Gong Cha opened their second Georgia location inside Perimeter Mall earlier this year (spring 2019). Unlike their first location in Duluth, this location inside Perimeter Mall offers counter service only. There's no dedicated seating. This is simply a mall kiosk. You can find this shop on the second level of the mall right outside Kay Jewelers.
Our experience here was better than our experience at the Duluth location. Our drinks tasted better and service was better too.
Despite its much smaller size, this mall kiosk offers most of the same menu items as the larger store in Duluth. They include Gong Cha's popular drink Series such as Milk Foam, Yogurt, Milk Drink, Milk Tea, Creative Mixed, Ice Smoothie, and Brewed Tea. The only series I didn't see here that I saw in Duluth was the Coffee Series. Toppings include a nice variety of pearls (boba) and jellies as well as red bean, basil seeds, and regular and strawberry milk foam. Expect to spend $4.25 to $6.00 each for most drinks plus $0.50 to $0.75 per topping. Drink prices were about 50 cents higher per drink than what we paid in Duluth.
I tried a black milk tea with black pearls ($4.25) and a milk foam oolong tea with no toppings ($4.25). The drinks were A-OK. I liked the simple black milk tea with black pearls better than the milk foam oolong tea. In addition to black pearls ($0.50), you can get white pearls, mango white pearls, and lychee pearls ($0.75 each). In the black milk tea, there was a decent balance of milk and tea flavor and the pearls were fresh, soft, and appetizingly chewy.
I think they could do a better job with how the milk foam drink is served. Instead of a bubble top with straw hole (the kind of top that smoothies are typically served in), a coffee lid with hole for sipping would make more sense. That's how many competitors serve their milk foam drinks. Drinking a milk foam drink through a straw defeats the purpose of the milk foam layer. You don't taste any of it unless you lift your straw up and work around the top layer of the drink. It's not practical nor convenient. Sipping through a lid allows you to taste both the tea and foam layers with every sip. Alternatively, you can use the straw to mix the milk foam into the tea. I recommend doing that. The drink tastes much better this way, though then you lose the cool and unique look of the milk foam.
They sprinkle matcha powder on top of the foam which is a nice visual touch.
Service was good. The cashier was friendly. There were two employees working and our drinks were made immediately on the spot. The kitchen, complete with single-serving tea mixer, is all right there in the open.
For the mall, I think this is good bubble tea and, as Gwynn N pointed out in her review, this is the best (and only) option for bubble tea in the immediate area. read more