FTP: I placed an order on Friday 4/12/19 at 1pm and heard nothing back from them after sending a pic of my CC so that was a bad start. I finally reached out to them at 4pm. they don't know who took my order but they forgot! So I had to place my order again. I didn't receive my order until 6pm. This was so disappointing but figured it's over now I got my purchase. NOPE! 2 out if 3 full gram STIIZY's where defective! It was like inhaling liquid plastic??? It was horrid! I called GOOD TREE and the person who helped me was very nice and apologetic and said they would replace the 2 defective ones right away. They also said they would throw something extra for my troubles, I did appreciate there help however 1 of the replacement pods was also defective and now I cannot get a hold of them ??? I've called and left messages and texted them as well and it's like they don't exist anymore!! WORST PART ABOUT ALL THIS. I LOST MY MONEY! I REALLY JUST PAID FOR A FULL GRAM STIIZY THAT DID NOT WORK!!! NO ONE IS ABLE TO REPLY TO MY TEXT OR CALL. I WILL NEVER USE THEM AGAIN. read more

Good Tree - Text of me reaching out inquiring about my order. They never replied and i called them several times and left a message on their VM. - Cannabis Dispensaries Near Me

Platinum Green Crack! A must get! Get it while it lasts! The smell, everything of this stain will get you hooked! read more

Horrible service. Took 3 hours to respond to online order. Would not honor their own discount. Driver was rude and defensive. Who let's an order for 140 dollars go for a 10% discount? STUPID PEOPLE AND BAD MANAGEMENT...THAT'S WHO read more

This company overcharged me twenty dollars and will not refund my money as of yet. Vinnie is very condescending. They advertised one hour delivery and took over two hours to be delivered. Also they waited over an hour to inform me that product I ordered was out of stock. I changes the order to a different brand and the 50$ discount offered for the buy one get one 50% off did not reflect the new products. I will not be using them. read more

Ok... where do I start. DONT REFER FRIENDS... or even enemies they'll dislike you more lol. This is torture. Gets worse as we go... 1) My FIRST order was supposed to be about an hour and a half eta. Ok, it got here 4 hours late. That's ok. Got my first time discount. No biggy. 2) My second order was 4 hours late, then they said they WERENT GOING TO MAKE it, I'm bs outa luck. So they deliver the next day around 3 pm. I was bothered, I made the order at around 6pm, had to wait until 3PM THE NEXT DAY.. IT'S BS!!! Because every thing else was closed by then to add insult to injury, and honestly, forget these cons. For that I got an "ehhh" pre roll. And a verbal $10 discount for next time. Ok.... next time. Bull. But I'm getting there. 3) so I placed my order around 5:30 pm. This last night, 4/9/2020... ok, they begin with delaying every 15 minutes... ok as usual. I expected this with my new enlightenment, they ain't super close. Cool. OMG they cancel, AT 10 PM!!!!??? AGAIN!? WHAT. THE. F.. THIS TIME THEY DIDN'T JUST JIP ME OVER, BUT ALSO MY REFERENCE. SHE OFFERED ME ANOTHER $5 dollars off. Ok, so he's was the fist and only friend to order.. I have to do damage control and let everyone else know for them now. That said I HAD TO TAKE A "DONATION" from my friend for 1/8th OF THERE STUFF. Ok, so I'm out a thin mints which they have no more of. This order needs more explaining, it gets TOXIC. SO FOR THIS ORDER THE D IN THE DETAILS... Let me get in there... I initially ordered (4) 1/8th Blueberry Cookies, (2) 1/8th of Sour Pinot, and (2 ) 1/8th of Gorilla glue. With all my discounts FOR BS THEY PUT ME THROUGH. That came to about 75$ still not that I'm annoyed .... then they delay, which explained above... HERE is where they tell me THEY DONT HAVE HALF OF MY OZ!!!!!! No gorilla glue, no sour Pinot. Ok W. T. F. are you advertising it for then? After that my total changes 3 times, my normal $75, then jumps to $105, then to, (let me check my screenshots) $141.86, THEN $95.89?!??! HOW TF!?!? They owe me like $30 on discounts lmao. ..... ALSO I WAS OFFERED ANOTHER 5$ last night... they apparently forgot about that one.. so soon hahaha. There's more to the story but it's all bad... they changed everything in my cart, etc.. Nahhhh.... SHOVE IT. Also the prices ARE ALL OVER THE PLACE. Check there website and Leafly and Weedmaps..... I guess look for the cheapest prices lol. Honestly it ain't worth it EVEN IF EVERYTHING WAS $10 EACH. WITH THE FREE B!! NOT ONLY BECAUSE OF THE BULL!!!! IT. DOESN'T. GET. TO. YOU!! I tried being nice, tried to give constructive criticism, tried being empathetic, I EVEN FELT BAD FOR THEM. Also, THERE IS NO MANAGER. It's a bunch a kids driving around making there own "policies" after ours when there's no one to help. It's a circus. Do yourselves a favor. DON'T DO IT. I'll making a video on my channel as well. Also, must make other reviews. They have fatal logistical issues that will be there downfall, at least to the west over here. They have issues with managing, issues with honoring discounts, issues with there customer service (have fun waiting on hold and getting ghosted for hours). Issues with not showing up last second.. NO, AFTER your order is supposed to get there. I was never able to speak with a manager. I don't want free crud!! that won't even get to me. I want you to fix your business. NO!!!! I want YOUUU!!!!! To want to fix it. Or shit down. You guys can still reach out to me IF we can actually find a solution. You have my info. I can get a local top shelf OZ of Blackwater OG for $110 and %27 THC. You get what you pay for... down to the service. read more

