They go above and beyond to make the experience relaxing and enjoyable. Wonderful serviceread more

This place is really expensive and it's just OK…read more My biggest issue is that the place is just too crowded. I was literally inches from the pedi chair next to me. When I lifted my side desk to put my water down, it was knocking into the desk of the person next to me. Walking from the chairs to the front I was constantly having to navigate around people having to ask them to scoot their chairs in just so I could walk by. I also put in my appointment that I wanted gel polish, and they put regular polish on my toes which had to be taken off and gel polish put on...which caused me to run behind for an event that I had that evening.

They always do a great job. They are fast ans efficient…read more Water and wine are free. They do gel and dip nails as well as regular mani/pedi. No television on, which I really like.

they will tell you "just 5 min" and proceed to make you wait atleast 40 minutes. this is the 3rd…read moretime it's happened. the first time, i let it slide. the second time, i respectfully walked out. today? i walked out yet again and will never go back and shouldve learned my lesson the first few times. they have no sense of time and lie to you because all they care about is taking your money and not your time. absolutely no professionalism and lack of consideration for other people. i was particularly done and upset and told them i disappointed i was after they repeatedly lied to me about only waiting "5 min" almost every 5 min when i could've went and found another salon to do my nails. i now have to go to an event with my nails completely undone because they didn't have the decency to just be honest and not money hungry and inconsiderate.

This is my second visit to City Nails. My first visit was 3 weeks ago with a friend. We booked with…read moreKelsey but for the sake of time Tuan did my nails. I got dip w/tip single color. She did a great job on my nails, so I booked her for my hands and feet today. I wanted an ombré set on my nails and something a little more fancy than white on my toes. My gel deluxe pedicure was well done, she pays a lot of attention to detail and took great care of my feet. As my feet sat in paraffin wax, Tuan removed my previous dip set and put on and shaped my tips. She executed the ombré look I wanted perfectly with dip and gave me signature coffin shape I wanted! Tuan loves trying different designs and is great at her nail artistry! See you in 3 weeks!

Went in and asked for a regular mani/pedi. The whole time I was getting my pedicure, the tech was…read moretrying to upsell the gel manicure. She said, the regular polish would chip and they have the color match in gel. I guess this is the color match (see picture). I spent my money, wasted my time. All for this. I can't stand it. Only gave two stars because my pedicure was good with the exception of her using a drill on my toenails which was odd because it was regular polish but she didn't cut me so I left it alone. It turned out pretty.

Piss poor customer service. The lady got mad and told me "you can leave" after she didnt understand…read morewhat I wanted for shape. They also do the worst eyebrows I have ever had. This was my second time coming so I think this review is fair.

Piss poor customer service. Waited 50 mins for full set, eyebrow, and pedicure and received…read morenothing. Complete waste of my time.

When I saw the signs for Luxury Nail Spa go up a few months ago, I was beside myself. The Marigny…read morewas at long last getting a full service nail salon?! Be still my heart! And I patiently waited, but in the meantime kept going Uptown to my favorite, Southern Swings (which I still love, but it takes me a half hour to and from, which is not ideal). They recently opened and I had my first appointment yesterday. It's a huge, beautiful, sparkling clean establishment with a huge row of pedicure lounge chairs and nail stations. There are also hair stations for the future and private rooms for things like eyelash extensions and waxing. Similar to Southern Swings, they offer you bevvies (they have a little bar set-up, which is so cute) and a little cup of nuts. I love the nice touches! Facts: I had the best pedicure in years here! As in, super thorough and they even do callus removal and hot towel wrap as part of the most basic option ("Refresh"). I don't love getting pedicures (my issue), but this was so relaxing and my feet feel like buttah. I needed new claws and had Halloween on the brain, so I showed a photo of candy corn nails, super pointed and long(ish). I'm in love with my nails and can't stop looking at them. They have a 10% special now, but even without that, the price is so reasonable, a rarity these days. Nicki, the owner, gave me my mani/pedi and she is just lovely. I couldn't be happier with this new salon and I'm so thankful they are now in the neighborhood. I can't wait to go back!

