Be careful getting car here. My first experience was great. After that i Was in an accident. My…read moreinsurance covered the cost of the car because I had gap. A few months go by. I go back to get a car. In there records it's displayed as I didn't pay off my car after my accident. When i had my insurance claim and proof that it Was paid off. Anyways they end up getting me into a car. The car was solid for a few weeks. Quickly the alignment went out. The wheels were very bad. After further investigation I noticed the vin number on my vehicle they sold me was to a different car. So either they are doing vin swapping on their vehicles which sound illegal. But hey what do I know. They delete all the bad comments. Anyways I'd go to Discovery on N Lamar and 183 or any other place but here. Don't do it to yourself babes. Love your self better. This place preys on the vulnerability. Edit: chacon hides their bad reviews so that it won't effect their business. I have recommended friends here and they have all had terrible experiences I feel so ashamed for recommending this car place to anyone. Be careful and please go somewhere else. Anywhere else. Discovery autos is actually way more better than chaconI'm

I absolutely love that service that Crissy Garza and Joe over in service gave me . I made one phone…read morecall and everything was taken care of in a matter of a couple hours . Very knowledgeable and kind people . If you haven't visited them yet please do so . Great team, couldn't be more happier customer

The worst mobile app in Banking history. A check deposited on the mobile app Friday afternoon won't…read moreeven show partial deposits until Tuesday MAYBE. Prepare for less than a handful of locations to serve the entire San Antonio area, an unreliable App, and locations half a city apart. Best bank elsewhere.

This location in The Quarry replaces the location that was on Austin Hwy near WalMart…read more It was a smart move because this location is more accessible and closer to the center of town. I love the open and fresh interior design and same helpful and welcoming attitude of the employees. There was a steady stream of customers and they all seemed as happy I was to be Navy customers. Great job Navy FCU!

Don't waste your time here. It's very rag tag and they don't call back. Went in to buy a car, there…read morewas no one present who could process the paper work. Not sure why they bother being open.

This is regarding our work with Keith Lawson at Veracity Auto. Just wanted to say thanks for…read morehelping us with that first deal on the Nissan Xterra. Our credit was near poor because of some bad decisions earlier in life. We paid the Xterra off and a few years later this led to a 700+ credit score and to getting my dream truck financed by Toyota Financial Services and will also lead us to our first house purchase. The Xterra was very clean and extremely reliable, and it was such a pleasure working with Keith. Honestly think if it wasn't for him we probably would have looked at other places before making a decision. Glad we bought from him. Thanks Keith and also gratitude to Veracity Auto for having such a great sales person and for helping to make this deal. Cheers!

***AVOID THIS BUSINESS*** ***AVOID THIS BUSINESS***…read more This business will treat you well until you pay them. I purchased a 2012 3 series BMW in June 2018. YES THEY KNOW WHO I AM! The windshield had a crack and they told me that they would fix it time and time so i asked for it in writing and they would not give it to me in writing. Granted a few days after the purchase i called them everyday multiple times and they would continue to give me the run around they ended up fixing it. Next up i traded my car to them and they were supposed to pay off my loan at my credit union. Its now August and the bill is 30 days late and they still have not made the payment to my credit union. I talked to "Coach Kieth" for the car buying process and do not feel like he was truly on my side the whole way through because it was obvious that had i not been calling everyday then my problems with the process would be ignored, and he became very hard to reach after my purchase. Instead of calling him i called the dealer main line and asked for Daniel the GM multiple times and can never reach him or the owner because they are always in meetings. After not being able to express the issues with my car buying process the only ones to tell are the uninformed sales rep who answer the phone. I am pretty sure if you read enough negative reviews some mention Mr Hot Rod Steve! Who claims he is a 20+ year veteran. Well i spoke to the guy today and he says he does not appreciate me saying on their Facebook page that he did not resolve my issues. He then became aggressive on the phone and hung up on me. Every call attempt made after resulted in my calls being ignored. (Message to Steve) That type of behavior Steven displays poor quality within the organization. And with 20 years of military service, from one veteran to another, you sir have lost the discipline that the military has provided you. You did not treat me as a customer much less a human. You should remove yourself from the industry. Veracity Auto Center lacks professional quality and proper training. giving water and crackers in the lobby only goes so far. *** DO NOT SHOP HERE!!!! *** *** DO NOT SHOP HERE ***

