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Oak Brook, IL

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GOLFTEC Oak Brook

3.9 (7 reviews)
Open • 8:00 am - 6:00 pm

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Bhm Golf

Bhm Golf

1.0(13 reviews)
1.6 mi

Wow! I am SO happy to see I'm not the only one who has had a bad experience with this HORRIBLE…read morecompany. Their website raised many red flags for me and really didn't make any sense. It was, at the time, the only place I could find this specific watch I had been looking for as a gift for my husband. So I proceeded with the order but as the site got more strange, I decided to select "Call to confirm order" and "Call me for shipping price" as well as "Call me for payment". I did not want to send a payment without confirmation and while I was feeling a bit suspicious of this site. Well, after 2 days and no phone call or call back after I had left a message, I decided to find this watch elsewhere and cancel my website order. I am SO very glad I did this. I would have been out that money for sure. I knew something wasn't right. Thank God I trusted my instincts. Please, stay far away from this company! They are bad news and after reading all these other reviews, I am a bit nervous that they do have my home address. Well I guess that's ok, my husband is a police officer and still has yet to use his pistol. Lets hope these crazy people or person doesn't show up around our neck of the woods! ;-)

I gave one star because giving zero stars is not an option. I tried to purchase golf clubs from…read morethis man. I had a couple questions about them and when I called he first hung up on me, then the lunatic called me back just to scream at me. When I told home nevermind, I didn't want the clubs he told me I didn't deserve them, and screamed obscenities at me. After hanging up on him multiple times and his continued calls and harassment to both my husband and myself, I filed a complaint with the Better Business Bureau. Save yourself the time and hassle and buy your golf equipment elsewhere.

DICK'S Sporting Goods - Check out area.

DICK'S Sporting Goods

2.2(28 reviews)
8.8 mi
•$$$

This review would easily be 1 star if it wasn't for Sammi (sp?) in the bike dept. This girl…read moredeserves 5 stars alone for excellent customer service and the following reasons: 1. Her enthusiastic and friendly demeanor 2. Her extensive knowledge about bikes and the fact she shared this with me willingly & effortlessly. 3. As soon as I approached her, she stopped what she was doing and listened to my concerns, answered all of my questions and immediately made me a priority. I can't tell you how relieved I was to run into Sammi after my experience here the day before. I was sure the outcome of my return visit would be the same. Over the course of the summer, I've stopped at this store numerous times to look into replacing my bike and try some out but the problem was they didn't have many put together. So, I came back again and again in the hopes they would have a better selection of the type I was looking for. Yes, I went to other locations also and ran into the same issue. On virtually every visit, there was no one around. I had to go to another dept., find someone and was told either no one was available or left for the day and the associate who was available had no knowledge of bikes. Way to waste my time.. I came back on Labor day and again there was no one around. Found a young guy who very dismissively tells me "I know nothing about bikes and the guy that was here left for the day and we're understaffed, so you might want to go to Woodfield or Oakbrook." Really?? This kid could care less about helping customers and his attitude royally sucked. I ended up spotting 2 bikes, took them down and got a feel for it. The one bike I tried had handlebars that were completely off center. At this point, I decided to order the bike online. It was the right bike at the right price. Came back to pick up my bike a few days later and Sammi was in the bike dept. Boy was I happy to see her! She assured me she inspects all bikes that go out and noticed the handlebar issue on the one I was interested in. It was fixed. This girl is a keeper. I hope your reading this Dick's because unlike the associates I have run into at your store, this was the ONLY girl who truly helped me with my purchase. She takes pride in her job and it shows. Your team could learn a few things from her. I can honestly say I despise each Dick's location I've been to and have had nothing but horrible (or no) customer service. I feel like there's a monopoly on big chain sporting goods stores. There just aren't many around anymore. Sure I could go to Trek, but I'm not worthy of $1k+ bike just yet...Local bike shops are great, but also more than I wanted to spend. Bottom line - if you're looking for a bike, come here when Sammi is working or don't come here at all.

Just ran to Dick's Sporting Goods in store. Return regards to returning a bike, I picked up an…read morealternate location, show the barcode, and this jerk wanna be manager, who is in his 40s and a manager at a sporting good store.... Named Brian was a hands-off jerk. Ask kindly for store credit for a bike that is not 24 inches show the in-store barcode label and he still stated that there was nothing that he could do, remind me to never go back to Dick's, no wonder why they have two stars at this piece of crap location.

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DICK'S Sporting Goods
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GOLFTEC Oak Brook - golfequipment - Updated October 2026

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