I bought an air fryer from Goodwill Industries International, and it does not work at all. When I…read morewent back to return it, they told me that all sales are final and refused to help. This is completely unacceptable. If you are selling electronics, they should at least work properly. Customers shouldn't be stuck with broken items. I understand thrift stores have policies, but selling something that doesn't work and not allowing any return or exchange is very frustrating. I will definitely think twice before buying electronics here again.

Stopping in at Goodwill for some treasures to buy at a good price. Walking in the store was clean…read moreand well put together. The employees are friendly and welcoming. Employees displayed team work while working and organizing the store. In the shoe department there wasn't much of a selection for women's shoes or sandals. Did find an awesome pair of boots from Sam Edelman for only $10.99 which retail for about $190.00 or more. Bummer they ran small on the calf, sigh. Found such a cute jewelry box with a farm theme and a dancing horse inside with a music box that works. In the glass section found a vintage green glass bud vase, so cute, for less than $3.00. Found some other stuff too for a reasonable price, however, this Goodwill is on the pricey side.

I love this location for both donating and shopping! The employees are genuinely awesome people and…read moreI enjoy talking to them every time I come in (which has become a weekly thing haha). Donations When I did my last drop-off about a week ago, the gentleman running the donation area rushed over to help me with my bags and then gave me a receipt that was already filled out with the date/signature. The entire process took about 30 seconds - easiest donation drop-off ever. Shopping I've found so much great stuff here in almost every department (clothes, furniture, home decor, etc.). It's also more reasonably priced than other thrift stores in the area, and more organized as well. Customer Service The donation drop-off guys are really friendly and efficient - they go out of their way to make it an easy process. The store employees are equally amazing. Every time I go up to the register with a big pile of stuff, I'm apologetic and flustered about how much ringing up they have to do - but they're ALWAYS super nice and helpful. They literally never have a bad attitude or get annoyed, even when I take a bit of time to pack up my items or change my mind last-minute. I also appreciate the fact that they go out of their way to help me organize my stuff so I can get to my car easily - I'm a small person with some big purchases haha, so I really appreciate that extra effort they put in to make my life easier. Truly 10/10 customer service all-around!

I visit this store often enough and have been amazed at what I've found. Especially on a recent…read morevisit. I was able to find two formal dresses that I deconstructed and created different designs from at a very reasonable price. A times there's been debate with others in my family regarding the high prices for things like furniture or knickknacks. I also miss the specialty room that they've seem to now merge everything together. All in all a great location for a good cause. The people who work here are helpful and nice and very patient! They also seem to appreciate and take donations quickly and happily!

I could genuinely explore this store for hours. This thrift shop has a lot of little knickknacks…read moreand things that you wouldn't see at other thrift stores, and all at decent prices. Some of the interesting things for sale include bikes, furniture, party supplies, arts and crafts, decor, and of course, plenty of kids' and men's/women's clothes. The store is expansive and well-organized (for a thrift store) and it would definitely be one of my go-to's if I lived closer!

Some of the items don't seem to be priced right for the quality and the children's area has quite a…read morelot of gross (visibly dirty) & stained items. $3.99 for a single STAINED baby onsie. There was a girls sundress for $5.99 with a tennis ball sized yellow stain on the front. I feel like if there was an area for stained stuff, or even if it was like $1 per stained piece, or fill a bag for $X, I would take a chance buying to spot treating it. When I asked at the front checkout if they would give a discount because of the stains, they said "no it's priced the way it is because of the stain", acting like that was a low price!

I absolutely love this place! I have found some really cute and useful household items that were a…read moregreat price. Staff is helpful with donations I've dropped off as well as helping me take purchases to my car. I'm not sure why they get so much hate, it's a thrift shop, I expect to sift through items and things to be all over the place. My absolute favorite find here so far is this beautiful teapot set for 4.99! I've been wanting one for a while and use it often.

I was in the area so came into savers to see what I can find. It was pretty busy with lots of…read morepeople shopping and looking for treasures. I found some nice water goblets to add to my collection some cool children's books and some other items. Had a coupon so saved $13.

