Used shoes for $19.99???? Isn't the point of your stores to help the less fortunate? I don't even see these kind of prices at other Grand Rapids Goodwill chapters. read more

the quality that has been putting out is bad. ripped clothing and pots and pans that have teflon all scratched up. some lady who said she works there with glasses on and no name tag said ...that's what sells and never said sorry or anything. I can tell she was only there for her profit sharing and not helping the community in anyway. read more

Pretty terrible prices for a Goodwill. Most of their shirts are around $4.29, even for a basic layer. Their coats range between $9.99 and $19.99. Their shoes were all hit- stained, holes in the boots, scuffed up, etc. I managed to find one Juicy Couture sweater, which was priced $4.49. I did see a few name-brands, such as Gap, Express, Hollister, J. Jill, The North Face, etc. One employee seemed extremely rude. I didn't see the "Register Closed" sign and was shot with a dirty look as she scolded me to go to the other register... Uhm, okay then. The other cashier didn't have enough change for the customer before me and responded to her with "Sorry, I only have 68 cents." read more

See all

I always walked out with things I found. The employees are always nice. Never had a problem at this store.

Employees loudly ranted about having to hang up clothes. Saying we can't keep prices down when people don't hang up there stuff. Approached a customer for it complaining. Pursued my daughter prior to entering to tell her too. Silliness, Attitudes all over. read more

You can't get as many bargains as you use to at Goodwill. The new stuff they sell is either junk or cheaper in a big box store. read more

Goodwill Stores - Goodwill - Community Service/Non-Profit Near Me - Rockford, Michigan

We went there tonight and Zoë P and Destiny A were clearly irritated with us having bought items!! Zoe P demanded good manners from my grandson but did not have good manners herself. When I asked her if she likes her job her reply was meh it's all right. Clearly she does not. Hopefully next time I go there they won't be there. read more