I would like to take a moment to sincerely thank all the staff for their exceptional service. Marina was particularly helpful; she arrived at work and immediately noticed that the inside of the establishment was uncomfortably hot. She proactively informed me that she would turn on the air conditioning to improve the environment. I want to ensure she receives the recognition she truly deserves, as she exemplifies an outstanding employee. Additionally, the quality of the food is excellent, and the cashier is friendly and efficient. The way the cup enhances the presentation makes the food taste even better and creates a more enjoyable experience. read more

And the award for, "Most Disgusting Onion Rings," goes to.............. Either they're under new management, or they have a new cook. I ordered from the Drive-Through this morning. I immediately noticed an orange tone as if these onion rings had been cooked in a marinade, recycled from a previous order, or had been exposed to cross-contamination. My attempt to bite into one of these onion rings was unsuccessful. It was like bitting into rubber, or a plastic chew toy a dog might enjoy. I don't know what happened but Golden Ox has an Onion Ring situation they need to correct ASAP, if they're interested in staying in business with me. I doubt I'll be back. This place is sub-standard. How about taking a little pride in your business, Golden Ox. read more

Golden Ox 2 - Award for, Most Disgusting Onion Rings. - American Near Me - Pomona, California

I've always had a good experience at Golden Ox Burgers in Pomona. My orders have been accurate, the food is delicious, and the portions are perfect for the price. The staff is really friendly, and I appreciate the attention to detail when preparing the food. I really enjoyed my meal today. It does not go unnoticed .....thank you! read more

Golden Ox 2 - Bacon and Egg Sandwich on Sourdough....no tomato. - American Near Me - Pomona, California

Don't come here, they don't take consideration of who was in line first they help whoooever they wanna help first, and they are very rude and disrespectful! They talk shit right in front of you!This guy in specific. Was literally cleaning his sweat with the white rag He was using to clean. read more

Golden Ox 2 - Nasty assss worker! - American Near Me - Pomona, California

Im a little confused on how they have 3 stars because the burgers we had were five star worthy! Ordered a mushroom Cheese burger + cheese burger combo which was just like how I remembered. In the category of fast casual It's why it's always been a Pomona original. You just always remember the taste if you've eaten here. I'm glad nothing has changed. read more

Don't judge a book by its cover! Ordered a cheeseburger special, upgraded to chili cheese fries. Total was just shy of $18 bucks. Kind of steep on the price if u ask me. Anywho, burger was definitely tasty, the chili cheese fries were good BUT the chili was a tad too salty. Perhaps the chili was just a lil salty today? Definitely glad I tried it out, good burger option! read more

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The food is so good, especially the burgers and chicken sandwiches. And the service was on point. As well everything was clean and loved how they have music. read more

Golden Ox 2 - Avocado Sandwich, fried mushrooms - American Near Me - Pomona, California

Came here with my Son and Brother after walking the Pamona Swap Meet. Had their juicy delicious Burger and Chili Cheese Fries. Had great service from the staff that took care of us right away. There was plenty of parking during busy hours. Nice little spot to grab a bite to eat if you are in the area. read more

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Just moved back to the area and remembered the Golden Ox was near by, at first I thought they were closed because of all the faded signs and dingy paint. But they were open, food was delicious and still great portions, but the availability of several menu items were lacking and the service especially during a slow period of the day wasn't all that good. Therefore only 3 stars. read more

The food, the service, I have to say my burger/food was excellent. The staff was friendly and cheerful.

Decided to give this place a try since I saw it on social media. I ordered pastrami chili cheese fries, steak sandwich and a grilled cheese sandwich. Steak sandwich had great flavor. Grilled cheese was nice and buttery. The fries were a tad too greasy for me but they had really good flavor and they give you a large portion. The lady at the window was nice and understanding that it was our first time so we decided to add funnel cake fries...they were so fresh and had a good crunch to them. All in all id come back here. read more

Golden Ox 2 - Pastrami Chili Cheese Fries - American Near Me - Pomona, California

They need to start double bagging their food and cheap paper bags just literally lasted from their door to the parking lot opened up and just spilled. I didn't even waste my time. I'm going back in there and they should know maybe get stronger bags or double. Waste of money that day. read more