Great company and awesome weed at great prices I definitely recommend GoodTree to everybody

It's a hit or miss with this place. Some strains are dry as hell. It takes hours to get a delivery. I have to go to LA for the good good. Hell I live in the IE. read more

Delivery takes up to 5 hours!! I placed an order with them at 7pm & they said it would be delivered shortly. I called back two hours later at 9pm when I still didn't have my order (nor did they send me an update) & they put me on hold twice, then proceeded to tell me my order was last & wouldn't arrive until 11:50pm...they aren't even open that late!!! If I knew it was going to take that long I would've gone to a different dispensary! Zero stars read more

I ordered at 8am here it is 3:44pm and Im still waiting. quality of meds are OK but definitely NOT worth the wait. They said this area normally gets service between 2-4 ...Well they should state that on their website. on top of that, when I was ordering the site says I have 183 loyalty points but it would not let me use. I'm going to give this place a break for awhile. They need to get it together. read more

Good Tree - 3.5g and 7.0g - Cannabis Dispensaries Near Me

Great Delivery, on time with great quality. Im a corporate executive, and I use other means of money other than cash or debit... I love cannabis establishments that operate like a Legal corporation. I feel comfortable, and secure, with the confidence that everything in done by the book, as far as customer safety, health and quality. This is my go to delivery, that I can trust. The quality will be good, I get what I ordered, and it's delivered in an appropriate amount of time. I see a lot of negative reviews, but my experience was solid. read more

I have been waiting over 3 hours for delivery. My address was input incorrectly and Instead of prioritizing my order I'm still waiting. I placed my order at 7pm received notification saying they were 30 mins away check the gps route they provided and saw the driver going in the complete opposite direction from me. I called 3 times and was hung upon twice. While the lady picking up the phone has been great, This shit is ridiculous. 3 hours approaching 4 hours for a delivery that was 30 mins away read more

Since I discovered them, the great people at Good Tree have been my go to. Great prices. Awesome products. Amazing deals. All the drives are great but my fav is TOSH! Professional, on point with ETA and I live for the texts letting me know exactly what car to look for. Treat your delivery drivers well folks! read more

Shout to Stephanie R! I love people like her, quick, knowledgeable , and to the point. Plus she helped me save a little $$$ can't go wrong with her. Only reason I didn't give 5 stars is the available selections are a bit limited sometimes. read more

Everything was so futuristic ordering online on weedmaps then voice confirmation, driver map app I really had a good first time experience thank you for all your service. read more

Customer service is unbeatable. They are fast, professional and very helpful. The Good tree brand is excellent. That is all I buy now. The buds are nice and dense, fat buds, looks and smells amazing. I have never had a bad experience with a delivery driver as well. All levels of this company are too notch. read more

Another fire delivery from GoodTree!!! I really appreciate the communication and Mike's knowledge and customer service. GoodTree is 100% my go to. read more

Great delivery service. Fast turnaround and nice and friendly drivers, like Aldo! Makes it an easy and pleasant experience. Hope to see senior discount soon. Thanks! read more

Mike D was fast and courteous. Great guy with a great attitude. I love orsering from here! Great deals.

I used to go to dispensaries and then after getting a supermarket reciept with a discount at Good Tree I thought I would give it a try. It was a pleasure! They had great prices and a good variety of flower and edibles. I feel like Good Tree is my new best friend! read more

Deceiving and bad business practices. Always an issue with this business. Wanted to give benefit of the doubt but very unorganized and they are ok with it. Also, the weed is old and dry. Nothing how it looks on the website. And you can forget about a supervisor getting back to you. Lazy read more

The ranks. Always grateful for good product also I like the thc level breakdown in some of their strains. I know exactly what I'm getting every time. The customer Service is pretty ok definitely been one of my go to deliveries since I moved to Long Beach. read more

I got ripped off big time. Don't buy anything from them unless you like being ripped off they are just a bunch of scammers

Great service, super professional Mr Raul Espinola very informative. Knows his stuff. Totally recommend good tree have them send you Raul.

