Beautiful atmosphere, the some of the most modern equipment available for tanning and entire salon…read moreis very well kept, very clean. Friendly and knowledgeable staff there to help you with any questions or concerns you may have. Love, love love, bronze baxx!

We are in from Vancouver and dropped in for a tan. We were pleasantly surprised by the amazing…read morecustomer service from Alison. She is a great asset to this studio. Very clean place!! Shaun- Lisa

I have been a customer at California Tan since 2010 and consider myself an occasional user of their…read moreservices as I usually only like to pre-tan before winter vacations once or twice a year. They sell you packages of minutes that never expire and so for me, it has always been a pretty good deal. I never had a problem until last month when I showed up on January 28th for a tanning session. Until sometime last year, they had been using a paper card system to track your usage and have since switched to a computer system, which is a good idea. However, unless you purchased your minutes within the last 2 years, they didn't automatically migrate your minutes to the new system. As I am an occasional user, this happened to me. The girls at the desk told me that it would take a day to get the card from the owner's home (not sure why the cards are not at the place of business) and that the only way that I would be able to get a tan that day would be for me to either pay a drop-in fee or buy more minutes from them. So, as I understood it, I had already paid for minutes, and if I wanted to access these minutes to which I was entitled, I would have wait a whole day. And in order to obtain the service I came for immediately, I was to give them MORE money. Needless to say, I was irritated and voiced this discontent in a stern but still, polite manner. The girls told me to call the owner on his cell phone, which I did right there. He told me that he would be going back to his home to get my card later that afternoon and he would call me to tell me how many minutes remained on my account. I get a call from the owner an hour and half later to tell me that I had 29 minutes left. He said he would reinstate these but that he wouldn't let me purchase more minutes after that as I apparently "yelled" at the girls at the desk. It was the girls' word against mine, but the owner obviously immediately sided with his employees. Also, he told me that I put up quite a fuss for JUST 29 minutes. So, apparently, at this place of business, the employees are unable to handle customer dissatisfaction and deal with it, and the owner is unable to remedy a situation which was clearly created by his poor management decisions regarding keeping the cards at his home (still not sure why they are not at the business). When you pre-pay for a service at any business, it is not a stretch to expect to have immediate access to it. Additionally, if you're a customer with ONLY 29 minutes on your account, you're apparently worth less than a customer with more minutes than just 29. While the facilities have always been clean and the beds effective, the customer service here will be poor if you're considered by the owner to apparently be a lower-class customer according to the number of minutes you purchase. As for denying me the "privilege" of purchasing more minutes from you, California Tan... I had already planned on denying you the privilege of my further patronage.

The girl who helped me, i think her name was hannah, was so sweet. Since it was my first spray tan…read moreever i had no idea what to do but she was so helpful and some how made it not awkward. Also, my tan looks really nice. I will update if anything changes but as of now im really happy with the colour and the finish of it. I dont get spray tans often but when i do, im coming here again. The service was amazing, the price wasnt too bad(it was 55$ for a airbrush tan)it was really quick and i love the results.

I usually buy the lifestyle unlimited passes and take great pleasure in the various wellness rooms…read moreand what they have to offer. Some of my favs are: balancer, hydration station, red light and any of the tanning beds. I call my visits my "wellness trifecta", scheduling three things at most visits. I have the time and take great pride in doing something for me. All the employees I have come across at this location have been extremely pleasant, knowledgeable and kind. Can't say enough good things about Cherry, she is very professional and helpful. Booking online is very easy. If and when you have time to spend at Bronze Baxx, you will be doing yourself a healthy justice.

Keisha and Nicole at this location are amazing I love…read moreBronzeBaxx so much. The sauna and hydration station are so therapeutic. I hope they are back in business before my job is!!

