I used to shop here all of the time. The store has always been problematic but, lately it's become inexcusably awful. The corporate overlords have decided that the best way to improve customer service is to lock up the bathrooms, remove the fitting rooms while adopting a very time consuming and inconvenient return policy for store credit only. Every other Goodwill in the area has the same challenges but they are able to handle the changes without the employees making the customers feel like they are a nuisance. Then there are the prices. This store gets some great stuff DONATED but they often price things at or above what a retail store would charge. I used to shop here almost daily. Now, I can't justify dealing with the abuse by the surly employees for the chance to pay too much for things. read more

This place is SUPER friendly! I lost my jacket when I left it on a rack while trying on other clothes. The cashier, and two ladies - a manager and a worker - spent their valuable time helping me find it. We eventually found it in a customer's cart! They didn't even complain or betray unhappiness, they just helped! What incredible customer service, and I truly appreciate their help! read more

The 50% off color for the week starting Sunday May 11, 2025 is "GREEN" In Auburn, Ca This is a good Goodwill store in Auburn, CA read more

I'm a senior and applied for a PT job at the Auburn, California GW. I submitted my application twice, went into the store and left my number several times about possible openings. I even asked one of the employees if they were hiring to which he stated they were and are very shot staffed but they don't like to hire seniors and stated look around you. Sure enough, I saw not one in my age group! Yet, they claim to not discriminate. read more

**During Quarantine Review: April 2021** Goodwill is usually hit or miss since it's a big thrift chain. However, the vast majority of the review here seem to have been bad experiences with the donation process. As a shopper this location has a plethora of options, and I actually ended up buying two items! It also sorta gave me Ross feels when you shop. I think it has to do with the long aisles of clothings. Pricing can be hit or miss since they do mark-up some items that they believe to be more valuable and thus could justify the higher price; however, just like any good treasure hunt sometimes they miss and you can get a great bargain! Or you can find items that are in great condition at a reasonable price. Considering the size and variety at this location I would definitely come back to see what they have. Notes *Staff wore masks and all patrons who enter must as well *I wasn't sure if the dressing room was available or not, but they do have floor length mirrors if you wanted to try things over your clothes *Parking is ample in the shopping plaza read more

See all

I came here yesterday after going for a job interview at I was in the area and I decided I wanted to look around and see if I can find some clothes since a lot of my clothes I have donated that I haven't used in a long time right away I noticed how large the establishment And how large the aisles where which I definitely appreciate so I'm not bumping into somebody next to me because since Covid people are still very jumpy and you don't want to upset the wrong person I've noticed this personally, so I like having a little space I also noticed how clean of establishment this was very clean atmosphere and the staff working was very friendly. I came in, and I was able to find everything very easily the only thing I couldn't find was the pet aisle and a employee directed me in the right direction. And I was able to find it. I was in search of some new tops and shirts this location has a very wide selection of plus size items which I definitely appreciate this anyways I was in search of some nicer tops . I like to use them for church or special events or even for job interviews this top I found yesterday was a beautiful, nice, elegant top fit nicely, and it was only $5.99 a great deal. I love to save money so I was happy with the fact that it was so affordable this made me happy this place doesn't just have clothing they have cooking items as well. They have lots of namebrand Tupperware's lots of namebrand clothing, and I even saw a lot of stuff that still have tags on it. They also have children's toys, pet accessories, and much more. They also have a very nice selection of men's items sporting items, and much more. This is definitely a place to go. If you're trying to save money a lot of nice stuff all the stuff is like new and in case you didn't know a lot of people think that everything that they get is donated yes that is true but before they even put on the shelf everything goes through a checking process to make sure it is something that they can sell make sure it is something that they will want to take so in case people have a different idea that everything they put out there is just stuff people donate it' is simply not true they everything. I I personally know this because I've talked to other Goodwill locations and they told me everything that goes through they check it first so in case you're hesitant of this, that is not true. That is a just a old rumor anyways This is definitely an affordable place to go a lot cheaper than if I would go to the mall I would probably be spending double the amount and a lot more money that a fact so for me This is definitely a very nice establishment. You could definitely find something for everybody. They have furniture here as well. Definitely a great place score some great deals. What can I say? I love saving money I and I love a great deal. It Give me a satisfaction and excitement and a little thrill. Lol I anyways I highly recommend this establishment for anybody looking for a great deal. This is a great place with several different items to choose from. Lots of name brand items to choose From Definitely something for everybody kids and toddlers and even your fury friend and they also have dressing rooms to try on the items I that way what you get will fit perfectly which I definitely appreciate back when Covid happened you could not even try on items so this is nice to have dressing rooms open and available so I appreciate this very much more than you know I highly recommend this establishment for anyone it is definitely a great place to score a nice affordable deal with lots of great treasures and good finds and a lot of saving money I will definitely be coming back here again very soon. For more and more great experiences and scoring more great savings to come thank you goodwill and Auburn. You guys are awesome. I like how clean you guys are and how efficient you guys are. I will definitely be coming back here very soon. Thank you again I appreciate all of your hard work, and I will see you again very soon. Thank you :-) read more

