Loved the service! Called in for a quote, and the owner called me back - really detailed in terms…read moreof getting to know what I want (type of machine, size of sofa, etc.) for a very reasonable price. Friendly staff, fast, and superbly satisfied with the job!

After working with Sponge and Sparkle in the past, I decided to try out their carpet-cleaning arm…read more I spoke with Jeff on the phone and set up an appointment. He even called back when an earlier appointment was available to offer it to me. When I had to reschedule (due to prolonged house painting), it wasn't a problem. Corey arrived promptly for the service appointment, walked through the house to verify the square footage, and verified what the cost would be before he started, explaining that there's a 10% discount for it being vacant. He then promptly got to work, and finished in less time than he'd estimated. The carpets looked so good when he was finished! Clean and fluffy and no stains or spots! He gave me shoe covers so that we could inspect it together and make sure that I was satisfied. He even called his boss to check whether or not they took Discover card (which they don't, insert Family Guy reference here...). All in all it was an excellent experience which I highly recommend.

YASSSSSSSSSSSSSSSSS OMG! So my carpet was TERRIBLE ! I was getting my carpet cleaned but I didn't…read moreexpect any of the stains to come out. My cousin had previously lived in the apartment for two years and I took over! I am so happy with the results ! I will be getting my carpet cleaned every six months ! Arthur does great work ! He was very polite and honest .

Quick, quality service. The only con was they were late, but they threw in a room for free. I was…read morevery pleased with my carpet; it is MUCH brighter. Most of the stains are gone or at least almost gone.

Best carpet service I had so far!!! The team was super…read moreprofessional! They came on time, did a great job and clean after them! Even mopped the stairs once they were done! I checked few companies and they had best pricing, availability and carpet quality! Highly recommended! Ps they also do carpet and sofa cleaning !! Thank you Oz the team!

Since I had some bad experience in the past. I was hesitant to try a new company, GC was…read morerecommended to me in one of my groups and I gave them a try. The technician Oz was very thorough and explained what to expect from each stain. I was surprised when he called today to check up on the results. Excellent service, Thx

Great service and Chris was very professional and did great quality work.. Would definitely…read morerecommend service again

Bad experience with this company. Pathetic service, does not know how to talk to customer. Firstly…read moreit wasn't disclosed that payment is needed sooner. They expected payment before finishing the job and without inspection. I mentioned will do payment once inspection is done. They started harassing If you do not do the payment will inform police. Learn how to treat the customer. Do not hide and harass the customer.

Responsive, great communication. Reliable, called & showed…read moreup promptly Informative, told me what to expect & answered questions. Accurate, did everything they said they would do. Value, completed the job on time & for the price quoted. No surprises no extra charges, A+ Job! Floors looked better than expected!

This is my second time using BEST and they truly are the best! The first time they did carpet…read morecleaning at my apartment and it was so fast and efficient, and left my carpet looking amazing! Then when we moved into our house I called them again and Lance came back out to do some upholstery cleaning. I felt very valued as a customer and I was even surprised that he remembered me! This just goes to show their quality customer service! Lance cleaned a sofa, loveseat and chair for us and as soon as he was done, you could see the difference!! Such a great job and very professional and fast while he was here. We will definitely refer Best Carpet Cleaning to all our friends and neighbors. This will be our go to company! Thanks again!

Normally, I do not write reviews, they are far and few between -…read more Now... I will say this... Approximately a year ago I had used A Plus - I was in the hospital for emergency life saving surgery - and due to my health - I was not allowed to leave the hospital and had to leave my dogs alone for almost 24hrs - please understand - my leaving my dogs was NOT due to neglect - I was a day - 2 days at the most from dying - my situation was CRITICAL and the Drs stated if I left the hospital there was a very STRONG possibility that I could die driving home to get my dogs - my fear of dying was overwhelming to say the least and the thought of possibly dying driving home to get my dogs and possibly injuring/killing anyone in a car accident was not something I could risk... Unfortunately, one of my friends was not able to get to my dogs until the following day and she was aware of how dire my situation was - Needless to say, I knew that my carpeting was going to be hit with the dogs 'accidents'... About a week after my surgery I started to call around for a carpet cleaning company that would be willing to do the work without gauging me in the pocketbook... I found Alex at APlus - He was extremely kind and compassionate to my situation - He was willing to work with me in every aspect - I had never forgotten... And when I FINALLY came home - my carpets looked incredible and there was ABSOLUTELY NO 'ODOR' lingering... It was a HUGE relief to me! I reached out to Alex again, literally today, regarding a cleaning... He remembered me from the initial job and from previous conversations... How many companies will 'remember' you? Now I will not go into what we've discussed and agreed to... But, I will say this... For a company in today's era that is willing to GO ABOVE and BEYOND and TRULY helps a person and put's the customers needs before their own profits - Speaks VOLUMES... I'm old school and you are only as good as your word, a handshake means something... I can only go by the work he had done for me previously and I was very happy with results... But, the absolute generosity in helping a person in my situation, (I'm sorry I do not wish to elaborate), gives me renewed faith that there are still Companies like APlus who truly care about their Clientele... I may not be able to use his services as much as I would llike, but, he has a customer for life... Unless of course I win the lottery - Sorry Alex - if that happens I'm moving to Bora Bora! If you are looking for not only good work but a company who listens and actually cares... Give Alex a call... Tell him I sent you!