IMHO Today's Black…read moreFriday deal was 40% off on donated goods! We weren't sure which items would be considered donated, but we figured we'd find out if and when we found a "treasure" to take home. I found a box of picture hangers but there was no price on it! This happens way too often here, unfortunately. It wouldn't hurt to ask at the register, so I held onto it. My husband found a bag of 12 pairs of work gloves for $5. He grabbed two different bags. Before I could even ask at the register, the friendly cashier had already inputted $5 for the box of picture hangers! That was the most I was willing to pay, so I was very happy. With the added work gloves, and minus 40% off the total, we got a great Black Friday deal!!!

Death Restore Honor…read more One of three Restore locations in the Bay Area (Oakland & Concord) that benefit Habitat for Humanity's mission of building homes throughout the US and the world. The Good: *Huge selection of used furniture *Used appliances like refrigerators *Friendly service *Also sell lots of brand-new and used construction supplies like paint, tape, light bulbs, and other miscellaneous stuff donated by contractors who had purchased too much of one thing or another for their project(s). *Rewards program *Accept CashApp, as well as CCs *Keep an eye out for 50%off items The Meh: *No delivery options available *No clothes, books, or kitchen stuff like a traditional thrift store just furniture and construction supplies. *Area is a little sus, so make sure to lock your car. The Ugly: *We stopped at another Thrift store beforehand, and Restore's prices are a bit higher than the average. Conclusion: Great place to get slightly used furniture at decent prices and help keep more stuff out of the landfills.

A secondhand store with reasonably-priced items! I left with 2 shirts and paid less than $15. The…read morewomen's clothing section was considerably larger than the men's section, and there were lots of books, housewares, and accessories. Parking was pretty limited in the front, but had lots of spaces behind the building.

No reply from my last reviews and no care for their regular customers. I used to love this store…read moreuntil a thief stole my sweetie's phone here about 5 years ago. We filed a police report. I gave my phone number to this Goodwill and to the police station. Nothing happened! My sweetie was able to track his phone to what looked like a nearby half way house. I took a photo of the house that I still have saved. My sweetie did not want his life in jeopardy so decided to not confront the thief. So with a heavy heart, he remotely deleted all information from his phone and got a new one. Not once did this Goodwill ever contact me. They never even replied to my last reviews but I am sure some staff have seen my reviews. Ignorance must be bliss when businesses disregard their customers or the safety of their own personal belongings while shopping in their store. Phones are so important nowadays as well as they carry essential information from their users that can have value for ID theft. And, theft is theft, no matter if a customer steals from a store or a customer steals from another customer who is shopping in the store. It is still wrong but the only one that this Goodwill seems to be concerned about is when a customer steals their merchandise that is for sale even though the majority of the merchandise they receive is donated so no cost to them. And the strange thing about all of this? The police could have easily caught this serial thief. I have a photo of where the phone ended up, the staff knew the thief as a regular and could describe him as they told me what he looked like, and they have security cameras. But I guess, they do not care sh.. about their customers in incidences like this. Only if their business is affected in someway. So I hope the reviews I write yearly at least gets noticed both by the staff who know deep down more should have been done if only by an ethical standpoint, and so customers know to keep a close eye on their belongings while shopping here because this store will not help them if their own personal belongings get stolen even when the thief could easily be caught. If even then my yearly review of this particular Goodwill makes less people inclined to shop here and they lose profit, or perhaps this thrift store gets a bad reputation, so be it. I do not care....just like they don't care about their customers. This is the worst thrift store! Update: Actually how this store approached this theft could be considered illegal but it is complicated- there is a law that states if a store was aware that a recognizable customer stole from another customer and the store did nothing, they could perhaps be held accountable. So I see why the staff totally ignored any further actions afterwards as if they even tried to set things right - checked video footage, investigated phone tracking, etc.. The staff knew what this apparently serial thief looked like and surely a staff person saw the thief run out of the store but did nothing (perhaps because they were told to not intervene in situations like this) it would prove they were aware of this serial thief and therefore could legally be sued, and perhaps be required to pay the cost for the phone that was stolen- here is the answer I got on Google AI (copy and pasted)- AI Overview A store can be held legally accountable if a customer steals from another, but only if they failed in their duty to provide a safe environment, such as neglecting known security risks or failing to intervene in a visible, ongoing crime. Liability hinges on negligence--whether the store knew or should have known of the danger. Key Considerations for Store Liability: Negligent Security: If a store has a history of crime and lacks reasonable security measures, they may be liable for injuries or thefts, says Stein & Shulman, LLC. Failure to Intervene: If staff witness a customer behaving dangerously or acting suspiciously toward another customer and do nothing, the store could share responsibility, according to Stein & Shulman, LLC. Foreseeability: The core question is whether the store could have reasonably foreseen and prevented the incident. Duty of Care: Retailers have a duty to keep their premises safe, which applies to preventing harm from other customers, notes The Finley Firm, P.C..

