1. D&M Carpet Cleaning

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Alpharetta, GA

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D&M Carpet Cleaning

4.2 (5 reviews)
Open • 9:00 am - 7:00 pm

Services - D&M Carpet Cleaning

Carpet cleaning

Rug cleaning

Upholstery cleaning

D&M Carpet Cleaning Photos

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Restoration 1 of North Atlanta

Restoration 1 of North Atlanta

(9 reviews)

Very Disappointed -- Poor Workmanship and No Follow-Through…read more I normally do not write negative reviews, but our experience with this comapny was disappointing enough that I feel compelled to warn others. We hired the company to perform water damage remediation and subsequently rebuild the affected areas, including installation of LVP flooring. Unfortunately, within approximately nine months of installation, the flooring began to warp, buckle, chip, and come up from the floor. This was not a minor cosmetic issue--it was a significant failure of the flooring installation. As soon as we noticed the problems, we contacted Moses, the project manager, who initially told us they would address and repair the flooring. Unfortunately, after that conversation, he stopped responding and effectively ghosted us. We continued trying to get the issue resolved and eventually contacted Rob, one of the co-owners, but we experienced the same lack of follow-through. We contacted the company within the first year, while the flooring problems were actively developing. However, we were repeatedly told that they were out of town and that they would get back to us. The delays continued, and by the time we were finally able to have the matter addressed, we were told that the flooring was out of warranty. That was extremely frustrating because we had made the company aware of the problem well before the one-year mark. In our experience, the company did not take responsibility for workmanship that had clearly failed within a relatively short period of time, nor did they make a meaningful effort to resolve the problem when we brought it to their attention. The quality of the flooring installation was unacceptable, and what made the experience even worse was the lack of communication and follow-through afterward. If you hire a contractor, you should be able to expect them to stand behind their work when something goes wrong. Unfortunately, that was not our experience with Restoration 1 of North Atlanta. I strongly recommend that anyone considering this company do their research, ask detailed questions about workmanship warranties, and get everything in writing before moving forward. Based on our experience with the flooring installation and the way our concerns were handled afterward, we would not use this company again and cannot recommend them.

I was referred to Rob H. and Restoration1 by my daughter (Z. Harper). She spoke highly of Rob and…read morewas pleased with the mitigation service that he provided at her rental home. I had the pleasure of working with Rob H. and Byron. Byron was new to the job, but just as hard working and personable. He will be a great addition to Restoration1. The mitigation was completed in a timely manner and Restoration1 worked well with my insurance company. Thank you Rob and Byron for a job well done! -Shirley Harper

Duraclean Cleaning and Restoration

Duraclean Cleaning and Restoration

(21 reviews)

We called Duraclean to discuss carpet cleaning. We had pet odors and the usual wear and tear, but…read morenothing major. I spoke with the owner, who took the time (on a weekend) to explain the process to me, answer my questions, and explain the difference between his service and the service I used to use (a major carpet cleaning chain). The price was very reasonable, the reviews were all positive, so I booked the appoitnment. Greg was my technician. He was right on time, and called me 20 minutes prior to his arrival to let me know he was almost at my house. He was super polite, professional, wore a mask, and seemed like someone who takes great pride in what he does. He said he specializes in major remediation work, like after a water heater bursting. From his demeanor, he's exactly who I would call in a nerve-wracking situation like that. He cleaned the carpets in 4 bedrooms, 1 hallway, and a walk-in closet for us. Our house smells great, and it's been 2 days and we still don't smell the dog odors, so we think he really resolved our issue. I would use this company again, especially for some of our fancier area rugs, and I would definitely recommend Duraclean to anyone. I don't have any pictures to upload because staining wasn't an issue for us. But if you could smell our carpets before and after, you'd be a believer!

They may do well with carpet &/or upholstery cleaning & *small* reconstruction of damaged portions…read moreof floor &/or walls, etc., but nothing else. The owner has shown himself to us to be conniving & dishonest, along with his "project manager", Robert Westcott.

D&M Carpet Cleaning - carpet_cleaning - Updated October 2026

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