Gong Cha is a place for those who are looking to get a drink that's not overloaded with sugar unlike other boba tea places. Their Pearl boba milk tea is the definition of perfection; not too sweet and the taste of a regular milk tea drink isn't too watery or plain. Usually customers won't have an issue when places put less ice and more of the drink, but ironically I actually think Gong Cha puts too little ice. Especially during this 100 degree summer, I remember getting a drink from them and it took all but two minutes under the sun for all the ice to melt. The drink itself isn't cold enough in my opinion, but nonetheless I still enjoy coming here, alternating between this chain and Bambu nearby. The store isn't too large, and if it gets crowded it will be hard to find seating. The atmosphere is nothing special, but overall my experience with staff and drink quality remains good enough for me to come back. read more

Colorful, bright, and spacious inside. They were friendly and very informative, which helped me go out of my comfort zone of getting taro milk tea. They had a new blended coffee and tea drink that was delicious. Great place to hang out or pick up to go. Highly recommend especially with great quality. read more

What a sweet spot! There are soooo many drink options and different ways to personalize them. The employees were really nice and helpful when it came to selecting assisting with selecting a drink. I had decision fatigue from the day and was able to easily select a simple drink - a milk foam green tea with 50% sweetness. It was refreshing and didn't seem sweet at all at first, but towards the end of my drink it had just the right amount of sweetness, so maybe I should have shaken it up more at first. Staying for drinks and chatting was perfect in the upbeat atmosphere of the shop. Music was playing, people were flowing in and out or choosing to stay and work or chat while they sipped their drinks. It seems like the perfect spot to slip your headphones on or listen to the music playing in the shop, try some new drinks, and get some work done or relax for a moment. I look forward to trying more of the unique and delicious sounding drinks they offer the next time I visit! read more

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Hot days in Texas definitely requires some boba. Went to Gong cha before heading to Hong Kong market and I got the Mango Milk Slush which was yummy and refreshing. My boyfriend got the Strawberry Green Tea and it was yummy too. read more

Gong Cha - Strawberry Green Tea Mango Milk Slush - Bubble Tea Near Me - Grand Prairie, Texas

Dropped by for a quick boba run. I got the medium grapefruit green tea with pearls (30% sweet, regular ice). My friend got the same one in the yogurt dream formulation. Our drinks came out delicious and not too sweet. The boba was nice and chewy. Service was very fast and we got our drinks right away. Will be back to try other drinks! read more

Gong Cha - Grapefruit Green Tea Yogurt and grapefruit green tea - Bubble Tea Near Me - Grand Prairie, Texas

We love coming here ever since my husband brought me for my birthday last year it's the best! And they have cute cups and things to buy aside from boba drinks and teas and coffee the service is always amazing and ambiance is so chill read more

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Service is terrible. The place does contain of fresh and heavy clorox cleaning product smell. I came in with good energy to meet up with my friend and enjoy my warm day in Grand Prairie after a few stormy rainy days, but the service here did change some of my good energy. Not worthy to spend money here. There are so many boba tea drinks nearby. read more

Customer service was not friendly, from the cashier. He acted like he did not want to speak or look at me. Seemed like nobody was in uniform and had zero training about the menu when I asked a question. Ambiance was calm. read more

Gong Cha - I came for the XL & they don't have it available. . Promo was not available both days:( - Bubble Tea Near Me - Grand Prairie, Texas

This place is really nice for drinks and hanging out. They have games and such to play. The drinks taste good but are really sweet, so I recommend getting 50% sugar on the drinks. The workers are nice, and it's only a long wait if you're going during the weekend or a festival. read more

Many boba places make their version of a dirty brown sugar tea but nobody makes it as good as Gong Cha. I'm literally addicted. I go to Gong Cha more than I would like to admit . When you sign up for their reward system they actually give out good coupons and rewards. They don't get super busy to the point that you have to wait on your drink. The tuen around time from ordering and receiving your drink is fairly quick. Love the aesthetic of the place and the Asian Time Square location allows for you to grab your drink and shop around. read more