Golden Ox 2 - American Near Me - Pomona, California

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Ordered a waffle combo. At the window I asked for extra butter and syrup. She rolled her eyes, threw two syrups in and shut the window. Food is ok. Customer service isn't. Maybe choose another job if you're not a people person, and definitely get out of the drive thru window. Won't be returning. read more

not in a great area however, the chili cheese fries were amazing alongside a cheeseburger ! The chilli cheese fries were read more

Golden Ox 2 - Golden Ox - American Near Me - Pomona, California

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I got off work late and ordered chili cheese fries, in which they charged me for. They gave me a burger instead and I didn't notice till I got home 15 minutes later I called and they asked me to bring the burger back and they'll give me the correct order. When I got there, The drive thru employee was extremely rude about it and had a bad attitude. GOT MY MONEY BACK AND I RETURNED THEIR BURGER. THEY CAN KEEP THEIR FOOD & BAD SERVICE. Won't be coming back. read more

The guys @ iron works are great. Friendly and prompt service. Did my gate and looks good. Real solid material and they have the best prices. read more

When your drive thru person says she put yellow chili's in your bag don't believe her Make her show you! BAD SERVICE! read more

Golden Ox 2 located in Pomona is DELISH! I work right down the street from Golden Ox, and my Team and I frequent their establishment on a regular basis for lunch. Not only is their food delicious, they have great deals too. Their family burger deal (4 burgers, 4 fries, and 4 drinks), you just can't beat it. Yesterday though, I decided to finally try their BLTA, and it was the best ever! Also to be noted, Golden Ox makes THE BEST french fries. Service is also fast and friendly. read more

Golden Ox 2 - American Near Me - Pomona, California

Golden Ox doesn't miss. All I wanted were some pancakes and hash browns. It's cost me like $13, inflation is a bitch. But it was enough food that I was able to eat breakfast and lunch and still have a half a pancake left over. Perfect fluffy buttermilk pancakes the size of dinner plates, 3 of them! And the hash browns were great, I LOVE hash browns! Crispy on the outside, fluffy on the inside. I'm hungry again just thinking about them!! read more

The person taking the order instead of her saying anything else before you even finish ordering every time I would order a item she would say anything else then she forgot some of my order I went back in she started arguing with me said it was my fault every one else heard my order I will not go back there lousy service read more

Surprisingly really good food and not a long wait :) will be back with my kids next time

The food was delicious and worth the price. The service was great the whole team and was helpful and got my order correct. The restaurant was nice inside and felt a warm welcoming while ordering they are amazing! I even made them laugh so did my mom everyone needs laughter it's healthy felt great to put a smile on their face God bless. read more

Super friendly staff, no long lines in the drive thru or inside. Burgers are well-cooked, buns even lightly grilled, and fries are well-seasoned. Plenty of seating inside. read more

Golden Ox 2 - American Near Me - Pomona, California

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I did not appreciate the Dolores brick of chilli they used to make their chilli cheese fries was expecting real and authentic chili!! Also had a western burger 0/10 garbage read more

I work with disabled clients and owner kicked us out and asked us to never come back. It's the lady that drives the blue Porsche. Bathrooms have been broken for a month too they were not working the last time I visited. Only 2 out of 6 clients didn't order we must've spent nearly $100 and she still kicked us out. read more

Horrible food and horrible customer service. Would only give me a partial refund. I asked for the owners name and the owner refused. Saw another customer in front of me also return food because it was rancid. Save yourself from the window slamming and all 4 employees staring at you for returning inedible food. Do better Golden Ox. read more

Don't ever come here. Tried to give them a chance, but they failed again! They forgot a burger, I left the rest of the food at home, so my family could start eating. I called, the guy said he would make it right now and he was "so sorry". I brought my son with me to get the burger. I asked the lady if she could comp 2 fries, which were me and my son's fries, because they fries would be cold when we go back home. She refused to make new ones, and then says if I have the fries I got earlier, she would take them back and reheat them. I said, for the gas I lost coming back here, you couldn't just make it right? She says, she's so sorry, but they have been very busy today. Oh ok, so my $40 wasn't good enough here. I get home, our fries are cold, and my burger was cold. So the guy I talked to on the phone, lied. It was original burger they forgot to put in my bag. They don't care at all! Don't waste your time here. Go to Angelos on Mission. They are way better, and they care about customer service! read more