Goodwill Industries Sacramento Valley & Northern Nevada - Found this beautiful top here - Thrift Stores Near Me - Auburn, California

See all

I love this store again. The new manager is great and actually listens to the customers. Thank you! The baby clothes are back and it seems the employees are happy again. It's great to shop here and find treasures now and then. Thanks! read more

Just came from the store. My first time in. There is no point in shopping here if you're looking for clothes. They do not have dressing rooms and won't allow you to change in the bathroom and try on the clothes there. A thrift store which carries clothing of all sizes and shapes Should at least have a dressing room. I was told that they offer in-store credit or exchanges within seven days, but no refund. What a scam. read more

I enjoy coming to Goodwill because of a few things. The furniture, Tupperware, and Kitchen appliances. On this particular trip, I wanted to see if they had bar stools for my friend. I'm not from Auburn, but my family lives up here so it was a great opportunity to stop at this location. As I walked in, I was greeted with smiles and a welcome. I grabbed a cart just in case because if anyone knows me, I will go into the store for one thing and walk out with much much more, lol! So on to the furniture! I did spot 2 chairs right away, a little taller than your average dinner table chair. My feet didn't quite touch the floor. It could've been perfect.. but gosh darn it... one of the seats had a split in the wood right where you sit. So unfortunately, those didn't go with me. I did turn around to find a beautiful standing jewelry box! The top opens, sides open.. 4 little drawers. Inside lined with a velvet green. Only $20!! I actually don't own a jewelry box and I need somewhere to put all my jewelry in one place so I can enjoy them all. The only thing it needed was a tightening of the screws below and maybe a new paint job(one day!) I may have accidentally broke a plate. I don't think the workers put it there. I think maybe someone had 2nd thoughts and set it down and I bumped it. As I picked it up, the workers came over right away to clean it up. They were so nice about it. Next, I went to the kitchen appliances. Their isles can be cluttered. If you're looking for something in particular, you may have to dig... So I've needed to get a new vacuum sealer/food saver and I found one!! That was only $6.50! I also got a Wolf Gang Puck rice cooker($10.50) and a cast iron skillet($5.95)! I glanced at the knives and other kitchen tools. Nothing popped out at me. Ok, now, the hard part... getting me out of there, lol! I made it out with some pretty nice treasures! What can I say...I get my thills on deals!! read more

Goodwill Industries Sacramento Valley & Northern Nevada - Only $20! Just need to tighten the legs! - Thrift Stores Near Me - Auburn, California

See all

Ridiculously high prices. Just watched one of the receivers put one of the items I was donating into his pocket and then turned around and took an attitude with me. I will not be donating to them again. Too many other places that are more appreciative. read more

Over priced for buying used items. I won't be dropping of my items anymore, it seems like it's become kind of a scam. I'd much rather donate to woman's shelters. read more

