Great delivery service in the San Gabriel Valley. They are speedy and have the best prices around for some great flower. They are still building the business which comes with its kinks, but their customer service team and drivers are responsive and always willing to help. Their ounce deals are the best around and with their rewards point system, I end up paying less than $100 sometimes! Spoke with the customer service rep Mealani and she was super knowledgeable and kind. Definitely my go to delivery service from now on. read more

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Is the worst company ever they take eight hours to deliver your weed and when you get your weed it's absolutely horrible. I made the mistake of calling to ask the girl after I think it was about six hours when my order was getting there and she told me I don't need to get an attitude with her and I told her now I just need to never order from you again and I'm pretty sure you're gonna go out of business if that's the way you're treating your customers so I guess all dreams come true Losers read more

Ordered at 2:00 pm , communicated with someone over the phone about possible delays to order. (Not me) "GOOD TREE" , saying power outages would delays things. Understood the situation and communicated i would be unable to complete the order if it could not be delivered by 4:30. I waited until 5 , the order was ready to be delivered by 3:00pm. But!? Guess what time it arrives at my house 9:15, an order placed at 2:00 pm, was ready for pickup by 3, & was attempted to be delivered at 9:15 !!!??? That's awful for business and your employees. And very unreasonable bc I feel bad for your drivers, and employees. I communicated with Good Tree over phone call and as text message. But I suppose the texts don't go through because they automate their system. Also, you cannot cancel an order through their website. TLDR, order placed 2pm ready by 3, "powered outage" Delivered 9:15 after attempting to cancel hours before, very upset. Feel bad for their drivers and staff. read more

This place is a mess!! Ordered over the phone 3pm - 2 Orders of baby jeeters ~ got a text at 6:30 gonna be a little later since they needed to pick up order. 7pm showed up and they didn't have the product. So stupid this delivery service. Never use these guys. I'm hold now with endless Bob Marley playing. Finally got an agent and she stated they didn't have the product and they would give me a discount the next time we called in, she also offered to replace with a different product but I truly only needed and wanted one brand. Jeeters Save yourself the headache and NEVER USE THIS SERVICE read more

Good Tree - Worst place do not order from here - Cannabis Dispensaries Near Me

I'm sorry I know times are tough for everyone but exactly the point If I order stiiizy I expect to get some real pods not some fake shit money wasted cause I'm not putting some untested, dirty fake weed into my lungs I bought another pod to confirm my beliefs and I went to stiiizy headquarters in DTLA to get it, I'm in disbelief, good tree sells fake stuff and does false advertising, customer service sucks, I'd rather pay extra for good authentic weed then waste my money on fake stiiizy's i payed 50$ on anyway which is still very expensive. I'm surprised no one has sued over it. read more

Good Tree - Real one to the left fake one to the right. The construction is different too so I'm assuming they use fake pods all together. - Cannabis Dispensaries Near Me

I am not sure what happen to this place, I stocked up on wax when it was on sale and just got into the last of it , it was sealed and when opened was completely empty. Place use to be solid. Appears to now be closed so out of luck on a complaint. read more

Good Tree - Empty sealed wax contaner - Cannabis Dispensaries Near Me

Unfortunately my experience was so terrible I will be deleting weedmaps and will no longer support any Delivery Service. A lot of good reviews on that site have always been lies in exchange for bribed goods like "free joints if you leave a 5 star review.." I place my order at 6 however they have to verify my ID first, it took about 40 minutes before I received a text stating they couldn't verify it, to resend it, which I did. Another hour passes with no response I go back to the site and see I was finally approved. They have a promo right now (buy 3 get 1) 8th free on most if not all strains. I loved their site it draws you in, user friendly and they have descriptions, pictures etc they had Royal OG $25 8ths and the picture looked decent enough. I specifically chose this because it was affordable and I suffer from insomnia and this strain specialized in helping with sleep. I wait until 11pm at night when I finally receive a text saying they no longer are accepting cards, I would have to have cash only. I'm okay with that but not with the fact I waited 5 hours! My driver Malek arrives, and tells me my total is $100.79....originally my order should have been $82. I had called in earlier to speak with a representative because it was my First time and the FTP deal is $15 off, I wanted to make sure that it wouldn't interfere with their promo, I don't know who I spoke with but the short conversation was definitely unpleasant. Now back to Malek he goes"oh yeah we ran out so we substituted your weed for blue dream" ok huge problem I suffer from insomnia and you're trying to charge me an extra $20 for a Sativa! It is imperative that marijuana companies realize some of us are actually using these strains for medicinal purposes and you can't just provide us with whatever because you think we just want the high!! He tells me he's gonna hook me up and gives me 2 jars of SFV, 1 Pineapple up cake and the last Royal OG they had, he warns me that most delivery dispensaries try to avoid their Home Grown Products because they aren't good quality and to stick with the Designer Label weed instead. So in the end I still had to cough up $100 because he supposedly gave me better weed than what I ordered. I get upstairs and open all the individual jars and low and behold it's DIRT, they all smell like DIRT, it's brown, stale old and dry! Of course what he showed me was different than what he gave me and I'm just left here devastated. I'm out of money and I have no good tree which is ironic. So all in all I waited 5 hours, had rude customer service, never got my FTP deal, wasted $100 and got bad weed. I didn't get any sleep at all last night and this morning my brain can't even fathom how ripped off I am, I had to leave this review just for peace of mind so hopefully others can avoid this. PS. I never even smoked the weed....basura read more