Gong Cha - The wall - Bubble Tea Near Me - Grand Prairie, Texas

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Come try it out GP! Well worth it! You even have the option to select not only the size of cup you want but also how much ice and how much sugar! read more

Gong Cha - Thai tea with boba - Bubble Tea Near Me - Grand Prairie, Texas

Cute place in Chinese Times Square. We were the only people in there and split a milk tea for roughly $8. Per usual, overpriced milk tea but it's comparable to the prices for all the other places I've gone. Milk tea was made Super fast, like 60-second turnaround. Friendly enough staff and you can customize sugar levels here too. read more

Gong Cha - Coffee milk tea - Bubble Tea Near Me - Grand Prairie, Texas

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Need to send this review in so the team will be more careful with the preparation process. Bought two drinks, creme brule brown sugar milk tea, and taro milk tea for my little siblings. They came to me finding a metal shard in their drinks. This is dangerous, please be careful and do more quality audit often. Good drinks, good taste, too quick of service read more

Gong Cha - Metal shards in drink - Bubble Tea Near Me - Grand Prairie, Texas

So yummy!!! This was my first stop and i had to stop by before leaving the market for a second drink. It was THAT good. The place was very clean and had a very welcoming environment read more

Gong Cha - Milk Foam Dirty Brown Sugar Milk Tea - Bubble Tea Near Me - Grand Prairie, Texas

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As I entered the door at exactly 10:49. I was greeted poorly by the young lady and older looking gentleman with long hair and glasses . They did not look like the usual two young men that work there. Told us they were closed and refused to serve us even when it was not closed. read more

Some of the best milk teas in the area and I love just coming here to chill. I sit outside and people watch while drinking my tea. I recommend the entire menu to try and it's a must. You won't regret it read more

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My favorite of all time drink is the dirty brown sugar milk tea with boba and oreo, less ice, 50% sweet, size large! A must try. read more

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This Gong Cha location is always on point and speedy. Besides the amazing customer service, the drinks are are delicious. There is a lot of variety within the menu, and allows for customization. This place asks for the sugar adjustment for your drink which should be the standard! Will come again ! read more

Gong Cha - Matcha Tea Latte Milk Foam Green Tea - Bubble Tea Near Me - Grand Prairie, Texas

Ordered the boba taro milk tea and in reality they just gave me the water with tea mix tapioca balls. It was terrible and had no flavor. When I specially asked the cashier while ordering if the milk tea came with a milk base he nodded his head and told me "yes", so he turned around and saw that the girl put water into the mixer, while I sensed that he was going to say something, he actually didn't. I just took my loss, paid for it and left. The tea didn't taste like anything but water honestly and I won't be going back. Been all over the country and even in Taiwan where I have tried boba tea and this was actually the worst of them all. Trust me when I tel you read more

Gong Cha - Bubble Tea Near Me - Grand Prairie, Texas

I've been to this location soo many times since they first opened and this was the first time ever that I was disappointed. I came in for the matcha latte with creme brulee milk foam and they did not have the creme brulee milk foam or any other flavored milk foams, only the regular one. Cool, I ordered the Medium and it came out to almost $6 and it was the worst drink I've ever had. The drink had such heavy powdery taste with slimy texture if I stirred it up. I waited for the matcha powder to sink to the bottom of the cup and the drink was tasteless. $6 for an "undrinkable" drink, I learned my lesson. Never again! read more

Gong Cha - $6 and tasteless. - Bubble Tea Near Me - Grand Prairie, Texas

It was a very busy Sunday evening and the lines were long so that may explain it but the brown sugar milk tea with boba was extremely watered down to the point where it just tasted like drinking water and hard boba which was undercooked as well. Boba flavor itself was lacking, making eating it seem like a chore. My siblings and I all ordered the same drink; however, the flavor among all drinks were inconsistent. I am extremely disappointed with my experience. From the mere appearance of the drink, it was apparent that my expectations would not be met today. As a frequent customer of boba places, I will not be returning to this establishment. read more

