Your Floor installed our hand scraped wood floors when our house was built 9 years ago and the…read morefloors looked fantastic. We decided to replace the carpet in a bedroom this year. We were happy they were still in business and once again they did a fantastic job with the new install and also "refreshed" our existing wood floors. Over the 4 day project communication was great, they showed up on time every day and cleaned up. The price was fair and we would highly recommend them

We used Your Floor to replace all of our main floor flooring with new white oak hardwood floors…read more Ben's communication throughout the entire process was great. Jose and his crew did a great job on the installation. Best of all, Your Floor was very competitive on their quote. I definitely recommend Your Floor for your hardwood floors project!

The rooms we needed carpet were measured correctly. Great…read moreservice. We recommend highly.

I've worked with Kevin for about 4 years nows. I work in the fast paced film/TV world and he is my…read morefirst choice for anything flooring. I call them my flooring guru. They've come through for me, many times. And, worked with our ever changing schedules. Their installers are top notch, prices are great. Their flooring knowledge and service, can't be beat. Flooring expert to the stars. if I could give them 6 stars, I would.

The owner of this shop went above and beyond to help my husband and I buy new rugs. I was a little…read morewary at first but left smiling with two gorgeous rugs. He even negotiated on pricing. Instead of trying to sell us on having the rugs installed he actually showed us the proper way to do it! Majorly impressed!

Excellent service, super friendly. Cleaned and repaired one of my wife's rugs to perfection! Highly…read morerecommend!

Into the Woods did a wonderful job at our house! We wanted to replace all the floors (combination…read moreof carpet, tile, and laminate) with LVP's in our 3 story home before we moved in. The staff did a great job and were very communicative during the entire process. They were willing to work with us on price and gave us a discount based on other quotes. We were allowed to view the showroom and take some samples to the house to see how the floors would look in the sunlight. We were in close contact with one of the owners, Candi, as she would give us updates and answered any of our questions along the way. Overall, everyone was very knowledgeable and helpful, and we're very satisfied with their work!

I appreciated the prompt response I received and the very thorough explanation of the services…read moreoffered. There was no beating around the bush! Everything was laid out in a very straightforward manner. This enabled me to quickly ascertain that my job was not a good fit. However, if I need something done more in line with the services they offer I will definitely be giving them a call because I can tell I would receive great customer service from a company with expert expertise regarding the services that they provide!

Carlos is a superstar!!! I needed carpet for my master…read morebedroom after current company fell through. Carlos came to my rescue, he found exactly what I wanted at a fantastic price. He even beat the previous companies install price by 70 cents per sqft and had the job completed by the end of the day!!!!! He is nice but professional and he knows flooring!!!! Kristin Hurwich

I am only giving this company a 1 star review. Many issues here. They lumped all 3 rooms together…read moreon the estimated order. When purchasing the flooring 3 months later, I removed a room but was still charged for all 3. This was brought to my attention on the day of installation. The worst issue is the floor sample I saw in the showroom is NOT the same floor as installed. I was told by the Store Manager that "you cannot go by the sample". If that's the case, why would I purchase the floor? Everyone who came by or I showed pictures of the floor agreed that the floor was extremely darker than the sample. I was given a verbal offer to "swap out the floor from the same manufacturer" by the Store Manager who ghosted me with phone calls, texts, and in store visits. Avoid much? Very professional....said no one ever! Now let's get to the refund issue. Since I was erroneously charged for 3 rooms and specifically stated I only wanted 2 rooms of flooring, after numerous calls with everyone I could reach out to, it took this company 4 months to finally give me a credit of $663 and change, which at this point, the tax was not included in the refund. I thought using this company would help our community instead of using big companies, i.e., Home Depot or Lowe's. Lesson learned the hard way. Always go with the bigger companies. They want to please their customers. To date, the Store Manager's option "to swap out the floors" has not been followed through. I've asked twice since being refunded and all I hear is radio silence. So you cannot count on anyone's word. Another lesson learned the hard way. Not everyone is going to be honest. Word of advice, do not use this company. They only post the "good reviews". On a positive note, Tiago and Jacques, the installer, were phenomenal!

Antoine was quick to respond and was able to come out within a day or so of me asking for a quote…read more Antoine provided a quote that priced all the work separately, allowing us to choose the work scope that was within our budget. He was also flexible in additional requests we had along the way (like asking for a final glossy coat to finish the wood floors). I was originally going to replace carpet with LVP but found wood floors under the carpet! We chose to have the wood floors refinished and stained and they turned out fantastic! It looks like a completely new space. The job was scheduled within a few days and was completed on schedule. Included (for a fee) in the quote was assistance putting furniture back in the room which was helpful. I'd contact Antoine again for future flooring needs.

