Krispy tender Fantastic customer Service Don't believe all those fake negative review. People Always trying to get free food scamming complaints about anything. This place cook fresh if I ask and wanted fresh!!!!! read more

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It's been over 3 years since I visited this location, and guess what .. The emergency exit is still blocked .. Very disappointing that they don't care about customers lives and customers safety .. Well, needless to say, I won't be back !!!! read more

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Fast and friendly service. Their food tastes good - love the catfish. The drive-thru is clean and decorated with menu options galore. They even have chicken salad! Great location, right off the highway at the Precinct Line exit. It's nestled in with other fast food restaurants, and allows a quick exit around the QT and onto Precinct Line Road without the wait. Get the white gravy with your chicken strips...love the gravy!! But the green beans are very salty. read more

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Stopped in for a catfish meal. The food was really good. The only issue I had was the dirty rice seemed like it was a little bit old. The staff was very friendly, and made sure that I got everything that I needed. Would definitely come back. read more

Golden Chick - Catfish - Fast Food Near Me - Hurst, Texas

We have eaten at this location many times over the years. Today had to be the worst Golden Chick we have ever eaten at. Ordered 2 piece roasted chicken combo with no drink, which should be a breast and wing. I didn't notice the error until later. 2 piece combo is $9.99. 3 piece combo is 11.99. They brought out wing, drumstick and thigh. They were all old and cold. I complained that I had ordered 2 piece and should have gotten a breast. They gave me a fresh semi warm beast. The sides, okra and mashed potatoes were not even warm. ugh. The dinner roll was hard on the bottom, cold and generally stale. My second combo was 3 piece tenders which were cold and not even slightly crispy. However the packaged barbecue sauce was sweet but stellar. Overall a lousy meal. read more

Golden Chick - So yuckey looking that we didn't even try. - Fast Food Near Me - Hurst, Texas

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*RAW CHICKEN* it was superrr raw, like there is no way that could have been an accident. I called the store a million times when I got home and they didn't answer. read more

Hi Yelpers. I truly hope you're keeping out out out of the sun. It's blazing hot. Stay cool and hydrated. My eve was destroyed on the way to resolve an issue with a Golden Chick manager named Silvia. He called and said he needed assistance. I told him to leave the store and I'd come to the store to see if I could resolve it. I entered, smiled, said evening, I'd like to order a small Lemonade. The employee said, "Just a drink? Are you just going to sit in here and drink?" Mind you, there is a customer behind me, so there is no cause to shame any customer over the size of an order. I said yes, just the drink for here. I paid, and she placed an empty cup on the counter. Um. Yes, you offer self-serve, but I asked no one in the store to help me get the money, I am not an employee. Please fill my cup with the beverage. I get employees deserve a working wage, but customers also deserve what we worked hard to pay for from a business, basic, minimal service. I did this to give her the benefit of the doubt, that what my son said he may have taken out of context. Nope. My sons order was wrong two nights in a row. This was night two, so he drove back to get it corrected. Both nights, Silvia. She refused to correct the order or refund. I finally informed her that my leaving without paying would be theft. In the same way, their refusing to either replace the order correctly or issuing a refund is also theft. She then said she'd offer a partial refund. Rather than see it escalate, call popo. No chance she would bully the cop, and there was no need me allowing her to just have such a flippant attitude as to tell me "get out of her store" for asking for her district mangers info. Cops arrive, and she stated she called them as well. Long story short, she finally issued my son a partial refund and refunded my meager order. This was a matter for corporate office, not police. But in this day of customers and employees going viral for these issues turning violent, no need my allowing her escalations and bullying to go unchecked. You either refund, or replace. Stealing from a customer is never good for business. Had I taken the drink without paying, they'd call the police, and I'd be in cuffs, no questions asked. Theft is wrong either way. She could have issued the refunds just because it was the legal and right thing to do. And if a customer just needs a drink, and pays, no need shaming them. It could have been my last money for a cool drink. Be okay that I spent it there. Every bit helps them pay you, not the customers. The customer is not always right. But if the money is correctly paid in advance, the order can be wrong, mistakes happen, no biggie, but the order needs to be fixed without mistreating a customer. Having a bad day is understandable, but this was not that. This was simply a manager that thinks a title equals power. Over your employees, yes, but that does not extend to the customers. We don't work there. Following up with corp. Hope they can sit with this manager and see if her emoloyees are being treated as poorly. Only a matter of time before one of them goes viral for snapping on her. They deserve better treatment. read more