Wow, is the service offered at the corporate level ever abysmal. I was a patron of a now closed…read morelocation which, for the record, offered great care at the brick and mortar level. That said, as this previous location was closing, I asked the staff to terminate my membership as I was not interested in leaving my neighborhood to access their services. Despite making the verbal request and receiving verbal assurances that my membership would be cancelled, years later I've come to find that I've been paying monthly fees for an unwanted membership which was transferred to a new location without my permission. Upon discovering this information, I promptly reached out to the store nearest the one I previously patronized and made a secondary request to cancel my membership which was granted. Then, as I had been making years worth of payments for an unused membership, I took my concerns a step further and contacted the Fabutan Calgary corporate offices. The receptionist asked for me to provide my comments in writing; these comments were then forwarded to an individual named Helen who, to date, has offered a rather dehumanizing response. Although my membership was ultimately canceled per my ~verbal~ request, Helen continues to imply that written requests must be submitted to be considered legitimate. This does take into account the fact that, since the date I initially understood my membership to have been canceled, I have never sought further services from any Fabutan establishment. Helen is prompt to remind me that my initial waiver states that, in the event of a store closure, memberships will be transferred, however, she refuses to acknowledge that my request to terminate the membership was made which would supersede this policy. Additionally, as I am a busy professional and prefer to not communicate by way of lengthy emails, I've asked Helen numerous times to contact me by phone which has been outright refused. This all points to a standard of predatory business practices at the corporate level and gladly perpetuated by this individual, Helen. I would suggest that if you find yourself in search of the services offered by the likes of Fabutan, you take your business elsewhere.

I LOVE THIS PLACE The staff is super friendly and reliable…read more They are helpful and answer all my questions. It's great they are actually knowledgeable about all the services they offer. I do ted light tanning and lashes here. The lash technician was so welcoming and did such a great job, I was very comfortable and my lashes look great. She really was attentive and thorough. The pricing is good and they have great deals. And it's easy to sign up. Parking is great considering the parking lot isnt very big. The wait times are not long which is good too. I highly recommend this salon in airdrie.

The lady at the reception was very friendly and welcoming. I wish I remembered her name to post…read morehere! Great customer service and easy process. Thank-you!

First tan today and Bobby was very welcoming and freI fly and quickly and efficiently showed me…read morethier tanning bed which was different from what I have used in the past. Great beds! Clean location and easy to access parking and right on time for my scheduled first tan! Thanks so much and I'm looking forward to using Glow as I prepare for my trip to the Baha at the end of December! See you soon! Dave

I booked a spray tan last week with ?Heidi. I went in today…read moreand received excellent service. She was knowledgeable , efficient, and had a very friendly- professional demeanor. If you're considering a spray tan or other tanning services this is your location!

Great place to get an airbrush tan. I feel totally comfortable with the girls (I generally go with…read morejust underwear on for my tan) and they do a great job. I noticed that Rachel (the owner) really appreciates feedback (positive or negative) and seems to really care what you think as a customer. They recently moved to a new spot on 4th street which I think is WAY better than the old spot they had (which had crappy parking and was difficult to get to). They are hoping to open a spot in Aspen woods by my house, I really hope they do, that's the only drawback I have to it, I hate having to go downtown for the spray tan. It lasts at least 7-9 days on me and the colour is great. They could work on how they spray hands and feet but I figure these are pretty difficult areas to master. I highly recommend this place for your next airbrush tan!

Wow, is the service offered at the Fabutan corporate level ever abysmal. I was a patron of a now…read moreclosed location which, for the record, offered great care at the brick and mortar level. That said, as this previous location was closing, I asked the staff to terminate my membership as I was not interested in leaving my neighborhood to access their services. Despite making the verbal request and receiving verbal assurances that my membership would be cancelled, years later I've come to find that I've been paying monthly fees for an unwanted membership which was transferred to a new location without my permission. Upon discovering this information, I promptly reached out to the store nearest the one I previously patronized and made a secondary request to cancel my membership which was granted. Then, as I had been making years worth of payments for an unused membership, I took my concerns a step further and contacted the Fabutan Calgary corporate offices. The receptionist asked for me to provide my comments in writing; these comments were then forwarded to an individual named Helen who, to date, has offered a rather dehumanizing response. Although my membership was ultimately canceled per my ~verbal~ request, Helen continues to imply that written requests must be submitted to be considered legitimate. This does take into account the fact that, since the date I initially understood my membership to have been canceled, I have never sought further services from any Fabutan establishment. Helen is prompt to remind me that my initial waiver states that, in the event of a store closure, memberships will be transferred, however, she refuses to acknowledge that my request to terminate the membership was made which would supersede this policy. Additionally, as I am a busy professional and prefer to not communicate by way of lengthy emails, I've asked Helen numerous times to contact me by phone which has been outright refused. This all points to a standard of predatory business practices at the corporate level and gladly perpetuated by this individual, Helen. I would suggest that if you find yourself in search of the services offered by the likes of Fabutan, you take your business elsewhere.