Good Tree - Cannabis Dispensaries Near Me

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Called and placed an order at 9pm, hours state open until 10pm. Waited 45min to be told that the order could not be fulfilled and they could schedule for the following day. Stick to the hours you advertise, and your potential customers will be happy. It's just good business. Won't be returning, unfortunately. read more

There weed is horrible, the wait times are insane. You order at 3pm won't get your order till 10pm by then you're better off finding an actual shop. The customer service is NONE EXISTENT. I haven't ordered here since then. read more

Please do not come here. These people just sold me the fakest most disgusting marijuana I've ever seen. I actually use marijuana for medical purposes and I'm sure this marijuana has mold or some type of fungus that can affect my leukemia. What a shame on this business for stealing my money and helping me get more sick read more

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they took my order, had me pay, told me my order was set and then went dark. They are making me keep writing for some bullshit reason so fuck Yelp here you go. read more

It's the customer service ( or lack of) for me I ordered and waited a total of 5 hours. When the driver came his credit card machine didn't work so he was asking me to cash app him over the amount so he could be my atm- no thanks sir sounds shady AF. Then the "customer service" girl who has to be the owners gf or something because in no way was she professional, capable or intelligent. She sends me a link to pay online which didn't work and she telling me oh I have to pay in cash now and because of their mistake- they won't have half my order ‍ At this point I'm pissed and she says well What's your problem??! In no recent memory have I wanted to snatch a heaux through the phone like I did with this idiot. I hope they enjoy her antics because they've lost a frequent customer. There are too many dispensaries, delivery services and neighborhood weed men to treat your customers any type of way. read more

Hi guys, if you are an old customer you might have notice the website is brand new and your old account has been deleted. So now you starting the process of opening a new account uploading your DL front and back and etc. If you like to pay online you may also notice there no longer working with PAYTENDER but with a new 3rd party who also in tiny letters is telling you they can do with your information what they will and GOOD TREE is not responsible if they share/sale your personal information to others. IMPORTANT: BEWARE when driver arrives to you, he will asking for your ID/DL to identify you, and that's okay, until he snaps it off your hand and put it on his lap and take a picture of it with his personal phone. According to this DRIVER (LARRY H) THEY WILL BE TAKING PICTURES OF YOUR DRIVER LICENSE "EVERY TIME A DRIVER DROPS OFF YOUR ORDER" with his personal phone. YES!! Don't call the office they will tell you his right. Driver will snap a shot of your DL with your with you Face, Address and Date of birth on it, etc. you know the stuff "Identity burglars" looooove so they can duplicate false ID's, get a loan online, you know the drill. How does this make you feel? Well I called the office, and this girl that answered confirmed they will be taking pictures of your DL every time. I said really? So Every time I order there will be a new driver that I've never seen before (because you never get the same dude) and he will be taking shots of my DL with my personal information? SERIOUSLY? I trust you guys (now I'm not to sure) but not the DRIVERS, I mean he could be there today and quit the next day. How do you control that? How many pictures of DRIVER LICENSES is he taking per day? Are you really paying them that good they wont do anything with them? Do you asked them to delete them later? That's funny, but its not. I'm not sure I want to continue doing this. The girl hang up on me. NOW IM IN SHOCK. I tried calling back, they made me wait 20 mins picked up and hang up on me again, now twice. This company is acting shady. To me seems like they are aiming for a lawsuit or a thorough investigation by a county office if they don't change their unprofessional and shady ways. read more

Good Tree - Cannabis Dispensaries Near Me

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Worst customer service ever. Do NOT order from these thieves. I had 8 previous orders with them and then on the 9th order, they short me a 14 gram bag. Mistakes happen, no biggie if they brought it to me. I have been trying to get ahold of someone either live or a chat bot for 3 days. They don't answer the phone, or texts, or emails! They took my money and didn't give me what I paid for and are unable to be contacted. Do not order from them! I edited this because I finally got to talk with a person and they made things right. I changed from 1 star to 3 stars and it would have been to 4 stars but it was too much work to get ahold of them. They gave me credit and I will continue to order from them. Overall good prices for low-end flower and their vape pods, but not good delivery times or ability to get ahold of them. read more

