Awesome communication Great guest service…read moreGreat price On time Did exactly what we talked in detail. Left the area cleaner than it was when they started.

From the owner: "Time is our most valuable asset, I guarantee we’ll show up on time, every time." read more

Fantastic cleaning! One small window one side was missed. Great work! Prompt arrival and efficient…read moretime.

100% impressed with the turnout of my windows in my home! Would recommend again and again!read more

Awful, awful experience. Whatever you do, do not hire them to do any work…read more It has been 1.5 years and I am still fighting to get work done from them. No communication even when the manager is notified of the situation. Stay away!!

DO NOT HIRE HANSENS TO REMODEL A BATHROOM. They promised to provide "professional certified…read moreinstallers" and sent someone who was completely ill equipped to do the work. He showed up with a 5 gallon bucket of tools and a 3 ft plastic level. After promising to do the work in 1-2 days, he finally finished 4 days later. The wall panels are so crooked that the shower door has gaps that you can see through. They broke off corners of the wall panels, and just stuck them back in place and covered them with calk. The backer for the wall panels is so uneven that there are gaps behind the wall panels with nothing supporting the walls. I tried to communicate with their customer support on day 1 of the install, and just got the run-around. Their goal was to hold me off as long as possible to slap together a poor project, and get me to accept their poor workmanship. Their solution to all of their poor workmanship is just to apply more calk. When I express concerns about the longevity of all the calk covering up all their problems, they just say that "there's a warranty", where they will come back an apply more calk. When I asked for the credentials of the "Professional Certified Installer" they couldn't provide any documentation or any certifications for the installer... that he was trained inhouse by the panel manufacturer. He isn't a licensed plumber, even though he was doing plumbing. There is no documentation for the inhouse certification. They insist that it's a patented product, well, happy meal toys also get patents. I have been working for months on trying to resolve all the issues, and I am constantly getting dealing with threats from their corporate office legal team, who is completely disconnected from anything happening in the field. Don't believe they are a local company. The are a giant corporation running a scam, promising high quality installations in a high pressure sales situation, and delivering garbage.