Place stinks, literally. It smelled bad when it first opened and today, still smells bad. People…read moredeserve to shop in a stink-free zone. Salvation Army, how about air fresheners, purifiers, anything?? Please create a more pleasant shopping experience for the people.

I really don't get this place. I rarely find anything here despite what always seems an…read moreoverwhelming amount of donations at the back. I don't know if they ship out to stores struggling to get decent donations or what, but whatever it is- it's not helping this place. There's never a line- which I think says a lot when only 1 cashier is working and there never seems to be stocking of shelves while you are there. I've a pretty keen eye & not a tremendous amount of self control when it comes to thrift. I go all times of day and nothing. It seems like the same tired stuff and overpriced too. I can leave this store empty handed for months and that's not usually something I experience at thrift stores. At least the weird smell is gone that permeated the place when it first opened.

Great place it's got a bunch of things in there mostly books and some video games and some…read morecollectibles

Really fast service, the book I ordered was like new, we'll packaged and really good prices.read more

You've got to love Goodwill. I live near Midway Airport but decided to take a weekend stroll up to…read moreEvanston, and this was one of my stops. I'll be honest -- I was pleasantly surprised to visit, but not necessarily because of the items. When the store first opened that morning, it was already pretty messy. Compared to other Goodwill locations I've visited, this one felt much less organized. The store itself was clean, but the racks were chaotic. Clothes were hanging off the racks or scattered, and several employees walked past without straightening things up, which was a little frustrating. I'm used to Goodwills having neat aisles where you can browse comfortably, and this one just didn't have that same level of organization. That said, I do want to give credit where it's due. One employee who stood out was Yareli, the cashier. I wanted to buy an item that required an electrical component, and she was kind enough to go through the electrical section to see if she could find the piece I needed. She couldn't locate it, but when I mentioned that I had the part in my car, she kindly allowed me to step outside and retrieve the piece I needed and ahe held the item at the front. I went out to my car, got the adaptor and came back and tested it, and the light worked perfectly. That small act of kindness really made the experience better. To Yareli's manager: that's exactly how an employee wins over customers -- through patience, kindness, and genuine helpfulness. Prices are a little higher at thia location, but still competitive.

I do like this Goodwill, today I actually talked to a manager about a bad trend that's becoming…read moremore common. When they bring a new cart, the same people everyday who hang out waiting for the carts push their way in, grab items, throw it in their carts and later put them back. They literally push people out of the way, it's rude and greedy. Manager said they are aware of the practice and it's within their right to be the first, and return things they don't want. If it happens to me I should report it. Nope, they should stop this kind of behavior, it shouldn't be acceptable behavior to a store with a cause to help people, and just as importantly it can result in a very bad outcome if someone responds violently, don't wait till happens, stop it now, nor should Goodwill become a hangout for these people, who are not shopping otherwise. You must have rules for safety of your customers.

Prices fair. Elderly…read morestaff very nice mostly. I like that they carry vintage vinyl.

It was a very welcoming and nice atmosphere, and everybody was super helpful! Whenever I went to…read morebuy cute little trinkets, toys, or action figures. They were all very cheap and well quality. I would go again!

I can only speak to the donation side. The donation drop off is remarkably easy and has great…read morehours. I stop by on Sunday late afternoons on my way home and it's as fast as hitting one extra red light. One block off touhy, you simply pull up and there's an overhang to protect from sun or rain. There are two lanes so I've rarely had to wait. When I pull up, immediately an employee comes out wheeling a cart and helps load my things into it. Then I'm on my way again. I've never had donations be this easy. I'm finally taking the time to write this review because as I was dropping off my mom's things last night, I accidentally kept my Irish cap and scarf on the donation bag and realized when I got home! Ack! They had sentimental value and I hadn't meant to donate them. I was concerned this would be circus getting them back. But I called immediately, spoke with an extremely diligent and gracious manager who found them within minutes (he said it helped that I called immediately). He said it happens all the time and he is just so grateful for people donating things and wants them tog et their things back in these situations. I drove back and retrieving my items was quite simple. Highly recommend if you're looking for somewhere to donate

This Goodwill has discontinued SENIOR AND MILITARY discounts! Shame on a supposed charity! They…read morewill not be getting any more of my friends or families business or donations. Overpriced, near or over retail on used items, to boot.

