I always drop in to this goodwill store when i am in town. Nice clothes. Name brands. Clean, organized and friendly staff. read more

I went shopping at this Goodwill store location. The organizational and the layout with everything that is needed here is one of me and my loved one's favorite location to visit. This location is neatly organized and well kept. Well long story short, I misplaced my water bottle yesterday on 09/02/2026. Once I returned home from the visit I realized that I had left my water bottle on top of the book shelf on a Wednesday midafternoon time frame. I called and someone said they were going to place my water bottle behind the counter for me. Fast forward to the morning of 09/03/2026, Thursday morning I checked in with both of the person at the cash register. I informed her of what happened. She promptly called in the Assistant Manager, named Linda. Both Linda and the person at the cash register were both professional and very knowledgeable with their respective roles and expertise. I would like to give a big shout out to Linda, the assistant manager and the person at the cash register this morning. Keep up the great work and these two are very proud, talented, and wonderful with their guest service! read more

This Good will is near the Elk Grove Regional Park and I've driven past it many times while on the 99 or going parallel to the freeway along E Stockton Blvd to get to the park or another establishment. But I've only been here maybe once or twice before. As usual, I checked out the books and DVDs section more mainly but didn't find anything this time. Pretty limited selection and really nothing that's worth taking home, lots of duds from the past so doubly duddy. They had board and card games too, which we like to look for, but nothing good this time either. All in all, pretty humdrum... Pros: - cleaner than other Goodwill stores - bigger and brighter than other Goodwill's - plenty of parking and relatively good lot - fun just to browse if you have time and might find some things Cons: - prices aren't so "goodwill" anymore, but that seems to be the case across the board at charity thriftstores esp. "questionablewill" stores, ha! - they had quite a few large bins out for stocking and didn't seem to be in any hurry to organize and stock so those were just blocking access to several aisles and also getting in the way along a main path. Tip: - once a week a certain color tags get 50% off, so if the stars align, an item could be a good deal. read more

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This review is for the donation process- this by far has been the most convenient donation process I've been to! They are located right off the freeway and has a drive through area. The people helping are always friendly and do all the heavy lifting for you. They make it go by quick! They also accept many items and what they don't accept they list up front. They have good hours and it's easy to pull in and out and get rid of a ton of stuff at once! This is the only goodwill I go to now for donations. read more

Goodwill Industries Sacramento Valley & Northern Nevada - Drive through - easy to get from the street - Thrift Stores Near Me - Elk Grove, California

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The bathrooms are really nasty. The floors have dark black stains on them and the back of the toilet had something splattered behind it. It's just gross. read more

Goodwill Industries Sacramento Valley & Northern Nevada - Poop or something splattered on wall - Thrift Stores Near Me - Elk Grove, California

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This review is only about the donation experience. I know a lot of people have their own personal reasons why they choose not to donate to Goodwill. Personally, sometimes I just need to get stuff out of my house as soon as I can. Some other locations require an appointment or aren't always accepting certain items. I try to be a community conscious donor and I don't just give the Goodwill my trash. I would encourage others to do the same. They're open seven days a week and their hours for donations are nearly all the hours that I might feel inspired to take something out of my house to give away. I think it's 9 AM to 8 PM to be exact. read more

Goodwill Industries Sacramento Valley & Northern Nevada - Donation line totally empty on midday Monday - Thrift Stores Near Me - Elk Grove, California

There's a decent book, DVD, CD, & even have vinyl . I'm surprised there's so many different things that you can find here. it was my first time here, but I was impressed. You really never know what you're gonna find. read more

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They used to have lots of good stuff in the past years and reasonable prices. Now it's just very expensive and not much selection. Not just that, I purchased an electrical item. I was told I had two weeks to return it and I went in on the ninth day and they did not allow me to return it. They said it was only one week grace period. Period. So I was misinformed and I got stuck with an item that did not work super disappointing. read more

This Elk Grove Goodwill is a stale, neglected hole staffed by people who act personally offended that anyone walked in. The door opens and they look at you like you dragged something rotting across their floor. No greeting. A stare. Flat, mean, and immediate. Then the rest of the performance: the sour mouths, the clipped little answers, the open loathing of having to touch a register for people they clearly wish would leave. They handle donated junk as if the humiliation is yours for wanting it. A decade in this city and I had never been to this location. That was the correct instinct. The place looks abandoned because the people in it have abandoned the only task they were hired for. They do not work a store. They occupy one, and they punish anyone who interrupts that occupation. Staff: you exist in that building because customers do. That is not a debate. You have a paycheck tied to foot traffic you greet like a disease. The stares are ugly. The attitude is smaller than the job. Standing there radiating contempt over secondhand clutter is not toughness. It is pathetic. Either do the work without the face or get off the floor. Owner: you are being lied to, or you are willfully blind. Your staff treat people like an infestation. There is a thick, sour deadness in that store that is not coming from the racks. It is coming from the people you put behind them. Do not ask a manager. Do not call ahead. Walk in unmarked, like any other body off the street, and watch the first look they give the door. You will not need a report after that. If you can stand in that room, see that treatment, and still call this location run -- you are not a victim of bad information. You own it. read more

