We visited Aki Sushi expecting a simple, decent meal based on the high ratings, but unfortunately…read morethis was one of the worst dining experiences we've had in the Tri-Cities. Service was disorganized from the start. My wife requested water with no ice, but we were immediately brought a glass full of ice by a different server who wasn't even assigned to our table. From there, communication between staff appeared completely disjointed. The food was equally disappointing. I ordered spicy chicken teriyaki and received what was essentially plain grilled chicken with almost no sauce--nothing resembling a proper teriyaki dish. We also attempted to order nigiri, but were told the server needed to check with the chef. No one ever came back to follow up, and we were never given the opportunity to order sushi at all. Throughout the meal, no one checked on us, asked how the food was, or tried to correct anything. The only acknowledgment we received was a brief apology when they brought the check, mentioning we weren't able to try any fish--which was exactly what we had been waiting for. The overall experience felt inattentive and poorly managed, and the lack of follow-through made it especially frustrating. Based on this visit, we won't be returning.

Still a great value for a superb vegan meal. Years later not a disappointment. Waiter said we…read morewere the first customers to order this in her tenure.

Really good food and service. Had the chicken stir fry (equivalent) and a nice red blend…read more Awesome service as well. The only recommendation is turn down the freaking Lil Wayne music. I don't need to hear him rapping about this and that in my ear while I'm trying to get down on some Miso :) Not a cheap dinner either but I'd go back

We decided to come here for my daughter's 16th BDay dinner and the food and service didn't…read moredisappoint. The sushi was fresh and combinations of ingredients paired well with one another. The hibachi steak was cooked to perfection and the chicken teriyaki was perfect my daughter said.

Best sushi in tri cities. Stop by and find out for yourself. The owner and staff are awesome.read more

I love this place!! Always very good and polite servers, quick food and very delicious. The…read moreambiance is very calm and chill. Very polite owners. When you order takeout they draw outside of the boxes and provide napkins, sauces, and cutlery. Amazing place. Definitely worth the 5 stars.

Wow! Wish we found this place sooner. It's a long drive for us to our destination and this place is…read moreon our way, without being off route. We ordered 3 rolls: Baked Salmon Roll Mountain Roll (Deep fried) Volcano Roll (Deep fried) All 3 were delicious and fresh. However the volcano roll and mounter rolls were top notch!

We were able to sit down right away. The service was wonderful! The waitress was coming back often…read moreto checking on us. The food came out fast and was super delicious! Really high-quality really. Would recommend.

Our food and service was excellent. I love supporting small businesses and we had been to the sushi…read morerestaurant nearby the day before and were sorely let down. When I saw the to go sort of atmosphere this place had I was worried but the service was crazy attentive and friendly and our food was delicious. My salmon was perfectly cooked and I could drink their teriyaki sauce it's so good. I'd definitely return over and over again. Only thing I'd say they should work on is using actual tea in their boba tea blends and making them as teas instead of iced smoothies but their boba was perfectly prepared, it's just those powders make the drinks too sweet.

Where do I begin. The best service thank you. Gabriel. Food is super delicious. The veggie tempura…read moreis addicting. Our family loves this place.

It's a casual dining with hints of savory fun to want to dress-up when you visit next…read more We arrived after 2 p.m. on a Friday and was pleasantly surprised. Expect to use stairs to arrive to this location on the second level. We were greeted with smiles and seated immediately. The menu offered many options, yet, not overwhelming. We ordered an appetizer, and a set menu item with 3 rolls (checkout the photos). Great flavor. Smart plating. Easy to share. Looking forward to taking my family!