Don't ever buy a car from here, 1- when i went to buy the…read morecar there where mug in the trunk 2-there was no original key and they didn't mention until the purchase 3- I bought the car at daylight I didn't realize rear right taillight was not working correctly ( they didn't tell me that problems 4- second day my car's sound system stoped working 5- they give you empty tank and try to screw you over every penny

This place is a scam. You tell them what car you want and they come back with a completely…read moredifferent one. They become unresponsive when you say no. Give us this, give us that (this and that being documents so that they can run your credit a million times) yet they never can deliver. I'm taking my business elsewhere and filing a complaint with the Better Business Bureau. Rafa and Andrea - you are on notice!

I have gone through the same exact thing I cannot wait until I am finished paying it off. It has…read morebeen broke down more than it has ran and when I report it it's OK for them to do shabby business in Florida. That's allowed put you in an unsafe car that leaves you stranded in every worst place possible and sits in the shop for months on end, because it overheated so much it burnt two of the heads, and they had to be reworked.

Went to Byrider to get a vehicle, I decided not to purchase a ride because there seemed to be…read moresomething shady about the whole deal! I was told that I only needed to put 800$ dwn but when I chose the car I wanted I was told 1000$ was needed. Yes I refuse because I was told one thing but when I got there it was a different story. All of the cars are over 100K, over priced and some of them are just disgusting on the inside ! These people try to hustle you and then they get mad when you decide not to buy a car from them which is very unprofessional, I know this is a second chance business , But come on we deserve reliable cars as well, everyone needs a reliable car and this business doesn't care about that, they just want to make a sell!! All I can say is Buyers Beware !!!!!!

A Tale of Two Experiences 3.5/5 The Personal Side: I got…read morecaught in an awkward position due to some internal drama between dealership staff. Things felt even weirder when we walked into the finance office and one of the employees had his coworkers staring at my wife and me. I just smiled, waved, and kept moving. The Business Side: Outside of that, it was a standard dealership transaction. We haggled back and forth, but ultimately landed a great deal. Erik was pleasant and professional throughout the process. Jonathan, the finance manager, was awesome and he beat out USAA's interest rate, respected my time, and got us out the door quickly. The Bottom Line: At the end of the day, I separate personal awkwardness from business. I go where the best deal is, so if the price is right in the future, I would buy here again.

When it came to the actual purchase of my vehicle, I would easily give them a solid five stars. The…read morebuying experience itself was positive, and I have no complaints about the purchase. Unfortunately, my experience with the service department has been a very different story. My first maintenance service was great--I was in and out within a reasonable amount of time, and everything seemed to go smoothly. Unfortunately, the second service was the complete opposite. What should have been a routine one-to-two-hour maintenance visit turned into a five-and-a-half-hour ordeal. What makes this particularly frustrating is that the extended service was apparently necessary because, during my first maintenance service, the drain plug and gasket were not replaced as required by the manufacturer. Between the two maintenance intervals, the plug and gasket deteriorated and melted onto the oil pan, eventually creating an opening that resulted in oil seepage. While I understand that additional time was needed to correct the problem, the fact that the issue originated from the previous service is extremely concerning. To me, this reflects a level of neglect and incompetence that should never occur during routine maintenance. The lack of communication only made matters worse. During the five-and-a-half-hour wait, I received virtually no updates from the service advisor. I eventually had to take it upon myself to follow up and find out what was happening, while the advisor was able to go to lunch during that time. As a customer who had already been waiting for several hours, I found that incredibly frustrating and disappointing. I finally received my vehicle and can only hope the problem was properly resolved and that there are no further issues. Unfortunately, shortly after leaving, I noticed that two lug nut covers were missing. At that point, my eye was definitely twitching. After everything that had already happened, discovering that something as simple as lug nut covers had been overlooked further eroded what little trust I had left in the service department. Ultimately, I would still give the vehicle purchase experience five stars. However, the service department is an entirely different story. The combination of what appears to be neglect and incompetence, poor communication, excessive wait times, and a lack of attention to detail has significantly damaged my confidence in their ability to properly care for my vehicle. I sincerely hope this was an isolated experience, but after this visit, I am left questioning whether I can trust them with my vehicle in the future.

