Erin L. & Vanessa are probably the most unprofessional & ghetto employees I've ever had the missfortune of interacting with ANYWHERE in life!!
It took me a few days to thoroughly process how truly awful the staff behaves, as well as how completely disgusting my experience really was! I had been shopping in the frames & art (right in the front of the store) for a little over a half hour, in perfect view of the employees. When I was finished selecting my purchases & my cart was full (roughly $150-$200 worth of frames, mirrors & art based on the price tags anyway) & I was turning to walk to the register, the rudest employee I've ever met (Erin L.), anywhere, but especially at this store that I patron a couple times a month approaches me. She screams at me "do you have a mask?" I calmly told her I did not, even though I was taken aback by the manner she approached me. She then asked if I could go to the car & get one. I again informed her, that I didn't have a mask, as I previously stated. She told me if I didn't have a mask I needed to leave "cause there's a mask mandate". I told her that was fine, I was done shopping anyway so, I would just pay for my purchases & leave. She runs to the register (roughly 5 feet away from us) & gets on the loud speaker to make an announcement that everyone must be wearing a mask, there's a mask mandate!! I'm the only person in line, I take all the items out of my cart & place them on the counter for her to ring up, so I can pay & leave...
All the while Erin L, who also happens to be the manager on duty (great choice there... NOT!) starts getting progressively more & more irrational & yelling about the mask mandate, she got so ridiculous & loud that the rest of the patrons had all stopped to watch the show! At this point I am horribly embarassed & humiliated & I just want her to do her job, instead of yelling at me! I said, "look, I just want to pay for my items so I can leave!" This logic apparently made her come unglued she starts screaming about the mask mandate & there's a sign in the front (said sign btw is NOT on the doors of the store, but rather at the BOTTOM of the sign in the corner of the entrance, that tells you what colors are discounted for the day!) & everyone has to wear one! I said, "if you'd just do your job & ring me up, instead of being a crazy person, I would've already been gone 5 minutes ago!" She says, "you know what I'm not going to ring you up, you can just leave!" Ok, NO! I've now wasted 40-45 minutes in this store, & been humiliated beyond belief, I'm not leaving w/out the stuff I picked out, so I told her "no, ring me up." She gets on the phone w/someone & says I refuse to leave, she then asks if I'll buy a mask. Sure, I'll buy the fuckin mask so I can get my stuff & go! Then she refuses to sell me the mask!! WTF?!?! She goes back & forth "will you buy a mask?", I say yes, she still refuses to sell me one! I'm over it now, I ask her name, she refuses to tell me, I inform her it's on her name tag Erin L. "Shift Supervisor" (should say "shit supervisor", it'd be more accurate!). I ask for corporates number, she tells me she doesn't have it, I ask for the store number, she says she doesn't know it. Are you kidding me???
Now, the thing is the entire time that she's acting a fool about the mask mandate, she's wearing hers below her nose, so basically not even on! I point this out & she says it is on her nose! Well, if that were true, then I wouldn't know she has a pig nose w/a silver hoop nose ring, would I?? But since she only pulled her mask up (which fell right back down below her nose) when I mentioned it, I do know. I said I want corporates number & I know you have it, she comes around the corner, stands right next to me, so close in fact our shoulders are physically touching, & shows me the folder with corporates number. I say, "You're literally standing close enough that you're touching me & you're worried about a mask???!!!" Her response... "I'm not worried about you having COVID, I'm worried about you wearing a mask." You've got to be kidding me!!!! WOW! Just WOW!
Anyway, Erin L is a very ugly person, not just because of her face, but because of how nasty of an individual she is! I'm guessing her & Vanessa are just there to work off their community service hours, cause she is NOT employable! Mind blown! read more