Golden Chick - Drink reciept for a small lemonade. - Fast Food Near Me - Hurst, Texas

I love the food and I recommended this place to many people especially the ones that love chicken and shrimp. But they have become unresponsive to complaints. They have an app with rewards. The only thing is I can never scan the receipt myself even though there's a option to do that. And they scanned my receipt and the restaurant last week and I still haven't gotten the points. I reported the problem and someone promised to get back with me but they have not done so and I don't think they even care. I'm not going to spend my money in a restaurant that ignores me when there's a problem. You don't have to offer a rewards program but if you're going to make sure it works properly. The only thing I want now is a phone call from manager with a promise to put my points for my last two receipts on my account. I don't want a promise of a phone call; I want a phone call. They've gone from five stars in my book to one. I'll be glad to fix that as soon as they take care of me. read more

Not gonna act like golden chick is something to rave about and honestly I go here with little expectations but whoever they had on them buns needs a raise. They had me gripping my chair handle about to fall off with how good they actually made everything. It might be greedy of me to go back and expect the same quality but I'll always remember you. read more

Restaurant is clean including the bathrooms. Food is fresh and really good. Service is great. Will definitely come back.

Darn those commercials on TV! Golden Chick has been advertising their fried shrimp and fish platters. They've looked so good, I HAD to try one. Yep, it was a good as it was shown on TV. The shrimps were nice and large and fried to perfection as well as the fish. My platter also included a roll, fries and cole slaw. Major yummy. Service through the drive-thru was brisk. The restaurant staff were cordial and friendly. Can't wait to go back for some more fish! read more

Golden Chick - Fish and Shrimp Combo Platter - Fast Food Near Me - Hurst, Texas

I stopped in to get the roasted chicken healthy meal. It comes with a breast and a wing, green beans, a salad plus a 32 ounce drink. Who needs a 32 ounce drink that isn't, even available in unsweetened tea? I got about 12 ounces before it completely ran out. The chicken was old. I guess most people get the breaded fried chicken. The green beans were pretty good. The salad was a salad. I will not be returning. read more

Another fast food place, so as always you know I have to treat fast food a slight bit differently than I do restaurants. The expectation level for the food is different, but occasionally they may surprise. Golden Chick has always had a special place in my heart ever since college, when I first tried their rolls. Their rolls are to die for! I mean they are among the best tasting bread rolls, and I'm picky when it comes to rolls. If I'm eating at home, I won't do anything other than King Hawaiian rolls; and if I'm eating out, I'll usually ignore the rolls unless they are actually good, tasty, and hot. Golden Chick is one of the few places where I will have multiple rolls, and the only place that I will actually order multiple. As for the rest of their food? I have no real complaints about this location. I see a review that mentions their chicken being thin, and I wonder if this was a fluke visit, because I've never had that problem here. I've come to this location multiple times because they are close to my work. Their chicken is not greasy, like KFC's seems to be, and their chicken seems large and fluffy. Every time I've been here, I've had nothing but positive experiences with the taste, the size, and the feel of the chicken in my hands. Here, I don't have to wipe my fingers off nearly as much as I do other places; and by that I mean, I can continue eating without having to stop between each bite and wipe. I will say on one and only one visit, I ordered the mashed potatoes and tasted something odd, but deduced that part of the breading had fallen into the potatoes. I wish the mashed potatoes were a bit creamier, but I don't expect creamy mashed potatoes from a fast food place. The staff is extremely receptive and friendly, and they pay attention. I've had instances where I'll walk in the door and immediately they'll know what I'm going for. With fast food, I am extremely critical about the friendliness and attentive ability of the staff, and this location does it right. They pay attention, they bring out the food quick and make eye contact, they smile and make conversation. They appear genuine and welcoming, and that is important because far too often you see fast food restaurants have either high school kids that only care about a paycheck or older workers that have become discouraged and disgruntled; but this location, the staff doesn't have it. If they do, they do a great job of hiding it. read more

Golden Chick - Fast Food Near Me - Hurst, Texas

My daughter and I frequent this location often and today we went and actually sat in the inside it was clean and nice. The service was good. The guy that served it was nice and courteous. The food was great and fresh. read more

THE WORST AND I MEAN THE WORST LOCATION EVER! I seriously will NEVER EVER spend another dime at this location. The staff is EXTREMELY rude and disrespectful and didn't care to listen to me and why they messed up. This so called Linda chick came running to the window to tell me that I was wrong and there was nothing she could do. I even had a worst experience a month ago and blew up corporate trying to get a call back and here we are a month later and I still have never received a call from there. Golden Chick will NEVER see my money again. Off to the MANY MANY other chicken stores to go get better customer service and better food. read more