My first experience was not the best... I stopped in with my friend to grab a drink and catch up, but the place was unbearable. The HVAC seemed to not be working. The windows were fogged up along with a very strong cleaning product scent. Stuff like that makes you wonder about the management. However, the staff was nice and I was beyond surprised that they were still smiling through the circumstances. They offered to help us decide on a drink and gave options of ice and sweetness levels. We did not wait long at all for the drinks. I had the earl grey milk tea with the jelly, boba, and pudding, no complaints here. All in all, the drinks were good and priced in the middle in comparison to other boba spots. read more

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Updating from my previous experience: Service has been a lot better. They make your drinks as you order it so its super fast! IDK how their point system work, but I feel like it is the one place that gives you your free drinks after so many visits. I've been to other boba place just as much like Kung Fu....and I have yet to receive my free boba. Grand prairie gongcha. We normally get the Pearl milk tea, regular sugar, less ice. Lychee oolong is 70% sugar less ice with white Pearl read more

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my family has been here 3 times in the past 3 days so here's a list of what we got & our ratings for it. thai milk tea (5/10) - not a fan dirty brown sugar milk tea (8/10) - too sweet, good flavor tho, would ask for less sugar next time lychee black with milk foam (7/10) - milk foam overcame the lychee flavor, would try again with just lychee wintermelon milk foam (9.5/10) - very refreshing even for a milk drink pearl milk tea (8.5/10) - basic, not as flavorful as dirty sugar but I still rlly like it that being said, we didn't try any other boba place here bc we like gong cha too much lol. read more

Gong Cha - Bubble Tea Near Me - Grand Prairie, Texas

I decided to give this place another try but maybe it will be the last. Out of all people they don't call out my number when my drinks are ready...like? Ok??? It happened last time and I led it slide but this time I'm like...what a coincidence. Anyways the taro milk tea barely had any flavor and mostly milk flavor. Very powdery too like last time. I'll go to another gongcha location instead :) read more

Gong Cha - Bubble Tea Near Me - Grand Prairie, Texas

My go to place for tea and taro drinks. Service is always awesome! Kids would come here daily if they could. read more

Gong Cha - Kids enjoying a refreshing drink. - Bubble Tea Near Me - Grand Prairie, Texas

Aswome service, they are so friendly and gave great recommendations. Definitely recommend this place.

I love a midday boba tea, and I am so happy there is one close to my work! There is tons of parking in the strip mall. They no longer have their rewards program, but they have tons of options for every kind of tastebuds. Coffee, tea, smoothies, etc. My favorite is always a mango green tea with boba! Another thing I love about Gong Cha is you can customize how sweet your drink is and you'll get exactly what you order. The staff are always friendly and since there's no dine-in allowed, it's a very quick trip. read more

Awesome tea bar with a ton of options. I wish the specials or limited edition items were posted instead of flashed really fast on a screen at the register. 90% of the time I'm like wait-- what was that? And I contemplate changing my order. Service is always fast once you order. The drink is totally customizable, which I appreciate. I love salted cream and its not a common choice at tea houses. My go-to is a salted cream green tea with light ice, no sugar, and white boba. Service is always perfunctory. That's cool if you don't want to smile, but I go here weekly and still have no idea if they have a punch card or not. read more

Had a large order, went to shake my drink & found this 2mm THICK HAIR, SEALED in my cup . Nobody answered the phone on top of this 25 minutes before they close. read more

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Drinks are super good at this new location. I always get the winter melon milk tea. Super creamy and tasty! Just the right amount of sweetness, and the tapioca is always a good, chewy consistency. Service was a little slow however. read more

Gong Cha - Bubble Tea Near Me - Grand Prairie, Texas

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Was recommended here by my auntie. She said this place had the best milk tea, so I decided to check it out. This place is attached to a shopping center. They have a lot of parking spaces, so no worries there. This place has a lot of seating and pretty spacious for a milk tea spot. They provide board game!! Definitely a great hangout spot. Possibly a good study spot as well. Their menu is limited, but still have a lot of options! They also let you create your own drink. Whatever you would like, they'll mix for you. I ordered one of their personal creation -- Matcha Milk Tea with Red Beans. I'm a matcha person and honestly haven't found a place where I like their matcha milk tea. I always go back to Starbucks for it, but this place did a great job!! Literally the first time I went to a boba place and ordered matcha and enjoyed it! Red bean was a plus. I always love these two combinations together in my ice cream. Haha. Great quality. Love it! read more

