Amazing, genuine service at reasonable prices. I've recommended this shop to many people for car…read morework and will continue to do so!

I've been going to Nelson's since 2016. I have been to the Uptown location off Lyndale as well as…read morethe Green Garage! I LOVE NELSON'S! They treat you like family, never talked down to me or patronize me (a big thing for a female who is used to others trying to make me feel badly or take advantage of me). This has been my experience at all their locations. Most recently, I was heading back to Wisconsin for a family wedding. Long story short- I had car issues and Nelson's was the first call I made. They told me to bring it by and looked at it immediately. They were so kind, quick to act, and empathetic--I truly felt seen and valued. They helped me learn what I needed to do, and worked with me to get the job done right. I had to come for a follow up, and they took care of me again with such kindness, efficiency, and care. Cannot recommend enough!

Dave and his team really helped me out. My car is a bit older and has some issues (of course) but…read morethey shows me all the photos and helped me prioritize my needs which I really appreciate on a budget!

Bobby and Steve's Auto World is a massively convenient one-stop-shop in downtown Minneapolis. The…read morecombination of 24-hour towing, repair, gas, a car wash, and even a restaurant under one roof is unmatched for drivers on the go. While the sheer scale of services is impressive, the experience can feel more functional than personalized. A highly practical choice, especially if you're near the stadiums, but it may lack the specialized focus of a smaller, dedicated shop.

We've had our Jeep Wrangler serviced twice here. He always beats the quotes I get from other…read moredealership. Great experience!

I brought my 2008 Jeep Wrangler to Starr Auto because it wouldn't start unless I shifted between…read morePark and Neutral several times. I explained that I believed the issue was caused by the neutral safety switch, which is a known and common issue for this model. Instead of inspecting that part, the shop replaced my starter and battery terminal posts, charging me $966. The problem was never fixed -- the Jeep still has the exact same starting issue. When I returned, Starr Auto admitted it might actually be the neutral safety switch and said they could repair it for another $200. That clearly shows the first repair was misdiagnosed and unnecessary. I'm a disabled veteran with VA disabled license plates, and I rely on my vehicle for daily mobility. I trusted this shop to treat me fairly, but instead I feel taken advantage of and disappointed by their lack of professionalism and integrity. I've since filed a credit card dispute for the $966 charge and would strongly caution other customers -- especially veterans -- to avoid this business.

My tire had deflated on my Saab…read more I dropped my vehicle off and within a couple hours they called me back, said my tire was fixed, and it was ready for pickup. This was the fastest and best valued repair I've ever had from an auto shop. They have my business indefinitely.

Amazing guys. They actually went through everything that was needed. They made recommendations at…read moreno charge. Plus they even told me things I didn't need to do on my truck that the other place was going to charge thousands for. These guys are very fair and honest people to work with.

One thing in life I absolutely dread is going to an auto shop and hunting for the "best deal." Too…read moreoften, I've walked away feeling uncomfortable, judged for not knowing as much about my vehicle as the professionals, or worse -- wondering if I'd been taken advantage of by places that inflate prices or push unnecessary services. Thankfully, that was not my experience at Turbo Tim's. From the very start, things felt different. Before my appointment, I received a fair and transparent estimate for the AC issues I was concerned about. When I arrived, Mike greeted me with a friendly smile and explained the process clearly -- no jargon, no pressure, just honesty. One big bonus? They offer a free ride service for locals to and from the shop. I've never had that before, and it made dropping off my car so much easier. They also communicated throughout the day via text with updates, which I really appreciated. When I came back to pick up my car, the bill was walked through step-by-step, and I was told that if the issue worsens, I can bring it back within a year for a free assessment or fix. It's clear they strive to make everyone feel welcome, no matter their level of car knowledge -- and it shows. I'll definitely keep Turbo Tim's in mind for future repairs. And on a lighter note, the shop's fish tank is pretty cool... and there are multiple friendly shop cats wandering around. I hope they're paid generously in treats and love.

If you need cats and your car fixed then this is the place to go. Staff is always great at…read morecommunicating. I appreciate their efforts to let me respond throughout the day via text. As a busy Northeast teacher, it can be difficult to answer the phone in the middle of the day. Their service always makes it easy and goes above and beyond! Prices are easily comparable to the rest of the market if not even a little cheaper!

Avoid this place at all costs, they're either completely clueless or intentionally manipulative. I…read morebrought my truck in because the check engine light kept coming on -- code said it needed a new thermostat. They charged me an arm and a leg for the repair, which I decided to just eat at the time. But when I got the truck back, it was overheating after about twelve minutes of driving, to the point the A/C was blowing hot air. Which it was not doing at all before they'd touched it. I called them up, explained the issue, and they told me to bring it back so they could "take a look." I dropped it off the next day, and they claimed they couldn't find anything wrong. Then they offered to "fix" my A/C with a $300 freon recharge -- which made absolutely no sense. Even though I'm no mechanic, I wasn't born yesterday. When I got back in my truck, I also noticed they'd somehow damaged my driver's seat adjustment controls. At that point I took it to another mechanic in town, who immediately spotted the issue: the thermostat they installed was a cheap, faulty part. The second shop replaced it for half the price and I've had zero problems since. If they want to reply with some generic apology, that's fine -- it's too little, too late. I gave them a chance to make this right, and instead they tried to upsell me on something I didn't need. Either they're completely clueless or intentionally manipulative. Either way, I wouldn't touch this place with a ten-foot pole.