This Goodwill is good enough! Located by the 99, you can get to this Goodwill from the plaza of Popeyes or on road if you drive past the light to turn into the Popeyes plaza. It's not the easiest turn into the parking lot from the road, but the parking lot has lots of spaces and it's easy to get out of the lot. The store has some effort put into it. It's relatively clean and organized. It's cleaner than other Goodwills I've visited. For its size, the inventory is not huge and expansive, but I appreciate the efforts of displaying outfits. I did not spend a lot of time in the store to fully take in what was in stock, but I was able to grab three stockings, pajama pants with a print of cats in Santa hats, and a large sweater to craft up my own ugly Christmas sweater. It was almost $22. The cashier who rung me up was nice. No complaints. I'd visit this Goodwill again if I ever need to gather project materials. read more

Very large store with a lot of accessories and household goods. Selection for women's clothing is vast, but contains a lot of Shein, Forever 21, H&M. No big designer finds here. They do have a pretty decent selection of records, which was cool to see, and the shoe racks are always filled up. Goodwill really shows out in October with their costume selection and this one definitely didn't disappoint. I appreciate that they are broken up by type of costume - decades, vampires, ghosts and witches, etc. You could definitely find your Halloween costume here at a bargain price. This is my second time being here, and I walked away with nothing again. I won't be back but I will check out some of the other Goodwills in the area. read more

Donation process is quick and easy just drive up and they'll unload. Don't forget to get your tax write off.

We've shopped here a few times. We mostly drop off more than we've shopped. This location has been here for quite few years now, but it is their newish location for the metro area. It's like any other Goodwill store. They offer men's clothing, women's clothing, children's clothing, household supplies, books, small appliances/electronics, shoes, toys, and more. Basically, it all depends on the donations!!! Sometimes you'll score big and sometimes it will be just a window shopping day!! We've had great luck in running into friendly staff. The store is mostly organized. Sometimes you'll run behind a crazy busy day and things are unorganized. Overall, this is my favorite for the area. We drop off about every other month. read more

Community, please support your local Goodwill. I was heartbroken at the paltry offerings, used items that needed to be tossed instead of sold an overall aesthetic and condition of the store. read more

I've only dropped off here, but it's always a really quick & great experience. Pulling up on the side, there's always someone either waiting outside or comes out as you pull up with a massive bin to put your donations. Every time they have been friendly. Sometimes there's a line to donate, but it's generally pretty fast. They'll take bags, but not bins. You can bring things in bins and just dump what you have into their bins, which makes it easy. My only complaint is that I brought a LOT of practically brand new beanie babies and great quality stuffed animals, and he brought out a bin with old looking musty shoes and told me to dump all of them on top. I felt bad as these stuffed animals and toys had been cleaned. Didn't like that they'd be with some grimy shoes :/ Otherwise, great location to donate. read more

This was a small Goodwill. But it did have items of value. This was a good place to stop and see what the local area has to offer.

"I am extremely disappointed and embarrassed by the way I was treated by the management at this location. I came in to do a simple exchange for items under $25. The cashier verified that the tags matched my receipt perfectly. However, when she called the manager to finalize it, the tone completely changed. The manager immediately treated me with suspicion, asking if I had removed and replaced the tags myself. Despite me explaining that I followed their policy to keep the tags on,. I was left standing at the register for 15 minutes in front of other customers. When she returned with another employee, she simply stated that the tags look like switch and that the exchange can't be done and walked away without further explanation, leaving me standing there in shock and ignored is unprofessional and insulting. To be accused of switching tags on thrift store clothes. Come on!!!! It wasn't about the money or clothes ; it was about the lack of respect and the public embarrassment. I won't be returning to a place that treats its customers like garbage!!!!! I read more

Went by there today looking for a shirt for a project. Prices are ok store is clean, shelves are full, employees are friendly. I was surprised they checked 5's for counterfeit but never know. All and all I got what I needed. read more

I really like everything in this store. Everything is clean and in order. You can always find what you want. read more

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The manager Keoni and the guy cashier upfront are rude. I'd steer clear of this location!

