AAA uses this company for car battery problems. They sold me a defective battery that went bad after a few months. The battery was not holding a full charge and was slow to crank. Had the battery tested at O'Reilly and AutoZone, and it failed. Had this company come out twice, but refused to test the battery before first connecting to a battery booster. Per this company, the battery is good, but they refused to test it without first boosting it. If, after being informed, the battery is failing and boosting fixes the problem temporarily, this company should have a better process for testing a defective battery they recently sold, rather than ignoring the original concern. Very disappointed, disappointed with AAA for using this subpar company. read more

Don't use them our truck broke down needs towed up Street and the truck drive said He won't take it due to boxes in back. Really they heavy we need truck to place. What an ass hole. Truck driver. Don't use these people read more

Lewis Towing 2 - Truck number. 316544. - Towing Near Me - Bakersfield, California

This is usually the company that comes out when you call AAA. Long story short I would ask for a different company if this is who they send. I needed a tow and was quoted 250 to take it home. The driver said he could take it to their lot for free & my insurance company would cover it. Turns out my insurance company wouldn't cover it. Went down the very next day to pick up my car. Informed me they're a CHP impound yard (never heard of this before) and charged me 500 dollars & a 65 dollar storage fee. On top of this they got another 175 out of me to tow my car home. Over 700 bucks when my car only needed to be towed about 1 mile to my house. While I was paying them, they said I should just leave it with them and they'll junk it for me. Said they wouldn't make any money on it though. Also tried to tell me my car would be towed if I park it in the street. Surprise surprise. It wasn't towed or ticketed, and it ran fine. Just needed a new tire and to remove the bumper. Sold it a week later for a lot more than free! If AAA does dispatch this company, verify every single thing they say. They made a stressful situation even worse. read more

Fantastic service from Juan! He was here at my home replacing the battery of my Camaros within an hour of my call! Efficient, conscientious.... Nothing bad to say - would not hesitate to recommend and will definitely use again when/if the need arrives! read more

I needed a tow for my 1949 Jeepster I'm a AAA plus member, and have been for 27 years, I haven't needed a tow in over a decade I made the call and was connected to a pleasant AAA representative.I provided her the information she requested and we were done, it may have taken 5 minutes. Lewis towing was going to be the company picking up my 1949 Willis Jeepster from my home. I was provided a time our driver would be there, Lionel was friendly, right on time and a true professional. Lionel loaded my Jeepster right from my driveway. We made it to our destination without a hitch, he backed his big rig up into a narrow spot and unloaded my 74 yr old toy with no problem. If I ever require a tow in the future I won't hesitate , I'm calling Lewis Towing with Lionel as my driver You won't be disappointed Leonard Welte read more

I'm honestly traumatized by what this company did to me. This company told me that they could not take my car to a collision center because triple A said they couldn't and only to their junk yard. When I asked to driver to expand he wouldn't, got in his tow truck, and drove away, and left me stranded. AWESOME!!! Thanks Lewis towing!!! I called southern valley tow and they were godsend. Absolutely recommend them over anyone...very honest people... they don't have yelp but their # is 661.800.8930 read more

Called AAA and they were contracted with. Gave my info to include make , model and year as well as what issue I was having which was the battery. They came and checked the battery and said it was OK and proceeded to jump start. Advisement to run the car for 15 mun to charge the battery and left. I did just that and when tried to restart my car it wouldn't. The battery was dead. I Called AAA which sent them out again and they tell me they will charge for a 2nd call out but I said thus is the same problem and I am requesting they change battery out. He said I should have gave the VIN number so they can have a battery ready. LIE...you don't need a VIN for a battery. He finally stated they didn't have it in stock. I asked them than why did you come out if you don't have the battery in stock, he offered to jumb start my car again. I told him that wasn't going to help solve the problem. He still charged me a 2nd call out. Next day I had the car towed to Bill Wright and the problem was the battery. This company in incompetent! Also, they tried to charge me to tow to Bill Wright and said it beyond my allowed miles.. Liars. They didn't want to talk to AAA when I called to complain and agreed to tow without any charge. Liars and incompetent! read more

The tow truck driver/owner David Porto had me wait for 2 hours and then called me to pre-qualify me. He asked questions like what class of AAA members are you? How far you are from home? etc. and then told me that he'll see me in 15 minutes. 10 minutes later, I received a text from him stating that his tow truck broke down and he wasn't going to make it. Sure, Pal. I wasn't worth it, huh? Then, he proceeded to provide me with a talk track for AAA to get him off the hook. Thanks for nothing, Sir. I'm now stuck for another 2 hours. read more

I would give 0 stars if I was able to. My boyfriends car was being towed to Toyota the operator Carlos. Put the straps through the tires they were not secure the back driver side tire was lose the whole ride there as we were following behind them. He never put the e brake or put the car is park. He told my boyfriend it didn't need to be put in park because it's "secure" enough. The truck looked as if it was going to flip or give twice during transport. The guy who towed the truck last night back to the house did an amazing job rigged it properly and applied all safety breaks as well as put it in park. I'm just shocked how poorly Carlos has treated the truck and how horrible he was to say he didn't need it apply in brake or put the car in park. read more

