We called a handful of tow companies to help us with our motorhome and we were rejected because of the rain. Empire was the only one who would come out and they towed us, in the pouring rain, in the evening. They were a life saver as we were stranded off the freeway. We highly recommend Empire! read more

This company sold me a vehicle, having vonvinced me that there wasabsolutely nothing wrong with it, even went as far as showing me the code reader connected to it. Started it up, it sounds great. He made it sound so simple, how i would go about getting it registered and getting lisence plates n all, just so quick n easy! So i take it down to where he said to take it - it doesnt pass smog. Why? (Heres the kicker:) -ITS MISSING THE CATALYTIC CONVERTER!!! ITS BEEN "STRAIGHT-PIPED"!! (Which explains why it runs so quietly.. and also why i never even thought to check!) So smog guy puts "TAMPERED" on my smog paper! So now no ones gonna help me pay for a brand new one, and according to this smog guy, its gonna cost me $4000-$8000!!!!!!! To replace it! - n thats the only way!! I only paid $1,500 for the shit! + $500 to register it. Dmv says i can have my plates soon as it passes smog! Ill NEVER be able to afford that! I cant even afford $400! -let alone $4000!!! Im so totally screwed! Idek what to do! But it says here on their paperwork they gave me, that if i dont fix whatever needs to be fixed n get it to pass smog - the tow company can even take away any other cars that i may own or drive as well as this one!!! Good thing this is the only one, but WHAT DO I DO? THEY SCREWED ME OVER N THEREZ NOTHING I CAN DO! I HAVE NO WAY TO GET TO WORK STILL, IM ABOUT TO LOSE MY JOB OVER IT, PLUS HOW AM I SUPPOSED TO GET MY KIDS TO SCHOOL EVERY DAY IF I CANT DRIVE IT???!! WHAT DO I DO? IM SO LOST, I CANT BELIEVE A COMPANY WOULD REALLY JUST GO AROUND BURNING PPL LIKE THIS. ITS JUST SO MESSED UP. IDK WHAT TO DO. THANKS ALOT GOLDEN EMPIRE TOWING read more

From the moment I called to inquire on my towing matter, I knew I had the right place. Your staff is so nice, knowledgeable and gives you reassurance that they are going to help you. All the details were noted to set up my needs and provide to the driver. Then there is Frank Caples. I would give him a hundred stars. What a super friendly and detailed tow driver. You can tell that he really cares about you and your vehicle. I was in a super difficult situation with my RV and he never once mentioned anything could be a problem. He just navigated through it with a smile and willingness to get it done. He kept me posted throughout the duration of the job and it was simply perfection! You are really blessed to have such an amazing person on your team. Thank you all for your impeccable service. read more

Golden Empire Towing - Towing Near Me - Bakersfield, California

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Golden Empire should have been my first call this morning, however, I called Trinity towing instead and was quoted one rate, and then the driver called and told me it was a higher rate. I hate businesses that do bait and switch, and with towing mostly being an emergency need, I'm sure most people fall for these tactics. Fortunately, my next call was to Golden Empire, and I was given a flat rate quote, which was also less than the first place. They had my car picked up and delivered about an hour after my call. Your driver was also extremely professional. Thank you Golden Empire for being an honest business! Hopefully I don't need a tow any time soon, but if I do I'm calling you and will recommend you to everyone I know. read more

5 stars for Golden Empire! I called to schedule a tow for my project car to be taken to finally have its engine installed. Frank showed up EXACTLY on time and transported my beloved 1966 Dodge across town with love and care. The price was much lower than I had expected as well. It's rare that things go as smoothly as this. Thanks guys! read more

Golden Empire Towing - Towing Near Me - Bakersfield, California

I have to write this review. Normally I only want to talk about food and share what I think are great places for the traveling working man. God forbid you need a towing service while in Bakersfield call these guys. My daughter's car had a power steering failure and needed to be towed. In 31 minutes German was there meeting my wife and had the car on the truck in 10 mins on a busy street. I met him at the auto shop after hours and German stayed there helping to ensure we had placed the car in the best position for the shop to deal with in the morning. German was as authentic and professional as they come and I genuinely appreciate the follow through. Having car issues can be stressful enough so folks like German make the situation palatable. I highly recommend these guys and hope they have a few more like German on their staff. read more

Super pleased with this company's staff and service we received last night. Needed a tow on a very busy, very dark transition from one freeway to another. Would definitely use them again and highly recommend them to others. read more

Excellent service! Very professional and organized! They were on time to the collision center to pick up our vehicle and dropped it off at our home faster than expected! They were also fairly priced and charged us exactly what was promised! We were very impressed with Golden Empire! Thank you read more

Great service, professional and reliable. On time great price. Only tow company you should deal with in the area.

