GOT AIR is a different beast when it comes to customer service. They are a top-notch shop in both service and classes. I've experienced their classroom, check dives, and gear sales, and all have been 10/10. Assistant instructors are also very knowledgeable and personable. Come "SEA" for yourself how a quality shop is run! John and Kim are dedicated to making sure you have a safe and enjoyable dive experience. read more

I had a groupon here a bit back, and was directed to buy all sorts of equipment. Teacher was ok but the classes were in a smelly building that evidently made plastics - super toxic. I got a headache every time I entered the building. read more

Thorough teaching presented in about as interesting ways as it's possible to deliver, but it's easier to pay attention when you're worried your life depends on it. Training in the pool was a full long day, but your always busy learning time next underwater skill you're required to demonstrate competency time last weekend during the open water dive for your certification. Staff made it the material and the skills feel relevant and were supportive and encouraging while truly requiring competency, which was great bc I left feeling humbly confident. read more

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John is an awsome instructor with massive patience and great safety integrity. I love his diverse inventory from Zeagle, Scubapro, and Halcyon. I love keeping my local dive shop in business. GOT AIR SCUBA also has sold me two Shearwater dive computers and GOT AIR SCUBA and Shearwater have went beyond warranty to service my units, even when I caused the problems. Servicing my tanks and regulators has also been a benifit read more

I am a certified Divemaster. As far as I am concerned, this is what every Scuba shop should be. Nicely stocked, great staff, and super helpful. They are not constantly trying to upsell and the level of personal attention is excellent. A+ read more

The first time I met the team at Got Air Scuba is in May 2013. Kim and John was absolutely amazing with their knowledge and patience. My friends convinced me to take advantage of the groupon. I was terrified and was deathly afraid of drowning. They helped me get over this fear and guided me to get my Open Water Certification. Today folks I'm getting my ADVANCE Open Water. Bring it! FEEL THE FEAR and DO IT ANY WAYS!!!! Got Air Scuba Got My Vote! read more

Got Air Scuba - Got Air Scuba Got our Love!! - Scuba Diving Near Me - Roselle, Illinois

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If you've ever considered getting your open water certification but couldn't decide on where to go, I wouldn't look any further. Really, one of the best learning experiences I've ever had. Top notch instructors who were very patient, informative, and laid back. Hands down the best Groupon purchase I've ever made. Looking back, I would've walked away happy if I had paid the full retail price for these classes. Already planning a dive trip to Mexico and it's only been day since classes ended. A++ read more

Let me tell you a thing about Got Air...If you don't know where to go in the Midwest to feel welcome with opened arms and comfortable from the very first minute you walk in and start talking to John...this is the place you want to go to! I started my certification in S.C. but the ocean didn't cooperate so we had to finish it at home. We did go to another shop in the area before we found Got Air..and what a breath of fresh AIR as a newbie, I was not a comfortable but from the very first time we met John he put all my worries at ease. We got suited up for really great equipment we got to rent out. Then at our dive site all the staff were beyond helpful and attentive to all of the students. A huge huge thank you and shoutout to John for being so chill and easy going and making things so easy for me!!! Hopefully we will meet them again on some scuba adventures now that I'm open water certified scuba diver! Would definitely recommend this shop to anyone wanting to try scuba! Got air-all day everyday!! read more

My fiancé and I came here to get a refresher course on diving before our honeymoon as I had not been diving in 10 years. John and Kim were very nice and helped us greatly get everything we needed to rent for our course. Sarah K. Was our instructor for the course and was absolutely Amazing! She did an excellent Job making sure we covered all safety procedures and techniques. She was very knowledgeable about the area we were scuba diving in, and made it incredibly fun and entertaining. I would highly recommend both Got Air Scuba and Sarah if you are looking for any classes or dive related Equipment! read more

I always considered getting certified as a scuba diver. I found "Got Air Scuba" online, set an appointment to meet with John Z (owner) and signed up for class after speaking to him. The weekend Open Water class was demanding, but exactly what was needed to learn how to scuba dive. After obtaining my certification, John encouraged me to take the Advanced Open Water course, which I just successfully finished. John and his wife Kim are totally committed to the successful and safe certification of their students. No shortcuts are taken by them or any of their staff. They take whatever time is needed to ensure students learn the skills, and you can absolutely tell they truly care. It was cold, windy and nasty weather for much of our Advanced weekend class, but John and Kim didn't rush through anything and were right there with us the entire time. Also, I got my certification cards in less than a week! I highly recommend Got Air Scuba for anyone learning to scuba dive. read more

Thanks to a Groupon deal, I am getting certified with John Zalewski and Got Air Scuba. John is patient, helpful and his passion for diving shows in his every move. This is a serious operation that provides a safe and comfortable environment for learning and practicing. All gear used was brand new and the entire staff was very accomodating. Tips: study well at home prior to the class and the sessions will be a breeze. Use their parking lot and avoid street parking, as Elk Grove Police is a bit less friendly. read more

The other reviews are spot on, these people are nice and their passion for scuba is contagious. The old adage find something you love to do and you will never work a day in your life comes to mind with the staff here. The only thing I would add is that I used a groupon. Normally, when I use a groupon I am treated like a second rate citizen. This is absolutely NOT the case here, they are very accommodating as well. read more

