Normally, I do not write reviews, they are far and few between -…read more Now... I will say this... Approximately a year ago I had used A Plus - I was in the hospital for emergency life saving surgery - and due to my health - I was not allowed to leave the hospital and had to leave my dogs alone for almost 24hrs - please understand - my leaving my dogs was NOT due to neglect - I was a day - 2 days at the most from dying - my situation was CRITICAL and the Drs stated if I left the hospital there was a very STRONG possibility that I could die driving home to get my dogs - my fear of dying was overwhelming to say the least and the thought of possibly dying driving home to get my dogs and possibly injuring/killing anyone in a car accident was not something I could risk... Unfortunately, one of my friends was not able to get to my dogs until the following day and she was aware of how dire my situation was - Needless to say, I knew that my carpeting was going to be hit with the dogs 'accidents'... About a week after my surgery I started to call around for a carpet cleaning company that would be willing to do the work without gauging me in the pocketbook... I found Alex at APlus - He was extremely kind and compassionate to my situation - He was willing to work with me in every aspect - I had never forgotten... And when I FINALLY came home - my carpets looked incredible and there was ABSOLUTELY NO 'ODOR' lingering... It was a HUGE relief to me! I reached out to Alex again, literally today, regarding a cleaning... He remembered me from the initial job and from previous conversations... How many companies will 'remember' you? Now I will not go into what we've discussed and agreed to... But, I will say this... For a company in today's era that is willing to GO ABOVE and BEYOND and TRULY helps a person and put's the customers needs before their own profits - Speaks VOLUMES... I'm old school and you are only as good as your word, a handshake means something... I can only go by the work he had done for me previously and I was very happy with results... But, the absolute generosity in helping a person in my situation, (I'm sorry I do not wish to elaborate), gives me renewed faith that there are still Companies like APlus who truly care about their Clientele... I may not be able to use his services as much as I would llike, but, he has a customer for life... Unless of course I win the lottery - Sorry Alex - if that happens I'm moving to Bora Bora! If you are looking for not only good work but a company who listens and actually cares... Give Alex a call... Tell him I sent you!

My family owned a carpet cleaning biz for a period of time so I know my carpet cleaning. A Plus did…read morea PHENOMENAL job in making carpets that are older look (and smell) fresh and new in a lasting and meaningful way. He was able to accommodate my short-notice request and crazy work schedule, and communicated well and clearly throughout the scheduling process. He showed up on time and finished when he projected he would. I was favorably impressed with his professionalism as well as the very reasonable pricing for his services! I waited five days after work was done to write this so any temporary effect would pass...you know how sometimes carpets look great right after while drying, then a few days later when dry, stains reappear and you see the work was shoddy - surely NOT the case with this work!) He also cleaned a sofa and dining chair cushions for me which look brand new afterwards. I went from thinking about replacing the carpets in the just-acquired home, to being able to spend those dollars on other projects, thanks to the outstanding workmanship of the cleaning job! I could not be happier with the completed job, and will definitely use this company again as well as recommend it to others I know.

Excellent service, fantastic product. Highly recommended, quick-&-easy. For the value, we received…read moresuperior quality with a fresh scent and all of our pet stains are no-more. Travis gave us advice on how to maintain cleanliness from the retail shelf and I'm so glad that Zerorez were too expensive (200% more than CitruSolution CC); otherwise we might not have found JR and this remarkable service.

The service was great. Clean carpet is best! I love the speed and smell the carpet now has.read more

Hands down the best carpet cleaning service I have ever experienced. I've used some big named…read morecompanies and they have not done anywhere near as good of a job as these guys. They were the only company that successfully got the tough stains out of my couch and our carpet. Magic Clean has been cleaning my place of business for years now and they have always provided great service. I'm so happy with both their commercial and residential services. If you need it done right the first time then don't hesitate to call them.

Online appointment, OK. Received confirmation email of appointment. Fast forward to day/time of…read moreappointment, no call from service tech/truck, or company. No answering of the company phone. Total no show/no call. No opinion of work performed, as there was none.

It is with great pleasure to take a few minutes and write this review about the experience I…read morerecently received from Sunrise Clean Care & Water Restoration. I felt like I had done my homework (research) to select one of the best, if not the best, carpet & rug cleaners in Metro Atlanta. And yes, my selection turned out to be fantastic! From the initial phone call I made to the company, Caryn was quite impressive with her knowledge about the carpet cleaning industry. Her upbeat personality and passion about the business, helped me make my decision to utilize their services. ARRIVAL - The technicians arrived on time (actually, they called me beforehand and asked if they could come earlier than the scheduled timeframe (great for me, because usually this call from various other companies is the opposite --technicians stating they would be later than scheduled). REPRESENTATION - Now, here is where companies set themselves apart from others. People coming to your home to provide a service speaks volume about the company they represent. In this case, I was blessed to have technicians Floyd and Steven. Both of these men were exceptionally nice, talented and knowledgeable about carpet and rug cleaning. We did a complete walk-thru and they determine the best strategy to move forward to complete the job. SERVICE- At one point, I went to check on them and discovered Steven was down on his knees cleaning my baseboards! Wow!!! No other carpet cleaning company I've used in the past has ever cleaned my baseboards. When I asked Steven about it, he gently stated, 'this is just part of our service!' I was truly amazed at how both of these guys worked and the dedication they demonstrated. Later on, Floyd was on his knees cleaning some areas as well even though their equipment was top-notch, these guys didn't mind doing whatever it takes to ensure my areas were clean. The pet areas they cleaned were superb as well. PRICE - I guess the old expression is true, you get what you pay for! If you want a $99 carpet cleaning job, that is exactly what you will get and I can assure you, you will not be satisfied (been there, done that, got the T-shirt...lol)! The quote explained to me before the job began was fair. I was even more satisfied with the price after the job was completed because of the quality I received. My carpeted areas are new again! THANK YOU - I can't express enough how grateful I am for the service I received. In today's competitive and challenging environment, it feels good to know I selected a company based on their quality of service opposed to the price quoted. Yes, price is important, but at the end of the day, it is the overall service I will remember moreso than the price I paid.