Bad service, flavorless food. Ordered a family meal in the drive thru and had to wait over 20 min. I had to go inside the restaurant to get my food that wasn't even ready. When I got home and opened everything up, my order wasn't even complete. I was missing 1/3 of the chicken that I paid a lot for. None of the food had much flavor. Will not be coming back to this location. read more

Cod sandwich is disgusttttinggg. 2 bites and throw away. Remove from menu Shrimp tasted like chicken read more

This was the first time I had ordered from Golden Chick. And, it will be the LAST! The tenders were flavorless. The mashed potatoes tasted like watered-down boxed mashed potatoes. The gravy was definitely a watered-down powder mix. The macaroni and cheese was completely inedible. The only saving grace was the side sauce. Oh, and the rolls were good. read more

The only things I enjoyed were the okra, roll, tea and BBQ sauce. I won't be returning, did not like the thighs or fries. Thighs were boneless and not very tasty and the fries had some kind of coating on them...didn't care for those either. read more

Golden Chick - This is their 2 pc. Thighs and fries combo. The thighs are boneless...Isize reference. I did not care for the fries or thighs. - Fast Food Near Me - Hurst, Texas

I've try to come here twice to try this place. I will never be back I have still yet to eat food here. The first time they said when I got to the window they could not take credit cards and left me sitting there for 10 minutes. I didn't offer me the food for free they wanted me to go to an ATM and come back. So I wrote the company and they sent me a FreeMail I thought you know I'll give them another try. So if you weeks later I go back and I'm told that it's gonna take 7-8 minutes for chicken tenders and I say no thank you I'm in a hurry. I guess the people in front of me or not so I was stuck in the drive-thru for 10 minutes. I should know that I've been to another location and had a similar experience where I ended up driving off because the staff is incompetent. i'm convinced this is a larger problem with the company and the training of the staff how they run their processes in the business. I will never be back I googled really fast and ran over to chicken express with the staff was amazing, the food was amazing and I've been back three times to chicken express and it's just awesome! I hope this helps you save some headache and frustration read more

Golden Chick is where to be if you want good deals on delicious fried chicken and sides! Tried GC for the first time the other day and loved everything! Have been here a few times now and so far, service and food have been consistent. They do fried chicken, tenders and original, as well as fried catfish. The man at the counter last time was very peppy and nice. My daughter said hello and he responded with a big smile and "Oh, why hello there! How are you?" It really makes me happy when cashiers/staff say hello to my daughter or make her feel included somehow, I feel like that boosts her confidence and helps her not be so scared to talk to adults. Plus, it just really helped that whole "Family-Friendly" feel. So big thumbs up there. As far as food, I usually go for the 3 or 4 pc tenders combo, which includes a side, a drink, gravy and a yeast roll as well as free soft serve vanilla cone if you dine in. The tenders themselves are pretty nicely sized portions, well battered and golden fried. I love how crunchy each bite is! The gravy is decent, but if you ask for a packet of their Lotta Zing seasoning and mix some in, wheeeeewwww-weeee that's good! Corn nuggets are my preferred side, cause who doesn't like corn nuggets?! The ones here have a nice creaminess to them, with the whole kernels still present. Another good side is the chicken salad. If you get that, you can rip your yeast roll in half and put it in the middle, BOOM! Instant chicken salad sandwich! And I've saved the best, or at least the most surprising to me, for last. The yeast roll! Normally, I prefer a biscuit. I was a little disappointed that they didn't offer biscuits here during my first visit. Then I tried the yeast roll. It is soooo soft, buttery, slightly sweet and puffy, omgg! It was so much better than any other roll I've gotten at similar establishments. Legit made me not even miss my biscuit, that is some powerful sh*t! Good job on those rolls, Golden Chick! Plus, getting free ice cream for dining in works every time for me! Perfect treat to end your meal, and is great for families, my daughter loves it! Hoping that I continue to only have positive experiences here. I've read a couple of negative reviews and am surprised at some of the bad experiences people have had. If something like that happens to me, I'll definitely update and change my rating, but for now, Golden Chick is good in my book! read more