I live near by and have been going since they opened. I never have left disappointed until today…read more I'm not sure if the person doing my nails was new but I had to repeatedly ask her to fix the shape of my nails because they're did not match. In addition to that none of them were even. Lastly the polish I picked out was burgundy but they turned out red which is absolutely not her fault just annoying. I will return but will ask for someone else next time.

I came to prom & posh when I lived nearby back in 2020 and then moved. Recently moved back, and was…read moreso excited to be near one of my favorite nail salons again. They accommodated me as a walk in today, and did not disappoint. I finally found the perfect emerald green dip color I could never find at other salons. They were able to get me in for a dip nail & gel polish on my toes last minute and I'm so grateful. The color, shape, & service was great. I'm so happy to be back in the neighborhood & they will be seeing me often.

asked for dip with chrome tips. I showed them a picture of what I wanted. I was told they could…read moreaccommodate. this was not complex. I wanted dip with chrome tips. it came out way too light because they selected the wrong base coat. They should know how chrome works if they offer the service. My only option at that point was to paint gel over the dip in a color that I didn't plan for or necessarily want. They did offer for me to go to another location on a different day to get what I originally asked for which was not helpful considering I had an event the next day. Disappointed overall despite their efforts to fix the problem.

Excellent service - always very friendly and quick. Their prices are fair! Highly recommend!read more

THIS PLACE WARNING DONT GO HERE!! I went here to get my dip…read moreremoved but little did i know they would file my nails down to the brim and overcharge me! First, they kept cutting my finger with the nail file, and then told me they didn't! But then they made me soak my hands in nail polish remover that hurt really bad because of all the cuts and kept filing until my nails where barley there anymore THIS IS A WARNING DONT GO HERE

Staff are friendly and you can tell they're close to their regulars. I loved that they had an old…read moreschool playlist with their matching music videos on the TV. We walked in for two pedicures and was able to be serviced right away. I agree with another customer about the hygiene of their tools as they are sitting under a UV light and not fresh out a pack (maybe that's a Cali thing?) We didn't get any infections though, haha, so that's a good sign. The attention to detail is top notch! I really appreciated it, especially since I'm so meticulous myself. Dude who did my toes did not rush through painting and brushed off any inconsistencies. Great service for a walk-in and last minute decision.

After being a loyal customer for YEARS, literally years, today was the last straw! It's only 2 nail…read moretechs I valued service from which are Tina & Ana. Ana used to be my preferred primary tech before Tina but I would still alternate between the two (still to this day). I went in today thinking I will get serviced but instead was basically denied service. Instead of being truthful, Ana had the owner Lee, lie to my face saying she had other people when nobody else was sitting in the waiting area. When I asked who else she had his reply was "Oh I don't know" and she doesn't even take appointments. I told him if she simply does not want to service me then she can just say that & his reply was "Oh I guess so, I can do your nails. I use to always do your nails" - LIES. Won't be back here EVER again, my money is green & it spends anywhere. I've had enough & today was the last straw.

Tran is such a kind person, and an amazing nail technician!! Will definitely be returning to see…read moreher!!

Best Nail Shop In NOLA! My family and I drive from Baton Rouge (1hr 20mins) to get have our…read moreservices done. We know all the workers. Everyone is so nice. Been going to this location for 3 years now We Love Jewel & Nathan The Holmes

I've been to two other nail salons in mid-city, and this is my preferred one. Unlike the others, I…read morecan book online and tap to pay. I walked in on Monday afternoon, there was no wait. Everyone greeted me, and I was offered a beverage as soon as I sat down. The tech was friendly and was conversing with me about French quarter fest. The salon was clean and bright. My service was performed quickly and carefully, plus the nail tech offered to experiment with a design. The receipt clearly laid out the pricing of the services.

Left a 4 or 5 star review on Google only to have to go back and try to erase it. Perfect experience…read moreuntil two days in, two of my gel nails had already peeled completely off unprovoked?!? And two chipped . Mind you, this was only a few days in! Id gotten them done for my daughters birthday party which was a week out. I was thinking they would still be in decent shape but they were horrendous by the day of the party. Got them done for nothing. 9 days have now passed and this is what we're working with (see photo). Not impressed. Never had a gel manicure be so short lived .. paid 50 bucks for my nails to be done for a maximum of two days. Found one in my backseat, whole. One in the bathroom, they just peeled right off. Insane.