Excellent experience from start to finish.Jeff and Jamie were professional, knowledgeable and kept…read moreus informed theoughout the entire process. The work was completed efficiently with great attention to detail,and everything was done exactly as promised. Honest priceing ,High quality workmanship,and outstanding customer service. I highly recommend.

Honest and knowledgeable! They know the area after many years of operating. Well drilling is an art!read more

We called them the evening of the Friday after Thanksgiving. They returned our call within 20…read moreminutes and walked us through checking for some common issues. Our problem was quickly resolved. No charge.

Had an issue with water late at night, called at 10pm and they walked me through a few steps over…read morethe phone right then, when that didn't work, they were out first thing in the morning and solved the problem right away. They then proceeded to clean out filters, reset other systems and get me back up and running in under an hour. Highly recommend and will be using them moving forward!

Update: We hired Jayk's again for repairing a sink's valve and installing a new faucet. The…read moregentleman who showed up was quiet, competent, and efficient. He installed the sink and went on his way. The charges were very reasonable for the work. And that's when I became a total idiot... I noticed cracks in the sink's bowl. I called Jayk's. The person asked for a snapshot of the problem. I sent it and (honestly) said I didn't remember if there were crack that large before. A minute later Jayk's sent me a photo of the pre-work sink. Yep... there were the cracks. I apologized profusely and they were cool about it. Apparently the old ugly faucet was all I could notice. So...yeah...I'm a dummy who has become too used to contractors creating as many problems as they fixed. Not Jayk's though - they're great.

Jayk and his team were immediately responsive, communicative, prompt and offered a competitive…read moreprice for water heater replacement.

Called Walter and he texed me an estimate and said he had serviced my well befiore and knew what…read morethe problem was. He never serviced my well before and how could somone give you an estimate without diagnosing the problem? unbelievable.

Service: 5 Response: 5 (very quick!)…read moreIssue: Water flow good until 2 faucets run, then half the flow Repair: Replaced pressure tank Time to repair: 30-45 mins Date: 10/18/2023 About a month prior, the water flow from the faucet would cut in half whenever a toilet, washing machine, etc was running. At first, I thought it was the screen in the faucet was plugged up and I'd get "round tuit" to clean it out, but when other faucets started to do the same thing, and realizing how old the water pump is (over 20 years old), I started to get nervous it was the pump. I searched Yelp and found Walter, and had a recommendation from a neighbor who used him. I gave him a call and he actually offered recommendations to check which I had done except one. Once I checked it and a couple of other things that triggered me to look at, I called him back and he said he'd come out the next day to look it over. He came out and reviewed the well plate to determine the size needed for a pump. He didn't have access to the crawlspace since I wasn't home so he couldn't check the pressure tank. He called to give me estimates for a new pump and put it on the calendar for the following morning. On the morning of the job, while we were talking, his 2 guys went under the house and came out saying the pressure tank was shot and needed replacing. Even though the pump is old, Walter still recommended keeping it and that if it went out, he would fix it soon after calling him. It was a no-brainer decision! His guys replaced it in about 30 mins...excellent and very efficient crew! While they were working on the pressure tank, I asked Walter about the annoying event every winter when the temps drop below 30... the well freezes even with insulation in the well housing. He explained what needed to be done, then found what was needed on the truck and pulled all the insulation and re-wrapped the pipes with foam insulation then put plastic over the top, under the cover, to keep the cold air out. He had the stuff and just went ahead and did the job. Excellent service.... efficient repair work.... quick response to a call... friendly and informative with years of experience (he's been doing it since he was 15)... goes the extra mile to service the customer. Folks, it doesn't get much better than this! HIGHLY RECOMMENDED!

Pleasant plumbing pro, did a good job. New toilet works well! Will use them again for sure.read more

Very professional, they know what they're doing and were able to advise me about things that need…read moreimmediate attention vs what can wait a while vs the things that are just normal and not to be worried about. We bought a house and they replaced corroded joints, installed an indoor master shutoff, serviced our tankless water heater, replaced cheap corrugated drain pipes with pvc traps & pipes. Great communication and prompt service.