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This company will lie to you so they can try and charge $250 for a tow that is supposed to be covered by AAA. Called AAA and told them they are doing this and they said they shouldn't be refusing customers and charging them. Called another company and they picked me and my car up within 20 minutes. Funny how they had no issues towing it under AAA. read more

As a AAA member I needed a battery jump and the company that was dispatched, was Lewis Towing. I was completely satisfied with my overall service. I did have to wait a little over an hour as there was another service call ahead of me. I do not find this unusual, as I'm not the only person with car trouble in Bakersfield. The technician I had was very pleasant and extremely professional. He tested my battery and alternator and told me exactly what the problem was. read more

I had a dead battery, and AAA dispatched Lewis Towing. The driver was friendly and tested my battery. He got it charged and asked me several times if I needed anything else. I was very happy with the service. read more

Worst company and service. They failed to send the appropriate tow truck to haul my AWD vehicle and still charged me 1/2 the tow fee fir the cancelation, even though they could not provide the service contracted for. I will be filing a claim with the BBB. read more

They are liars over priced my aaa insurance covered the tow and they were trying to charge me 250$ dollars not recommend going here 0 stars

I can't thank April enough for being accommodating and understanding of my circumstance. Service was prompt and accurate. Their technician Leo was helpful and friendly. Would definitely recommend to friends. Happy to leave a great review! read more

I requested a fuel refill and received text they would arrive at 5:07 pm. At 4:53 pm, April called to say that the driver took another call before mine arrived and they would arrive in about 45 minutes. I then received a text that they would be arriving at 5:24 pm. At 5:49 pm, still waiting. No update that they would be later than the eta. It is 114° outside. Thanks so much for leaving me stranded in the heat without an update. read more

DO NOT USE LEWIS TOWING! My daughter is a college student coming home for the summer. Her car would not start so we contacted AAA who dispatched Lewis Towing. The driver arrived and decided he would not tow her car because she had boxes of stuff in the back. Then flagged her account stating she is moving! This is so wrong! And what does boxes have to do with a service we pay for through AAA. And why would I call a tow company to move? Make it make sense! Now it's been difficult to get a tow! My daughter has been stuck since 2pm. It's 8:44pm...as I write this. It's wrong. Please do not use Lewis Towing. I REPEAT...do not use Lewis Towing! read more

both times AAA dispatched them, the techs were nice and professional. They arrived quickly and were just great!

Had a horrible experience with Lewis Towing while using AAA. Very unprofessional and rude personnel. The driver was very inexperienced and unknowledgeable of AAA procedures. Will request another tow service when using AAA in the future. read more

We have been lucky twice now to get Hunter On our call for AAA. He is very prompt, professional and just a great personality. He actually remembered us from a call we made six months earlier!! Both times we needed a ride and his truck is always VERY clean and has a back seat!! read more

Joesph was a horrible driver AAA was okay with the tow and he was trying to double charge me

I just bought a 2003 BMW Z4 on eBay from Lewis Towing and they cancelled my winning auction within minutes of the auction ending. Now they have re-listed it again on ebay and refuse to respond to my messages. I was making plans to fly over $2,000 mikes to get this vehicle and I can't express how disappointed I am in finding out that they are crooks and don't honor a legally binding winning bid. Had they been happy with the bid amount and I not paid I assure you they would have given me negative feedback. Ebay let them cancel the sale and I can't even leave negative feedback dor their dishonest actions. So here I am, on Yelp, letting you all know they are fraudsters! They done even accept PayPal or credit cards. Sounds like foreign scam artists! Stay away from these people, they have no business ethics! They will do you wrong if it benefits their bottom line! Lewis Towing, this is the nice version of what you truly deserve! read more

we called AAA to have our Isuzu Vehicross towed, it's my wife's daily driver which has some decals still on it from the Rebelle Rally. Lewis said that it is a play toy and not a real car so they refused to tow it. Again it is my wife's daily driver and we needed it towed home so I can fix it. I'm really disappointed at how they handled the situation. read more

Our driver was Kasey! What an awesome guy. Very polite and referred to me by "My Dear." Dispatch said about an hour wait time but he was here with in 30 min!!!! I forgot to mention that the dispatcher was so sweet and kind. She was very helpful! Both of them need a raise!!! read more

Lewis Towing 2 - Kasey helping my son with his bike. - Towing Near Me - Bakersfield, California

Adrian,thank you for your excellent service! I recently have my truck fixed and still has been giving me same issues ;I cannot get it to start. Today so I called AAA and requested for towing to same shop so they can recheck and fix the problem... Lewis Towing came so quick ,like in 20 minute they showed up.Adrian was very professional and polite ,did a quick diagnosis and analysis,and gave me options.He saw that the potts on the battery was filled with gunk so he took time to clean it then tested my batteries.Battery was alreay 4 years old and suspect that was the problem ,He gave me options :i can replace or i can have it towed to shop and get it done ,diagnose and pay more money . Adrian gave me a little inservice on how the car system works-alternator to batteries to starters,etc.I see that Adrian is so dedicated and love his job and his customers!Need to find more people like him! 5 stars for my experience today with Adrian! read more

Danny came out promptly, and he was such a great help . He had no problem. Unlocking, my VW. If you want, quick, help call Lewis Towing !

