Third time I've had Hughes out and third time they did an excellent job. Wes cleaned two rugs and…read morea flight of stairs. The stairs had Georgia red clay stains from our boxer who loves to lay there. Totally clean now! The "dry" process is amazing. No waiting for anything to dry from being wet.

Highly recommend! From scheduling a service to the actual service rendered; everyone I have spoke…read moreto Eric, Leslie, and Joey were all extremely courteous and professional. I appreciate that the tech wore shoes covers inside my home, walk me through the process and what needed to be done, then started work immediately. We had some pretty extreme stains from our dog being sick, but Joey was able to use the enzyme cleaner to neutralize most of the odor and the stains. He also did a walk through with me after he was done and gave me some tips and pointers. We are very satisfied with the result and would definitely use Hughes again in the future and recommend them to anyone looking for a carpet cleaning service.

I called Can Do Carpet and made an appt. Never showed up or call to let me know he's running late…read more I had to follow up. He then said he will be there in a couple hours. Well, a couple hours later, still a no show or and no call.

Very easy and flexible in setting up my appointment. They were on time and friendly. I had nearly…read moregiven up my carpets would ever look even decent. After they finished they look amazing! Thank you!

Stavon came to clean/condition our leather couch today, he was fantastic! He was right on time at…read morethe early end of the expected arrival window and so friendly. We purchased the couch used so it was dry + cracked, stained, etc. and now it looks AND feels soft as butter. It smells clean also. So glad we went with this company to clean our furniture, and would trust Stavon with any leather moving forward. We are high up in an apartment building which was an issue for some other companies, so this really worked out great.

Mr Steam cleaned a couch for us. They were professional, easy to work with, arrived on time, and…read moredid an excellent job.

At Top Floors, we received beautiful carpet, excellent customer…read more service and a great warranty. Sabrina worked with us from the first day through installation and was available to answer any questions along the way. She streamlined this project and was always helpful.

If I could give a minus rating I would. We ordered master…read morebedroom carpet and master closet. We told them we needed as soon as they could get it in order to put our house on the market. We waited at least a week and they brought a carpet out and installed it but it was defective. Therefore another week passed for the owner to come out to our house to view the defects and make a claim. Then he ordered another carpet, there went another week, once brought out to my house it too was defective. So we had to wait another almost week in order for them to get yet another carpet. After 3 weeks fighting with this company they only want to offer me 325.00 credit. I'd already paid 1/2 the amount of 1800+ dollars. We had to wait 3 weeks to place our home on the market due to their incompetence and possibly miss several offers or even a sale. I wouldn't do business with this company ever. Their product is low grade. Their 325.00 credit is an insult.

Forest did an excellent job! He arrived on time and completed the cleaning in a very professional…read moremanner. He did exactly what he said he would. Very friendly! I will ask for him again.

Several days ahead I booked a carpet cleaning for 12-3. The technician did not show up during that…read moretime period. I called customer service. They suggested that "life happens" and their "time machine was broken". My understanding was the 3 hour window was for "life happens". At no point did the technician communicate that they would be late. By the time they showed up I let them know that I have a limited time for them to clean. The technician came into the residence to see the job. They said they could do it in that time. They walked out leaving my door open and drove off. Then they cancelled the job. Completely unprofessional. Customer service provided no meaningful solution.

We contacted three companies for quotes; Jesus Delgado was the only business owner who actually…read morecame to our house, measured our spaces and provided a detailed and very fair estimate. His team demo'd our existing flooring and we had Flooret Modin LVP installed throughout the lower level of our house as well as demo and replacement of completely new 4.25" baseboards. Jesus was responsive, professional, and very easy to work with. We appreciated his hard-working team who were in our home for two days; they were very respectful of our furniture and our spaces, cleaning up at the end of the day. When the job was finished, they left our home and our new floors in spotless condition. We were thrilled with the outcome of the work and would HIGHLY RECOMMEND Acuario Flooring and Jesus Delgado. He is a business owner who is trustworthy and is committed to complete customer satisfaction, which is why you see the 5 star reviews. They are the real deal. If you are not getting callbacks for quotes or have other contractors who want you to do their work for them by measuring of your own space so they can "kinda, sorta" give you a ballpark estimate, give Acuario Flooring a call. To paraphrase an old ad, Acuario Flooring makes money the old fashioned way...they earn it!

