He showed up right on time He did a thorough inspection of…read morethe chimney. He was very honest in saying that we don't need any additional work at this time. Much appreciated

We had an issue where water was leaking down the chimney into our living room. A storm knocked the…read moreold chimney cap off the chimney, and the old chimney cap damaged the pool solar panels. That caused the pool solar to spray water toward the chimney. The mortar was falling apart in some places too, so water could potentially leak in through the sides of the chimney. Sam from Hex Chimney did a great job repairing our chimney!

Five stars for the following reasons: Punctual,…read moreprofessional, efficient, pleasant, and fairly priced. They gave me a window from 10 AM to 1 PM and their office communicated with me the day of via text to let me know my technician would arrive in 20 minutes. He arrived right on time! Communicated expertly. When I called for a quote, Janice was extremely knowledgeable and pleasant, never pushy. The price was fair and reasonable, Amador, the technician was very efficient and took lots of pictures for my summary. Checked all the boxes so I will use them again.

What I know about chimneys could fit in a thimble. I was seeking other information and was informed…read morethat the Crown on the chimney was deteriorating and they showed me pictures. What was helpful here, after the owner answered 1000 questions, was getting the work done promptly after determining if it even needed to be done.. as I said that was not why I was calling around to begin with. The owner was courteous and patient explaining what my alternatives would be to correct the problem and what could foreseeably be an issue with water leakage inside the house if left without repair. It took hours to repair and seal the chimney. They showed up on time. There was no mess. The prices were fair.

Got the premium package which was slightly better pricing. Easy to schedule and good communication…read more Had to change my appointment due to emergency which was fine. Showed up about 20 min late after the assigned window, but would have been nice to update me earlier. Seems like they did a good job, took around 1-1.5 hrs, however left a lot of dust and debris after on my kitchen counter and on the bed in the bedroom after they left. They also helped me change the air filters in the heater. Addendum: upgraded to add 5 stars after they reached to to rectify the situation. Appreciate it

I requested quotes from several duct cleaning companies through Yelp and Duct Pros stood out for…read morebeing straightforward and reasonably priced compared to others. One big tip skip the promo emails. The deals you get by contacting them directly are much better than what's advertised in those marketing blasts. Booking and pricing experience Communication was easy and transparent. No aggressive upselling, no pressure to add unnecessary services. They also offer solid incentives if you schedule on a weekend and are flexible with payment options, which I appreciated. Service experience The crew showed up on time and finished everything efficiently in about two hours. They did not show up with flashy uniforms or branded trucks, but honestly that mattered far less than the quality of the work. They clearly knew what they were doing and moved with purpose. They went the extra mile by pulling out the dryer and cleaning it thoroughly from the inside, not just the vent line. Bathroom exhaust fans were cleaned properly as well, which is something a lot of companies rush through. Results This is a relatively newer house so there wasn't a ton of buildup, but the work was done cleanly and professionally. No mess left behind and no shortcuts taken. Final verdict If you want honest work, fair pricing, and zero sales nonsense, Duct Pros is an easy recommendation. I would book them again without hesitation.

Great service. I'm a return customer and I'm happy I stayed with Den Defenders! Our technician,…read moreAnthony was excellent.

Super unprofessional. Booked an appointment with den defenders to put in $1000 worth of screens…read more They said someone would arrive between 830 and 12:30 PM, so I took off work to be home for them. No one ever showed. When I called to ask what was going on, they said their guys couldn't arrive until 1 or 1:30 PM, they couldn't be sure exactly. Which means I would now have to also take off the afternoon, and dedicate an entire day to this installation. They didn't offer a discount for the hassle or inconvenience. There are a million other companies in the Bay area that install screens that actually care about customer service. Skip this place.

Vlad was very nice, he showed up on time and explained everything before he started. When I called…read morehis company to schedule the appointment they were very upfront about the pricing. They told me that WITH the Groupon it would still be a bit more depending on how many ducts, returns, and vents I had. I was told ahead of time that if the system had not been cleaned before that it would be $25 for each hole they had to cut (this was the standard with the other companies I checked out). Our house is 40 years old and has never been cleaned ( we recently moved in).My wife and sons allergies were getting very bad. And the amount of dust, hair, rubber bands, spoons, ect that was pulled out of the system was unreal. As for the pricing, a previous reviewer wrote that it was very confusing and not right. I have to strongly disagree. All I had to do was ask ahead of time, count my vents, ducts, and returns. I came out with a price that was true as well as more affordable than any other company we looked at. The person that wrote the bad review also clearly failed to buy the Groupon online and was supposed to pay Vlad in person but seemed to get upset by that. Can't just mention it and expect to get the killer discount, you have to actually purchase the Groupon or at least pay the discounted price. Treat others like you would like to be treated. My experience was outstanding, my ducts are clean and we will be using him again.

WOW! If there was a way to record "0" stars, I would give them that! Was going to purchase a…read moreGroupon and lady on phone says that they would honor the price...$47 for 10 registers and one main, then give us an estimate for the rest of the house. Guy shows up and wants to charge us $600!! PLUS on their website it shows sanitizing is included in all their services, but Alex said it was not and it would be an extra $200!! Can you say bait and switch?!?! DO NOT USE THIS COMPANY...there are so many other companies that do the same or better job at a more reasonable price AND honest!!

