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    Golden State Laundry Systems

    1.0 (2 reviews)

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    4 years ago

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    The Laundromat Of Downey

    The Laundromat Of Downey

    (75 reviews)

    $$

    Everything is super clean, they have a no washing pets beds policies that as a pet owner I can get…read morebehind. The washing machines are about average pricing and the driers are around $1.25. What I love most is that the dryers here ACTUALLY WORK SO YOU DONT HAVE TO PUT IN ANOTHER $1.25 TO DRY. Since coming here my clothes feel softer and cleaner and I didn't have to change detergent to get this affect. I guess having clean washers and dryers is all it took lol.

    Uncomfortable interactions and poor customer service…read more I really wanted to like this laundromat. At first it seemed clean and convenient, but over time the experience has gone downhill. Several of the larger machines now smell bad, which is already an issue. On top of that, interactions with staff have consistently been uncomfortable. Anytime we ask to break a $20 or $100 bill (which is pretty standard at laundromats), the response is dismissive or flat-out refused, without explanation or effort to help. The tone from staff often comes across as condescending rather than professional. There also seems to be a communication barrier, which wouldn't be a problem on its own--but instead of trying to clarify or help, it creates tension and frustration for customers. Most recently, we were told we couldn't start a wash late in the evening, only to watch another customer be allowed to do so minutes later. No explanation, no apology. Between the odors, inconsistent rules, and uncomfortable staff interactions, the overall vibe just isn't welcoming. Customer service matters, and unfortunately this place falls short. Any efforts being made to clean the machines have not resolved the problem and require improvement. Intent doesn't negate impact--discomfort was still caused.

    Laundry Guys - Clean & safe environment

    Laundry Guys

    (443 reviews)

    $$$

    I can't say enough good things about Laundry Guys! From the moment I walked in, Jackie and Ricardo…read moremade me feel so welcomed. They are both incredibly kind, patient, and genuinely care about their customers. I came in needing help with my laundry, and they didn't just assist me--they truly went above and beyond to make sure everything was taken care of. It's rare to find people who bring that level of warmth and attentiveness into what they do, but Jackie and Ricardo absolutely do. They made the whole experience easy, stress-free, and honestly enjoyable. You can tell they take pride in their work and in creating a positive environment for everyone who walks through the door. If you're looking for a place where you'll be treated with kindness and real care, this is it. I'm so grateful for their help and will definitely be coming back!

    Laundry Guys is a superior laundromat. It's more expensive but it's worth it because it's clean and…read moresafe, there are plenty of machines and tables to fold on, and the employees are really nice and helpful. I also like that they use cards so you don't have to worry about change or cash. There are several sizes of washer and two sizes for dryers. There are chairs and benches and TVs while you wait. They also play music which changes all the time so it's not always the same kind of music. The only thing I don't like is that their parking lot can often get full even when there are not many people inside and there's not a suitable place to park for over flow. A few times I've actually just left and come back at another time when I see the lot full. These are the rates for self wash as of 12/11/25: 2 load - $4.59 4 load - $6.79 6 load - $8.75 8 load - $11.19 Dryers for 10 min: Small - .75 Big - .90 They also have drop off and fluff and fold services, which are actually pretty reasonable when you do the math.

    Drop n Go Laundromat - Detergent Vending

    Drop n Go Laundromat

    (102 reviews)

    My dryer kicked the bucket a few days ago. R.I.P Whirlpool circa 2010. The possibility of a…read moreresurrection is in the hands of Amazon primes unfortunate shipping delay; of both parts & a questionable "dryer cleaning kit." The chronicle of whirlpool 2010 is to be continued; while I await for the revival of my beloved dryer, I discovered the Drop N Go Laundromat. Believe it or not, this is the first time I'm in need of this service, & of course I forget the detergent & fabric softener. Luckily this place has it all! A vending machine with both liquid and powder detergents. There's also fabric softener sheets and liquid. There's a few TV's, free wifi, & vending machines with snacks. Also there's a 711 next door, if you feel they don't have what you're seeking. Everything is paid by charge card. I appreciate the owners thinking ahead of time and having this place stocked with the necessities. The facility is very clean, and they also offer services to dry and fold. I spoke with a staff member today and she's also very nice. And so, the saga continues. Stay tuned for the resurgence of whirlpool 2010; if & when she returns she will be given a name, farewell & goodnight. Update: I conversed with the staff, tonight's employee Miriam. 5 stars to Miriam, she is very passionate about her job. I told her how my dryer went out and that I would be back in, until I purchase a new one. She walked me through all her preventative cleaning procedures and recommend I come back for heavy duty items so I don't exhaust my washer or dryer. I loved all her pointers. Miriam is very welcoming and kind; & because of her excellent customer service, I will be back as a consistent customer.

    I've been a customer of Drop N Go Laundry since 2022, and for the longest time, I truly loved their…read moreservice. I've actually been hesitant to write this review because I used to enjoy coming here so much, but unfortunately, my recent experiences have been very disappointing. The only bright spot lately has been Miriam, who is consistently kind and helpful. Outside of her, the level of service has declined significantly. During my last two visits, I picked up my laundry only to find ink stains all over my scrubs and my children's clothes. What's worse is that nobody mentioned the incident to me when I picked them up; I had to discover the damage myself. Most recently, I tried to drop off my clothes on Friday, April 24th, around 8:45 PM. I was met with a very rude staff member telling me they were closed, even though I was just dropping off. After some back-and-forth, she finally took the bags and told me they would be ready on Saturday. I waited for a text all day Saturday, but never heard anything. Not wanting to be a bother, I waited until Sunday to follow up. I called multiple times Sunday morning starting at 10:21 AM, 10:23 AM and 12:01 PM but every call went straight to voicemail. When I finally reached someone at 2:26 PM, it was Miriam. She informed me that she had just started her shift and discovered that the person responsible for my laundry had completely skipped over my order. I am so grateful that Miriam stepped in to take care of my clothes since they were long overdue, but I'm honestly hurt by the treatment from the rest of that staff. After being a dedicated customer for years, I don't understand why the service has become so unprofessional and dismissive. I really hope they can get back to the quality they used to provide.

    Golden State Laundry Systems - laundryservices - Updated May 2026

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