My expectations might have been too high because of all the great reviews. My experience was good,…read morebut not excellent. Let's start with the good - he did get most of the stains out and did a great job tightening up our carpet. He was also on time and easy to communicate with. The not-so-good: the main thing that irked me was that he put our furniture on top of our other furniture. This includes an air purifier that was on the dirty floor of our bedroom which was moved to be on top of our clean bed. He also put our tables on top of our couches. Not the cleanest method to clean. When I've hired Stanley Steamer before they come with 2 guys who move all the heavy furniture around and place everything on these pad-looking things. They never put things on top of things. They also ask you to move the smaller things out of the way. Also, he also wasn't able to get out of a couple of minor stains. I'd say he was about as expensive as Stanley Steamer, but not as effective. All and all, he was a nice guy but his methodology is questionable.

DON'T JUST SHOP, GET EDUCATED!…read more I decided to visit this store because I wanted a larger inventory of flooring products. They had a nice collection of carpets, wood, tile and porcelain options. I just love being able to go to the store and try out the products and experience them as I would in my home. So I kick off my shoes and lay it on the floor and walk on it. How else do you do it? There was plenty of room available to explore and I love having a work table to rest my bag and notebook. Sometimes I take notes but I allowed my husband to do most of the listening as I shopped. Although I like to do research before visiting the store, I still like to ask questions because the employees may have different answers based on their direct experience with clients. For example, one product that my husband liked at a previous store was ruled out here due to complaints about its tendency to become easily soiled and another was ruled out due to its poor performance in high traffic areas. Gene was very knowledgeable about the carpet and he helped us to really narrow our choices. Shopping for carpet is simply overwhelming and we are easily going into our second month of trying to make a decision. It is not just about the carpet, you need to know about their installation process as well. If there is an imperfection that is found in the sub-floor after the carpet is removed, With Dalton Flooring Outlet, I can easily work directly with the contractor to have it addressed. My neighbor was not able to do this with his installers due to company policy. Instead of correcting those issues, they were literally covered up. You must consider "worse case scenario" so that all possible issues can be addressed prior to the install. Some stores are very rigid and if it is not spelled out in the contract, you might have a problem. They have a very nice selection of porcelain tile and planks. However, they have only one very trusted tile guy and he will not be available for another six to nine months. Apparently, you can easily run into this problem if you want porcelain because a different carpet store stated that porcelain is just not that popular so they did not have anyone who could install it even though they sold it. Beware because this could present a problem down the road if you need to have a piece replaced or repaired. We picked out a couple of porcelain samples that we would like to try in our home and they will be shipped to us at no cost. We were also able to take home a couple of their carpet samples for review as well. ***Remember, if you don't do the research, you will not be able to ask intelligent questions and you won't really understand what they are telling you. It is also easier to rule out and rule in certain options.

Excellent, consistent, quick service. Gene and Charbal were infinitely patient while I tried to…read morefind the right flooring for our new house. They ordered samples, let me check out in-house samples, and provided pricing quickly. Two years after they installed our new flooring, I needed one more room carpeted with the same carpet used on the staircase. Gene quickly located the information and within three days the new carpet was installed. The installers were polite, efficient and accurate. I highly recommend using Dalton Flooring Outlet.

A pleasure to deal with. Sam made the decision easy. Gave me exactly what I needed at a fair price…read moreand great quality. Very happy with the installing crew as well. Will use again for my next flooring needs.

Just wanted to say that I worked with Sam and Tina @ Sam's  Floors and they were great! My wife and…read moreI had so many questions and concerns about flooring and choices. Sam was so patient and helpful. He gave us great suggestions and recommendations. He was never pushy about trying to make a sale and were genuinely concerned about our needs, budget and how we felt about what we were trying to accomplish.  We were very pleased with the price and work done  I would recommend them any time!

Jim and his staff are absolutely wonderful and so focused on great customer service. Miguel came to…read moremy home today to level out my carpet. He is such an efficient and super nice gentleman. Dalton's is just top notch!!

Great doing business with them over the years. Very…read moreprofessional, great service, quality nylon carpeting. They also handle binding area rugs. I'd recommend them anytime.

Bill Love has solid business ethics. He gave our small job just as much attention as he would a…read morelarger one.