Not sure if other goodwill express places are closed, but happy to know that this regular one is still open. The drive-up is super convenient. The employees were friendly, accommodating and very helpful with unloading all my items! It was a very quick and easy process! read more

We always find the kindest people here when dropping off our donations. They have a slick new receipt available for those needing a little documentation for tax time. The drop off line can be hit or miss. We like to get there mid morning to avoid the weekend log jams. One of the better stores for miles around. I haven't shopped here though have heard good things. read more

Truthfully one of the most organized and clean goodwills I've ever been to. All the colors are color and size coordinated. I was greeted at the door. Best goodwill to date. read more

This is a nice location. The store is clean and organized. The clothes seemed to be in good condition and the prices are in line with other Goodwills. I wish they would bring back the jewelry counter! read more

Clean and organized. All staff members are nice and helpful. Decent stuff but man, the pricing for housewares/pots pans, etc, are priced ridiculously high. I rather buy new at the retails stores and get a brand new pan without any scratches for extra $10 bucks. Their used Pyrex dish wares were more expensive than Etsy or eBay. The other close by goodwill had the same item and was price for 40% less. I don't know what these people are thinking. I won't be going to this location anymore unless I need furniture since that was reasonably priced. read more

Stopped by to donate, the staff were friendly, great and smooth transaction. We'll definitely be coming.

Recently completely got rid of their dressing rooms and only have a few full length mirrors in the store to try and try on clothes over your actual clothes... glasswares here are overpriced but they are one of the few goodwills in Elk Grove with cds/dvds! read more

I came by to drop off some donations yesterday and I like that it's a "drive thru." There were quite a few cars in front of me but I saw the worker hustling so atleast I knew they were trying and just really busy. The process was pretty simple. Drive up, hand them your bags of donated items and collect a receipt if you need one or just be on your happy way. Lol FYI, They don't take pillows! read more

Terrible management. That smoke more than anything else. My clothes stunk like Stinky cigarettes.

I always manage to find a gem at the Elk Grove Goodwill. Sometimes it's something to up-cycle and sometimes it's something I can use as is...like a new Nextel mixing bowl set of 7 never used! read more

Typical Good Will store. But this one smelled like a fart. probably won't visit this location again. ‍

Always my go to goodwill, even though I live 45 minutes away. Friendly staff, clean store and bathrooms and lots of great clothing etc. They recently took out the fitting rooms, so I will no longer be shopping here. Not worth my gas money to drive back within 7 days to return as I usually only drive that way once a month. It's a shame, many of us love to recycle clothing but I am one who one size doesn't fit all!! I never came out w/out at least $50 or more worth of clothes. Bring back the fitting rooms please. Was a 5 star place until the fitting rooms were closed:( read more

I like this store always find treasures. But the prices have gotten as much as discount merchandise stores. I rather shop somewhere else if I'm going to pay discount retail prices for used items I can get new. But for those unique items I shop here. Just know your prices! read more

Thank you goodwill. Pne of my favorite things is enjoying the thrift with my kiddo. She loves fun out of the ordinary fashion and items. Plenty of merchandise without being over stocked. Super nice staff. Sizes Are accurate in the correct place. Super clean. read more

Recently this location has taken out their dressing rooms saying due to growing trend. All other stores have them, Walmart, Target, Ross. Even Amazon let's you return after purchase without the hassle. Taking several items home to have to drive back and having to always find something for the money I have spent is inconvenient. No longer going to be shopping here. ​ read more

They took care with the boxes I told them had glass in it. I bring unwanted items here when necessary. read more

I went to purchase a toy bin for my daughter, as I've been looking for one for a while. I brought it up to the register, excited about my find, and the cashier told me it wasn't for sale because someone in the store had the sticker. Since I couldn't find one on it, she refused to sell it to me and instead argued with me because I wanted to know why it was on the floor if it was supposedly sold. They weren't sure and were unwilling to sell a product someone was ready to purchase. If you can't buy something because a sticker isn't on it, then if that so-called item is listed as sold, you should have that person take it to their vehicle, not keep it displayed on the floor. read more

My family had left the wrong goodwill bags, the manager was so nice and was able to help us get our bags back! She was lovely!

This is one of the larger and cleaner Goodwill's that I frequent whenever I am in the Sacramento/ Elk Grove area. The employees are usually very friendly and management is too. Pricing here has gone way up, but bargains can be found. You can also speak with the management and negotiate if you are a haggler. I can't say that they will always discount an item, but they have worked with me on many occasions. I always walk away happy from here. They are easy to get to right off the 99 freeway. Elk Grove Boulevard exit. If you are in the area, stop on in. read more

Not sure how their management determine their prices but most of the items are overpriced for a thrift store.