BUYER BEWARE! Unfortunately, this location charged my credit card for a lapsed membership for over…read morea year and are refusing to refund me even though they're in clear breach of contract. Good thing I've lawyered up I guess, so I'll get it back through the lawsuit, but for anyone considering doing business here... don't sign anything. They don't honour their side of contracts!

BRONZE BAXX WELLNESS - MARDA LOOP LOCATION…read more I am extremely grateful and appreciative for being referred to Bronze Baxx by a family member. In March 2024, I sustained some severe injuries due to an accident. I was living daily with (Level 10) excruciating chronic pain. My injuries included my lower back (L3, L4, L5, and S1); Muscle tears and tendon bruising to both of my arms, baker's cysts and torn menisci in both knees on both sides. My OT at the first hospital initially had me walk with a walker and over time I progressed to using a cane. An extremely debilitating and humbling experience as I am 63 years old and was very active for my age prior to this accident. I have had to be taken by ambulance to the hospital because I could not walk and the pain had literally soared through the roof; level 100 out of ten, if that is possible. There have been several treatments over this past year with one in particular being cortisone injections in the injured areas. Not only were my injections extremely painful to have. I had multiple injection sites given the injured areas and the strong level of pain I have/had been experiencing. The results for me were very short lived. There was some minimal pain relief received from the cortisone injections BUT they only lasted me a few weeks to 4 months at most. Doctors also tried an epidural in my lower back after the cortisone did not work. I thought great I finally have some pain relief in my lower back so I could somewhat function, however that too was short lived as the pain relief in that area only last approximately 4 months. As stated earlier, for me, the cortisone treatments and pain relief was not working long-term, and as you may know, there is a limited amount of cortisone that a person can receive in their body and I had several areas treat. Cortisone use long-term is NOT a healthy option in my opinion, but I had to try it to see if it would work. Long-term use of cortisone injections can lead to several damaging effects, including cartilage damage, tendon weakening or rupture and bone thinning. Though I knew the risks going in I just wanted to have relief from the daily excruciating pain. I have several amazing treatment providers which includes specialists in the fields of: - Sports Medicine (AKIC Clinic); - Acupuncture & Holistic Medicine (Dr. Don Fan); - Massage Therapy; - Chiropractics (Curo Chiropractic); - Neurologist and Electromyographer (Dr. Fridhandler) at the Alberta Neurologic Centre; - Pain Management and Resolution (Divergent Health Care); AND - Late last year I added Bronze Baxx Luxury Wellness to my team. I researched the services provided by Bronze Baxx to see how their services offered would cohesively work with my other therapeutic treatments. They suggested the "Ballancer Pro", "Red Light Therapy", and "InfraRed Sauna." Now, I am not going to list all the strong benefits one can receive by using these therapy modalities BUT the results for me having been amazing. Check those benefits out on Google as they are extensive and positive. In hindsight, I wish I would have added Bronze Baxx to my healing team a lot sooner; but in my opinion better late than never! It is choice that I do deeply regret for not adding Bronze Baxx way sooner especially now, knowing the benefits I have received ongoing since I started my membership; they are now a part of my valued team. All my girls working there are amazing. They are professional (no pushy sales tactics), knowledgeable, engaging with each person that comes in, good listeners, extremely accommodating for my special needs, and a true joy to be around. The place is incredibly clean, welcoming and well maintained. I always look forward to going to my Marda Loop location because it is peaceful, has great music, and inviting. I strongly suggest that anyone who is experiencing severe chronic pain like I have to give these services a try. And for those with no chronic pain, you will definitely be glad you did add them to your health and wellness list because we all deserve to do this.

McKenzie Bronze Baxx location, is awesome! This wellness centre is outstanding, above expectations…read morewith services available, quality of equipment, & the personnel have been amazing. I've used majority of services available, & it's been a great integration for my health journey! Thank you Bronze Baxx!