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Great little boba place located in the mall here. Love going here to get a boba and just walk around. I've tried various bobas, each with its own unique taste! Some may find it a bit pricey but the quality is worth it. They're very helpful when it comes to any questions as well, which I appreciate. I personally really liked the strawberry boba milk because it had bits of a actual strawberry in the drink! read more

The green milk tea w the foam cap was good but too sweet at regular sweetness (75%). I recommend getting it at 50%! I also tried the earl grey milk tea w herbal jelly @ 50% sweetness and loved it! I put 5 stars bc I liked how they have M/L size options, fast service, lots of tea/topping options and attempted to provide calorie count. Herbal jelly is my favorite topping and this is one of two places in Arlington that serve it! The location is good as well, being in a big asian shopping complex to walk around. I tried to connect to the WiFi as well but it wasn't working? The place is still pretty new so I hope it connects better later! read more

Gong Cha - Bubble Tea Near Me - Grand Prairie, Texas

I've had a mango slushie from this place and it was great. Boba cooked perfectly. I also like that I can customize the ice level and sweetness level. They also had almond milk as a milk alternative, which I loved because I try not to support the dairy industry. Most boba places just have lactose free milk, which doesn't cut it in my case. I was here yesterday, however, and their milk tea was not good. It was super light in flavor and I didn't want to send it back because I don't like being that person. My friend didn't mind being that person and insisted on sending it back for me. He told them it didn't have enough tea flavor, because literally it tasted like barely flavored water. They remade with no issues.... but it was still the least milk tea tasting milk tea. I was very disappointed. My other friend did get the earl grey milk tea, which I tasted, and it was fabulous. I recommend going that route instead. She got boba and jelly inside of her earl grey milk tea and more than half of the cup was filled with these "toppings." Some people wouldn't mind that, such as myself, but she did not prefer it. Plenty of parking available in the front, as there is a huge lot. They have gender separate bathrooms. But they are one person bathrooms without multiple stalls. Many tables so it shouldn't be an issue getting a seat. The employees are very fast so even if there is a long line, don't let it dissuade you. read more

This place is the worst franchise location. Drinks suck, they don't know how to make them. Very inconsistent and cheap on the toppings. Milk tea barely had any tea in it. The roselle drink doesn't even look like the same color and it taste gross. Can't even taste the plum tea, it taste like sour grape. Very disappointed. Even the color is darker than usual. read more

Gong Cha - Bubble Tea Near Me - Grand Prairie, Texas

My favorite boba tea shop!! all their teas taste so good and very aromtic. I have try some of their different teas/milk teas and it never disappoint!! My fav is the Earl Grey Milktea with 3J's!!! I'm not from Texas, but everytime i go visit my family I usually stop by here and get me a bunch of milktea for my satisfaction!!! Highly recommended. The staff is very professional and nice!! Good drinks and excellent service. Cleanliness is also a Plus! read more

Gong Cha - Bubble Tea Near Me - Grand Prairie, Texas

Overpriced boba here in the Asian Times Square there's another spot where it's $5 for boba for the same exact size as large and not a healthy place where they don't use gloves nor hair nets and the person that takes the order talks real silent and you can barely understand her . read more

It's nothing worst than making the effort to drive for a boba tea, and they don't do your drink right. I was the only customer, and yet, the guy was lazy to shake my tea with ice. He puts boba and ice in the cup, and pour the milk tea directly into the cup. All of the ice melted by the time I got in the car and the drink is not cold . read more

I attended the grand opening and ordered a regular milk tea with boba and also the milk foam green tea with 70% sweetness, less ice, and herbal jelly. Now I've had okay experiences with the Carrolton location and although it was super busy here I absolutely LOVED the milk foam green tea with herbal jelly. After mixing it all together its the perfect balance of sweetness and tea. So much so I've been back like 3 times and I've ordered the same thing with the same responce. It can get super busy here since this is a busy supermarket area, but if you're willing to wait it could be worth it once you find your favorite drink. read more