DO NOT USE CULLIGAN! Their customer support is abysmal. They are very nice if you get them on the…read morephone, but they ignore everything you say. I've contacted them about not needing a delivery on a particular month, but they deliver water anyway. Sometimes they don't show up. They have the worst service of any company I've ever dealt with. I know this sounds dramatic, but honestly, do not use them!

Culligan buyer beware. We received: Billing/invoices that…read morewere inconsistent and higher than our written quote from Triangle Water, fees/charges on our credit card after Triangle Water was expressly told in writing to remove the card for this reason, miscellaneous charges that as yet, after numerous written requests have yet to be itemized or explained, delivered water that was in Primo brand containers, water that was in extremely old, beaten up containers that leaked and some that had different (even unpleasant) tastes. A whole lot of hassle, headaches, evasiveness, attempted bullying (consistent with other reviews) from the owner, Jason. Culligan buyer beware. We DID NOT receive the following: Anything back in writing other than charges that far exceeded our written quote for cooler rental of $3/month. Billing adjustments, anything to cite the quality control measures Triangle Water and/or Culligan can demonstrate for water your whole family is to consume as a staple of life. Billing that was consistent with written and binding quotes, explanations for charges, any written response to repeated information requests. Neither a decent experience with this business nor peace of mind on what we were to be consuming. Further, Triangle Water/Culligan IS NOT affiliated with the Better Business Bureau - where there are numerous outstanding complaints filed by other customers. Why would a business not affiliate with the BBB? Before even considering any form of a relationship with Culligan, ask yourself this..."Have I asked for and examined all terms of the corporate residential agreement where this company attempts to absolve themselves of everything from damage to home, electronics, and property (even self) all with no warranties on the product or service...yet they insist on having a credit card with automatic payments scheduled with clauses for late fees, early termination fees and a "kangaroo court" arbitration process at their disposal?" Does that sound worth it or reassuring? There are many, many, public reviews and unresolved disputes/claims citing damage to property, quality control concerns, and certainly, unresolved billing matters. Where is Culligan and Triangle Water when something goes wrong? For many people it does. How do you know you will not be one of them? From our experience, they are going bill you other than quoted, refuse to take your card off file, become evasive and not write you back to repeated requests, do nothing to demonstrate the water they provide has quality control measures for safety or drinkability, provide misinformation, attempt to threaten and bully you.

Mr. Christian Hall is experienced in dealing with well problems (15 years), and he is efficient in…read moremaking repairs and providing replacements for needed parts. In addition, he is a charming guy, a delightful conversationalist, well mannered, and interesting. I was delighted with the significant repair job he undertook to get my well back to functional status, and with the explanations he provided. Further, I called him on a Friday, and he installed a well storage tank on Monday! I suggest you put his phone number into your Contacts List.

These guys are absolute gems--true professionals who are hard to come by! Their customer service…read morewas nothing short of exceptional. They didn't push me to replace my well pump unnecessarily, ensuring I only paid for what was truly needed. Christian the owner actually showed up even though he had prior family matters to take care of, really who does that nowadays. Tyler and Will were quick, knowledgable and were prepared to make sure that no matter what I had water before they left. If you need something for your well, call these guys, they do not disappoint!

Jake was thorough in replacing our annual water filter service. He is very knowledgeable and…read moreengaged - he cares about his work. Would definitely recommend him.

Honestly, I was not happy with the way these guys conducted business. We asked for service and…read morewhat we got was a Water Test and a sales pitch for a new system. They then proceeded to charge us $200. When asked about the charge, he said they had to put trucks on the road. $200? For essentially nothing. I still need service. So while your mileage may vary, my personal experience was not good and I would not recommend them to anyone.