I scheduled a new home clean + a few additional services for my 2 bedroom/2.5 bathroom townhome…read more I'll start with a few positives: We were quoted $550, which was less than national companies like Maid to Shine. Scheduling was easy to do online. They were available the next day, which was great because we recently moved & our home was not move-in ready, so we were excited to get the house clean before all of our things were moved in. The man who cleaned my home was incredibly kind. There was a language barrier, as he did not speak English, but he was so patient with me as I attempted to use Google Translate to communicate with him. I'm also a big fan of small businesses and love to support them whenever I can! The rest of my experience was terrible. I brought my concerns to Ignacio Moena, Operations/Scheduling Manager, who was at my house double-checking the work of his apprentice. As he was going through the house checking everything over, I could hear him stating, "Looks good" as he opened cabinets, the refrigerator, microwave, etc. I stated multiple services I paid for were either not done or not done well. For example, I paid for carpet cleaning & a carpet cleaning machine was not brought to my house. He initially said I did not order carpet cleaning, but after checking the order he apologized and said he and his apprentice would go get the carpet cleaner and return to clean the carpets. However, he made no mention of finishing the rest of the job. They quickly left and I called the company to file a complaint at 2:18PM. I was directed to speak with Mr. Moena. I told Mr. Moena that I would like to pay for the services I received from the apprentice, but would prefer they not return to my house due to an obvious difference in the standard of quality being provided and what I expected. He insisted on returning to finish the job, but because Mr. Moena had already double-checked the work of his apprentice and stated it "looked good," I continued to ask to pay for the services I received, not be charged for the rest, and us go our separate ways. It was clear our definitions of New Home Clean were different and I wanted to find another company to finish the job, while also paying them for the services they did provide. Mr. Moena said his boss would have to make that decision and he would have his boss call me. Avery Schlueter, the Director of Operations, called me at 2:31PM to discuss my concerns. I shared with Mr. Schlueter everything I had shared with Mr. Moena and again asked to pay for the services I was provided and to not be charged for the services I did not receive. I was told this was not an option - my options were let them come back and finish ("It will take them another 30 minutes") or I could cancel the service and pay $99 cancellation fee in addition to paying for the services that had already been provided. I expressed my concerns for the quality of work and when I'm quoted $550 for a New Home Clean, my home should look like no one has lived there. He stated I should never have been quoted $550 unless I said I had 9 bedroom home. Mr. Schlueter said his team would come back and finish the job and repeat the parts of the job that were not done well. After attempting again to reason with Mr. Schlueter (i.e., paying only for the services I received, parting ways, and not leaving a negative review), Mr. Schlueter's phone died and our conversation was cut off after 18 minutes. At 2:55PM, Mr. Moena and his apprentice were back at my house with the carpet cleaner. As I was going to get charged regardless, I let them in to clean the carpets. Mr. Moena stated that they were going to go over everything again. My husband was home at this point, so I let him handle the rest. Prior to them leaving, my husband went down the New Home Clean list (from their website) with them and asked them directly if they had completed each item on the list. At each item, Mr. Moena said it had been completed. It was again clear that their definition of New Home Clean was very different from ours & there were multiple items paid for that we did not receive. The best part, after being told there is no way I was quoted $550 unless I selected 9 bedrooms, Mr, Schlueter proceed to charge me as I was quoted. There were a few extra services I added that were already a part of the New Home Clean package, so he did remove those charges, but that's to be expected. My total was $500 for a terrible cleaning. I tried to be nice and pay for the services I got after the first round, even though they were mediocre at best. I even stated I would not leave a negative review if we could just part ways. Mr. Schlueter was incredibly unprofessional. So, here I am, hoping to prevent someone else from experiencing the frustration that comes with using this company. See the attached photos for yourself. I wish I had taken more. These were all taken after Mr. Moena and his apprentice left for the second time. Splurge for Maid to Shine.

Pedro was so nice. He didn't blink an eye at some of my cleaning requests. On top of it all, he…read morewas careful trying not to spook my guinea pigs. Yup, I'm serious.

I can't say enough great things about this cleaning service! The quality of their work is…read moreconsistently excellent, and our house always looks and feels amazing when they're finished. Communication is wonderful, they're responsive, reliable, and easy to work with. Everyone is also incredibly friendly and professional. It's such a relief knowing we can count on them to do a great job every time. Love my house cleaning day. Highly recommend!

I am so disappointed!! The kitchen table, kitchen counters, coffee table, and credenza all not…read morewiped off. The bathroom shelves not wiped, nor anything on the shelf. The blinds and window seals not wiped. Top of the refrigerator or washer/dryer was not wiped. The oven was not cleaned. Light fixtures not dusted. I have a lot of photos attached after service was completed, and they are time and date stamped for of proof off this. The cleaner, Cassie M, was at my 744sq ft 2 bed 1 bath house for 6.5 hours. Im contacting the management team tomorrow when they open, this is unacceptable. EDIT: The owner is the most unprofessional person I've come across in my life. My boyfriend has cop equipment that I said not to clean or touch when I was specifically asked what not to touch, and that is the single time mentioned he is a cop. Upon trying to come to resolutions, THE OWNER HUNG UP ON US WHILE TALKING.

