Mike (Elk) has been my pool guy for years! Great guy & Family man! Consistently, He has shown up…read moreevery week without fail, does a professional meticulous job! Customer service is above and beyond too! Fast response for (turd) emergencies or last minute stuff. Mike is very upfront, thorough, honest and does exactly what he promises.

So I just bought a home with a pool and I was trying to find somebody to take care of my Pool…read more Nobody would answer. Nobody would call back but Elk pools called me back within five minutes. spoke with Michael and literally the same day he came over looked at my pool very knowledgeable. Gave me great pricing and has been keeping my pool crystal clear. I like the fact that he just doesn't clean your pool. He maintains and let you know if there's anything wrong he'll look at your pump. He'll look at connections. He'll let you know if he sees something that's out of place which is something that's good as the pool is an investment and you want to take care of it as a homeowner that being said I recommend them for any of your Pool needs maintenance and repairs.

I moved into a new house six months ago, and we knew the previous owners had maintained the pool…read morethemselves. I hired a local pool service company, but after five months, I was unhappy with the results. After getting a recommendation from a neighbor, I found Marcus & Onyx Stone Pools. From the start, Marcus was responsive and communicated well. He came out to provide a quote, which was within $15 of what I had been paying with the previous service. On the very first visit, I noticed an immediate difference in how the pool looked. There was no debris or brown clumps settled on the bottom, and after Marcus cleaned the filter, the improvement in circulation was obvious. I'm so grateful I found Marcus and Onyx Stone Pools and would highly recommend them!

Marcus did an excellent job. I will definitely call on him again. His price was reasonable, he was…read moreon time, friendly, and answered my questions thoroughly.

Nice,good competitive price sends updates after service via email pictures. On time every weekread more

We have had this company for several months now. They are awesome. Reliable, professional and…read morereasonable rates. Highly recommend Alliance Pool Care.

I have had Afford-Pool-Service for only three weeks so far. Ashly gave me a reasonable price, I…read morehave had lower quotes, but it looks like I made the right choice on a Pool Service. You get what you pay for. I have had other technicians from other pool services that come and go within 10 minutes or less. Mark is detail oriented, takes the time to make sure that my pool is well taken care of, explains what is going on with my pool, and makes recommendations on what I can do better, (pump run times, cleaner hose floats, etc. So far I am very pleased. Thank You and Keep up the good work!

Afford-A-Pool did a great job in replacing my pool filter grids. They were prompt and had good…read morecommunication. Would highly recommend!

What I greatly appreciate are the people that responds to my phone calls. I always talk to a…read moreperson(never a machine) and answers at a timely manner, they're very attentive and helpful with my concerns and tries to resolve any concerns I may have. All their service technicians are very responsive and reliable. Geo did the first assessment. He answered all my questions and did a good job in the first pool cleaning. My regular technician is Erik, he also answered my questions and concerns. He is doing a great job in maintaining our pool. I would highly recommend their services. The monthly cost is reasonable.

I've had Poolgenx for about 1 1/2 yrs. It's hard now a days to get a pool service that is…read morereliable, knowledgeable n good with pets. Poolgenx has staffing issues, accounting issues n lacks in customer service. Their management team does not have the time to address issues or return a response to text messages. I have a very large pool that if not cleaned or treated properly will develop yellow algae. Because of Poolgenx staff issues their techs do not pay attention as they are brushing the walls of the pool to add additional chemicals if there is algae. Their rotation of personnel n lack of clients key control, have created a lot of issues. A recent tech never returned the key to my gate. It has taken PoolGenx over a month to provide a lock box for their lack of control. Currently my pool service is in limbo because the current tech does not know who will be assigned to my pool. As to accounting issues, I've had PoolGenx tell me that I was past due on my account about four times. They are set up on auto pay but even then PoolGenx argued that they never received payment. Thank goodness for B of A because they quickly called PoolGenx to confirm payment had been received n they had deposited the check. Finally, when hiring a pool service I have to make sure their staff are good with dogs. I have 2 Boston Terriers n they are very friendly n loving. One pool service company tech used the pool pole that is used to brush the pool to hit one my dogs. I have cameras throughout my property so I can monitor everything, so when I saw that I immediately fired the company. The cameras also confirm how much time techs spent cleaning my pool and how much chemicals are used. It's a shame you cannot trust some service companies to provide the service you are paying for.

He is responsible respectful and on time and true to his word always know how to do the job or…read moresolve the issue

Helios Pool has been great. We have had them for about a month and half and they are doing an…read moreamazing job so far. They have made owning a pool pain free and the price is incredibly competitive for our area. I would definitely recommend them.

I recently moved to a home with a pool....a green pool. Not only do I know nothing about pool care,…read moreI know I must get the pool cleaned. Gilbert has been servicing my pool since March and it's been a good experience. Honest assessment: there are many options that are a better deal that offer the same.

We had new pool construction and needed a pool guy ASAP!!! I did what I do best and ran to YELP…read more Looking for someone local and Gilberts Pool Services popped up. Sent him a message and he replied right away, he was at our home the very next day and we shook hands and had ourselves a pool guy! He kept his word and made sure our start up was working. Chemicals, cleaning, checking the equipment (cuz what the the hell do we know)! The price for everything he does was totally fair! Ended up with a beautiful clean, clear ready for the long holiday weekend. He's a total recommend

EXTREMELY UNPROFESSIONAL. After 6 years of being a client with Garrick's dad Ryan, I was simply…read moretrying to communicate that service has not been up to par since his son Garrick had taken over. Our pool has been cloudy for the past month but what was worse was the accumulating algae and now green pool we are having to deal with (see photos). I also had to tell him that our salt light was blinking even though Garrick was supposedly coming weekly to clean and maintain our pool. It had never been communicated with us that it needed to be replaced. I had told him I had been a little disappointed with the lack of communication with us. Being that I had been a client for 6 years, I had never expected such an unprofessional response. He called me crazy and obsessive instead of taking accountability for the lack of communication. Also, PLEASE TAKE THE PHOTO OF MY POOL OFF YOUR YELP ACCOUNT. You never even asked permission to take a photo of my backyard. Glad I found the Yelp account because it looks like everyone has been having the same problems. Good riddance!!

please stopped sending us invoices. Your service ended in April and all payment settled by the end…read moreof April 2025. I have been texting you to stop emailing the invoice in June and July, you never responded. We just received another invoice for August. If the past invoices were error, any further ones will be considered harassment. Also, just fyi, the reason why our pool was green starting in the 3rd week under your care, even though the water was just completely refilled since you started in December, is because you put the chlorine tablet in the wrong space and never cleaned the filter basket. Our current pool guy was able to get rid of the green spots in 2 days.