Excellent Service and Quality products. I got the Fat OG and it was. Fast delivery too

1/8th of Pineapple Popsicle was FIREEEE! Definitely recommend their products and the service is always AMAZING! read more

Good Tree - Cannabis Dispensaries Near Me

I ordered first time a few weeks ago and was very happy with products and service. However, I put in an order tonight around 6 pm via phone, all my info was verified/confirmed.I was given an ETA of around 40 minutes. Add and extra 40 minutes, fair enough. Whenever I check the "driver's progress" link - showing just a linear line (think Metro line graphics) rather than an actual map (gasp!) - delivery time actually INcreases every time! It's nearly funny. At first I was to expect delivery by 6:45 (generous already) then adding a mere 30 minutes and then 10 or 20 minutes giveortake each time I checked. In other words, delivery got away from me as time progressed. Hmmmmmmm. On the phone I was just told to be happy to get my delivery by midnight. I cancelled at that point, cause I'll likely be asleep by then :] Good night and good luck read more

Worst service ever look at the weed they gave me dark brown weed, I was told what process I had to goto to receive a refund they told me numerous times the manager would get ahold of me never did after 3 almost 4 days of waiting she finally gives me a call and tells me she will not refund me and to find a different service, she insisted I didn't give her enough time to reach out. 1. None of the store managers or secretaries mentioned she was on leave, 2 I've sent emails calls and text to all there numbers, never received anything, 3 I even offered to give the weed back and pay the difference " more money in there pocket" to just fix it and give me better weed that's when she told me to fuck off use a different service and stop exaggerating read more

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Always get great weed and great customer service from them. Cesar was a great delivery guy kept me up to date and was very friendly. Highly recommend read more

Ceasar is awesome! Great communication, on time when he said he'd arrive, quality products and great prices! Thank you Ceasar and Good Tree! read more

DECIVING!!! They don't honor promotions POSTED BY THEM! Ordered 2x in past, LOW GRADE WEED! Decided to give them a try 1 last time because of a promo they had posted on a brand that is not theirs. Customer service rep just wanted to argue. After I asked them if they are going to honor the promotion AS ADVERTISED, they responded (copy & pasted), "I do apologize, and I have contacted the website coordinator and informed him of the error and the context, but I will not be able to sale the product at that price. It is already a free 8ths and to give a 30% discount on top of that would not be a wise business move and I cannot honor that discount on top of a discount" HORRIBLE BUSINESS & LOW GRADE FLOWER!!!! You will be disappointed, STAY AWAY! read more

So first off it was my first time trying to order from them and my order cost 457$ so they tell me it has to be cash because debit I can only go up to 200$ for my first time, so I go pull out 500$ cash then they say oh we apologize upper management says we can only accept cash up to 200 for the first time patient. Ok so I said I'm over this place, then around 9 pm I get a text saying my delivery is on its way. So I go back to sleep because I already went to my normal delivery service they came and went in under and hour with everything I ordered. So I wake up this morning with a couple missed calls saying my delivery has arrived and they are outside and that was at 9:30pm. That was 3 hours after they said they can't do anything over 200$ so why were they even at my house? Worst experience I've ever had with a delivery service! read more

When i was 16 I made an account and took a selfie for the Id pic and it was accepted. Now after I had gone to rehab for other reasons i recommended this place being shut down or fined for all the minors that use this for delivery. They need to get stricter on id's read more

Love how they take care of their customers. They make time for you because they know how to take care of customers. The selection is on point and I definitely recommend hitting this place up. Good deals and killer greens. Hit em up! read more

I have been trying to contact both by phone email and text and no response. They delivered the wrong item and now they don't want to talk to me. Shameful. NEVER BUY FROM THEM Thievery that's what it it. I have been patient now everyone will know about them. I hope they call now that I have exposed them. This a great example of Customer Disservice. Wrong item delivered. read more

Cancelled my order after I sent selfie and photo of my id didn't call after to fix problem please order from different place

Good Tree is a great delivery service. I just ordered and they have a Buy 3 and get 1 8th free deal and you can mix and match. The delivery time was a little extended, but I am very happy with the flower that I received. I was a little skeptical, because it is a delivery service, but it truly turned out right. The driver was friendly and when I called to place my order, the person who answered the phone was friendly and help. They were out of stock what I wanted to initially order, but the person recommended other items, that I purchased. Try them out, it is definitely worth the wait. read more

This is the 2nd time I've ordered from here for delivery and the 2nd time I've waited over 2 hours for delivery. They have amazing deals, but are super slow and lack communication. Customer service is usually difficult to get ahold of. This time I waited 2.5 hours before finally talking to someone, after finally calling in even though it says text, to find out that my order was never even put through or packaged. After a while I almost forgot I even ordered anything, but now I get to wait even more time for someone to deliver. Don't order from here unless you're willing to wait forever for the same deals you can get at the shop down the street. read more

If I could give zero stars, I would. This place is definitely a scam. I tried ordering on one occasion and the phone representative told me my delivery would take 2 hours and they never showed or called to cancel. Secondly, I was paying with card and they needed a picture of my card just to confirm the name matched my ID. The representative told me I could cover up my numbers, they just needed to make sure the names matched. Well today another representative asked for all my numbers including my CVC. I don't know if it's the company or just the employees trying to get customers info for theft. Don't trust this company. read more

First time trying this service, very long wait time and the driver was very dishonest in telling me I owed more than I did. Hella shady.

Yooo, I bought from here for the first time with the buy three eighths and get one free; the price was cheap so I wasn't expecting much but this hits EVERY TIME. Even my friends that smoke way more than I do loved the Blue Dream I got from them. Highly recommend and definitely my new go to! read more