The prices are crazy! I don't ever expect to pay used prices. I pretty much stopped coming here. If you want to pay retail sale prices for used broken stuff come here. read more

Pretty typical beach of Goodwill thrifts. I stop here often, mostly to browse and buy from their great book selection. They have a good selection of clothing as well , however, I think that the prices for thrift shop clothing are kinda crazy. Like 10-12 dollars for a mens shirt. Also, you need to check the clothing real closely for stains and other defects. The new merchandise section has some useful things and those prices are ok. The area of most concern are the general merchandise aisles. Just like the Goodwill in Yuba City, this store's shelf goods are a MESS. You might find what you need , but it will take some time. A part of some small appliance might be there, just separated from it. Something needed, like the power cord. There comes a time in the life of thrift store merchandise, when it needs to be recycled or discarded. Much of their supply is at that point. Store manager, you don't have the room to keep all that junk. Put a team member to work deciding what stays and what goes. The buying public will appreciate it and you might actually sell more of what's left. Take a hint from sone of the smaller local thrifts. Display means a lot! read more

Nice staff, nice cashier, nice price. Everytime that I shop at this location, everyone goes above and beyond, to help the customers.

with their CEO giving them little pay while earning millions from other peoples clothes, they certainly make it work. they're friendly and things are super cheap. I find myself going there about once a week and spend under 20 dollars every time. its mind boggling all the whiners that give them bad reviews. read more

I was absolutely blown away by the arrogant, rude employee at the front of the store when I went to make a donation. The clerk stated that they were too busy and won't take my donation. Then, I suggest that I'd just leave all the clothing donation in the trash bin and she rudely said so what. Fortunately another customer suggested the Discovery Cancer store a few doors up. That experience was a 180° over Goodwill. Funny sort of oxymoron..... goodwill read more

I'm not sure what the logic is behind this new wait in line system to drop off donations. But I sat in line for a half hour, to try to give some goodwill. Management needs to make some changes to the drop off situation people are not gonna sit in line for upwards of an hour or two just to give you something for free. Where the heck is your logic? read more

Goodwill Industries Sacramento Valley & Northern Nevada - BS - Thrift Stores Near Me - Auburn, California

Interviewed at the store today Al. He is new the new store manager and I must say he was uniquely kind and friendly. His heart is in the right place as far as giving of himself to his team and to the company. I was very impressed with him and going forward, if asked to join the team in Auburn, I would be more than proud to accept it. read more

Very nice management and staff. Great selection too compared to other Goodwills. Also recently it's been much cleaner and more organized. My kids love going here to find lots of cool gadgets and goodies!! read more

We don't live in Auburn, however I had some good items to donate and other donations places were closed. I called ahead to make sure they were open- I was told donations could be dropped off until. 230. I drove 40 minutes and arrived at 1:55 only to be told no more donations- I explained I had driven quite a long time and I explained I had called again- again I was told- we are closed. Total waste of time. read more

The worst possible good will in this area. The staff is unfriendly, the manager unhelpful, and unreasonable If I could give negative stars I would. People are trying to DONATE to your store, so YOU have a job. Act like somebody who would like that to happen!!! Otherwise shut the whole miserable place down. read more

What a clean, non-smelly Goodwill! We came here on a whim to find my fiancee an ugly Christmas sweater, and we found this lovely green snowflake sweater in the plus sized section. Employees were nice and everything was nicely organized, if we ever need to find something ugly again, we'll be sure to return! read more

Extremely rude staff and manager. When I complained about a rude clerk and asked for the manager she was even worse. I was yelled at by two staff members at once and they escalated the situation into a scene that attracted the attention of other customers and almost instigated a mob reaction. read more

