This was a very unsatisfactory way of doing business. My mom is on SSDI and it took her months to…read moreget back some benefits tyvm were taken by a group home that had no care but took residents checks. It was mailed and came in on a Saturday. I googled the closest check cashing business. We were there for over 45 minutes and went through phone calls and seemed like an interrogation. My mom is 73 yrs old and we took a bus so all this unnecessary documentation made my mom very nervous. They even took a picture of both of us holding the check. It was a Bank of America check so it could easily be verified. It was not until we was finished and leaving that they charged $190 for a $1302 check. I am an only child caring for my mom with no help from any benefits. So we feel robbed once again. We will never do any business with this check cashing again. So if you go to cash a check at this business make sure you ask them how much the charge will be. They didn't tell us any fee much less that inflated charge. Then to make it even worse we had to sign promissory notes or a loan agreement as a borrower. The reason was because if the check came back that is what they would use. Save yourself some money, time and spare yourself what I considered harassment

These ladies they work her are really great and helpful. I don't frequent check cashing places…read morebecause I do have a bank account and credit union. However, I started coming here when I want to send money internationally to someone. I used to go to Walgreens and pay $14 per transaction. I came here once and the lady behind the counter showed me how to SAVE money sending money to other countries. She told me to download the WU app, process my request to send money then request to pay in store. Now I only pay $5 each time I want to send money abroad. What a savings! I highly recommend this location because there is never a long line in the morning and they ladies are friendly, efficient and get you out quickly.

I stopped by the Cash Store today in a little bit of a rush and Reem was seriously the sweetest!…read moreShe was super kind, helpful, and got me in and out while still making sure she explained everything thoroughly. The customer service was 10/10. She was the only one there and still managed the phones, people coming in, and everything else so smoothly. She really handled it all like a pro. If y'all stop by this location, definitely ask for my girl Reem!

Reem was very helpful and patient with me. I appreciated her clear communication, quick and easy.read more

This place just takes advantage of the poor and the check less. When they ask you for your phone…read morenumber, they are just checking if you have an account with them. IF your transaction is under $300, they don't need to track it with an account number. SO IF you get a money order for less than $300 and you need to cancel it, your money is gone. But they won't tell you that when they take your hard earned money. If it wasn't obvious, these places are just trying to take your money.

I was waiting in line and as i approached this girl she said to me " I'm not done with him yet" and…read moreput her hand up rudely to me as I'm already having a really difficult morning. Luckily, Kim the assistant manager was pleasant and helpful. Avoid this girl.

Maggie and Alma are very rude and don't do their jobs correctly or provide the correct information…read moreand call you when you asked to speak to a manager and these two woman are not the right kind of people to be working at this business and are rude and talk over you don't go here at all!!

Very fast process and pproval was more than I anticipated will continue to patronize this business.read more

The one good thing about Houston is that they have Chase Bank everywhere. I bank with them in…read moreAtlanta so it was easy for me to get money when needed. I went through the drive through at this location and for whatever reason my card would not read in the machine. It just kept beeping telling me I was putting it in incorrectly however I knew that was not the case. I got frustrated with it and just went inside the branch. Most branches usually have a machine just inside the door however not so at this location. This location is kind of posh for a bank. I felt like I was in a corporate building. The atm was located near the teller line as a free standing machine. I was kind of shocked by that. I was greeted in the bank and asked if I needed anything or was everything ok as I left. I told the young lady what happened outside and she apologized. I was good.

I deposited a Cashiers Check from Wells Fargo to open a new account at Chase Bank. When I…read moredeposited it, the slip indicated that there was a 9 day hold on the check (A CASHIERS CHECK FROM WELLS FARGO - not a personal check). I questioned the hold and was told by the manager that he would get the hold released the next day if it was not released. The next day it was not released. I went back to Chase and was then told that they could do nothing - that Chase was going to hold the CASHIERS CHECK for 9 DAYS. This is totally WRONG!!! BEWARE OF BANKING WITH CHASE.