I hate to admit that Golden Empire wasn't my first tow place to call. They're well known in town, so I stupidly assumed they would be expensive. I was completely wrong, and they were actually cheaper than my insurance deductible for a tow. Dispatch was super friendly and honest when I called to schedule a residential pick up to a dealership. I was quoted an hour and a half, and it was about that time frame. Darin, our tow truck driver in truck #83, was amazing. He worked quickly, and efficiently and our car was loaded in about 20 minutes. I know who to call, and suggest to others from here on out. Thank you for coming out as quick as you could today. read more

Golden Empire Towing - And away she goes! - Towing Near Me - Bakersfield, California

Had to call a tow company due to my aunt breaking her key off in the ignition and can I just tell you from the time I called everything was so quick and easy and customer service was a 10 out of 10 Albert was so quick and easy to talk to and seemed like he enjoyed his job which was a plus. With that being said I would like to say thank you golden empires towing I will be referring you out to everyone I know that needs a tow read more

Very responsive. Took 1 hr and they sent me to a reliable tire shop that had what I needed. The truck was nice and new. There was no worries of damage or anything. They had credit card payment on site as well. Thanks for saving my hide guys! read more

Golden Empire Towing - 2 passenger flats - Towing Near Me - Bakersfield, California

If you want to get ripped off told that its part of their policy. You came to the right place. The Staff is unprofessional and rude for no reason. I was called at 8 pm at night and told I was still being charged after the equipment was dropped off around 5 pm, because the drivers could not leave the drop off destination until I made payment. Mind you no one called me sooner to tell us this or initially when I spoke to the dispatcher she never mentioned that we had to pay the driver right there and then otherwise they're still on the clock. instead of notifying me as soon as they were finished, and letting the driver make their way back to Bakersfield they decided to let the drivers sit in Lancaster, until I processed payment. Who does that??? Why not let the driver start heading home and we could figure out the payment. What was supposed to be 10-12 Hour day they ended charging me 19 HOURS per Truck. DONT hire these people their SCAMMERS. Your told one thing and then get called and hit with an INSANE bill. They are an Unethical business. If you need something towed call people who treat their customers with respect and decency. They get mad when you question anything. Never calling this Lame ass company again. read more

They were up front with the prices and the whole experience was a positive one. The drive was friendly, arrived on time and professional. He also parked my car where I asked him to, would use Golden Empire again. Thank you! read more

Our car broke down yesterday at midnight and our insurance company couldn't get a hold of any providers, However thanks to Yelp I found these guys and Ishmael helped us. He was so kind given we were nervous where we had broke down. He showed up and was courteous. Highly recommend them. Thank you for helping us out. read more

EXPENSIVE as hell for Owner Operators !! Do yourselves a favor and call around to other Locally Owned Businesses. this place is $225 an hour so however long they want to take to get to you is out of your control we paid $930 for a 30 mile tow UNFRKN believable.. won't do that again. read more

Our diesel pusher motor home broke down on our trip to Paso Robles. This is an event that can be catastrophic and expensive. We have Progressive insurance. They covered the cost of our tow to Quinn Catapillar. Golden Empire Towing was dispatched to deliver us to Quinn. They were compassionate and professional. Our motorhome was delivered without any damage. I highly recommend Golden Empire Towing. read more

Quick response that was accurately relayed to me at the onset. Cost was good in my opinion. Driver was courteous; didn't have to be friendly but was... had my car hooked up quick. I've used them before and this experience was par to my last. Good job! read more

Purchased a vehicle that required a tow, tow truck arrived prior to the estimated time, friendly driver and good value considering it was a Sunday tow. read more

Great customer service, courteous and polite driver, affordable prices. Would recommend 100 times over read more

I wish I could remember the drivers name but he was so good! I had a VW bus that needed to be towed from one location to another and the tires were flat but he made it happen and was very creative to get it up a hill to drop it off at the new location. read more

Had a pleasant experience getting towed 400 miles from Buttonwillow to SF. Took care of my car and were in contact when finishing the tow.