I saw a review saying there too expensive ! It's not that the whole store is . The shoes are out rageousl in price way too much I could never figure why but not really just this location. There personnel is preety good auburn location has a gentle man from northern england who's got a great attitude who I look for every time I go there he remembers me and it's a nice change from this busy world .....shoes are not brand new why so expensive it's like selling used underwear for new prices cmon folks it's a Walmart size thrift store read more

okay guys. get this. so wifey and i are in auburn to visit my rodentologist homeboy marris, okay? and we arrive in town late so i'm like "honey lets kill some time at goodwill." "thats not how that works." "how what works" "killing time. you only do that if you are early." "ohhhhh. wait are we not on time." "no. we're two hours late. "cool beans." so we go hang out with marris and then we go back to goodwill because i really want to find something cool, like a mug or socks or whatever. the book section. holy frick is it good. like, there are books everywhere. and they are organized as frick. so here's a funny story. so i was reading the book titles and i start laughing really loud. "honey. honey look at this book. it's called urinating in the workplace." and vera comes over to take a look. "vanya that says heat." "oh" so apparently i misread the title. big whatever there. the books were really organized so that was dope as frick. i finally got the dolly parton memoir i wanted for my shelf. that was awesome. then there was the roseanne halloween specials dvd!? like what?! that's a thing!? i guess i know what vera and i are watching on date night. score. the clothes section smelled really good for some reason too. like it was actually inviting. super cool. PEACE DUDES. vanya. read more

Goodwill Industries Sacramento Valley & Northern Nevada - scores - Thrift Stores Near Me - Auburn, California

Goodwill is just overpriced, ridiculous prices better go to other thrift stores. Just bought one item and i would only come on holidays for 50% off. read more

This store is the highest priced store in the Sacramento area if you're looking for a deal this isn't the store for you.

I will no longer be donating or purchasing anything for goodwill. The service here was terrible specifically from some girl named Lisa. I over heard her speaking rudely to people and then next came us. She sat there and lectured us on mask wearing all the while hers dangled from her face not covering her nose and most of her nose. We asked for a mask to "comply" to their standards and they said they ran out a few days ago. So they require it but won't provide it. What a joke! But even worse Lisa was one of the worst of not the worst customer service experience I've ever had. This place should be ashamed to have her employed. read more

Prices used to be okay, but lately they are extremely high. Some items are close to retail which are well used. Saw a Wersi Arcus CD45 organ they priced at $485. I saw the same item on Craigslist for $50 obo. The new price person has no clue or maybe it is just company policy to overprice everything. I donate several thousand dollars worth of items each year to goodwill. No more, they will go to another charity. I understand they use wage laws to underpay disabled employees while the few execs at that company receive the bulk of the compensation. I'm convinced Goodwill is only helping these people, not the disabled every day worker or by providing cheap items for the poor. read more

Kind of an overall unimpressive store. Didn't find any really outstanding clothing or shoes. The housewares seemed slightly overpriced for what they were.. not really "deals". Saw one employee stocking things that looked so pissed off and angry to be there; she wearing what looked like pajama pants- really?? I wouldn't go out of my way to come here. read more

I find it exceptionally sad that a company which relies on the kindness and generosity of people can make donating so difficult. Today I was in a drop off line that was over an hour and a half long. When I finally reached the front, no one helped me unload my car. I was told to sort my items and several were rejected??!!?? They take only one car at a time, and yes, it is QUITE possible to take two or three and still social distance. I'm definitely finding another more gracious place to deliver my items. Goodwill really makes it difficult to do a nice gesture for others. Shame on you. read more

I want to thank the gentlemen who refused to take my Grandfathers dresser. I want to say thank you so much for telling me my beloved Grandfathers dresser was a piece of junk that you would not be able to sell. I was so Happy to be giving back to a company that does so much for the underprivileged and it's own Town. I was dishearten about the way you said It was Junk so I was Headed to the dump Heart broke at what I thought was a Good dresser but on your word just a piece of Junk. When a man saw my Grandfathers Dresser hanging out of my Trunk as I was Headed down Hwy 49 to the Dump. He got my attention and I pulled over in Target Parking lot. He was so excited to see my Old Dresser and he wanted to buy it right the and there. I waited while he went to the bank and got some cash . Thank you so much for refusing to take my Grandfathers Old Dresser. Less then 20 minutes later I was given $6 Thousands dollars in cash for what you called a piece of junk you said and I quote. We wouldn't be able to sell it. Thank you Thank you Thank you. read more