I first learned about Sacred Heart through research for one of my college classes, and I was…read moreexcited to volunteer because I truly believe in the organization's mission. During my time volunteering, I did enjoy getting to know some of the families who came through the lines, connecting with other college students, and working with a few kind staff members. Helping people in the community was meaningful. However, my overall experience was disappointing due to the behavior of some long-time "regular volunteers." I frequently observed volunteers speaking harshly to people receiving food, yelling at them, and showing little patience when there were language barriers. I even witnessed a volunteer smack someone's hand away from the produce boxes. While I understand there are rules that must be followed, the way some people were treated felt disrespectful and lacking empathy. I also noticed inconsistency in how rules were enforced. Volunteers were told not to leave their stations or keep water on the floor, yet some long-time volunteers regularly ignored these rules themselves. There was also frequent gossip and negative talk about other volunteers. Sacred Heart serves people who are often already going through difficult circumstances. Compassion and respect should always be at the center of that work. Unfortunately, I didn't always see that reflected in the environment. I hope the organization takes time to evaluate volunteer conduct and reinforce the importance of empathy when working with the community.

Came twitch work for our qtr community volunteer. This was my first time to volunteer at a food…read morebank. Sacred Heart idoes so much more than the food bank. The also have clothing pantry. They also offer classes and so much more. If was a great experience from sorting and packing veggies to distributing food to the patrons coming in. Will be back to do more volunteer work.

Super easy drop off. Highly recommend this site if you have good stuff that others can use…read more(And reduce landfill challenges at the same time)

Out of all the popular donation centers, I've grown most fond of The Salvation Army. I appreciate…read moretheir efforts and will continue to donate here.

I got lost and stopped in for directions only to find the most amazing bogo sale!! The nice lady…read moreeven gave me directions!!

Amazing non profit that truly supports our community. They are reasonably priced and have so much…read moreto offer. I always stop by before I get anything crazy because they always seem to have what i'm looking for. I am so glad to have found this spot and hopefully more people stop by!

I just learned about Classic Loot this week and had to go check it out. It's a shop in Japantown…read morewith new and secondhand items, like men's and women's clothes, purses, jewelry, Sanrio merchandise, plushies, crafting kits, greeting cards, and more. It's very cute and very clean, and doesn't seem like a thrift shop at all. The young woman working there was friendly and helpful. I saw lots of little things I wanted to buy, like the tiniest Labubu I've ever seen, but didn't end up purchasing anything. Most of the clothes and accessories for females seemed targeted toward young people, but I'm glad I stopped in and checked out all of their cute loot. Be sure to bring change for the metered parking or plan to use your credit card.

This was my first time here since they reopened/moved and man I've been missing out! I loved all…read moretheir organizing sections and the way everything was organized but clothing materials and then colors. Very clean and organized! Great prices and some new off brands clothes too. I bought a fleece skirt and wannabe suede tube top. Both pieces were $20-$22, but such a great deal! I lived that Baby Phat jacket too, but it was too small for me! Damnit! There's also a men's area towards the back of the store also, so make sure to check that area too! There were two employees working, when k went in on that weekday, make sure you bring coins or just pay via credit card to park, since all of Jtown charges for parking. I will definitely be back! $50 for an outfit I love! I can't wait to go home, wash it and wear it! They employee said if you post a pic of you in their outfit, to tag them on IG to be entered into some drawing for monthly coupon or something- I forget, but I'll be posting soon enough!!!