I didn't even use this business per say. A tow truck belonging to this business was driving through the parking lot at AIS Cancer Center here in Bakersfield, Ca. He was repeatedly honking his loud air horn at a car who was driving looking for a parking spot. Once the vehicle parked he drove around in front of the vehicle he was tailing so they could see him flip them the middle finger. Super unprofessional! Not only for this reason but there are cancer patients who have super high sensitivity to sounds and many other things walking in and out of this parking lot. Maybe speaking with your drivers about how they represent your business outside of the yard might help. Ridiculous!! read more

They towed my shit and wrote all over it with some sort marker that was almost impossible to remove.

Really bad experience with these guys! I drive to Bakersfield from Los Angeles one Saturday morning. I arrived there early around 8:00am - 8:10am. Called AAA and they send out Lewis towing and they arrived around 8:30 am , which I though to myself, that was fast. But hey, their here. Driver ( which seems cool at the time) loads my Chevy C30 and asks if my friend and I were riding with him. We said no, but we are going to drive along him, back to Los Angeles. The guy says ok! So while we're in transit (so I thought) he decides to call dispatch and notify them that his tow truck is having mechanical issues. He drives back to his tow yard and unloads my truck. I got the feeling this guy never had the intention of making the drive, he wanted to secure that Lewis tow got the job. We get to the yard, unloads my truck. I call Lewis tow and ask them what's going on. Young lady at the desk states that's the tow truck is having issues and that another driver was on his way to load the vehicle by 10am which was never loaded at that time. I asked the lady, I would of rather waited longer time to load one time and get the vehicle on the freeway then waiting around for this crap. I had made it clear that the mechanic was waiting the my vehicle before 1 pm. I called the young lady and she assured me that my vehicle was on its way. Nothing but lies, their trained to do so. Finally my vehicle arrives around 2:30pm. As you can guess I was pretty upset. Theses guys are unprofessional, they don't care for their customers. (Lewis Tow) keep up with the maintenance of your tow trucks. read more

My car wouldn't start and Robert and Lewis were the best, they were quick to come get me, super nice and great to chat with! I wish I could do more than write this review but honestly one of my Best experiences with any towing company :) So happy with my total experience! read more

Excellent service! Adrian is such a nice and hard working man! Highly recommend this company :)

Alex P. was so courteous and friendly, smiles and has a nice attitude and pay attention to what I asked. thank you for the excellent service. read more

Had to have my car towed home last night. Called AAA to take care of it. I was told by AAA that a tow truck would arrive by 9:30 pm, thats a hour and a half wait.. Well, i was told by an employee at one of the businesses where I was, that I really need to be out of the area before the sun goes down, because of the high crime rate. Much to my surprise, this companies tow truck showed up within 30 minutes. The tow truck driver was super nice and quit professional. I would recommend this company if you need a tow. read more

Hunter was super pleasant to work with. He was patient and respected my vehicle and took the time to listen to my request. Great guys over at Lewis Towing 2, will not hesitate to use them again! read more

Our friends and I were coming coming from a Car show, And we were heading home and our friends were in front of us and hit a pot hole. We all pulled over and they called AAA, and they dispatched this company. The company was suppose to be here in 45 mins, the driver called said he would be here I. 20 mins new right where we were. It took 40 mins if not more. He comes with a sling/min it man, when it was requested a flat bed , don't bring a Chevy truck. The driver said he couldn't tow it because it sits to low. We New he wouldn't be able to. He said he called his dispatch and it would be another 45 mins. 45 mins comes and go. Called and that driver said that the truck is on hydraulics lol the driver is a damn idiot because that truck isn't on hydraulics. And needless to say we are still waiting, and now arguing with AAA. Will never use this company even if I don't have AAA ever in my life. read more

Joe is an Awesome AAA rep. He checked out our car Electrical throughly. Told us our battery needs replacement. And told us we have some AAA warranty left on it(our old AAA battery). 6 years warranty. Free replacement first three years. Dynamic people person and knowledgable. Thank you Joe. And Lewis Towing 2. Excellent Job. Timely Service. read more

Lewis Towing 2 - Friend in Need. Is Friend Indeed. - Towing Near Me - Bakersfield, California

Professional. Prompt. Courteous. Great communication through each step. Respected my vehicle (although it was a beat-up older model). Sent via AAA. Highly recommend. read more

Driver showed up seen I had dogs and took off left me stranded for another company to get me and took 3 hours to get me and didn't see importance I'm given me a tow less than 5 miles went thru AAA not happy with this company read more

Had an AAA tow through Lewis Towing on 12/6/2021. Very fast arrival. Professional driver with a great attitude took good care of my car while getting vehicle and myself to the repair shop timely. Very good experience. Use these guys with confidence! read more

Sal (Salvador) was wonderful. He knew what I needed before I even told him. He was professional, respectful and easy-going and had me on my way within minutes. If I ever need AAA in the Bakersfield area, I will definitely have them call your company. Thank you again for your prompt service. read more