This location is priced like all other normal (not outlet, etc) Goodwill locations. It is cleaner than a lot of the Sacramento stores, but that may be because the traffic seem to be lower. I was a bit irritated by the service when I went in earlier this week. First reason: they had huge halloween dispays all over the store - which was really annoying to me because it blocked the lighting in the shoe department and because you couldn't buy anything in their displays. You'd think they'd want to get rid of all that stuff, but apparently it is not for sale. Anyway, when I was checking out, the person who was ringing up my purchase said she ran out of paper and couldn't wrap my glassware. She made no effort to find more paper and I had to insist that she look elsewhere for some newspaper. She looked in the cash register beside hers and said she only found a few sheets, another clerk went into the same area and found a whole unused Sunday paper. Her response, "oh, how did I miss that?" ... psh! read more

I frequent all of the Goodwills in the Sac area regularly and I do like this one. It is clean and not as busy as the others so that is a plus. The other distinguishing feature is that all the people I encountered were genuinely friendly and "normal". I say this because they usually have the stereo-typical minimum wage worker that ignore you and leave the store a mess. It is also a smaller one in comparison. I ding them a star because their pricing was a little high. $9.99 for a pair of Levis when most of them now are $7.99 on the high end and $5.99 on the low end. I would come more often if I didnt live so far away. read more

Too expensive! People drop off the nastiest crap at all hours in the back of their building; lately they've been trying to limit the junk, but usually they try to fix the junk up and then sell for higher prices. Sometimes good deals. read more

I bought a mattress there I am happy with the quality of the mattress but I was not happy with a recycling charge they charged me when I didn't have anything to recycle. read more

This is my 2nd favorite goodwill. My 1st favorite has slightly less expensive clothing, but this goodwill has lower prices on electronics and household goods. They'd tie if it was closer to me! Annnnyway, i have always found LOTS here. Anyone who complains that this goodwill is overpriced............has clearly not gone to a GW in the Bay Area!!!! Now those are overpriced. read more

Goodwill seem to be missing the point about cross contamination and safety, causing long pile ups and unnecessary work on the donors. The idea of not being able to touch the goods is ridiculous. Isn't that the point? Not to mention rude employees that have an attitude better left at home, it makes for a donation nightmare. In a good mood today? Don't visit here. There are much more accomodating and knowledgeable staff elsewhere. read more

I shop at Goodwill stores all over Northern CA all the time nad have gotten some great bargins. You have to be willing to search abit, but it's worth it. It seems as though they have cleaned up in the last few years and I enjot shopping through there more now that I did a few years ago. Be willing to look and you will find some AMAZING bargins! read more

Full disclosure; The Goodwills of California are officially overpriced and ridiculous!!! I understand that they want to make as much money as possible, and therefore look up prices online when pricing items. BUT, they are doing a horrible job as they have absolutely NO idea what they are doing. You cannot just look up a price that someone is selling something for online, and assume that they will actually sell it for that much. That's not how retail works online. I suggest if they want to price things properly, they should hire a professional! Every single online platform, including Poshmark, Mercari, Thread Up, eBay, etc... ALL have better prices than California Goodwill's, and that includes shipping! For example; At this very goodwill in Auburn, I found a pair of jeans for $30! Just because they were a 'popular' brand.... But the actual STYLE of those jeans, were NOT a popular style, and were basically worth about $12. As I said, the people have NO idea what they're doing, and that's why the goodwills are so PACKED with clothing you can hardly even shop! There are plenty of independent consignment shops, as well as hospice thrift shops that offer MUCH better pricing, and I suggest shopping at these places over ANY goodwill in California! read more