This agency is just all about the customer service. You can be sure that everyone in this agency…read morewill help and go above and beyond your needs. I appreciate the great service. The agent is so involved in the community that you can easily find her around town. This agency is just the best. This is where I have learned most about how my insurance works and what I need.

Avoid Linda Darnell! Her office will screw up your whole family's driving records, and not…read moreapologize or offer to fix THEIR mistakes. I was a customer for over 3 years. Last March, I got into a small accident (~$5000) in a parking lot, the only vehicle involved, no other damage. When I called Linda's office, they recommended a good repair shop and I am 98% satisfied with the work. The issues come about when Linda flagged the accident against my driving record (expected), AND my wife's record. My premium didn't just go up, it went through the roof. $235 was standard monthly rate, the next month it went to $345, the next month to $555...A MONTH, no warning or reason, just a new bill in the mail. When I had to add my daughter to my insurance policy (she got her license), Linda wanted $789/Month to add her. So, I called around for price quotes. Other insurance companies asked me how my wife and I both were drivers in the same accident on the same day in the same vehicle, but my current insurance company sure didn't want to talk about it... When I called Linda's Allstate back and asked why the accident was on both of our records, they refused to remove the accident from my wife's driving record, and they refused to adjust my bill from being over-charged. This was on/or about the 20th of the month, so I asked if I was paid current, and I was. I let her know I was canceling my policy at the end of the month, and I did. Now, she has sent me bills for another $440, that I will absolutely not pay, and she has turned ME in to collections, now screwing up my credit. I will say her staff is always pleasant to speak with, always with a smile while they stab you in the back. I do not recommend Linda Darnell's Allstate office.

They were quick and efficient. I was actually quite impressed as I was thinking I would be there…read morefor hours. I was in and out in less than 30 minutes.

It's been a journey to get a placard for my 78 year old mom! I finally called around to see where I…read moreneeded to take her and the lady on the phone gave me this location as the closes to her. It's hidden and a very small location, but they were helpful and had disabled seating, which was helpful. No appointment was needed. My mom was seen within 8 minutes and we were out of there!!!!! I was so happy we did not have a long wait like a lot of people as they looked miserable. Our journey is over and she received her placards!!!!

I called the office today and talked to Sarita. She understood what I needed and helped me right…read moreaway. It was a pleasure speaking to her because she was both helpful and polite.

Súper contenta con mi cuota ! Rápida y competitiva,me atendió la señora Daniela Briceno. No suelo…read moredar review en ninguna página pero esto se merece. Gracias !

What a welcoming place! From the first greeting, you feel like everyone in there cares about you. I…read moream new to the Katy/Cypress area and she was patience with my limited knowledge on what I should have insured. I will be recommending her services to my future colleagues. Also, love how supporting she is toward teachers and schools.

Romy was extremely helpful and very professional. She provided me with great quotes in little to…read moreno time! State Farm definitely offers great insurance coverage at still affordable rates. Highly recommend!

I had the pleasure of speaking to John and he was an amazing help. Very personable and…read moreknowledgeable about the products. He was able to provide recommendations to save costs. Overall great experience!

great service, Devin is really good, he was able to get our auto insurance premium down, with same…read morecoverage as before gracias

Devin is the best. he made sure everything went smooth and was very personal…read more sometimes that is what we need. not a robot, just saying

This place just takes advantage of the poor and the check less. When they ask you for your phone…read morenumber, they are just checking if you have an account with them. IF your transaction is under $300, they don't need to track it with an account number. SO IF you get a money order for less than $300 and you need to cancel it, your money is gone. But they won't tell you that when they take your hard earned money. If it wasn't obvious, these places are just trying to take your money.

I was waiting in line and as i approached this girl she said to me " I'm not done with him yet" and…read moreput her hand up rudely to me as I'm already having a really difficult morning. Luckily, Kim the assistant manager was pleasant and helpful. Avoid this girl.

I normally don't write reviews , but this time I'm must do…read moreit. Esmeralda Patiño was absolutely amazing in my process of getting homeowners insurance she was very professional and helpful Highly recommended. Special thanks to ( Brianna as well

I have been with Krystal Davis-Frances Agency for over 5 years. I am a senior and need extra help…read moreat times on my insurance needs. I go to the Allstate agency and her staff is always prompt and resolves my issues. For example, they noticed I was a senior and did not drive much anymore so they designed a plan that was much more efficient and less expensive.