We took our child here to buy their first car under their own name. After looking at many places we…read morecame here because the selection of cars was decent there is a small warranty and the bi-weekly payments seemed manageable for a young person starting out with the responsibility of their first car. The sales experience was long as to be expected when buying a car but the sales person was personable. They will work with a $500+ down payment but be aware you will be paying interest free payments for the first month or two to a deferred down payment amount before actually paying on your note, so buyer beware you should probably come in with at least $1500 down if not more. Read the paperwork before signing. Now also beware of the franchise status. If you start at this location, especially if you are making deferred down payments in the beginning of your note, and you find that you are closer to the other location it will not matter you have to return to your original location for any issues or questions. Also, it is very hard to get back in touch by phone with anyone specific at this location, email is best. And once you have bought the car they are not as nice afterwards as far as accommodations or help as they talk about when you are buying the car. They also pressure you into writing an amazing review for them here on Yelp right away even while still in store waiting to finish up your sale, that is because if you wrote after having to maybe deal with them after the buying experience you would not be as apt to write the same review. So wait to write your review until at least 3 months after you have bought your vehicle or at least until after your first problem with anyone in this location. All in all buy at the other location on Weidner! The other location is less crowded the environment is lower stress and the people there are not rude or argumentative. The ladies out at Weidner in the finance department are patient and kind and the GM at Weidner, Ram Herrera, is a wonderful man to work with. Think before you buy.

My fiance was on the phone with them wondering when he could bring his car but the service…read moredepartment didn't want to call and then when he's finally on the phone with the lady there she was full of attitud, she was acting like she had power and then said bye bye and hung up! WE WANT THIS PLACE GONE OR FILLED WITH BETTER PEOPLE!!! THE PEOPLE THERE EVEN THE MECHANIC ACTS LIKE A KNOW IT ALL WHEN HE IS PROVEN WRONG MULTIPLE TIMES!!!

It wasn't the deal of the century but a decent price. Given the excellent condition of the truck,…read moreit was worth it. The spare key was missing and it would've been nice to get one for a $62k truck but it didn't seem like they were willing to replace it. That's just a very small complaint and my only one. Pros: They provided a buyers order showing a full breakdown of the price including all fees. Very honest and transparent. Victoria and Brittany were excellent. I was an out of state buyer with a lot of questions. They were patient with me, got me all the answers, sent me additional pictures, videos, etc. I flew in and they even picked me up from the airport. Melissa M. And Gabby had all the paperwork ready to go and went through everything with me. I'm AD military and they were even willing to register it in my home state to get the taxes down. I had a DL from VA with a CA address buying a truck in TX. Confusing and extra work on their part but no extra charge. Overall, I'm very happy with my experience and also very happy with the truck.

DO NOT BUY FROM THESE SCAMMERS! We bought a truck and have only made 3 payments and the AC keeps…read moregoing out since day one!! We have had it in to the Mechanic 4 times....4 times!!! under the "Warranty" that was purchased. Now they want $800 to fix the AC that has NEVER worked correctly!! DO NOT BOTHER WITH THESE PEOPLE THEY ARE A JOKE!!!!