I got my license at another school but wanted more practice. I have no explanation for the dangerous situation I ended up in. Currently Joseph, the owner, is the only one working (which explains the many days that go by unable to reach his office that I and others experienced). Perhaps it's him being spread too thin, or the heatwave we were having, but what happened should not have happened, and I hope it doesn't happen to someone else.
From the start communicating was difficult. There was not much focus on technique with clear verbal guidelines and visual cues - he could tell you when you did something wrong but it was hard to get him to elaborate on solutions to fix it. Often requests for clarification resulted in him repeating himself, in one instance him repeating "Oops" meant I was too close to another car, but I had to tell him to use words other than "oops" so I could understand him.
He also doesn't tailor lessons to build on skills you already have - he repeats "stop at this stop sign" or "give the right side the right of way during a left turn", regardless of whether or not you do these things naturally. There's no balance between caution and building good driving habits through autonomy. He also grabs the wheel frequently instead of verbally guiding you to course correct. After all this he told me I was ready to purchase a car. If you're grabbing my wheel either I'm not ready or you shouldn't be doing that. There's more, but nothing matters after what happened during our last lesson.
It was my first time driving on a NY highway - the Grand Central. He had me switch into an exit lane and I looked around and said, "I think the guy behind me is going to let me go so I am going to change lanes". He didn't stop me but said after the driver behind me was too close. I didn't understand how he knew that so asked if he could explain. Instead he asked me to change back into the lane I was just in.
I said "I don't feel safe doing that". I am expressing fear before doing the maneuver he just said I did wrong to the person responsible for my safety. I don't want to hit another vehicle.
Joseph said, "If you stay in this lane you are going to JFK, we are not going to JFK. Change lanes". Why switch to an exit lane we weren't using for such a short time anyway? But I said "OK. Do I slow down to do that or speed up?" He said: "Just change lanes". I repeated "I will but do I slow down or speed up?" He said "Change lanes! You are in airport lane we are not going to airport just change lanes!" I said "Damn it Joseph just tell me to slow down or speed up!" At this point I am almost at the divider separating the exits going 50mph. "I am telling you! Change lanes!"
Knuckles white and breathing hard I winged it. We then proceeded to get into a 15 minute shouting match as Joseph accused me of not following directions. I said I asked for clarification so I didn't repeat my mistake and asked again. He said, "The problem with you is you think you know everything, you're not the boss". I pointed out asking questions shows I'm trying to learn.
I am flabbergasted that he decided to pick a fight over requesting instructions during my FIRST time on a NY highway - THIS IS FLAGRANTLY DANGEROUS & IRRESPONSIBLE. I am still driving on the highway during the argument.
I asked again, should I have slowed down or sped up? He argued more. I asked again. He did not answer instead lecturing me on a mistake I made two lessons ago saying I don't follow directions. My original question now asked at least SIX times remained unanswered. I asked again. The response?
"When did you give me time to respond?"
I think my mouth literally hung open at such a childish answer. Obviously, he could have answered the first time. I have no idea why he didn't just say "When changing lanes do XYZ. I'll walk you through it", like an instructor should.
"Just do it" is not instruction, a Nike sweatshirt could have given me that sage advice. Perhaps most importantly he did not attempt to deescalate the argument. He refused to give instruction on a highway, picked a fight, personally attacked me, and refused to admit that his handling of the situation could have been better because, "You hired me, not the other way around, you are not the boss". He also never asked me to stop driving so he could take over - I completed the entire drive, taking the highway to Queens Blvd even though holy hell I was scared. Fighting with the person you entrust with your life during your first time on the highway is a terrifying experience I don't wish on anyone. The argument distracted him so much we got lost and he had to use his GPS to get us back - he clearly lost control of the situation.
I had the cost of my last remaining lesson refunded. read more