Bought a really nice and clean 2014 Nissan Pathfinder from them yesterday. Drove 4 hours to pick it…read moreup and am glad we did. Communication was great and everything about the car was just as told. Good people. Highly recommended.

Mitch and his son are very responsive and sold me a solid truck at a good value. Was very impressed…read morewith how they worked with me.

I couldn't be happier with my used, Toyota purchase! The Highlander I was looking for with…read morespecific colors inside and out and features that matched my particular criteria was located at Gene Messer Toyota in Texas. My salesperson Gabriel was so very helpful with this remote, out-of-state purchase. He was professional and instrumental in coordinating not only the transactional part with Eric (who handles on-site finance issues), but Gabriel was also my point-of-contact for the transport company's pick-up (who hauled it from Texas to California). Upon arrival, the car was detailed and smelled like new--even though it is nearing its 3-year anniversary. I would definitely recommend this dealership to locals or others who like to shop nationally for their "dream car" be it new or used.

WILL NEVER GIVE THIS DEALERSHIP MY BUSINESS and will urge my associates not to either…read more Its always ironic that life throws out little tests for you. Sometimes you pass, sometimes you fail, but it should always be a lesson to be better. To the moral of this statement.... I was in the market for a newer car, since my current car was about 10 years old, and I felt I deserved an upgrade. I searched around and found a few SUV's that I liked and went on the main Gene Messer website, which paired me with a salesman at their toyota location and we got in touch via email and text. I looked over their inventory and did not see anything I liked but saw one at one of their Sister Dealerships and the salesman told me "If there is a car/truck we have that you want, I can get it." I believed him. So I asked him to try to get that vehicle and I would come in for a test drive. Since this convo happened late Saturday, he said he would call the Sister dealership on Monday morning and have them bring the truck over. Monday comes.....he says he is working on it, but tells me to just come on out anyways and it should be handled by the time I get there. I figured it could not hurt, since I was already in that area, so I go. He sits with me for a few minutes, we make small talk and he keeps trying to show me other vehicles. I turn those down. He proceeds to tell me everything that is bad about my trade in and then gives me a low ball offer. I was not even concerned about my trade in because I had a large down payment. But then tells me the truck I wanted already sold. OK. So I get my keys and leave. I head to another dealership, where they not only give me 2500 more on my trade in, but also found another of the truck wanted with no issue. That salesman did his job and called around until he found it for me. Insanely enough, the original truck I wanted DID NOT ACTUALLY SELL. I had a friend call the dealership where it was and they said they still had it, and asked if my friend wanted to come in for a test drive that day. Nice, so my original salesman lied to my face, clearly did not want to work that day, and basically lost about $80,000+ in sales. How is that you ask? Well, I was seeing how my personal transaction would go, and if I came out happy, I would buy a fleet of about 4 or 5 trucks and a van for my company. Nice one Gene Messer Toyota. So, looks like they failed this test, and lost a potential repeat customer.

Martin was very helpful. I brought my car to him because I had another shop tell me that it was…read moregoing to cost $4500 to fix my car. He fixed it for me for less than $1200 and I had the car the next day! Car runs great! Thank God for an honest mechanic!

From the owner: Martin's Auto Sales is proud to be a premier pre-owned car dealership that provides customer…read moresatisfaction and competitive prices. Our Lubbock, TX location is here for you! Give our cars a peruse online or stop by our lot today! We offer a wide selection of top quality vehicles to bring you a selection that will hopefully have the car of your dreams in it! Our goal is to help you find the right car, truck, suv, minivan, convertible, or coupe for you and your family. Whether you have good credit, bad credit, or even no credit, Martin's Auto Sales has experienced staff who are here to help you finance the vehicle of your choice. Feel free to browse our inventory online, request more information, setup a test drive, or inquire about our auto financing or extended warranty options. We are passionate about great cars and are intent on sharing that passion with you. Come in for a test drive today!

