I visit this store weekly (sometimes multiple times a week) and always receive outstanding service…read more All of the employees are helpful, knowledgeable, and pleasant! There is literally never a wait (I'm usually running in to hit the 5:00 pickup). I know they work to keep wait time to a minimum and it shows!!

If you use Apple Maps this is an office max store. If you keep going past the store to the right…read morethere's an actual FedEx location that I prefer. Whatever I type into Apple Maps to get to the other store doesn't work. It's annoying!! The FedEx store has more services that this location can't offer

Terrible customer service. The guy who works there doesn't want to be there. Well neither do I more…read morethan I have to with an attitude like that. A smile wouldn't hurt anybody.

This is the WORST UPS location. I have dropped off the same package to them TWO different times…read morenow. Each time making sure the store places the hazardous material/dangerous goods sticker on it due to it being a laptop... both times it has been sent back to me missing this label and the 2nd time (today) I received it back with a 6-8 inch hole in the box... this is a LAPTOP. When I called the store the person who answered was beyond rude. She couldn't tell me when the manager would be in so that I could go over this with him because he has "stalker" issues. She also said that they will NOT do anything about the hole in the box because it isn't a concern of hers/theirs. This location is beyond a joke!

Excellent staff. So friendly and helpful. Thank you for…read moreall you do. I went there recently. Thy helped me a lot. Sometimes I need to print or copy and they are there to help.

I went in yesterday to see if they could help me with a print job…read more Office Depot did it for me last time about 3 months ago and now the "person" who did it is gone. Anyways that's for another review. They ladies in this location are the sweetest and helpful team! They got what I needed in one go! Amazing!! I didn't print what I needed yet because the cost was a little higher for our budget but I know where to go next time. You can tell they really care about their customers. They know them by name.

Horrible service. In no rush to help anyone. Awful lines…read more no hurry help and seems half asleep. Avoid this place. It's worth it to pay more at UPS or fed ex

I went to set up a nonprofit marketing mail account, not knowing what to do. I was greeted by…read moreChandra with a smile and promptly directed to Amber in bulk mail. Amber was efficient, kind, thorough, and thoughtful. She explained things simply and made many offers to call her anytime if I needed help with any aspect of the marketing mail. It was so refreshing to work with a person who obviously takes pride in her work and cares about her customers. I look forward to working with her again when we begin mailings.

I needed some embroidery on a couple of pillows. I called and confirmed that they allow walk-in…read moreorders. It was about $10 per a pillow to get embroidered. It's about a 3 week wait and they are completely swamped with graduation orders at this time. I guess they do custom embroidery on graduation uniforms Etc. I would definitely return, just not during graduation season. The entire location is converted into a shipping center for graduation items, so I wasn't able to see all the different products and services they have.

I sent a package a couple weeks ago ago and I have the address on my phone. I handed my phone to…read morethe employee to type the address. I was assuming they feel confident they put it in my package was sent in return to me because I got one number wrong. I got a phone call and they asked me to come down and pay for it again with the correct address. I think this is inAppropriate to make a pay, but they didn't follow policy. Never trust them to enter it correctly. I just didn't think I needed to babysit a professional employee. That's why I gave them the address to enter it.

This place is always empty or filled with people! It's best to come during off hours to avoid a…read moreline/wait. The employees are always so nice and efficient. They know what they're doing and are happy to help. I also like how there's an Amazon self serve counter on the left side. More people need to be aware of that! It definitely helps save time if there's a long line. Although, I will say it's sometimes a struggle to print documents from the computer. The computer doesn't always work and is a little older. But I'm sure an employee would also be happy to help print a document if needed!

These folks are always on top of their game!!! They are…read moresoooo fragile and caring! Must sheet m must stop by!!

I went in there for a copy or two , and the owner has a $2 minimum which is a good way to get over…read moreon people who just w at simple quick copys. I thought it was tricky and very greedy .

They handle all of my amazon and TikTok returns with no issues. They will box stuff for me and are…read moresuper friendly!

This franchise price gouges. Drive an extra 6 miles and save money. I needed to send some faxes…read more The other day I emailed a pdf document to a UPS store in Salt Lake. They printed the 16 page pdf file and faxed it - total charge for both printing and faxing a 16 page document - $7.76. Today I needed to send a 12 page document. So I printed it up and went to this franchise in Highland near my home. I thought it would be cheaper because I printed up the document at home. Boy was I wrong. No printing only faxing a (1) 12 page document instead of faxing (1) 16 page document came to $23.88. I was surprised and asked about the magnitude of price differences - the cashier told me every franchise sets its own prices and this is the price here at the Highland franchise. 10% maybe 15% difference I could understand by 350% difference. That is price gouging! Photos of receipts to show.

Another situation of i i cloud scam using a innocent…read morebusiness address to seem like they are authentic.

I have worked with these guys since they opened. They are very personable and professional. They…read moreoffer a wide variety of services and I've always been happy with what they've done for me. Their cost a reasonable and they provide a good value for the services that I've requested.