This agency is just all about the customer service. You can be sure that everyone in this agency…read morewill help and go above and beyond your needs. I appreciate the great service. The agent is so involved in the community that you can easily find her around town. This agency is just the best. This is where I have learned most about how my insurance works and what I need.

Avoid Linda Darnell! Her office will screw up your whole family's driving records, and not…read moreapologize or offer to fix THEIR mistakes. I was a customer for over 3 years. Last March, I got into a small accident (~$5000) in a parking lot, the only vehicle involved, no other damage. When I called Linda's office, they recommended a good repair shop and I am 98% satisfied with the work. The issues come about when Linda flagged the accident against my driving record (expected), AND my wife's record. My premium didn't just go up, it went through the roof. $235 was standard monthly rate, the next month it went to $345, the next month to $555...A MONTH, no warning or reason, just a new bill in the mail. When I had to add my daughter to my insurance policy (she got her license), Linda wanted $789/Month to add her. So, I called around for price quotes. Other insurance companies asked me how my wife and I both were drivers in the same accident on the same day in the same vehicle, but my current insurance company sure didn't want to talk about it... When I called Linda's Allstate back and asked why the accident was on both of our records, they refused to remove the accident from my wife's driving record, and they refused to adjust my bill from being over-charged. This was on/or about the 20th of the month, so I asked if I was paid current, and I was. I let her know I was canceling my policy at the end of the month, and I did. Now, she has sent me bills for another $440, that I will absolutely not pay, and she has turned ME in to collections, now screwing up my credit. I will say her staff is always pleasant to speak with, always with a smile while they stab you in the back. I do not recommend Linda Darnell's Allstate office.

I normally don't write reviews , but this time I'm must do…read moreit. Esmeralda Patiño was absolutely amazing in my process of getting homeowners insurance she was very professional and helpful Highly recommended. Special thanks to ( Brianna as well

I have been with Krystal Davis-Frances Agency for over 5 years. I am a senior and need extra help…read moreat times on my insurance needs. I go to the Allstate agency and her staff is always prompt and resolves my issues. For example, they noticed I was a senior and did not drive much anymore so they designed a plan that was much more efficient and less expensive.

great service, Devin is really good, he was able to get our auto insurance premium down, with same…read morecoverage as before gracias

Devin is the best. he made sure everything went smooth and was very personal…read more sometimes that is what we need. not a robot, just saying

They were so helpful. Explained everything. Mya was very responsive and even answered my question…read moreon a Saturday!!

Very helpful, competitive pricing, and warm customer service team! I've used them for years,…read moreswitched and came back & don't think there's another insurance team for me.

great help got me and my family covered by next day with virtual card sent to me immediately very…read morepleased with the service I was provided.

Amazing place they took care of me and got me in and out fast. I'll def be back when able.read more

Walked, got my money, and left. Fast, efficient and minimal paperwork. If you need it now, these…read moreare the folks to deliver!

They are fraud! They lied to my mom who's old and widowed and scammed her out of $500!! The policy…read morewasn't supposed to start until May 9, they went ahead and charged her for 6 months which was total of $2098. When she realized her current insurance company was cheaper, she called back to cancel IN LESS THAN 24hrs and they told her they were only going to give her back $1600. The agent ASHLY who assisted her , lied to her JUST TO GET HER SALE & said that she could cancel at anytime with no penalties! So basically it's like my mom donated $500 to this terrible company for NO SERVICES because the policy wouldn't have started until May 9... we are still in April! !! I spoke to several agents, including manager, and they said that is their fee to start a policy! I've had insurance my entire life, and never have paid a $500 fee just to have an agency find an insurance company for me. With that being said, please make sure that these agents are full transparent when selling you, Insurance!

I had a very good experience here with LA insurance, I was taken care of greatly by Wendy!! She was…read morevery helpful and professional and handled everything with the upmost care. Definitely recommend coming here for your insurance needs!!