Absolute lazy front office cannot determine an eligibility for a covered patient. Hygiene…read moreappointment cancelled due to the front office Lesley was too lazy to confirm eligibility for a covered patient. I ended up calling the insurance provider on a three-way call to fix this. The Insurance rep sent the information to the lazy Lesley to confirm. Never again will I or my family ever use elemental. Too bad, because I like their dentist and hygienist.

Dr.Hawkins ,is amazing ,she listens to her patients,l was amazed at the great quality of service…read more She is always smiling and explains everything. Best dentist in Lufkin l have ever used. Clinic is clean,and the reception from the staff is so thoughtful and cheerful. Never had to wait pass my appointment. Paula. B.

Tom is the best dentist I have ever had. He and his wife, Misty have a beautiful little office off…read moreof Southwood Dr in Lufkin Texas. They take all types of insurance. Their office is clean and their service is top notch. I make my visits here to get my teeth cleaned and have had a few cavities fixed as well. Every experience I have had, has been pain free. I would give 10 stars if they let me.

Diboll Dental rocks!!! I have never been treated so good in any past dental office in my life!!…read more Everyone was kind, and helpful. I didn't get anyone's name because I was in pain but Dr Sandhu is awesome!! Recommend them highly to anyone that needs dental service!! 100 % on friendliness, cleanliness, and actually everything!!!

We've always had great experiences at Diboll Dental. All of the staff are kind and helpful. Annaih…read morealways goes above and beyond to make sure you understand your treatment and to make sure it's as comfortable as possible. Great dentist office!!

Dr. Ross and staff were wonderful! We were unhappy with another dentist in town, and asked a…read morefriend for a recommendation... it couldn't have went better, and I even received a compliment on how well my young sons' are brushing! That had never happened before...

Great experience! Everything exceeded our expectations. Very nice, clean and friendly office…read more Highly recommend.

Ignore the DentaQual review. Very misleading. Inexpensive if that's all you care about. I need some…read morefillings, but the cleaning the dentist did was painful. Can't imagine what fillings would be like, will find another dentist for the fillings.

I cannot say enough good things about this group. From receptionist, to hygienists, to dentist,…read morethey are All kind, helpful, and genuinely concerned about your well being. The search is over...I've found my dentist!

At first I was agitated with this place. My son was complaining of a hurt tooth, but as a new…read morepatient an appointment was months out. The gal wasn't appearing very sympathetic about it and suggested calling the pediatric clinic in Lufkin. I signed up for the waitlist with Dr. Criss and got a text for a first come first serve cancellation 2 weeks earlier than scheduled. Yes!! This place only takes ERS dental coverage (ie state/college employees) and Medicaid, so if you don't have those it's out of pocket. The wait room is colorful and festive. There are iPads for the kids to play on as well. Check in process was quick. The actual dental staff was SO friendly and knew just how to work with my son (who's had some bad dental experiences). He is very hard to get to sit still and keep his hands to himself. (He'll push away the staff if he feels what they're doing hurts). The dental hygienist (by a miracle) got my son to keep his hands on his belly the entire time for her cleaning and exam. She even went out of her way to check our insurance to make sure he was due for a cleaning and it would be covered. (Confusion with my son having two dental plans previously). The hygienist patiently waited while my son picked out the perfect toothbrush for his cleaning bag. She chatted with him in language he understood about better brushing (which isn't easy with a newly turned 5 year old). I also watched the staff have incredible patience with a special needs client in the office that day. The child clearly had an aversion to being touched and compliant, but the staff rocked it with distractions. Dr. Criss was fabulous as well!! She listened to the problems, asked my son in his own words what was wrong and even helped us with other behavior issues (ie - finger sucking). Dr. Criss gave us tools and gadgets at no cost to take home and try. A plus was Dr. Cross grew up with our prior dentist (who's 5 hours away)! The world is a small place and we were blessed to find Dr. Criss here in Nacogdoches. I don't want anyone else to touch my son's teeth. I feel like she's set a new bar for my son to enjoy going to the dentist now.

Dr.Criss and her staff are the best staff i have ever encountered. Not only are they awesome to the…read morekids but the parents as well. I wouldnt choose any other dentist with my children teeth.

The receptionist is very rude!!!! I went with my friend that was a new patient and had her…read moreconfirmation but was not good enough for the receptionist nor did they leave any messages. We were told you have to answer your phone to confirm for this doctor or it's not good enough to see him after driving 2 hours. She was down right rude to us no customer service at all. I do not recommend this place unless you want to be treated like crap!!!!

Dr. Kiesel is a great dentist. He has taken care of my family for years and has an excellent…read morereputation. With a previous dentist, I always used nitrous oxide (laughing gas) because visits were so painful. I soon realized this was not necessary with Dr. Kiesel, because he is very gentle and skilled at his work. He has many long-time patients because he is just that good!