I was extremely nervous when I first signed up for my Open Water certification and now all I can say is how incredibly grateful I am that I found Got Air!! Jeff was my instructor for the class, with Kai helping out as well. They were both SO incredibly nice and made me feel very comfortable with all the skills underwater (now I take out my regulator often just to make faces at my buddy!). Since class I have formed a bit of an obsession and actually ended up purchasing all of my equipment through Got Air as well as sign up for another class! Kim and Jon helped me pick out some really great equipment that I want to use all the time now. The whole Got Air crew can almost always be found at Haigh diving with classes. Even when I went on my own, they invited me over and really made me feel like part of the family. They are always willing to answer any questions I have and really just want to share their love of scuba with everyone. Thank you guys for introducing me to such a great hobby (more like way of life)!! read more

Had a great experience getting certified for a once in a lifetime white shark cage dive. Ended up loving diving and joining Got Air Scuba on a couple of their company trips. Patient and safe. Look forward to supporting my LDS and having many more adventures. read more

Signed up for this class without knowing anyone and I was very nervous. I looked at several different classes before getting the Groupon and I am very happy I chose Got Air! I contacted John before signing up and he was very patient and answered all of my questions. He was a great teacher and easy to learn for in class and he was very helpful when it came to the pool training. He assisted anyone who was struggling and explained all the skills before asking us to preform them. He also assisted me in picking out equipment and was very knowledgeable about all of my options. read more

Very professional, thorough, and knowledgeable about everything scuba! They take a lot of time to make sure that EVERYONE in the class understands all safety rules. Some thought the class was too long, but the is so much information that is necessary to know to keep you safe and the staff DO NOT RUSH INSTRUCTION! Make sure you leave the weekend completely open so you can really learn from these people. They are the absolute best in the area in my opinion. Did i mention that ALL questions are answered seriously and completely? Well they are! This husband and wife team are the Jedi Knights of scuba diving!! Learn from them young Skywalker!! read more

Got certified through Got air and had a great time! I was the youngest person in my cluster and they were patient with me and never let me fall behind the adults. They gave constructive and genuine feedback to make me a better diver! Great business! read more

Terrible customer service! Snagged a groupon for a full cert including open water dives. Finished the classroom/pool fine, but was never told there were only a few possible dates for the open water part or you LOSE YOUR MONEY. Nowhere in the groupon was it stated and never was I told about it by them either. When I finally called to schedule, John, the owner, told me it was going to be another $200 because my available dates had passed. I questioned the fact I was never told that or was it listed in the groupon, but was verbally attacked on the phone and was unwilling to do anything about it because he already had my money. Too bad, as I was going to purchase the rest of our scuba gear from them to support local business as I did with the mask. I will gladly pay the additional cost to get fully certified somewhere else. read more

If I could give zero stars I would. Went in to redeem my groupon and was told I needed to pay tax on the total. Since I've used 100s of groupons in the past and never had that happen, I (politely) asked the guy to show me where it says I have to pay tax. No big deal right? Wrong. I don't know if he was having a bad day but he absolutely exploded on me, screaming at me saying I "better pay the f*ing tax" and berating me with curse words. He totally blew a gasket over ~$5 and a question. What a joke. The thought of spending 30 hours in a class with this maniac should give you second thoughts. If you ask him to show you how your scuba tank works he might end up drowning you. read more

My girlfriend and I recently got PADI certified here. The certification took place over a couple weekends. John, the owner and head instructor, was awesome. He made the classroom, pool, and quarry dive sessions a lot of fun. He's a great teacher and pretty hilarious to boot. His team are all friendly and very professional. We had such a good experience that we are likely to sign up for advanced scuba training or take a trip with them in the future. We highly recommend Got Air Scuba! read more

Just finished my open water certification with Got AIr and they were great. My instructor throughout was Mike. He had us do the different skills until we got them right but was always helpful and encouraging. My wife bought a Groupon for the open water class and it was a great deal compared to other shops. I'm going to do my advanced certification with them in 2016. read more

I took their class this past Thursday and loved it! I didn't know what to expect. I was a little nervous with the idea of breathing under water and couldn't get the hang of it right away. John took me and another student to the side and worked with us individually while the rest of the class continued with the other instructors. It was great to have that attention. It helped me get the hang of it without feeling the pressure of keeping up with the class. All the instructors were very attentive and consistently checking on the students to make sure they were okay. If anyone struggled with anything they would work with them until they felt better about it. It was a great experience and plan to do the licensing program! read more

Love this place. We started with the groupon and loved the owners so much we took a trip with them. I would highly recommend them for their patience, expertise, and knowledge. You will feel confident and comfortable diving learning from them. read more

I used a groupon coupon for my open water certification and wasn't quite sure what to expect. My instructors name was John and he was awesome. He did a wonderful job at making sure he taught everything that we needed to know and really made it fun. He is very into the sport and it seems he just wants to get others into it as well. I ended up buying all my gear from them as well. I looked around online for gear and found they actually had better prices plus I got a free dive computer. I am planning on going back for my advanced open water training through them next year and he told me that if my friends want to get certified that he would give them the same price without having to wait for the groupon deal. bottom line if you are looking for great value with a wonderful passionate instructor look no further. read more

I've had several experiences with this business including my certification, my husband's advanced certification and my daughter's Try Scuba course. This is a really great group of passionate scuba enthusiasts. Specifically Kim and Jeff were patient, knowledgeable instructors who made the various classes fun and safe for kids and adults. Thanks team! read more