I had the most frustrating experience with this provider. After waiting a week for a return call, I called to follow-up and was told I should never has waited for a return call. I was calling to try and get my son in for testing as my mother, a physician, voiced some concerns related to diabetes. I was told that I would need to schedule an appointment specifically related to my concerns vs. a well-child check, which is fully covered by my insurance and my son was due for. When I highlighted that this seemed to be geared at increasing profits, they acknowledged that everyone's insurance is different. I reiterated that I could have said nothing about my specific concerns, come in for a well child check, and then shared them with the provider. The office representative then advised that, at that time, the doctor would likely ask that I come back for a non-well child appointment vs. issuing the necessary testing related to my inquiry. This does not seem to be doing what is right for a patient but, instead, maximizing monetary gain. read more