I called Can Do Carpet and made an appt. Never showed up or call to let me know he's running late…read more I had to follow up. He then said he will be there in a couple hours. Well, a couple hours later, still a no show or and no call.

Very easy and flexible in setting up my appointment. They were on time and friendly. I had nearly…read moregiven up my carpets would ever look even decent. After they finished they look amazing! Thank you!

Wanted to get some area rugs cleaned and found Mr. Steam to be the top result on Yelp. Sent a…read moremessage within the app and got a response within 15 minutes. I asked some more questions (also through Yelp) and was able to get all my questions answered promptly - and this was post business hours. Communication/Promptness = +1 Scheduling service online was a breeze. Even mentioned Yelp to get free deodorizing. Ease of Scheduling = +1 On day of service, I received 2 calls - one to let me know the technician was on the way, and the second when the technician was almost at my residence. Keeping me updated = +1 I explained what work I needed, and asked for some prices of additional items I was considering. Once I had decided on what I wanted cleaned, the technician got to work. He explained what he was doing, gave me some tips on keeping my rugs and carpets cleaned. Pricing = +1 (very reasonable, check online for average prices) I had my couch, dining chairs, three area rugs and bar chairs cleaned. Took the technician about a hour and a half and I didn't ever feel like he was rushing or doing a shoddy job. In the end I was happy with the outcome! Plus the free watermelon deodorizer.... Final Result = +1 (very happy) The process is simple - steam clean :) For larger areas they need a supply of water. Since I had rugs and chairs on two levels of my house, I was initially concerned, but they have an extra large hose in their truck, which can accommodate multiple level houses (2 in my case). I will definitely be using them when I need my rugs or carpet steam cleaned again. P.S. While I didn't use these services, they do spot cleaning treatments and help with pet odor removal too!

Stavon came to clean/condition our leather couch today, he was fantastic! He was right on time at…read morethe early end of the expected arrival window and so friendly. We purchased the couch used so it was dry + cracked, stained, etc. and now it looks AND feels soft as butter. It smells clean also. So glad we went with this company to clean our furniture, and would trust Stavon with any leather moving forward. We are high up in an apartment building which was an issue for some other companies, so this really worked out great.

If I could give a minus rating I would. We ordered master…read morebedroom carpet and master closet. We told them we needed as soon as they could get it in order to put our house on the market. We waited at least a week and they brought a carpet out and installed it but it was defective. Therefore another week passed for the owner to come out to our house to view the defects and make a claim. Then he ordered another carpet, there went another week, once brought out to my house it too was defective. So we had to wait another almost week in order for them to get yet another carpet. After 3 weeks fighting with this company they only want to offer me 325.00 credit. I'd already paid 1/2 the amount of 1800+ dollars. We had to wait 3 weeks to place our home on the market due to their incompetence and possibly miss several offers or even a sale. I wouldn't do business with this company ever. Their product is low grade. Their 325.00 credit is an insult.

Top Floors took great care of me from start to finish! Dan made the trek to my house personally to…read moremeasure for my countertops and Becky made sure that I had options to choose from (she was very patient and answered ALL my questions). The installation team were on time, did a professional job including cleaning up. I am beyond pleased with the result. I cannot recommend Top Floors enough!

Forest did an excellent job! He arrived on time and completed the cleaning in a very professional…read moremanner. He did exactly what he said he would. Very friendly! I will ask for him again.

I would not recommend this company to worst enemy! They came out to clean my carpet and two…read moreupholstered kitchen chairs. When the technician came out stated he didn't have working equipment to do my chairs and would have return at another time to do them. He proceeded to clean the carpet. A horrendous job was done ( see attached pictures). I called the company told them the situation and they sent the same technician out to correct the situation only it didn't! In the meantime another technician was sent out to clean the chairs . He saturated the chairs with water chairs not clean, he tore one of the chairs. Again I called the company and they state they are sending that technician back out to correct the situation only. This appointment was supposed to happen this past Saturday! No call ! No show! I've attempted to reach the regional manager listed only to be placed on hold or someone will get back with me as told by a Kathy who answered the phone, a Caroline is the person who has yet to call me back! Don't waste your time and hard earned money like I did take your business elsewhere!

