These guys are wonderful! Showed up really fast, got to work and had the clog cleared fast for only…read more$85.

The gentleman I talked to was very pleasant and very helpful and when he found out that the problem…read morewe were having was with a commercial toilet list that had just been installed he was saying that's not the type of work that he does and he gave me a recommendation to somebody and he was very helpful and I would recommend calling him and at least checking out his service.

Great comms, quick scheduling, on time and great work. Will be my go to plumber. Thanks!read more

Crafton did an excellent job. He and his assistant showed up on time and completed the job in only…read moreone day. New hot water heater, shut off valve, and copper pipes. His assistant discovered an active termite colony in the crawl space. He used to work for a pest control company so he was familiar with termites and their damage. The large job came in under the quote because he didn't have to snake two drains. And it was done in one day versus the quoted two days. I highly recommend Crafton plumbing.

I called Crafton Plumbing two days in advance to set up a time for them to come but they didn't…read moreshow up! The were apologetic on the phone when I called to ask where they are so I figured to reschedule a time that same day but they never showed up. Very disappointed and I hope they can do better in the future.

They are the gold standard to which you should compare plumbers. Prompt and communicative, they…read moreshow up when promised and call to keep you informed. They leave the campsite as they found it, so no worries about fixing the fix. Smart in their suggested solution, they can guide you to the best choice for your needs. They are my default choice for plumbing.

Faucet stopped delivering hot water. Blockage from old solder deposits had accumulated in the line…read more Shown the large chunks extracted from original construction, replaced line and resolved problem efficiently. I do recommend this contractor.

After several days (almost 2 weeks) a part for the furnace was finally obtained today. Appt for…read moreinstallation is scheduled for Friday. I feel the part installation should have been done today before other clients that haven't had to wait. Thank goodness we had a few days of good weather.

Stay away! I would NOT recommend this company! Not reliable by any means and absolutely no…read morecommunication. Started off by scheduling an appointment, they'd be at my house anywhere between 12-4. 4:00 came around-- no hear, no say from the company. The technician finally showed up at 4:15, I greeted him, his response was he was "extremely tired" and "ready to go home". Horrible first impression! He comes in , was totally rude and tells me to show him what's going on. His posture was horrible, and attitude was bland and very uncomfortable. Long story short, he didn't fix the problems I asked him to fix and he was rushing! He scheduled me an appointment for Wednesday, 05/06/2026, 8am-noon because he didn't have time or feel like doing what I needed done that day. I paid for the service ahead of time because he wanted payment that moment. Wednesday the day of the service, I heard absolutely nothing from the company. I called them to make sure someone was coming, they said they'd call me back. Nothing for two hours. Called them again, 2:00pm, they said they'd be out soon. They were on a another job. ---- But, I wouldn't have known that if I didn't call! I called back at 4pm and they said they'd be out later. I was so fed up I told them to cancel and refund my money!!! Horrible experience!!!! I felt like an unvalued customer!! What a shame!!!

Steve did an excellent job diagnosing and changing out my toilet. He was very accommodating.read more

Mike and his crew did an excellent job on our home project. They were very attentive to our needs…read morewhen needing to turn off our water for extended periods of time. They were easy to deal with. The sewer removal and replacement final project looks great. They were professional, on time and actually got the project completed a day early. I will recommend them and be using their services in the future.

A simple request for a bid was declined. They didn't even respond after requesting pics from me…read moreuntil I followed up. UPDATE: Of course it was out of working hours. I have a job to pay for being alive. I didn't expect a response at 9 pm. I DID expect a response any time before 2 pm the next day, 6 hours into your day after you requested photos. Then you lied and said it was out of scope. Then you saw my review and texted a change to your response saying you're too booked. I indicated flexibility on the date in your questionnaire, so time of work isn't an issue. It DOES seem that you have plenty of time to monitor my Yelp review the same day. The truth is always better than a lie.

We had a very positive experience replacing our sewer with SOS Plumbing. They made the experience…read moreas easy and painless as possible, and were able to come out to do the work quickly and efficiently. Robert took the time to explain different options and thoroughly answer any questions we had throughout the process. We would 100% recommend them

What an amazing service! I truly am impressed by the care and professionalism of this team. I am…read morehandling the trust of a friend of mine (from out of the state of Missouri), who recently passed away from cancer. His home was reported to have an outside water leak and because of that the water was shut off by American Water. We also had concerns about the septic and sewer lines. I called Roto-Rooter. Bryan was sent over right away. He scoped the drainage system and found part of the system was previously replaced in the recent past put part of the sewer steel drains had rusted away requiring immediate replacement. Also, we noticed that the water heater was close to 40 years old was not in good working condition. Bryan and the manager Jeremy immediately went to work and gave me a quote for the jobs. They started the job right away and did a beautiful, clean job with the help of their plumbing crew Ivan and Shawn. In the meantime, Tiffany from Roto-Rooter was investigating the issue of the water leak with the county and American water in order to determine if this was part of a replacement program by the county or American water. She went above and beyond the call of duty in order to assist me with this matter. She realized that with me not living in St. Louis I needed all of the help I could get. Ultimately, Shawn from Roto-Rooter was able to resume the water supply to the house, realizing that there was no water leak. Even though the water leak was reported by another plumbing group in St. Louis. Thanks to the efforts of this team of professionals We had the sewer pipes replaced, new gas water heater installed and no repair to the incoming water was needed. I am truly appreciative of the great job, the help and information the entire team provided. I feel I received a great value for the services provided. The entire team starting with Tiffany, Bryan, Jeremy, Ivan, Shawn and Chris (who provided me with mindful additional detailed consultation), have my greatest appreciation. I would highly recommend them for any plumbing job. Great human beings. Keep up the good work.

I've had my lines cabled numerous times in the past 30 years. My tech quoted me $580!!!!!!!!!!!…read more Which included an enzyme treatment. Not worth 100 bucks. The most anyone was quoting me was 260. Once I said no he got all the way down to 375. Which was still over priced. I will NEVER use Roto Rooter again. Felt totally taken advantage of.

I had the start of a sewer backup into my basement and called Able Rooter on a Sunday afternoon…read more Thom answered the phone promptly and arranged to be on site within an hour. He and Mike jetted out my sewer lateral, explaining every step and showing me the results by borescope. There's no way snaking the drain would have given the same result. Given that I had two guys and a purpose-built truck on site to perform the work almost immediately, the price was extremely reasonable and I would do the exact same thing if I ever have another issue.

Did good work, contracted to another company but everyone involved was great…read more I had to clean up after them at the end though.

Charles service technician 1160 went above and beyond. He was very knowledgeable very informative…read more He additional services such as water, cleanup and damage removal of that nature so that I wouldn't know what all services they and they could be considered for the additional cleanup job that I need. He was very professional and extremely nice. I would absolutely refer him and the company to anyone who needed assistance!!!!!

After trying to reach our local plumber for a week to fix a backed up drain, we figured we'd give…read morethem a try. There was no fee for a service call/quote so we figured we'd have nothing to lose. They came out within 2 hours of us calling on a Sunday afternoon and our issue was fixed in under an hour for a reasonable price. The technician was professional and friendly. Very glad we called!