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This review is based on several times that I been here. I always order the same thing at Golden Chick (6 PC Tenders combo) with maybe one or 2 things additional to it depending how hungry I am that day. Lets start with the food. The food here for fried chicken tenders is really good in my books. I like how it is lightly battered, not too salty, and its always hot/fresh when I ordered it. My issue with this place is the service itself. Whether I go through the drive-thru or eat inside, they always seem to either forget an item or 2 of my order. I had one incident where my order was skipped, people that ordered after I did received their food. I also had to wait 20-30+ minutes before I could get my order. I thought this is a fast food, not a restaurant. I have NEVER waited longer than 15 mins for an order at a fast food place even on its busiest days. This place just seems disorganized and mismanaged. It is just sad and disappointing that a place that serves amazing fried tenders just have no order checking and poor management. read more

Poor service. Woman that was speaking to us was rude and unhappy. I understand the volume but either way not okay to treat others this way. I love your food and support your business. May you please fix this service issue. Very rude woman who helped us. read more

We have yet to go to this GC and them get an order right. My bad because I did not check the order before I left. An occasional order mixup is one thing BUT every time is just poor management. Won't go back after tonight's trip. The chicken I did get was not even eatable. read more

First off I can't comment on the food as the wait was SO long I left. I got in line at the drive-through behind about 8 other cars. I waited at least 15 minutes and hardly moved. 3 cars behind me bailed. One car sat at the speaker to place their order so long I decided I wanted In-N-Out which is in the same parking lot and left. Total of 5 minutes to drive into In-N-Out place my order and drive out and the car that was at the speaker at Golden Chick WAS STILL WAITING FOR THEIR FOOD! Wow! Not sure what was going on but I really wanted to have a Fletcher's Corn Dog or two for lunch. Now that I'm back at the office looking at reviews I won't be visiting again. read more

I was casually taking a stroll and decided, you know what. I'm gonna have golden chick. This was the desision that changed my life. I order online and arrive then check to see if my order is one the counter and then the cashier CUSSES ME OUT!!! And then I get my order and see that it was WRONG. So never go to golden chick. read more

the food hit the spot and the women in the front were very nice I order for take out and as I was filling my drink I food was already ready very fast and delicious read more

For fast food chicken best I've had. Sides were ok. Tenders were really good. Overall good bang for buck. As always Stupid app wants a longer review, don't really know what else to say so now I'm just writing whatever comes to mind in order to make this review long enough. read more

Golden Chick - Fast Food Near Me - Hurst, Texas

For a first timer at Golden Chick, I was very impressed! The order came out quickly and the food tasted great. The spicy tenders are not too bad and taste even better dipped in the gravy. The best part of the visit, is the FREE ice cream you can get from the machine! I have not seen one of those machines in a long time, so that was definitely a treat to receive. Makes for a good lunch stop! read more

Golden Chick - Spicy 3-Piece Tender Meal - Fast Food Near Me - Hurst, Texas

I should have listen to the reviews! Customer service was absolutely terrible I asked the woman for light ice in my drink she filled my cup completely up with ice.. when I asked her to fix it she had an attitude but she did fix it.. i then told her thank you and she slammed the windows door on me. I've been turned a corner and took a bite of my food and like the chicken has been sitting for hours.. I even had my daughter try it just to ensure it wasn't just me. When I pulled back through the drive-through and requested for a refund and handed the woman the food she rudely asked me why with an attitude so I explain to her why I wanted to give the food back and explain to her how she also was rude as hell and had terrible customer service.. she again slams the door and goes and gets the manager.. The manager apologized.. said she refunded the order the receipt looks like it's just a voided so I guess we'll see in the next couple days if the $11.25 gets added back to my car or not. read more

Golden Chick - Fast Food Near Me - Hurst, Texas

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Just left here!!! When placing my order I told them to please make sure I get everything because last time I had missing items . So I get to the window, the lady says," Don't leave until I tell you I am done!" With that Stern Mother voice !!! So she starts handing us our order. Then she says ok that is everything. We pay and go home. Get home and GUESS WHAT???? Yep missing two items !!!!! Been trying to call and no one answers !!!! I get you all are working very hard and I do appreciate you all. But come on stop, take a breath!!!! Get the order right. I worked in this industry many many times before.... Oh and answer the office phone!!!! So with that being said, I now had to find something else for my child to eat because one of the items was hers!! So I am hoping a manager will contact me about this but probably won't. read more