Terrible delivery times. They never give e you an approximate time when you order and then when they do say it's on its way, it's hours later. I order at 8 pm. They just sent me a text ar 9:53 pm that they're coming at 11 pm. I canceled my order last time, I'll probably do it again now. Terrible service...I will never order from them again. read more

Dont go here. If you read this, do not go here. The phone ordered sucks, delivery suck, tracking sucks, you'll spend +20$ than you expected. Called to order 1/2 oz of bud at 10am on 4/1/21. Lady on the phone was completely baked. I'm still waiting on my order to be delivered and it's been 3 hours. I called every hour for an update but all they said was it'll be there with in the hour. Been ordering here for the past year and this keeps happening, so this will be my last time. Oh and I've been on hold on the phone with them for 22 mins. Screw this place. Bye. read more

Good Tree - Still waiting for someone to answer. - Cannabis Dispensaries Near Me

I had an issue with my online account and Stephanie took care of my issues very quickly. Always great to find a spot with great customer service. Thanks again! read more

Fast delivery service with quality bud at a great price. Very friendly staff!!!!!!!!! read more

Good Tree - Space cake - Cannabis Dispensaries Near Me

They Tookj My Money! I placed an order Dec 22 It took 2 days for the order to be delivered! 2 items were missing from my order. I took 3 more days to get a response about the missing items. I took a $20 credit for the missing items! That Was A HUGE Mistake! It is now going on 2 weeks and I've tried unsuccessfully to use the credit on 2 separate orders with no luck! I've filed multiple Tickets and made over a dozen calls to customer service with NO response. It's clear that GoodTrees Roots have Rotted! read more

Great products great people always in on time great price will be calling again to order.I highly recommend Good Tree read more

Good Tree - Wyld Cannabis infused strawberry gummies - Cannabis Dispensaries Near Me

Emilie was so helpful and kind! Got all my questions answered and made sure I had a great experience (:

The whole experience was underwhelming at best, mostly due to the fact of an unjust overcharge and failure to correctly remedy the situation. i placed a delivery order and was charged 73 dollars on arrival but the text notified me the charge would be 69.98, 69.98 was the correct price. Good Tree did not stand by their price but was charged 73 dollars instead, 3 dollars and 2 cents over the correct price. The driver tried to remedy the situation by giving me 3 dollars cash back, but still leaving the 2 cents unaccounted for, I just gave the driver the 3 dollars back and ended up paying the 73 dollars in full. I shouldn't have been placed in this situation to begin with and felt uncomfortable paying in the middle of the street (a pay online feature needs to be established to diminish contact as to not spread the virus as well). Will not be coming back. read more

Garbage AF company with the WORSE CUSTOMER CARE i have EVER seen. Customer care team lies to customers regarding ETA's and lodging complaints. Some staff are blatantly rude, audacious liars, and demean customers and insult their intellectual capacities. Long wait times is one thing but to be treated worse than someone at a county clinic food line is another. Save yourselves some money and time, not to mention the headaches and stay the f*ck away from horrible tree read more

One of the best experiences I've had ordering through a delivery service. Great customer service, fast, reliable and always stocked. Ive been looking for this Jeeters Gelato 33 diamond infused preroll everywhere and have finally found some with Good Tree. Definitely my new favorite go to delivery. read more

Good Tree - Cannabis Dispensaries Near Me

Providing some of the best quality flower with out breaking the wallet. If you want deals and a good high go with good tree. Formula 1 on of the best strains they got ! read more

Good Tree - Formula 1 with budderfly wax rolled in shake. - Cannabis Dispensaries Near Me

I used to order from here at least once a week. I don't know if they have new management or staff but the customer service is non existent. Literally. If you call, it sends you back to the website, when you're on the site, it's a chat with a bot and rarely a live person. I placed an order and the driver said my card didn't go through and ran my card twice. I was charged twice. When I finally got a hold of someone via chat they filed a claim and said it would take "5-10 business days" for someone to even process it. And once it was processed a credit or check would be offered!? The service rep had the audacity to say I "wasn't overcharged", it was just "an error". An error that led to me being overcharged lol. Terrible service, mediocre products, and possible scammers. Never ordering from here again. read more

