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    Superior Services

    5.0 (4 reviews)
    Closed • 9:00 am - 6:00 pm

    Services - Superior Services

    Carpet cleaning

    Upholstery cleaning

    Carpet dyeing

    Superior Services Photos

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    7 years ago

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    7 years ago

    Great carpet cleaning service ! They were prompt and went above and beyond. My carpets have never looked better.

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    13 years ago

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    10 years ago

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    We Clean Carpet - The man they have utilizing the machine was tired and exhausted upon arrival and he dropped the machine on my hard wood floors

    We Clean Carpet

    (87 reviews)

    ~UPDATED ~ Your man came in and immediately, as he is supposed to, attempted the upsell. I'm great…read morewith that, that's business. I run multiple business. Once I said no, for him, it was game on. . . . He proceeded to clean my carpet at Rocket speed x 2. I could not have vacuumed my carpet in the time he "Cleaned" it. He purposely did and extremely poor job, not a standard job, simply an intentional substandard job. Then, he left the carpets not damp, such as from a quality cleaning, but soaking wet, from a rushed and inadequate, intentionally poor cleaning. He knew it, smirked at me, and was knowingly trying to make me pay one way or the other. So, I will have to work at drying it quickly, so it does not cause even more problems. This is simply bad business practices. If the owner of this location cares, he will make adjustments going forward. This cleaning will cost them hundreds of jobs because I will be making sure I tell all I know in my areas as well as through my businesses. I will not say anything untrue, and just state what happened. People can then make up their own minds. This was even worse that a "Bait and switch" ~ When you do not bite, yes, they cleaned the carpet. I was told because I did not pay the extra $20 per area, for "Deep Cleaning", this is how it's done. What a bunch of garbage! It was really a sham. They kept trying to get me to add on the deep cleaning, but I refused and just had the guy to leave when he said he was happy with his work. I asked multiple times, are you satisfied with the quality of your work. He said multiple times, yes. NEVER AGAIN ! Lesson learned...

    Extremely disappointed, unprofessional, and caused property damage…read more If I could give zero stars, I would. This was hands-down the worst service experience I have ever had with a home contractor. What was supposed to be a straightforward upstairs carpet cleaning turned into a complete nightmare involving deceptive pricing, blatant property damage, and total disrespect for my home. * Bait-and-Switch Pricing: I was quoted an initial price of $89 over the phone. Once the technicians arrived at my house, that price magically ballooned to $272 without any reasonable explanation. * Unprofessional Labor & Conduct: Two workers arrived, but only one actually did the work while the other sat outside idling in the truck the entire time. Meanwhile, the technician working inside tracked dirty shoe prints and watermarks all through my house. To top it off, they left their dirty cleaning towel behind on my property. * Severe Property Damage: Because they carelessly maneuvered heavy equipment through my home, they inflicted extensive damage. They gouged and scratched my hardwood floors in multiple areas, severely chipped the paint on my walls and doorframes, and cracked a tile. The photos of the deep floor scratches and chipped drywall speak volumes about their complete lack of care and lack of professional training. Do yourself a favor and steer clear of this company unless you want your home damaged and your wallet emptied under false pretenses. Update: 9/10/26 This situation has escalated from poor workmanship to unprofessional harassment and bad-faith tactics. After I posted my initial complaints, the supervisor called me to police my tone, defend their technician Cody, and inform me that he had secretly recorded our entire prior conversation without my knowledge or consent. When I pointed out that my end was recorded as well, the supervisor then claimed they were doing me a "favor" by addressing the damage because they supposedly "signed a contract" stating they are not held liable for anything. When I pushed back, stating that they need to act ethically--reiterating that I do not want them touching my carpet again and demanding a 100% full refund--the supervisor escalated the matter by forwarding my formal text complaint into a group chat with Cody. In that same thread, Cody immaturely replied "She is lying"--despite time-stamped security footage of their crew idling in a truck, photos of gouged hardwood floors, cracked tile, and chipped drywall. Under Georgia law (O.C.G.A. § 10-1-390 et seq.), broad boilerplate liability waivers and fine print cannot override state consumer protection statutes against deceptive business practices, bait-and-switch pricing (quoting $89 and charging $272), or fraudulent upselling. Furthermore, companies cannot contractually shield themselves from negligence and physical property damage caused to a consumer's home. Based on this entire ordeal--including the deceptive billing, the damage to my home, the secret recordings, and the childish insults from management--I would never use a company like this again and I would not refer them to anyone.