Little baffled how this sushi place has 4.4 stars before I dined in. I have a 3 star review as the…read moreyellow tail (hamachi) was not fresh and the overall taste of the roll was fishy. I took out the hamachi **pictured to eat one roll and then I realized the spicy tuna was also the same. Needless to say, I took only that one bite and didn't eat the rest. It made feel skeptical to eat the other raw things I ordered. I ended up taking a small bite of the salmon nigiri and I wasn't gonna eat the rest. One piece of the Unagi and also tasted fishy. I actually had high hopes so I was disappointed. I ended up asking for the check and just a to go container to take home the rest of the Agedashi tofu only. The servers were friendly and apologized for getting one of my orders wrong in the beginning. They were open to feedback which was immediately communicated to the manager. I didn't request for it, but they ended up scrapping the cost of the summer roll ($14) from my tab and an additional $2 discount, which I appreciated. I personally won't be a returning customer, but I don't necessarily feel that others shouldn't give them a try as I'm sure, they have other things on their menu that would be more appealing.

I've been going to the spot for a few years now and I've never once been disappointed when I go…read moredown there. As a matter of fact, every time I put in a to go order the very nice Lady, who takes my order and charges me at the counter, always hooked me up with this delicious, pumpkin juice, tea. Free of charge. Every time. I could not recommend this place more. If I wanted to 10 out of 10. Highly recommend. Definitely get your ass down there and try this.

Was in the area randomly and stopped by for lunch. Was not expecting to find such a cute Sushi…read morerestaurant in Pasco. We where sat quickly in one of the booths that has a curtain. Which gives a nice sense of privacy. The staff was friendly and on top of all our needs. I got the Spicy Crab roll and Volcano roll. I would have liked a little more spice in the Spicy Crab roll. The volcano roll was really tasty but hard to eat with the presentation. Its served flat with 3 scallops on it. Its a lot for one bite.

I have no idea how long the food has been looping in circles, but it is not fresh. I was excited to…read moreeat here but left genuinely disappointed. The fish quality is slacking and the rice is odd. The fried food is not warm and is stale, definitely has been out for a long time! It is terribly unfortunate to write a negative review but this place definitely needs a bit of work. Low quality food is one thing but low quality raw fish is another! If you want to eat here, please consider your health.

We had fun seeing all the different food items on the conveyor belt. Obviously, there were…read moredifferent kinds of sushi, but we also liked the marinated cucumber and popcorn chicken. The portion of cheesecake on the conveyor belt was just right too. The plates are color coded to indicate price. There was a menu to help you figure out the items on the conveyor belt, which was descriptive. It was fun to eat and be entertained by the moving conveyor belt.

Awful food - watery egg foo young, flavorless orange chicken and overall a huge disappointment…read more Thank gosh Grubhub refunded my money because I would not have paid for this in the restaurant.

I ordered through Uber eats and I noted on every item that I wanted extra soy sauce not the regular…read moresauce provided. I even requested extra soy sauce on the utensils request. I ordered two entrees and a couple sides. When I got my order I had 11 duck sauces on only 4 soy sauce. I called the restaurant and was told there was nothing that they would do for me and I had to call Uber eats. Uber eats told me it was the restaurant that had to fix it. The restaurant when I called back said the person who filled the order has been there a long time and doesn't get things wrong and it was basically my problem. I will never order from Sakura again. The managers comments were rude. I never complain but at this point I've had enough!!!@!

Proof Kennewick is what it is all about! Quick Service, great drinks, incredible food…read morepresentation, flavors which are out of this world! Great 3rd floor dining and part of iconic Tri-Cities! We actually got to eat on the 4th floor sky lounge area because the restaurant was soo busy! You love to see a busy restaurant that is how you know it is amazing! Highly Recommended

SO GOOD! Came back to the Tri-Cities and had to hit this place up. My Diablo shrimp tacos were so…read moredelicious. The shrimp was perfectly cooked, the veggies and mango on top were so fresh, and I loved that it was only 1 tortilla per taco. Maybe you'd want 2 but I loved just 1 because it felt lighter. The fries, ok, it could've been crispier. That's my only complaint. The cheese sauce on the nachos is like crack btw. I can drink it. Im gonna have to try and recreate it somehow since I live 200+ miles away. Service was impeccable. Super friendly both times I was here.