I'm not sure this co. is worthy of the one star I'm giving them. We closed on March 27th, 2025 and from start to finish, it was a nightmare. I began trying to get the final closing amount and wiring instructions on the 24th of March. Lisa said she would do that for me. It was time sensitive since we were driving 10 hrs. to do the closing and this step was imperative to complete beforehand. Finally over 24 hrs. later, I called and they finally sent it. Lisa promised she'd email them, on the 24th.
Our closing was slated for 11:00 a.m. We were doing it virtually. My husband in Ok. and me in Texas. I gave them my email, more than once, and during the closing, on the phone, she claimed she didn't have mine. We FINALLY got to close at 1:00 p.m., the 27th after several phone calls asking her what the holdup was. A couple of times we got the answering machine, not a human.
Lisa's final excuse was they have approx. 250 closings per day and we'd just have to be patient! I felt like we were more than patient. Bottom line, Lisa. If you can't handle the heat, get out of the kitchen. Hire help or better yet, find a different profession. My husband and I were self-employed for 40 years and had we ran our business, like you do, we would not have been in business. read more