Awesome, professional team! On time and easy to work with…read moreand quality without any negatives.

~UPDATED ~ Your man came in and immediately, as he is supposed to, attempted the upsell. I'm great…read morewith that, that's business. I run multiple business. Once I said no, for him, it was game on. . . . He proceeded to clean my carpet at Rocket speed x 2. I could not have vacuumed my carpet in the time he "Cleaned" it. He purposely did and extremely poor job, not a standard job, simply an intentional substandard job. Then, he left the carpets not damp, such as from a quality cleaning, but soaking wet, from a rushed and inadequate, intentionally poor cleaning. He knew it, smirked at me, and was knowingly trying to make me pay one way or the other. So, I will have to work at drying it quickly, so it does not cause even more problems. This is simply bad business practices. If the owner of this location cares, he will make adjustments going forward. This cleaning will cost them hundreds of jobs because I will be making sure I tell all I know in my areas as well as through my businesses. I will not say anything untrue, and just state what happened. People can then make up their own minds. This was even worse that a "Bait and switch" ~ When you do not bite, yes, they cleaned the carpet. I was told because I did not pay the extra $20 per area, for "Deep Cleaning", this is how it's done. What a bunch of garbage! It was really a sham. They kept trying to get me to add on the deep cleaning, but I refused and just had the guy to leave when he said he was happy with his work. I asked multiple times, are you satisfied with the quality of your work. He said multiple times, yes. NEVER AGAIN ! Lesson learned...

Extremely disappointed, unprofessional, and caused property damage…read more If I could give zero stars, I would. This was hands-down the worst service experience I have ever had with a home contractor. What was supposed to be a straightforward upstairs carpet cleaning turned into a complete nightmare involving deceptive pricing, blatant property damage, and total disrespect for my home. * Bait-and-Switch Pricing: I was quoted an initial price of $89 over the phone. Once the technicians arrived at my house, that price magically ballooned to $272 without any reasonable explanation. * Unprofessional Labor & Conduct: Two workers arrived, but only one actually did the work while the other sat outside idling in the truck the entire time. Meanwhile, the technician working inside tracked dirty shoe prints and watermarks all through my house. To top it off, they left their dirty cleaning towel behind on my property. * Severe Property Damage: Because they carelessly maneuvered heavy equipment through my home, they inflicted extensive damage. They gouged and scratched my hardwood floors in multiple areas, severely chipped the paint on my walls and doorframes, and cracked a tile. The photos of the deep floor scratches and chipped drywall speak volumes about their complete lack of care and lack of professional training. Do yourself a favor and steer clear of this company unless you want your home damaged and your wallet emptied under false pretenses. Update: 9/10/26 This situation has escalated from poor workmanship to unprofessional harassment and bad-faith tactics. After I posted my initial complaints, the supervisor called me to police my tone, defend their technician Cody, and inform me that he had secretly recorded our entire prior conversation without my knowledge or consent. When I pointed out that my end was recorded as well, the supervisor then claimed they were doing me a "favor" by addressing the damage because they supposedly "signed a contract" stating they are not held liable for anything. When I pushed back, stating that they need to act ethically--reiterating that I do not want them touching my carpet again and demanding a 100% full refund--the supervisor escalated the matter by forwarding my formal text complaint into a group chat with Cody. In that same thread, Cody immaturely replied "She is lying"--despite time-stamped security footage of their crew idling in a truck, photos of gouged hardwood floors, cracked tile, and chipped drywall. Under Georgia law (O.C.G.A. § 10-1-390 et seq.), broad boilerplate liability waivers and fine print cannot override state consumer protection statutes against deceptive business practices, bait-and-switch pricing (quoting $89 and charging $272), or fraudulent upselling. Furthermore, companies cannot contractually shield themselves from negligence and physical property damage caused to a consumer's home. Based on this entire ordeal--including the deceptive billing, the damage to my home, the secret recordings, and the childish insults from management--I would never use a company like this again and I would not refer them to anyone.

