The owner was a good guy to talk to with some nicely selected gear in the store. I was impressed by his willingness to be helpful with the products, going above and beyond the average help you might expect from businesses these days. That said, he was also pretty terrible in his lack of communication by email or phone once an order's paid for. No info on delivery date or answers to enquiries.
There seem to be online reviews of Gorgeous Bikes that are either 5 stars or 1 star - people extremely happy or extremely miffed with him - nothing in between. My guess is these reflect both sides of the owner, who was alternately very, very helpful, then very, very unhelpful at different times, like he couldn't be bothered or something. So, I've given him a rating in the middle because I liked and disliked aspects of the overall experience of shopping there. Good products and product information, helpful at point of purchase, but poor after-payment service in my opinion. So, very mixed feelings and not sure I'll be back to be honest, unless I was unable to find a particular product elsewhere.
Address I had for Gorgeous Bikes was St Olaf's Road, London not the address listed here on Yelp, which I think may be an old address. read more