Huge burritos and so delicious Would highly recommend coming here if you want a giant breakfast burrito

The food here is so delicious! I ordered two cheeseburgers combos and the chicken tenders and was very happy with the taste of the food. The service was very friendly and helpful. The ambiance was very nice. There was a family eating inside and they seemed happy. read more

Golden Ox 2 - American Near Me - Pomona, California

It's all about the Family Burger Pack for dinner. 4 burgers, 4 fries, 4 soft drinks. The burgers are a great size and have great flavor. The fries are perfectly seasoned. And there's a lot that come in the bag. Wash it all down with a refreshing coke or sprite. If it's breakfast, you're looking for definitely try the burritos. Breakfast burritos or carne asada, either way they taste great. And they're great size too .The staff is friendly and get your order out quickly. Will definitely be back! read more

I visit this location about once or twice a month, & I have never encountered such bad customer service as I did today! I ordered a breakfast sandwich & a soda. All my money down the drain! Not even 5 minutes into the meal my soda cup leaked all over me and the food. My daughter was driving and I decided to eat my meal while on the way to see my grandson. I had the sandwich on my lap & as I lifted the soda, it ALL poured out over the food, me, & the car!! The cup most have had a tiny rip that the heaviness of the soda & ice must have made it bigger. I called the restaurant to let them know and they seemed annoyed right off the bat. Its hard enough communicating because it appears English is not their first language. The one lady I was talking to gave the phone to someone else, and she seemed upset. She said well "it wasnt leaking when I gave it to you" and "didn't you notice it!" I was calm at first trying to explain that the cup is cheap styrofoam and it probably was a small leak. However, she was STUCK on the fact it was my fault & I must have put a hole in it. I then explained how my food wasn't even correct because I ordered it plain and she said well then you should've come back and I said it wasn't a big deal but it became a big deal when the soda leaked all over me and you decided to be rude! I told her good customer service would have been her apologizing and telling me, when you have a chance come back so we can make it right. She said well how is food ruined and I told her because it was on my lap and the soda spilled all over it. But she wanted to be a sarcastic, nasty, person and say "so you put your food in soda!, etc. She kept saying well what do you want... I hate that this woman acted like that and by the end of it I told her off. The customer service and food has been mediocre at times but I always believe in giving people other chances. I will NEVER go to this location!! They are jerks who don't care about their customers, and the food is too expensive for the quality!!!! I wish I could have given zero starts! read more

Amazing food , great service , highly recommend , would come back again , environment very family friendly ,

They NEVER get my order right when ordering a burger combo. Asked no lettuce and no salt on fries. Complete morons! Whomever worked the drive thru tonight at 7pm. Find a different job. Because you suck! You didn't give me what I wanted because you didn't want to cook a new batch of fries!!! Assholes read more

Golden Ox 2 - No lettuce on the burger and no salt on the fries. So today, 4-16-24 @7pm whatever your name is. You are completely worthless!! - American Near Me - Pomona, California

burgers wasn't all they way done I called to complain and they said it's nothing they can do about it so I just wasted my money

Best Turkey burger in town. This is my go-to spot if you need one. They season their food very well

Food was fresh Great service Place was clean We got our food quickly, but did not compromise quality read more

Been coming here for years. Food is excellent. Great seasoning, char, and taste for a price that you can't beat. Service was excellent from the cashiers to the cooks. Everyone in the store was attentive and welcoming. I brought some of my friends from college here for lunch today and we decided to sit inside instead of the drive-thru I usually take. We all noticed how welcoming it was and how clean everything was kept. This is definitely a spot I recommend checking out if you're in the area! read more

I love bravo burger but my husband insisted we come here. It's way cheaper but the quality is a little lower. They were out of ice for soda and they haven't changed their oil in a while so the fries were so hard they could break a tooth. The customer service was great tho, fast and friendly even personable. read more

The staff were very generous with a warm welcome. Delivered high quality customer service.

This place is truly underrated! The burgers and fries are always freshly made. Bacon Cheeseburgers with a side of jalapeños and fries never disappoints. Will continue to give them my business. read more