This is who you want to hire to fix / repair / clean your chimney! Martin is fantastic. He told me…read moreexactly what I needed to do for safety and to protect my house, and different options with transparent pricing based on whether I planned to use the furnace vs just keep the chimney and house safe. He showed me where other people were trying to sell me "fixes" I didn't need. He patiently answered all my questions as an uneducated but curious homeowner comparing multiple quotes. He responded quickly to all texts and calls and was always very kind and generous with his time. The quote for the work I decided to do was similar / less than another company I looked at and Mr Chimney seemed like a far more professional company in terms of communication, presenting options, estimate, etc. Their office seems understaffed (maybe just 1 person working there?), but Erica is super nice and sent the estimate and scheduled the job...best to call her because they must be overwhelmed with email and I didn't get a response to email. The day of the work, the workers came on time, were super nice and explained everything and answered all my questions. They were supposed to do a number of repairs including fix my damper. They unfortunately said the damper couldn't be fixed but they were able to close it and I don't plan to use the fireplace, so they removed the charge whereas other companies might have charged me just for getting it to move enough to close fully or tried to talk me into replacing it. They simply presented the options and their costs and said I could decide later if I decide to use the fireplace. The workers were neat and clean, worked efficiently, and the chimney looks brand new after their repairs. After the work, I was cleaning leaves out of my gutters, and thought I saw some cement dust that had blown into the gutters during the work and was worried it could turn to cement in the rain and clog my gutters. I called Martin and he sent his workers back the next day to clean it up. He told me actually it was not cement dust but some debris from the roof but his team kindly cleaned it out anyway to assuage my concern-- truly old fashioned customer-centered values which is rare in this day and age. I would hire them again for any work and highly recommend them. Thanks, Martin, Erica, and team!!

We had them come out to do the inspection of our fireplace. The tech identified some issues that…read moreneeded repair. I had to follow up with them to get the invoice many times then asked them how to pay the invoice and schedule the needed repairs, but never heard back on either item after several reminders.

Baycare responded to my Yelp request very promptly with a details on how to schedule. They were…read moreable come out really quickly and had very good pricing. I was able to have my fireplace and chimney inspected, cleaned and repairs made to the upper portion with fresh paint in about two hours. I was very happy with their service and attentiveness. They also made a great recommendation for replacement doors on my fireplace. I would recommend this company for residential repairs.

I had an amazing experience with this chimney cleaning and repair service! Tony was absolutely…read moresolid from start to finish. He showed up on time, thoroughly assessed everything, and walked me through what truly needed to be done versus what was just "nice to do." That level of honesty is rare these days, and I really appreciated his transparency. The work was done professionally, efficiently, and with zero upselling--just real recommendations that made sense. My chimney looks great, and I feel confident everything is safe and up to code. If you want honest, high-quality work done right the first time, ask for Tony. Highly recommended!

Easy to book, friendly helpful and knowledgeable tech, gave thorough explanation of issues and…read moreprovided a prompt report were all helpful with a recent inspection for a home purchase.

This would've been a 5 star review but... Scheduling was complicated. I was getting phone calls,…read moremessages and text from three different numbers and it was confusing. I thought I had an appointment confirmed but then I was told because I didn't call someone back it was cancelled..then they showed up?? The guys were nice. Eli explained what they were doing. They were quick and efficient and they left everything clean. They did a great job. They explained what they did and what they saw that might need work And at that point, they walked out the door with a five star review. Here's where it gets dicey. When they came, my flue was open. Being widowed I've learned to make fires but I have never opened or shut the flue. It was open when they got there and when they left the last thing they said was "OK now you can make a fire". But they didn't tell me that they had shut the flue or damper. I didn't know it was a thing until I made a fire and my house filled up with smoke. Opening all the doors and windows didn't work. The fire alarm kept going off. I couldn't make it stop. I shut the glass on the fireplace. Ended up having to call the fire department. I had to get my cats and throw them out in the rain and wait outside. The fire dept confirmed the flue was closed. They opened it and they brought in big fans to air the smoke out of my house. It's still smell smoky. The worst thing is this was super traumatic for me. I didn't know why the house was smoky I didn't know what to do. I didn't have my husband or anyone to help and I was panicked. It was a really horrible experience except for the hot firefighters lol. Based on that they would get zero stars so I gave them 2

Highly recommend The Irish Sweep for your fireplace and chimney needs! We bought an older house…read moreand inspections revealed some age related issues inside the chimey. The first company to look at it said we'd need to tear the chimney down and rebuild in order to use the fireplaces, but The Irish Sweep were able to use a more modern technique to do the interior repair to the existing chimney, saving us many thousands! They were also able to facilitate some repairs to the bricks and provide a new chimney cap, as the old one was held down with a wire as a stop-gap solution. We now have a fully functioning and stable chimney to be enjoyed for years to come. Communication was easy and they showed up reliably and on time for the inspection and the job. Estimates were quick and accurate. Whatever service you are considering for your fireplace or chimney, look no further than The Irish Sweep!

We highly recommend using The Irish Sweep for all of your fireplace/chimney needs. Booking an…read moreappointment was straightforward, the two-person team showed up promptly, and they left us with a much cleaner and safer fireplace and chimney. They were also very conscientious about not letting any soot get onto anything else in the room. Fantastic service for a very reasonable price!

I am disappointed with their policy. I needed a remote replacement. I was advised I would have to…read morepay over $400.00 for a full inspection then the price of the remote. I am a repeat customer and was told there was nothing else that could be offered to me. I Paid for a full inspection 2023 or 2024 and the year before had an inspection as well. I was told it's not needed every year unless there are problems. But their policy now is of such if they touch my insert, even removing the glass to hit a reset button for the remote they would have to do a full inspection. So total Cost would be close to $600.00 when all that is needed is a remote. I did find a company to Come and handle the remote only but I would have rather stayed with Fireplace Tech. Disappointed

Wow amazing service Wilson the technician-detail oriented, got our old fireplace working safe and…read moreclean. Can't say enough how pleased I am!