Can you leave no stars? I have had my car serviced 3x by this location. The first time was an…read morealmost 4 HOUR ORDEAL. They DID allow me to use a loaner car after hour 2. They said it was taking the parts department a long time to bring the oil filter for my car, even though I made the appointment a week in advance and specified my vehicle make and model. They also comped the service since it took to long. The second time still took FOREVER over an hour, again blaming the parts department. THIS IS WHERE IT GETS SPICY. The 3rd time took a somewhat normal time. BUT I ended up with oil dripping out of my car. I waited to see if maybe it was oil spillage from the change left over on the pan. But it continued leaking. I drive a 2019 vehicle and drive like a grandpa. I brought my car in today and they got it on jacks and said "nothing looks wrong". "I had to put 2 quarts of oil in" I told them and they didn't really respond to that. "We don't see a leak and we tightened the bolt on the oil pan." To which I questioned "I thought you said nothing was wrong?" "Well yeah except the bold was not all the way tight" So they brought the car down and I went inside just to cancel my appointment I made later in the week so I wasn't taking up an open appointment. AT THIS TIME THE OWNER Tim Gleason said "yeah this is why we hate doing oil changes. I would be happy if I never had to do an oil change again. We lose money and it's a headache." I will be watching my oil leak situation and have them address it if it continues but I will NEVER BRING MY CAR HERE FOR SEEVICE AGAIN! I thought it was good customer service but it seems they attempt to be nice even though none of this should have happened. Oh well.

Would give this location. 10 stars if I could. Carlos the manager is such a great guy and the…read moreteam.there follows his example. Everyone was super friendly, fast, and knowledgeable, everything you want in a customer service situation!​

BEWARE, a year ago Valvoline ruined my car. 15 minutes after they "professionally" changed my oil,…read moremy oil filter and all the oil in my car was gone. I called made a claim and it was denied. The same manager of the location (St Anthony) that obviously made some kind of mistake is the person that determined that my claim. Ok, so I'm trying to take them to court for my damages. Go through the process, I have to have them served the court paperwork at their Corporate location in Lexington Kentucky. Paid to send the summons and have it served by the local sheriff department there. Get this, the attorney at the Valvoline Corporate Office would not accept the service. He would not accept the paperwork, and told the Sheriff that they were not accepting/allowing the court summons to be served to them. In fact nothing can be served there. Look everyone makes mistakes. Why this Corporate giant is acting so thirsty is beyond me. I have had my cars serviced at Valvoline for as long as I remember. I am so disappointed at how shady and irresponsible they are acting. On the whole I know they provide reliable service to thousands if not millions of customers. But everyone makes mistakes so why lie and dodge legal paperwork? This is not right!!! I lost my job behind this. They never even properly investigated my claim. This is a company that is trusted nationwide and they should be held responsible for their screw ups. The manager at the St Anthony, MN location told me "you're on you own". 15 minutes after I got my l oil changed, there was no oil nor oil filter on my car., the engine seized. My receipt from Valvoline says all systems are go. So if there was a previous oil related problem they would have caught it. The fact of the matter is that before I got my car serviced there, it ran just great. I honestly had no issues with it. Now it just sits behind my house. This thirsty irresponsible behavior is not acceptable. Stand behind the service you provide. Do what is right! I know there are probably thousands of people with simular stories. We should all get together and hold them responsible for their screw ups. No one is perfect, Own up Valvoline!!! You are ruining lives and putting lives in danger with this faulty service you don't stand behind. My car seized while driven on the streets. What if I had been on the freeway? What if my car stalled and caused an accident that cost someone else their vehicle or their life? VALVOLINE, A NAME YOU CAN TRUST? I THINK NOT, BEWARE!!

Kennedy Transmission has bee servicing my present and my previous cars…read more The service is simply great.

Came here for an oil change. It's not a walk-in sort of place, you need to make an appointment…read more But they took care of my car at a reasonable price. Friendly service that can't be beat!

I brought my vehicle in to have service. A new transmission new front end and suspension. I was…read moreadvised and told that I needed to pay up front. And this was a judgment call. Because there are family owned businesses, and they were judging me. I am a mixed-race American. Who has been judged many times but to be judged by a local service provider. Who was going to be working on my vehicle is an outrage. The service center states that they will charge you half up front for any service that is to be done so that they can purchase the parts ahead of time. Allowing anything different would mean that the judgment they made against me was purely race-related and not a business decision. I recommend you try another service station

Had two tires replaced here - they did not move the tire pressure sensors back into the correct…read morewheels after insisting they rotate the front tires to the back, so now my car registers the front wheels as the back and vice versa. They also said they had to replace the tie rods which was supposed to fix a squeaking when turning which never went away so I am not convinced they even did anything. Due to the tie rods being replaced I had to pay for an alignment, which is normal. Lo and behold, a few months later my car is vibrating on the freeway and I have to pay for another balancing and alignment elsewhere. On top of it all, I am not one to be mad about quick service even at the expense of friendly customer service. However, they were straight up rude. They said I had to get xyz replaced, and when I said I had to think about it, they asked, "Why?". Why do you think? I am a college student, I don't have several thousand dollars to shell out on command for repairs, give me a second to think.

If you are looking for honest people to do reliable, affordable and quality work on your car then…read morelook no further. They were able to get my daughter's car in, fixed and back on the road in less than one entire afternoon.....of course this was also in the month of December, during a snowstorm and her car had been encased in ice and snow from being broken down. Not an exaggeration!! The guys are super friendly and were happy to answer all of our questions. As a recent transplant to Minnesota, I am thrilled to have been recommended to this business from a neighbor. True gem!

Small place but they communicate reliably and they got my oil change done within a couple hours…read more Was cheaper than most places I've gone to and it was nice to support a local place.