This dealership gave me a great deal best looking cars under $ 6000 in town Drinks Internet and TV…read moreThey gave me the royal treatment we will be Coming back

From the owner: Hub city autos is Lubbock's premier cash car dealership we specialize in vehicles under $6000…read moreQuality vehicles at affordable price .

Bought two vehicles and the experience was great. Our salesperson James Lyons, was very helpful,…read moreinformative and patient. Entire staff was very welcoming and made the process very easy. Great people to buy a car from. Craig Martin

Made appointment . 2 hours later I had to ask about the status. The service advisor finally came…read moreout to talk to me and said it would be another hour before it even gets seen. One of their guarantees is to keep you informed of the status. While sitting in the lobby I met other customers who were not pleased with the service department. All I got was an apology for the dealt.

I would recommend getting a vehicle from chaparral motors. I just purchased my second vehicle with…read moreJason and will continue to purchase all my vehicles from him. Thank you sincerely Shawnie Martin

They passed on us because the manager there got his feeling hurt you shouldn't mix your feelings…read morewith business decisions. On Saturday we went looking for a car and Jason was acting like he didn't care about us and our business he said he had family to attend even though we were there at 3:30 and they closed at 5pm he was grumpy and giving us attitude so we left. And then today well we decided to give him another chance and was upset because we spoke to another manager about him and got upset and denied us service.

I bought a car (2014 Chevy Cruze) through an auction and it's up to the seller to provide accurate…read moreinformation on the vehicle. Everything seemed up to date and they are required to show the vehicle driving in a video. Besides the broken bumper and cosmetic damage. I didn't think it was a bad car. After winning the bid and contacting the seller, David Miller, to set up a pick up date. He told me the vehicle was running "hot" when they drove it to get it registered. I asked if the a/c was broken and didn't understand what he was saying because it was very vague. I told him I was coming from 5 hours away. He said he recommended getting it towed. That's all he said. What the hell?? After bringing my family of 5 to Lubbock to pick up this over heating vehicle. David Miller was nowhere to be found. How convenient. Instead a lady who could barely give me any eye contact made me sign 10 pieces of paper saying I wouldn't sue them in court plus the title stuff and this is without actually even seeing the vehicle first. Obviously something was amiss. We realized it was a lot worse than they said when she finally took us to it. It wouldn't even start, and when we jumped it, smoke was coming out of the engine immediately. We could barely load it up onto our trailer without worrying if it would blow up. After getting it to my local auto shop, the bad news came, which I figured with the treatment I received. The whole gasket blew up, very recently too which cracked the engine because somebody kept driving it. So I'm not sure if I actually bought a decent car and they messed it up the three weeks they had it, or if I just got totally screwed from the get go. Obviously I signed a contract that I wouldn't sue them (which I take full responsibility for, I should've waited to do the paperwork before I got to the vehicle). I have sent two e-mails asking for any options I might have and have yet to receive a response back. Duh to me. All in all, DO NOT PURCHASE A VEHICLE HERE. They are the perfect example of an untrustworthy, money grubbing, very shady car dealership that does not care about hard working Americans trying to get by. There's $5,000 that I will never get back. I hope they can sleep at night knowing they steal from their customers.

Waiting on my 2013 Chrysler 300 vehicle to be fixed, bought it few months ago and it shut down as…read moreit was being driven. Shane told us where to take it in a timely matter. JUST HOPE ITS BACK RUNNING SOON...MORE REVIEWS TO COME!

Typical dealer and they recently under gone a name change. So this isn't Gene Messer anymore. We…read morewere greeted upon arrival and felt like the typical sales pitch. Did a test drive of one car and got insights on a few others. No decisions made. Didn't use any facilities and their lobby had a few nice vehicles to look at. Including a $111,000 Lincoln Navigator. Talk about fancy!

One star for a 2 star service dealership. Over 3 weeks to get my recalled ford back had to pay for…read moremy own rental. Poor communication and unclear how long my car would be ready.