I contacted Linda regarding training my puppy. When I found that she was located in Colleyville, I had decided against using her. After further discussion, she assured me that she trains other dogs in Mckinney and could pick my puppy up. I thought that was super! All of the reviews I read were favorable. I paid her the $1250 via PayPal for the board and train package. Emailed his shot records and we were set. She picked him up (December 10) and kept him until January 11. When she brought him back she did an information session with us regarding what she had done with him, and what we needed to do to reinforce her training. Immediately when walking in, he urinated on the floor. In the following days and weeks, I realized he wasn't really trained at all. Constant accidents in the house and kennel. The package included several subsequent parental sessions which we NEVER got. I spoke to her on Jan 19 and gave her my availability- she said she would check her schedule. On Feb 4, again I gave her my availability for the week-again she said she would check her schedule. Also, on that day I explained my frustration with him having accidents consistently. She said "We will work on that". Today is Feb 24, I still haven't heard back from her. Ultimately, I paid her $1250 to board my puppy. She did buy him a training collar, leather leash, and a bag of food. Very sad and very unprofessional! My next stop is the better business bureau. read more