I been a good customer to goodtree for a few years. All was good. Than they start charging taxes. Dang! Ok they explained it. Next price go up. Dang getting expensive. But ill stick with them. So not to long ago they had issues with there computers. Like today. So I need my medical cannabis. I have cancer and other health issues. So I needed my meds. There system down si have to order from someone else. I went online leafly app. I saw that good trees advertise there. So I placed my order. Dang i was gonna save more money this why. Today I tryed it they told me no. So is that false advertising. Did the manager do the right thing. And some words this can't be honor. So basically take a hike. To bad I didn't talk to her but one of her helpers. So good bye just re order on leafly and got a bomb deal thank you manager for making sure I look some where we're they do care. Found my new place. read more

Good Tree - You tell me what you think been buy loyalty for a few years and they lost me thank you manager you made the right call. - Cannabis Dispensaries Near Me

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love me some platinum cookies!!! one of the newest strains from good tree- by far my fave!!! must try strain!! read more

Good Tree - Platinum Cookies - Cannabis Dispensaries Near Me

Placed my order on 8:14pm Called and can't talk to any real person and says my order isn't received. Went to their website and chatted with Melanie who told me my order will be delivered between 9:30-10:30. And at 10:30pm they call me SAYING they can't deliver. R I D I C U L O U S. read more

customer Service is terrible. you will order and it will literally take hours to recieve it. Theres no one to talk to or update you. worst service EVER read more

Horrible service. I ordered at 1:16pm and it is now 5:10 and not even an update smh. The order status shows ready and has been like that since 1:34pm. They don't answer phones, and the chat feature is even worse. They don't respond at all! They used to be good, but since the holidays, they've been VERY unreliable. Delays are unexpected and understandable. Problem is, they NEVER communicate that. read more

Worst weed delivery service in LA and OC NOCAP placed my order at 7pm it's about to be 10 still nothing read more

Good Tree - Ordered number - Cannabis Dispensaries Near Me

Forst time in long beach, Ordered couple pre rolls and this is how it came? Wtf!? They deliver but not to what is advertised.... never again read more

Good Tree - Got ripped off - Cannabis Dispensaries Near Me

Decided to give them another try. $30 dollar minimum...spent $35 and system says I did not meet $30 min. Wtf? Only contact is through chat but nobody responds. Also they don't have a phone number to call for goofy sh!t like this. The bud is cool but good tree needs to get their service together. Lost a customer! Oh and the last time I ordered , had to deal with a girl that works there who's a total idiot and took 4hrs to call me back. read more

Great delivery service with great prices! All the drivers are dope and they have great deals! 10/10 would recommend :)

I placed an order around 9 am this morning, assuming it was going to be delivered in about 2 hours. I had been trying to contact customer service as I hadn't received any updates: the phone number listed just directs you to the online chat feature and the online chat feature didn't connect me to a person throughout those 2 hours so I was waiting in limbo. Around 11, when I was expecting my delivery, I was finally able to get into contact with a customer service rep, a lead named Marlon, who informed me that they don't start delivering until noon, and no one is there to answer customer service questions until 11 am. When I sent him screenshots that their business hours say 8 am both on their website and Google, he told me I was wrong and blamed it on management, even though the facts are right there and he said he was a manager. Belittling your employees and deflecting blame isn't good customer service. If you do choose to order with them, do it after noon and make sure you don't do the pre-pay option. I wouldn't want to give them my money before I got the product because you don't know when they're going to show up (they don't give you an eta at the time of ordering) and it's very hard to get in contact with someone to ask them. read more

Good Tree - Business hours - Cannabis Dispensaries Near Me

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I order way back in September a delivery that ended up being canceled because the items were no longer available. I made sure to ask for a refund because I paid via their online checkout system called PayTender. Week after week up until now (October) I had been reaching out to receive my funds back no one was emailing me back, no one was calling me back. It got to the point to where I would call and I would get hung up on. I then called from another number and guess what they picked up. This place is unprofessional. Varies with delivery times while also never updating their menus to reflect what is actually in stock. I at first was cool with it all but after experiencing this, their lack of customer service, lack of urgency or care, lack of efficiency, while also barring my phone calls I will never again use this delivery service. BEWARE read more

Adan was super fast with the delivery. He was communicative and really friendly. Overall a great experience with Good Tree they do not disappoint. read more

I've ordered 3 times and every time the quality of service went down all the way. They advertise up to an hour delivery, any longer than that should at least give an update on the delay. I ordered half a zip of an "Exotic" strain and they gave me a bag of shake. read more

Super safe delivery! Following COVID protocols and keeping everyone safe, there's no physical contact. Driver contacted me ahead of time and only took 45 min for the delivery and I was last on her route, very communicative. And the product itself was just as amazing, will be reordering! read more

Good Tree - Indica flower - Cannabis Dispensaries Near Me

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