    P & Q Flooring - Our Team!

    P & Q Flooring

    (15 reviews)

    After a flooding issue P&Q replaced our engineered hardwood flooring…read more 3 month after the installation the floor buckled in 3 areas. Scott was informed Aug 2nd that we have a problem and require that he send someone to fix it. Scott came by and assessed the damage and ordered the necessary material, which turned out to be not enough for the job on hand. To make a long story short the circus dragged on until Oct 06, no communication from P&Q to give us any updates, missed appointments without apologies, etc. We were very disappointed and would not recommend them.

    Well we waited 2months to write this review of our hardwood flooring installation. So let's start…read morefrom the beginning...Rodney was excellent to work with from the start . They came out and gave us a competitive bid and where on time for the estimates . Unfortunately, once the crew got started it just got off on the wrong foot. I came home early to find them cutting the floor without any fans running nor any finished areas protected from dust . This includes fixtures in the room , which then the installer turns on the fan which they covered in dust and promptly threw dust all over the ceiling (which was never cleaned ). Then installer showed us stain color and swore it was the same as our previous ...but turned out to be not even close ....the crew did a great job though installing floor quickly and resetting all appliances ...then we had a few other hiccups and the end result is now a cupping if all the new hardwoods they installed . Needless to say the execution of demo, install , and finishing was quick and looked good besides the poor matching of stain . So , we now have to figure out how to proceed with 3 kids in the middle of a school year ., one with severe asthma, one on two travel sports teams, and 2 working parents . Geesh this is gonna suck ...again Promised Stu I would update this review after they were more than accommodating with an equitable settlement . They completely owned up and were honestly a pleasure to deal with even through all the issues which could not be diagnosed.

    Tidal Wave Response

    Tidal Wave Response

    (29 reviews)

    I have never done this, but I am going to post two reviews for this company. The first review that…read moreI am posting now is going to be based off of response time, attentiveness, and effectiveness. When I say the bar has been set high... I've never had to deal with Remediation companies, but I have only heard the worst and how they can cost you an approval through your insurance for being able to use your benefit. This company since the moment I called my plumber at 10:40 PM on a Wednesday and let them know that I had a Water emergency, has responded within minutes of EVERY point of contact. I contacted my plumber told him I had an issue at 10:40 PM, my plumber said not to panic. He had a great Remediation team and he recommended tidal wave and Mr. John. Mr. Jon was texting me all of the information as well as a link to the company and their reviews on Google Before I ever talked to him on the phone and told me he would be at the address between 8am and 10am the very next morning And not to worry about anything. This contact was based off of my plumber texting him, my information, not me reaching out. He took the initiative to reach out first. Ever since that first conversation, there has not been one time where a text has gone unanswered in a matter of minutes or a ball has been dropped, or I have felt strung along or ignored. I have been helped from the very first step up into this point and with a company that was so confident in what the next steps were, it made me feel comfortable in a situation that I've never had to deal with. And they are so coordinated across their team. Everyone is amazing. Mr. Mike , Mr. John, Mr. Collin... All of them, and I am nothing but grateful. They have handled everything up until this point with such a level of professionalism. I wouldn't even look anywhere else if I ever need the service again. Now my next review will be off of the work that is done and I will show photos of the before and after. I had a freezer line Pop on my refrigerator and it flooded the upstairs and downstairs calling for renovation. The best case scenario is finding people like this. I will be back, this occurrence is covered under my insurance and my agent is talking directly with Mr. Jon, which really makes me feel like I'm in great hands even more so. But I will report back once everything is said and done. So far, I have no worries

    these guys are great! fast service quick response, friendly definitely recommend does all the hard…read morework with insurance for you!

    Superior Services - carpet_cleaning - Updated September 2026

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