I got low quality zinc lug nuts with my aftermarket rims. Two recently broke. I decided that a…read moretire place would be the best place to go- after all, they remove tires for a living, right? They must have some special tools or tricks-of-the-trade to easily handle this. I need new tires anyway, so I checked their website, found the tires I wanted and went to Sullivan Tire on a Saturday morning. Customer service was awful. Guy at the counter (Kevin) made me wait while he chatted up a woman about personal issues. Ok- I can be patient. Another customer walks in and goes to the empty counter. Manager walks over and helps her- while making eye contact with me- standing in line to be helped. Nope. Still leaves me waiting. I finally get to get Kevin's attention, and explain my problem. He says- "how about Monday at 1:00?" "Umm- I have work. I can be here at 4:00." How about next Saturday?" A WEEK? For two lug nuts? He says "maybe we can chisel them off or something..." "Is that going to mess up my rims?" "WHOA- you're talking like THAT? No- I won't touch it." Wait- WHAT? I just got refused service because I'm concerned about the damage to my $1200 investment? Found out from my friends that they had similar experiences there. Bottom line: if THEY don't trust their mechanics to not damage your car- neither should you. Save yourself the aggravation and take your business elsewhere. Update: I went home and drilled out the two lugs with a pistol drill and installed new ones I bought from Amazon. Took me about an hour and cost less than $10. I assumed a professional tire shop would have a better fix than a driveway mechanic. Guess I was wrong!

The folks at Sullivan Tires are friendly, experienced, knowledgeable, and helpful. The tire…read moreselection is great. I would highly recommend them to anyone who needs tires or tire servicing.

This review comes from a Texas parent with great gratitude and appreciation for this wonderful…read morebusiness. Our son is attending college near Southbridge and was experiencing an oil leak on his Jetta. Our son did some research and found himself at Stebbins. He was greeted with professionalism and kindness from Frankie who then referred him to Will to look at his car. After looking at the car extensively he showed our son the possible problems with the issue. Since our son is unfamiliar with automotive repair he reached out to us to let us know that the car would need repair. Since we are 3,000 miles away we called Stebbins. Will graciously took extensive time to explain to us what he found in his troubleshooting and assured us he would take good care of our son and if there were any issues he would take his time to ensure our son was safe and all was repaired efficiently and affordable. They took excellent care of the car and our son and continue to help our son with all his automotive needs. Frankie has also gone above and beyond to educate us "Texans" on how our son's car can run safely in extreme snow/icy weather. This business is top notch and trustworthy. We are very thankful for their service and support.

Just super clean...good service . Easy to get to. Brent was super…read more ***********************************************************************************************************************

My family has been going to Pro for years, and we have had 5 cars serviced here for a good long…read moretime. Never pushy or trying to trick you into services. They suggest everything needed with pictures and explanation, but never pushy about it. Today I called for a slow-leak in my tire due to a nail. "Come on in" they said. 10 minutes after I arrived, I was driving away, all fixed up, AND NO CHARGE. Always very friendly on phone and in person, and will explain everything to you in detail if you ask.

I have brought two vehicles to Pro Automotive and had a positive experience both times I found they…read morewere honest and very capable I highly recommend them !!! Thanks for your hard work

After wasting about three hours at Tire Warehouse on Grove Street where they couldn't get to anyone…read morewaiting-- I headed up West Boylston Street to L&M Tire Auto Repair-- they were absolutely top notch. The young man who waited on me was professional and completely understood what I needed, he even called me after I dropped it off to run an errand to make sure he had the right tire. The repair was done quickly and professionally-- and this will be my new spot to get tires. FIVE Stars for these guys.

The staff was so helpful- three employees went far beyond the call of duty to free the rusted-solid…read morebracket holding my spare tire so I could drive home. Andare (Anrade? sorry bro, I did not catch your name over the traffic!) did not blink when my spare needed a new valve stem-he just fixed it. 15/10 would recommend for emergency fixes.

John is a one man army who will give you honest pricing and will usually rectify any issues you…read morehave with your car and give you an honest opinion on any questions or concerns you have. A very down to earth guy as well!

I was driving with my daughter back down to New Orleans when our front tire blew out on the mass…read moreturnpike. We got towed to Main Street tire and auto and they were incredibly helpful and kind and getting us back on the road. I highly recommend this tire and auto center. They're fantastic.

I just moved to the state. My truck had a head gasket issue. They could have charged me a lot to…read morefix but instead they were honest and told me the deal. Also waived the fee for diagnosis! I have been back twice for other cars and will continue to go there for a long time (at 60 not sure how long that is ). As honest as they come here! Do not hesitate to use this place!

Bob went out of his way to fix our truck the oil sending unit went out he fixed it and the next day…read moreit was doing the same thing he took us right in the next day put a new unit in and did it all free of charge .. great service he has our loyalty now forever. Bob & Lisa Potenti

Great service, friendly people Great prices…read moreFast service Free tire rotation after buying your tires from them Thank you

My husband ordered two new tires, he was told they would be in early next morning to say they…read morearrived. He did just that. Kept to his word. I arrived waited a very brief moment. First come, first served. No appointments taken. A beautifully sunny morning, I chose to see outside and gets Some sun We have 2 new tires on and I'm now off to gallavant. The few guys I ran into are always kind & respectful. I appreciate that. All done

There is a reason Belsito's has been in business for over 70 years!!!!…read more The service, value and honesty is ALWAYS great! My many years taking my vehicles to this great place I have never had a problem or felt like they didn't care. I'm always informed about problem and the cost of the repair needed and true to their word the job is done in time they said and cost exactly what they quoted me. No surprises here. Just good quality service all around all the time. You can count on Paul and his great group of mechanics!

There's a man with bushy hair and a beard who is so very incredibly rude and unprofessional. Fire…read morethat rude , unapologetic, terrible customer service. Worse very worst of places to deal with. I'd rather let my vehicle rot ,because that's all they do is rotten. Than let this place ever ever touch my vehicle. They towed it, all new dents,scratches on my 2018 GMC. SSomehow mmy windshield had gotten a big crack, there absolutely nothing wrong with my windshield, and all new little dents and huge scratches all down the side of it. I have pictures of my GMC before they towed it because I've heard sometimes towed companies do this and then deny it. Getting a lawyer to see if I can sue for damages. DONT EVER GO TO BELSITO ON RTE 20