Jesus and his team at Acuario Flooring helped us find the brand and color of flooring we needed but…read morecould not find anywhere in Atlanta. Jesus found it for us and had it shipped in from Houston, Texas. Highly recommend Jesus and his team! we will use Acuario flooring again for any flooring needs! Walt and Cindy Fielding

Awesome, professional team! On time and easy to work with…read moreand quality without any negatives.

~UPDATED ~ Your man came in and immediately, as he is supposed to, attempted the upsell. I'm great…read morewith that, that's business. I run multiple business. Once I said no, for him, it was game on. . . . He proceeded to clean my carpet at Rocket speed x 2. I could not have vacuumed my carpet in the time he "Cleaned" it. He purposely did and extremely poor job, not a standard job, simply an intentional substandard job. Then, he left the carpets not damp, such as from a quality cleaning, but soaking wet, from a rushed and inadequate, intentionally poor cleaning. He knew it, smirked at me, and was knowingly trying to make me pay one way or the other. So, I will have to work at drying it quickly, so it does not cause even more problems. This is simply bad business practices. If the owner of this location cares, he will make adjustments going forward. This cleaning will cost them hundreds of jobs because I will be making sure I tell all I know in my areas as well as through my businesses. I will not say anything untrue, and just state what happened. People can then make up their own minds. This was even worse that a "Bait and switch" ~ When you do not bite, yes, they cleaned the carpet. I was told because I did not pay the extra $20 per area, for "Deep Cleaning", this is how it's done. What a bunch of garbage! It was really a sham. They kept trying to get me to add on the deep cleaning, but I refused and just had the guy to leave when he said he was happy with his work. I asked multiple times, are you satisfied with the quality of your work. He said multiple times, yes. NEVER AGAIN ! Lesson learned...

ABYSMAL! I wish I…read morecould leave 0 stars. I booked them to clean and sanitize a sectional I purchased secondhand. They did everything to it but clean it. When they finished the "service" my sectional was damp but there were still plenty of visible surface stains left behind. I successfully attempted to clean some off myself afterwards with just Tide stain remover and a rag. I called them to report the issue and it took several attempts and weeks to schedule an appointment for someone to come back and fix it. They finally sent back the same crew who fell short the first time. And they failed again. They brought no equipment unlike the first time and asked me to use my own stain remover products to remove the surface stains. And they still left a ton behind again. You'd be much better off buying a Bissell machine and cleaning your furniture yourself.

After a flooding issue P&Q replaced our engineered hardwood flooring…read more 3 month after the installation the floor buckled in 3 areas. Scott was informed Aug 2nd that we have a problem and require that he send someone to fix it. Scott came by and assessed the damage and ordered the necessary material, which turned out to be not enough for the job on hand. To make a long story short the circus dragged on until Oct 06, no communication from P&Q to give us any updates, missed appointments without apologies, etc. We were very disappointed and would not recommend them.

Well we waited 2months to write this review of our hardwood flooring installation. So let's start…read morefrom the beginning...Rodney was excellent to work with from the start . They came out and gave us a competitive bid and where on time for the estimates . Unfortunately, once the crew got started it just got off on the wrong foot. I came home early to find them cutting the floor without any fans running nor any finished areas protected from dust . This includes fixtures in the room , which then the installer turns on the fan which they covered in dust and promptly threw dust all over the ceiling (which was never cleaned ). Then installer showed us stain color and swore it was the same as our previous ...but turned out to be not even close ....the crew did a great job though installing floor quickly and resetting all appliances ...then we had a few other hiccups and the end result is now a cupping if all the new hardwoods they installed . Needless to say the execution of demo, install , and finishing was quick and looked good besides the poor matching of stain . So , we now have to figure out how to proceed with 3 kids in the middle of a school year ., one with severe asthma, one on two travel sports teams, and 2 working parents . Geesh this is gonna suck ...again Promised Stu I would update this review after they were more than accommodating with an equitable settlement . They completely owned up and were honestly a pleasure to deal with even through all the issues which could not be diagnosed.