A neighbor's great recommendation. I usually clean on my own, but decided to do this while I am…read morerecovering from surgery. I signed up for the Premium Package. It includes some services that I didn't need (e.g., bed sheet change and cleaning blinds). The walk-through was great - base boards, ceiling fans and those corners I can't get to; surfaces were spotless. I was charged the max in the quoted range for that packaged. It was my mistake to not look at that more carefully before I paid the bill. Realized this afterward and told Superior Bright. We went back and forth a bit and I told them that I should have read things more carefully. In the end, they Zelled me back some money to make up for those few things. They responded very quickly, to my initial request for an appointment and to the billing inquiry. The communications were professional. I will probably hire them again and request the same house cleaner. She joined the team just 2 weeks ago, but has 14+ years of experience. Gave a 20% cash tip plus my hydrogen peroxide cleaner so she had a Clorox alternative for future use. I sure got lucky - she was wonderful.

The team did a great job overall. I can tell they were conscientious of doing a thorough job. A…read morefew spots were overlooked (dusting ceiling fans and a shower tower that holds shampoos and conditioners). Other than that-the floors, bathrooms, bedrooms, kitchen and everything in-between were pristine! It is nice not to have to tell a team what needs to be done-they just do it! They had smiles (behind those masks they wore) and seemed to work very well together-enjoying their jobs. Makes a difference! I would recommend them fully and am confident they will get these last two minor items the next time they come work at our home.

Yes! Highly recommended! We requested a move in clean / post construction clean for our newly…read moreremodeled home. The house sparkles and smells so fresh! After nearly 18mo of demo this made it finally feel like home! Excellent customer service and pricing! Cannot recommend Isabella Cleaning enough.

Erika Gaitan and her partner did a wonderful deep cleaning that took about 7 hours! I have had…read moremedical problems this year and have so needed some help, and I am very glad that Isabella Cleaning Service was available at this busy time of year. They did an excellent job - - - top-notch, nothing undone, no stone unturned. They went above and beyond my expectations not only in the quality and cleaning and the value for the money, but they also did a lot of extra details like baseboards, ceiling fans, refrigerator, air fryer, etc. They even had their own cleaning equipment and supplies. They have totally blessed me, and I do not hesitate to recommend them to anyone. I am so much more confident now to host people in my home, knowing it is so clean. Thank you so much, Isabella Cleaning service of Durham, NC, and Merry Christmas and a Happy New Year!

Amelia was very prompt and very easy to work with. Her estimate for the cleaning services was right…read moreon target for the time the team needed. The crew that showed up for my move uut clean was great. They were very thurough and very detail oriented. We did an initial walkthru and went over all of the items that were to be cleaned.

The cleaning crew was very professional and exceptionally detailed in the process making sure…read moreeverything was spotless! I would highly recommend this crew for any cleaning you need done!

Great service. Quick replies, excellent crew. Could not be happier…read more Team showed up on time, and got straight to work. They let me continue working in my home office and worked around me until the end.

I've been using the Neat Squad for a long time. The ladies of the team are so efficient and…read morethoughtful. One time we were away from town and they found one of our toilets leaking; they took a picture and notified us of the problem. This was not a big deal and they fixed it for us. I switched over to another company - can't remember why - and they charged much more and used my own equipment. It wasn't worth it. I am back with the NS and happy!

Absolutely awful experience. If I could give this company zero stars, I would. They left my home…read morereeking of harsh, cheap chemicals so strong that my family had to evacuate the house for over an hour just to breathe. It was completely overwhelming and unacceptable. Not only did they fail to use quality, safe products, but they also didn't communicate what they were using or offer any alternatives. I expected a clean home, not a toxic cloud. Save your money and your lungs -- avoid this company at all costs

From the owner: Tired of cleaning? Let a mom take care of it! From your home to your office, we get the job done…read moreand we do it right no glittery distractions, promise. Call us for spotless results and a little extra shine!

I wanted to update my review for MM, as I have received a few messages asking me if they are still…read moreholding up to the standard that they set back in 2012 when I wrote my last review, and I have to proudly say, YES! MM is just as wonderful as they were back then. I mentioned in my last review, traditionally, after a cleaning company has been cleaning our home for a bit, we start having issues after the 6 month range and the service goes down hill. I can proudly say that nothing has changed, except that Desmond is no longer there. Frannie, the owner, is extremely helpful, thorough, and communicative re: questions the cleaning staff has for me. I am looking forward to continuing our services with Molly Maid, and loving the job that they do for our home. It makes our lives much easier to come home to a clean house, and to have time to enjoy our lives without having to spend the entire weekend cleaning.

Okay cleaning service, although nearly always had to do something after they left - I was never…read morewowed by the service. The real downside is that you dont get what you pay for - Monitor the time they actually spend cleaning and speak up early or they'll happily keep overcharging you. The worst however is their customer service - grumpy reps, poor communications and also don't expect them to care enough to address any of your concerns or communicate timely with you.

The team Always does an amazing & thorough job cleaning the house. great service each time!read more

Putting in my Vote for the # 1 cleaning team in NC Kristin…read moreand her team, are FABIULOUS!!!! My house never looks as perfect as when they finish, compliments from everyone who enters my home!! they are caring and careful with all of your belongings and wishes i choose ZEN As the BEST !!!! Janet Borriello

Great cleaning, fast, thorough, reasonably priced. Very dependable, honest, and trustworthy.read more

Sharon is excellent! I'm 'picky' sometimes ...... you…read morewon't find anyone better!

I reached out to request a quote to initiate house cleaning service but needed to start off…read moreexplaining I needed a post home renovation deep clean first and was told by Jamie that I would received a message from a team member shortly detailing a quote. Instead, I received a follow up message from someone that did not provide their name less than 10min later stating that they cannot offer the service I need and I should look elsewhere. I requested clarification on what service they thought I was requesting or if in fact they are not equipped to offer it, they replied that they don't do one time cleanings. Which is not what I stated ever. This rating is based simply on poor communication and poor customer service practices. I cannot speak on the value of the services provided as they made it clear they're not interested in taking on clients.

Roxana and Zuly were here today and did a fabulous job. I've always been pleased with the service…read moreand John is great to work with if a change is needed. Candi