I visit this store weekly (sometimes multiple times a week) and always receive outstanding service…read more All of the employees are helpful, knowledgeable, and pleasant! There is literally never a wait (I'm usually running in to hit the 5:00 pickup). I know they work to keep wait time to a minimum and it shows!!

I was SO impressed by this Fed Ex location…read more - SUCH FRIENDLY EMPLOYEES. Both people I talked to (I think their names were Natalie and Randy?) were unbelievably kind and helpful. They pleasantly carried on conversations with me and even cracked a few jokes. They made eye contact and went above and beyond in making sure I had an enjoyable experience. - Quick service! Even though there were two people in front of me in line, I was helped within 30 seconds of walking in the door. I recognize that this isn't always possible, as some orders take longer than others, but I noticed every employee performing their tasks speedily. I was grateful that my return didn't take longer than needed. I walked into Fed Ex feeling average, but walked out with a smile on my face. Who knew a shipping place could do that do you?!

Terrible customer service. The guy who works there doesn't want to be there. Well neither do I more…read morethan I have to with an attitude like that. A smile wouldn't hurt anybody.

This is the WORST UPS location. I have dropped off the same package to them TWO different times…read morenow. Each time making sure the store places the hazardous material/dangerous goods sticker on it due to it being a laptop... both times it has been sent back to me missing this label and the 2nd time (today) I received it back with a 6-8 inch hole in the box... this is a LAPTOP. When I called the store the person who answered was beyond rude. She couldn't tell me when the manager would be in so that I could go over this with him because he has "stalker" issues. She also said that they will NOT do anything about the hole in the box because it isn't a concern of hers/theirs. This location is beyond a joke!

Follow up review of this Draper Post Net as I approach my 5th year anniversary as a happy customer…read more Not sure why I only gave a 4 Star review previously; it should have been a 5 Star. Every time I come to pick up my mail there's no sneaking in under the radar as someone is always going to say hello and goodbye, some of the employees know your name, lots of parking, they take Amazon returns etc... on top of the mailbox they provide shipping services, mailing supplies etc. easy peezy!

Excellent staff. So friendly and helpful. Thank you for…read moreall you do. I went there recently. Thy helped me a lot. Sometimes I need to print or copy and they are there to help.

Horrible service. In no rush to help anyone. Awful lines…read more no hurry help and seems half asleep. Avoid this place. It's worth it to pay more at UPS or fed ex

I went to set up a nonprofit marketing mail account, not knowing what to do. I was greeted by…read moreChandra with a smile and promptly directed to Amber in bulk mail. Amber was efficient, kind, thorough, and thoughtful. She explained things simply and made many offers to call her anytime if I needed help with any aspect of the marketing mail. It was so refreshing to work with a person who obviously takes pride in her work and cares about her customers. I look forward to working with her again when we begin mailings.

I needed some embroidery on a couple of pillows. I called and confirmed that they allow walk-in…read moreorders. It was about $10 per a pillow to get embroidered. It's about a 3 week wait and they are completely swamped with graduation orders at this time. I guess they do custom embroidery on graduation uniforms Etc. I would definitely return, just not during graduation season. The entire location is converted into a shipping center for graduation items, so I wasn't able to see all the different products and services they have.

I make a lot of returns at this UPS Store. The new remodel they recently did was such an…read moreimprovement! The station for Amazon returns is now at the front, and it's a lot more convenient to do it yourself. This store definitely gets busy at certain times of the day, but I've found midday is usually the best time to go. I stopped by around 1 PM and there were only a few people inside, so I was in and out quickly! The times I've had to go to the counter, the employees have always been friendly and helpful. Overall, I've had great experiences at this location.

I sent a package a couple weeks ago ago and I have the address on my phone. I handed my phone to…read morethe employee to type the address. I was assuming they feel confident they put it in my package was sent in return to me because I got one number wrong. I got a phone call and they asked me to come down and pay for it again with the correct address. I think this is inAppropriate to make a pay, but they didn't follow policy. Never trust them to enter it correctly. I just didn't think I needed to babysit a professional employee. That's why I gave them the address to enter it.

These folks are always on top of their game!!! They are…read moresoooo fragile and caring! Must sheet m must stop by!!

I just showed up unprepared with a box too small for an Amazon return. I asked for creative…read moresuggestions. Dakota was so helpful, and never once came across annoyed, even though I would have been. After offering multiple suggestions, she got me a screwdriver to disassemble my product to fit it in the box. She definitely went above and beyond. Thank you!

I've been going to this location for years and have always had positive Help. I didn't ever think…read moreto leave a review until I saw it didn't have the highest ratings. This location has been great.

They handle all of my amazon and TikTok returns with no issues. They will box stuff for me and are…read moresuper friendly!

Another situation of i i cloud scam using a innocent…read morebusiness address to seem like they are authentic.

I have worked with these guys since they opened. They are very personable and professional. They…read moreoffer a wide variety of services and I've always been happy with what they've done for me. Their cost a reasonable and they provide a good value for the services that I've requested.