Sunrise Clean Care is the absolute best at what they do. I called them last Monday needing about…read more8000 sq ft of carpet and rugs cleaned by Friday. Steve called me right back and said it would be no problem. Ray, Floyd, and Hunter showed up on Wednesday and did the whole job in one day. The floors look amazing. Thanks so much to Sunrise Clean Care!

Best carpet service I had so far!!! The team was super…read moreprofessional! They came on time, did a great job and clean after them! Even mopped the stairs once they were done! I checked few companies and they had best pricing, availability and carpet quality! Highly recommended! Ps they also do carpet and sofa cleaning !! Thank you Oz the team!

Since I had some bad experience in the past. I was hesitant to try a new company, GC was…read morerecommended to me in one of my groups and I gave them a try. The technician Oz was very thorough and explained what to expect from each stain. I was surprised when he called today to check up on the results. Excellent service, Thx

I am STILL overjoyed with Rafael and Right & Clean Carpet Cleaning... and it's been FIVE YEARS! I…read morehave multiple homes & need a GREAT carpet cleaning service in my back pocket. I have been able to call at the last minute and gotten a personal response, with emergencies and had my fears eased and with a need to clean multiple trouble areas that I was totally doubtful about and had everything completely resolved. I HAVE NEVER BEEN DISAPPOINTED! From high-end, high quality carpets to mid-grade carpet in rental units, they do incredible work! It doesn't ever take all day! They deliver great customer service! You can count on them... I have for FIVE YEARS!

Dealing with this business has been an agonizing experience in every category I can think of and…read moreothers still waiting to be made. When it comes to chimney-cleaning services they're not certified inspectors and will not keep their word on services they promised. They were late, did not adhere to pandemic safety standards, were rude, charged higher fees at the last minute, and did a lousy job that left my house smokey after using it. INTERACTION * The person I spoke with said it'll be a "level 2 " service (pretty standard across the industry). They quoted me 280. * Technician was an hour and half late without giving me any updates. * Raphael came to my house, to which I asked him to wear booties over his shoes. He said he'll be in/out the house a lot so I compromised as long as it was limited to the chimney area. Later he wore his dirty shoes through my hallway and into the bathroom and demanded a bottled water to drink too. I could have denied, but I tried to show hospitality but he didn't reciprocate. * Because he blocked the driveway in, I had to call people to get a chimney grate, which I didn't know I needed. Many times he would take off his mask to talk to me or to his phone which he was late on catching up on paper work. If you're at my house, I expect you to provide 100 percent focus on the job. After looking at my supplies and telling me to get a grate, when it came, he evaded testing out the fire by saying I also needed a fire starter log. * Cleaning took about 15 minutes -- seemed pretty quick for what he kept saying was a "really bad" chimney. I asked the state of the chimney because it bothered me that it was such a quick job. He told me he's not a certified inspector, and he's not doing the video inspection. * After asking about the quoted 280 over on the phone, he decides to charge an extra 100 cause my chimney was "really bad." ... if you're able to get the job done in 15 minutes all while letting the machine do its job while you walk away to fill out paperwork, I don't understand how that could be so strenuous on labor. * After he was gone, I called up the company to report his behavior to a manager, to which I spoke with Alex. He offered no compensation or discounts for all their shortcomings. He only said "I'll talk to him." I've never been so angry at a company or technician for so many reasons. I was desperate to get my chimney working. Because other companies busy up for a month, I decided to give these folks a try, and I regret this so much. They're the only company to make me feel angry at myself for giving them the benefit of the doubt. They're not even worth calling back to correct the issues they've done to my chimney, my money, and my time. NOTE: Pointing out that most of their "perfect" reviews are coming from 1-review people. It's either bots or fake accounts

I just had my carpets cleaned today Jeremy was the tech and he did an amazing job. I have cleaned…read morecarpet before and my dogs had left the carpet stained but it looks almost like new. When I called I spoke with the owner and he was extremely helpful and scheduled the cleaning to my convenience. I highly recommend Superior! Thanks for good old fashion service!

Great carpet cleaning service ! They were prompt and went above and beyond. My carpets have never…read morelooked better.

This Company Rocks and Zack their technician was AMAZING!…read more We were visiting my sister from California and my son got into her drawer with some make up and he decided to do some art on my sister and brother in laws brand new carpet in her brand new house. We called one company that said "Good luck with that". We then we called The Carpet Company and they said they would do the best they could without any false promises. Well, the best thing they did was send out Zack our technician. Zack was understanding from the start having kids of his own. He was courteous. He was professional & went above and beyond to get the job done. You can see from the picture how amazing of a job he did. This company and Zack saved our final days of our visit with my sister and brother in law. Highly recommended! Amazing work! Thanks Zack!

Today, we had Johnny, our technician, come out to restretch and clean our carpets…read more Johnny was professional and knowledgeable about carpet cleaning and care. Johnny was also kind and personable. Our carpets look great!! We would definitely recommend The Carpet Cleaning Company if you need carpet care experts! Thanks David and Patricia Summey ***** 5 stars