Arrived on time: reviewed what I wanted cleaned and actually said stairs could go another year. Did…read moreupholstery and carpets. Did an Excellent job. The price was about half of the other quotes. It was a very good experience and recommend highly.

Wow !!!!, is all I can say, not really but I'll start out with that…read more We had two rooms that had been covered by carpet for almost 20 years. We knew there were hardwood floors underneath; however,we did not know the condition or how the floors looked. Once the carpets were removed, we realized the need to have the floors resurfaced. I got the Clean Team involved, received a great price and now we are the proud parents of two newly renovated hardwood floors that look and match the living room. All the holes and gouges were filled in and with little mess involved. If you are looking for folks who know how to renovate your hardwood floors, you have come to the right place, The Clean Team. Dave and Teri in Northglenn, CO.

They did a very thorough job and were easy to talk to. Very impressed. The shower has never been…read moreso clean! Thanks!

The house looks amazing after the clean. Best cleaning experience I've ever had. Can't recommend…read moreenough! Thank you so much for taking great care of our home for the next owner.

I had hired Karol and Amelia for deep cleaning of 3 bedroom 2 bathroom after kitchen remodeling…read more Karol was so easy to communicate. They were able to come very last minute, on a holiday to accommodate my need. They did a great job, paid attention to details, and at spots that I was not completely happy with (due to there was still construction going on), they returned and retouched it until I was happy with the result. I wasn't planning to do regular maid service but it was such a pleasure working with Karol's touch, I think I'm going to work with them every month for cleaning. Here's why I think you should consider Karol over other maid service (I also worked with Alpine and Metro Maid, both did good cleaning job but I prefer Karol): 1. she's prompt with response via txt, not some email system, there's no middle man 2. she can come last minute, where Alpine often books 2 weeks out 3. she and Amelia came both time, there are consistencies of their work, and I dont need to work with too many different people 4. her price is very competitive, better quotes than Metro or Alpine 5. she shows that she genuinely care and she communicates very well, understand my need and is willing to work with me 10/10 love working with Karol. Her business deserves to thrive.

I found this company through yelp and emailed to see if they could clean my sister's house after…read moreher cancer diagnosis. They were prompt, extremely thorough, and spent hours doing the deep clean the home needed. Unfortunately there was a price increase over what they quoted but my sister was so pleased I paid it.

Deep cleaning of a townhouse. Very thorough and detailed. Highly recommend their service.read more

We have been using EverClean for over a year and love it! They are thorough and appreciate the…read moresmall details they add around the house.

Summit did a great job cleaning our entire house. I will definitely call them back and would…read morerecommend.

Valuable items missing from house after first cleaning :(…read more I saw great reviews and did plenty of research before choosing this company to clean our home, but unfortunately our experience was the worst case scenario. The cleaning was fine (about 4 hours for 1100 sq ft) for the first time and overall we were going to continue with the service... until I realized as soon as the technician left I was missing an expensive ring and pair of earrings. They were in a closed cabinet in a jewelry dish with other items, but only a single ring and earrings were missing. I was wearing them the night before and I had seen them in the dish prior to the technician arriving. First call - the company was apologetic and offered 20% off our service and told us to file a police report and they would ask the technician to look further as "maybe it was caught in her feather duster" Second call - (we gave them the long weekend and did not yet file a police report) the company was still apologetic, but offered no further assistance. I told them I would give them 24 hours further as all I wanted was the ring back because it was very sentimental to me! Third call - they apologized again and said the most they could offer was 40% off our cleaning and our only next step was to file a police report. Quite a bummer to still pay 60% of the cleaning (as well as a generous tip) only to have sentimental/expensive items go missing. I mentioned I would be leaving a review to share my experience, which they then offered a full refund of our cleaning. Overall, I am super disappointed, & while I don't blame the company, I would not certainly not trust their technicians in my home ever again. I was also disappointed the only solution they had was to file a police report and they only offered a refund when I mentioned I was going to leave a review. It seems like they should have a better solution and/or insurance if something like this happens. I was looking for something to make my life a bit easier with a cleaning service, but instead have been handed a massive headache and disappointment.

I was giving a quote via text to clean a rental property after it had been painted, new carpet…read moreinstalled in the bedrooms, kitchen cabinets freshly painted, and oven and fridge not needing cleaning. Had they gone a little over the original quote I would have been fine, but it was three times the original quote. Deceptive communication. Do not recommend!

Spotless Cleaning helped me when I was in a pinch. I needed a move out clean at the last minute and…read morethey made the timing work!! Very reasonable prices as well!! They did such a great job I will be having them come in to clean my new place as soon as I'm settled in!! Thank you Spotless Cleaning!!!!