I love stopping into KMK whenever I have free time in Winnetka. The assortment is always changing,…read moreand I walk away with something I love every time I visit. Prices are competitive with what you'd find through online resellers, with the added advantage of being able to try everything on in person. I'd absolutely recommend it to anyone interested in thrifting, consignment, or designer pieces. I've found Saint Laurent heels, as well as vintage Prada and Diane von Furstenberg dresses here, and couldn't be happier with my purchases.

Consign Your Attitude, Not My Bags…read more Brought in designer pieces to consign and left with nothing but regret. The owner acted like I was an inconvenience from the start -- curt, condescending, and downright rude. At one point, I was shushed and told I was being too loud... in a boutique quieter than a library. Seriously? If eye rolls and attitude are part of the "luxury experience," count me out. Do yourself a favor -- consign literally anywhere else. Your items (and your dignity) deserve better. If you're considering consigning your items, don't. There are plenty of reputable, respectful consignment shops that value both their clients and the quality of the pieces they're entrusted with. This is not one of them. The owner's attitude makes mold look fresh. Save your time, money, and sanity -- this dumpster fire is not worth it. I regret ever doing business here -- and I won't be back.

This is a great location and includes free bathrooms and it's clean and the staff are very nice and…read morefriendly and there are a lot of staff will help out if needed and you also have fitting rooms. There are a lot of great things you can find here if you are looking for something that you can't find somewhere else or use clothing that you'd rather recycle or up cycle because you don't believe in wasting resources in buying new items as I do. Thank you for reading and hopefully we will recycle an up cycle continuously. Oh, and there's also a snack and vending machine for drinks and chips.

This store has a serious and ongoing problem with employee behavior. On multiple visits, I have…read morewitnessed staff being openly rude, hostile, and completely unprofessional. Employees regularly talk badly about customers to each other within earshot, with particular disdain directed at resellers. What's most disturbing is that this is clearly not an isolated incident. The same negative conduct happens repeatedly--employees loudly complaining about how much they hate their jobs, mocking customers, and treating people with obvious contempt. It creates an uncomfortable, toxic environment that makes customers feel unwelcome and disrespected. This level of behavior reflects a deeper cultural issue, not a bad day. Management has either failed to address it or is choosing to ignore it. Until there is accountability and a complete reset of customer service standards, I strongly advise others to shop elsewhere. If I could give this place negative stars I would.

What a gem! I visited The Vintage Cat for the first time yesterday and was absolutely delighted…read more This is exactly what a vintage shop should be. It's beautifully decorated inside and everything is thoughtfully arranged. There's a wonderful selection of items ranging from clothing and accessories to housewares and decor to artwork and more. My friends and I were greeted immediately upon arrival and the experience was wonderful. The items are all amazing and in great shape, and the prices are extremely reasonable. I found a gorgeous wool blazer but unfortunately it wasn't my size. My friend purchased an adorable piece of artwork at an amazing price. This shop is really a treasure. I can't wait to return.

The store is curated really well. It's not just another "dusty" resale shop looking to make a…read moreprofit off of castoffs. The owner clearly has an eye for interesting, fun objects and fashion and the items are well priced. Another thing I can rave about, the lovely staff working there. I'm an older woman and I can honestly say, recent interactions with two young women there have been so pleasant. Both hard working, pleasant and helpful. This is not always the case in vintage shops. I've bought a few cute items, a small table, some jewelry and always take a friend there when she visits.

Awesome place to get great reads - for travel, anytime reading, and up-cycled gifts. Love to bring…read morethe kids and have them make a cash transaction with the helpful volunteers. A hidden gem in downtown Wilmette!

I love this place. Anytime I'm in the Chicago area, I have to go here, I find so many treasures. I…read moreeven had to get an extra suitcase on my flight back to Houston just to take back all the amazing finds. Books are so amazingly priced, that if you love books, you must visit. Cash is preferred, but you can pay by card upstairs at the front desk.

Great prices and wonderful volunteers. This was a nice surprise and definitely recommend visiting.read more

This thrift shop is definitely nicer than a goodwill or a Salvation Army, it's more expensive but…read morethey have enough sales to make up for it. I find a lot of cute stuff here, it's not all old lady clothes like some church resale shops. My only complaints are 1. lack of bathrooms! I had no idea there were no bathrooms until I asked to go! And 2. The changing rooms aren't private, basically other people watch you try stuff on, weird.