Golden Chick - See kept calling and no answer - Fast Food Near Me - Hurst, Texas

Would Give Negative rating if Allowed. Left Food out of my order and made no effort to correct or adjust after I drove all the way back to location. Girl at counter lied and said no manager was onsite and when I requested a refund the so called Manager then came to register after standing around and letting girl at counter Lie. I will tell 30 people I know to avoid this terrible place. read more

I think we went on a little bit of an off night because everyone seemed a little off their game. We had a similar experience with ordering as the previous poster where we had to kind of keep just going a long with which button they we're having to push next, and asking if we needed anything else after each order item, even after just one item & we had 5 people with us. The kids meal comes with a cookie and with the free ice cream we made her a cookie Sunday of sorts which was neat. They have big red on tap! They also had this little chicken thing that laid an egg with a little prize in it when you put a quarter in. There were a couple golden egg in there, I assume gives you free food or something of the sort. The food was decent enough ... I would say it would be comparable to Chicken Express. We'll give them another shot. read more

A friend said I had to try the Cod Sandwich. On 3/13-waited in the drive-thru line for 20 minutes-and then once I got to the window-another 10 minutes and NO ONE acknowledged I was there-I finally drove off with nothing. 30 minutes of my time wasted. This place needs a major staff overall--very sad-As I drive around the building when I left-there were at least a12 cars in line-wonder how many of them just drove off Guess I will not get to try that Cod Sandwich read more

This location has a serious problem with their telephone. Over a month ago I tried to reach them via telephone and the phone rang and rang and rang! I actually drove there and placed an order through the drive thru and asked if their phone was working. They said their phones were down. It's now a month later and their phones are still down. What kind of business operates without a telephones. Get your phones working! Ridiculous!!!!! read more

Update: July 5, 2020. Came few weeks ago and the bread on sandwich was rock hard like cooked too long. Didn't realize until I was gone. Called and the manager said she will replace it free next time I come. She took my name and said she would keep it. Came back today and they can't find my name written down. Anywhere. And so aren't honoring the replacement. Not coming back again. Like why would I just lie about this? They should just replace it- it isn't my fault the manager either didn't write it down and they lost it. First couple times I came here it was really good. The third time the fries didn't taste fresh and we were missing the one extra roll we ordered, not too big of a deal. The fourth time, we got two combos with fries and realized once home we only got one fry. Tried to call number on receipt to speak to someone and got busy dial tone. Googled the number, which was same on receipt, called again couple min later and still a busy beeping. read more

The best fried chicken I've had in a long time. It was made fresh and hot. All the food was amazing. They also have funnel cakes made fresh and you can top it with their ice cream for an amazing fun treat....But the best thing of all was their service. The employees and owners here are amazing. Above and beyond. It was just crazy how kInd they all were. read more

For a fast food place, it hit the spot and was good!. Been craving chicken tenders and decided to try here. Went with the tenders combo--mix of spicy and regular--Zing sauce, fries, and slaw. Pretty dang good! I preferred the spicy tenders but both were fresh, crunchy battered, and moist inside and were great when dipped in the mildly spicy Zing sauce. . The fries are mildly seasoned and were ok--I prefer regular fries. The slaw was not too mayonnaise-y or too sweet and was good. I went through the drive through and was asked about my military service when the very pleasant lady saw my USAA card. Not only did she give me a military discount, but she also thanked me for my service. WOW! Ty for supporting veterans, Golden Chick. The drive thru lady made a recommendation on what to try next time, so I will be back to give it a go. read more

I think they just opened this week. Maybe they haven't worked out all of the kinks yet. First of all, the kid at the counter kept interrupting me when I was trying to order. Me: I'll have the #1 with..... Him: Is this for here or to go? Me: It's for here. I'd like the...... Him: 4 piece or 6? Me: 4 piece. I'd like..... Him: Do you want original or hot? Me: I'd like original. I'd like....... Him: Are Mashed potatoes oK for the side? Me: (Dejected) Yes. That is really irritating for old people like me. The kid smelled like he had rescued a victim that was drowning in Axe too. Really strong. I got the Chicken Tenders. They obviously brine their chicken because it was very moist and tender. The overwhelming taste was salt, probably from the brine. It was terribly salty. It was greasy too. 6 napkins to 4 tenders is pretty high. Free Ice cream cones if you eat inside. It was chocolate and not even close to real ice cream. It was the taste and consistency of a fudgesicle. I guess I shouldn't complain, it was free. read more

Order wrong had to wait in parking lot for it got the fish an shrimp hard as wood will never go there again,the tea was the only thing worth paying for the rest wasn't even good dog food read more