After a flooding issue P&Q replaced our engineered hardwood flooring…read more 3 month after the installation the floor buckled in 3 areas. Scott was informed Aug 2nd that we have a problem and require that he send someone to fix it. Scott came by and assessed the damage and ordered the necessary material, which turned out to be not enough for the job on hand. To make a long story short the circus dragged on until Oct 06, no communication from P&Q to give us any updates, missed appointments without apologies, etc. We were very disappointed and would not recommend them.

Well we waited 2months to write this review of our hardwood flooring installation. So let's start…read morefrom the beginning...Rodney was excellent to work with from the start . They came out and gave us a competitive bid and where on time for the estimates . Unfortunately, once the crew got started it just got off on the wrong foot. I came home early to find them cutting the floor without any fans running nor any finished areas protected from dust . This includes fixtures in the room , which then the installer turns on the fan which they covered in dust and promptly threw dust all over the ceiling (which was never cleaned ). Then installer showed us stain color and swore it was the same as our previous ...but turned out to be not even close ....the crew did a great job though installing floor quickly and resetting all appliances ...then we had a few other hiccups and the end result is now a cupping if all the new hardwoods they installed . Needless to say the execution of demo, install , and finishing was quick and looked good besides the poor matching of stain . So , we now have to figure out how to proceed with 3 kids in the middle of a school year ., one with severe asthma, one on two travel sports teams, and 2 working parents . Geesh this is gonna suck ...again Promised Stu I would update this review after they were more than accommodating with an equitable settlement . They completely owned up and were honestly a pleasure to deal with even through all the issues which could not be diagnosed.

I have never done this, but I am going to post two reviews for this company. The first review that…read moreI am posting now is going to be based off of response time, attentiveness, and effectiveness. When I say the bar has been set high... I've never had to deal with Remediation companies, but I have only heard the worst and how they can cost you an approval through your insurance for being able to use your benefit. This company since the moment I called my plumber at 10:40 PM on a Wednesday and let them know that I had a Water emergency, has responded within minutes of EVERY point of contact. I contacted my plumber told him I had an issue at 10:40 PM, my plumber said not to panic. He had a great Remediation team and he recommended tidal wave and Mr. John. Mr. Jon was texting me all of the information as well as a link to the company and their reviews on Google Before I ever talked to him on the phone and told me he would be at the address between 8am and 10am the very next morning And not to worry about anything. This contact was based off of my plumber texting him, my information, not me reaching out. He took the initiative to reach out first. Ever since that first conversation, there has not been one time where a text has gone unanswered in a matter of minutes or a ball has been dropped, or I have felt strung along or ignored. I have been helped from the very first step up into this point and with a company that was so confident in what the next steps were, it made me feel comfortable in a situation that I've never had to deal with. And they are so coordinated across their team. Everyone is amazing. Mr. Mike , Mr. John, Mr. Collin... All of them, and I am nothing but grateful. They have handled everything up until this point with such a level of professionalism. I wouldn't even look anywhere else if I ever need the service again. Now my next review will be off of the work that is done and I will show photos of the before and after. I had a freezer line Pop on my refrigerator and it flooded the upstairs and downstairs calling for renovation. The best case scenario is finding people like this. I will be back, this occurrence is covered under my insurance and my agent is talking directly with Mr. Jon, which really makes me feel like I'm in great hands even more so. But I will report back once everything is said and done. So far, I have no worries

these guys are great! fast service quick response, friendly definitely recommend does all the hard…read morework with insurance for you!