My family owned a carpet cleaning biz for a period of time so I know my carpet cleaning. A Plus did…read morea PHENOMENAL job in making carpets that are older look (and smell) fresh and new in a lasting and meaningful way. He was able to accommodate my short-notice request and crazy work schedule, and communicated well and clearly throughout the scheduling process. He showed up on time and finished when he projected he would. I was favorably impressed with his professionalism as well as the very reasonable pricing for his services! I waited five days after work was done to write this so any temporary effect would pass...you know how sometimes carpets look great right after while drying, then a few days later when dry, stains reappear and you see the work was shoddy - surely NOT the case with this work!) He also cleaned a sofa and dining chair cushions for me which look brand new afterwards. I went from thinking about replacing the carpets in the just-acquired home, to being able to spend those dollars on other projects, thanks to the outstanding workmanship of the cleaning job! I could not be happier with the completed job, and will definitely use this company again as well as recommend it to others I know.

We got a pretty good quote through Angie's list and after reading reviews on there and on yelp we…read moredecided to hire him. Troy seemed nice and professional, he showed up on time. He went around the house and said that we had 10 areas and 32 stairs. He also had some blue light that showed him urine. We just bought this house and the owners before had a large dog. Because of that he added $250. The original quote was $420, but when he came he said it would be $700. Which was high but it was fine as long as there wouldn't be any urine and stains on the carpet. We agreed to the price and he started his job. We have a big house over 4,000 square feet, so we thought this would take him the whole day. He started at 9:30 and was done by 12:30. Both me and my mom were confused and thought how could he be done so quickly. He tried showing us pictures on his phone of before and after, and to be honest we didn't notice much of a difference. I didn't take before pictures but I've attached the after pictures. I gave him the benefit of the doubt and thought maybe it's because it's still wet and we should wait till it dries to see a difference. No the carpet looked exactly the same. This was disappointing and I would never use this company again. Also not to mention he was being incredibly rude to my mother and talking down to her. She doesn't speak good English and he would say things and make little rude remarks. I didn't say anything because I thought it would be fine as long as this guy cleaned our carpets the way we wanted it. I would stay away from this business all together.

I needed my carpet cleaned for my house and I was in a bit of a hurry, so I called them on July 4th…read morethinking that I might have to leave a voicemail. To my surprise, Troy picked up the phone and we were able to schedule a cleaning for the next morning! The next morning, Robert came to my house with all of his equipments. We walked through the house and talked about everything that needed to be done. He gave me a very fair price, and got to work right away. He was very thorough and even worked really hard to clean the stuff that was left by the construction people doing my house. I'm very thankful that I found them, and I'll definitely be recommending them to everyone I know! I'm a satisfied customer!

Jim is incredibly kind, professional, and clearly takes great pride in his work. He provided…read moreoutstanding service at a very fair price, and the results speak for themselves! It's rare these days to find someone who not only does an excellent job but also genuinely cares about the quality of their work and the satisfaction of their customers. Jim is one of those people, and I'm so grateful to have found him. I would recommend him to anyone looking for efficient, effective, and top-notch cleaning. Whether it's carpet, upholstery, or anything else, Jim is now my go-to. If you're looking for someone who's skilled, trustworthy, and just an all-around good person, look no further!

Jim came out to clean my carpet two days ago and my carpet is still soaked. I don't believe it was…read moresteamed cleaned with hot water because my carpet was freezing cold right after which indicates to me that he used cold water. My carpet also has a dirty water odor and doesn't smell as if he used any type of carpet deodorizer. I still see stains in my carpet that should've been removed with a simple carpet cleaning because it's not the kind of stains that dyes/Penatrate the carpet. Last but not least I have tried to call him several times and left text messages about my concerns...... have he responded back or called back absolutely NOT! I feel like I was ripped off and he didn't clean my carpet with anything but cold water. Beware he talks a good game but is full of sh@t when it comes to doing his job!