I had my car towed to my house while I was working, it's been a bit over a week and I have been busy so I didn't notice until now, but they broke my front bumper. It was NOT like that at the body shop, as I had just gone to see the car, and now it's going to need to be replaced. Also a key is missing and that will have to be replaced as well. Will include picture. read more

We had a very heavy safe box that we needed to be towed to salvage . Fernando from Golden Empire Came to our rescue he very skillfully loaded the extremely heavy box that we were unable to budge an inch . Fernando was a very professional and pleasant Person to work with I would call him for all my towing needs and recommend him to friends.Golden Empire prices were very fair and they accepted a job that other towing companies declined. read more

Had my car towed from Bakersfield to Shafter. This company was cheaper than the other local tow companies. Darin was professional and kind. I definitely recommend Golden Empire Towing and ask for Darin. read more

My car broke down late at night so I called my insurance company to set up a tow service to the nearest mechanic. My insurance set up a tow with Golden Empire Towing and text me the details of the tow along with their ETA. I was told that it would be over an hour before the tow truck would arrive. However, Chris from Golden Empire Towing arrived 40 minutes earlier than expected and quickly had my car set up and ready to tow. He was professional, courteous and had great customer service skills. I would definitely recommend Golden Empire Towing to anyone, especially anyone stranded and in need of quick, professional, service. Thanks Chris and Golden Empire Towing. read more

We had excellent service from Darin truck #102, I highly recommend this company. He took care of our vehicle and got it safely to the shop.

Had to have my car towed to the dealership today. Darren in truck 102 pulled up less than 20 minutes after I called, car was on the truck bed in under 10. Best price I could find in town and professional service, I can't recommend them enough. read more

My daughter's BMW broke down 25 miles from Bakersfield. When I called Golden Empire Towing around 5am to see if they could help, Davin was extremely helpful by giving me a few names, phone numbers and opening hours of BMW mechanics. She warned me that it would have to be a speciality shop to get the my daughter's BMW expertly assessed. The scheduling process was easy, a payment link sent to my phone and within an hour she was called to tell her they were on their way. Excellent customer service made this stressful situation easier to bare. read more

Lives up to its name is the Golden tow company in town . Show up quickly professional and experienced in hooking up properly. Fairly priced . Overall happy every time . read more

In the past I used this service for my father when he drove long distance. Tried today and call to get a tow truck for my sister she was on the side of the road on the 99 freeway going northbound. I called and confirmed the tow truck and they said it would be a 40 minute wait. I called back in 50 minutes to check on the status and they said they never received a tow. I explained that I made the call with the location of my sister and where the car should go to. The dispatcher deflected all my concerns and got defensive and said that I hung up so I did not want a tow truck when I was explaining that I provided the car information, location, and home address and they hung up after I gave them that information. The dispatcher was very rude and got defensive and showed no accountability for having my sister wait 40 minutes for no tow truck to arrive. Hope they do better next time and those in charge of picking up the phone should be kind to those calling and wanting to use their device. read more

Golden Empire Towing was great in getting my Truck towed in a decent amount of time... and got it to my Mechanic at Fruitvale Automotive within a great deal of time!!! My tow truck Driver Darin Truck # 83 was very friendly and listened to me. If I ever need to get towed again I will Use Golden Empire Towing and request Darin truck #83 Because of his fast and friendly service that he provided.... he may seem and look tough but he's a Big Ole Teddy Bear!!! read more

Girl dispatcher on the phone was rude asf and it's so expensive. $800 for a less than 10 minute job because they knew we were desperate. Also they had originally said it would be $700 just to change the price once they arrived. read more

Super thankful to the guy who got dispatched to help tow my husband's car when the brakes failed in the grapevine. They responded fast and were personable. read more

All I can say is, I was so glad I called them and the assigned night shift driver was the best. Thank you guys for being there for us always! read more

Jose was super nice and hardworking! I have a Chevy Silverado 2500 and he threw that bad boy up there effortlessly. Fast as hell, and he's funny and chill. Made a bad day not so bad. Keep it up man. read more

Wish there was an option for 0 stars. Worst office personnel ever she is very rude doesnt care about anyone. Wouldn't let us into our car to get the registration. We called a few times to get info or try to ask for info to get in the car with each call she got ruder. Then hung up on me saying I had an attitude which I didn't it's the way I normally talk I sound nasally. I am not rude. She is very rude and not helpful at all. Worst service ever read more

Big thanks to Golden Empire Towing for their quick response and excellent service. From the personable service over the phone to Cesar's expertise and friendliness the whole transaction was completed in less than an hour and a half (weekend not wasted). Keep up the good work, and be safe out there. read more

We got a flat on the side of the highway, called and they got Robert out to us pretty quickly! Service was great and I would highly recommend to others! :) read more

Excellent service. Dispatcher was very pleasant over the phone and the tow truck showed up quickly after we called. The driver Darren was very helpful in getting us in and out of there. Dropping the truck off was a little tricky with the space and he pulled it off no problem. Will definitely be calling them again the next time we need it. Hopefully that won't be anytime soon. Thank you Golden Empire Towing read more