Friendly service here! And they have catfish! The drive-thru line moves fairly quickly, as long as you're prepared to order when it's your turn. The Golden Chick name flies high across the front of the restaurant...attracting attention to invite you in. Hehe I highly recommend the side salad. A fresh salad with grape tomatoes, broccoli, and grated cheese is jam packed into the container. I had to pour it into one of my cereal bowls. I didn't use the Ken's dressing, but instead used my Hidden Valley Ranch. The catfish is a bit small, but very good. Make sure you get a roll and some gravy - very tasty! read more

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TERRIBLE EXPERIENCE - I was literally in Texas for a short time and wanted Golden Chick so badly because I remembered how delicious the fried okra was. I used to live here and eat it almost daily. Yall had an opportunity to provide a nostalgic experience for me but completely let me down. I specifically requested fresh okra because everyone knows you can't eat old okra. It doesn't taste the same or have the same texture. It has to be FRESH! I even told yall I would wait patiently for fresh okra to be cooked and yall agreed. However, upon receiving my food, it seemed like the okra was simply reheated/refried because the texture was not right. Some pieces were super tough and not hot at all. The top batch was hot but all the okra on the bottom was room temperature and chewy. Yall played in my face! Im extremely disappointed! I definitely won't return to this location ever again! read more

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I made an error when doing my pickup order & instead of ASAP I put the time as the next morning. I went straight to the restaurant & explained my problem. Jack was at the counter & immediately helped me by calling his manager & working the problem out for me. I left 10 minutes later with my order freshly cooked. Jack personally cared about me as a customer & bagged my order. This was not the first time I had seen Jack care about his job. Please hang on to this employee. He is priceless & needs a raise. You have the best catfish in DFW area read more

Golden Chick - Jack - Fast Food Near Me - Grand Prairie, Texas

Rolls use to be good, no dry and smell burnt. I was really hoping for the golden rolls you usually see. The top is hard and cracking, just sad... read more

Golden Chick - Roll from Golden Chick - Fast Food Near Me - Grand Prairie, Texas

Good food, great service! The half n half chicken is awesome. This will be one of my go to locations. Recommend

After buying a meal for dinner. Food was really bad. I ate a lil bit and put it in the trash. I'm up 3am sick. I should've use my first mind when I see the food look sloppy spilled over the candle and lobby area was dirty as hell !!! This use to be my #1 place. Need better management Wednesday 20, 2023 read more

This golden chick never has anything in the In stock. I've come here they're out of rolls another time W at a certain size cups or they're at a cup holders sounds like management doesn't know how to order things in the proper quantity read more

The last I'd been in person was several years ago. At that point of reference this place was amazing. And it's was conveniently located by Kroger the DL department and was the spot to go to. The chocolate chip cookie dessert was just right and my child loved the egg machine as both reminded us of the fam fave 'Charlie and the Chocolate Factory' motion picture. Hope all are doing well and warm this season. Happy Lunar New Year everyone read more

Golden Chick - Marketing Image of Golden Chick - Fast Food Near Me - Grand Prairie, Texas

What can I say.. I literally have a hairball in my food just terrible. This is what I get for not checking my meal. Before I drove off read more

Golden Chick - a basket of fried chicken and french fries - Fast Food Near Me - Grand Prairie, Texas

The food was so horrendous my pet wouldn't eat it and he loves chicken. The chicken was hard and cold as it if was from yesterday. Last time eating at this establishment. read more

I had never had Golden Chick before. I know, I know - what kind of crazy person was I?!? Well, I have seen the light. The amazingly excellent chicken from Golden Chick has made me a convert. I am a Cain's guy, but Golden Chick is just as good - maybe better - and I can explain why. Golden Chick marinates their chicken; not a lot of places do that and even cooking at home most of us don't bother marinating anything. But they do and it makes all the difference in the world. The chicken stays absolutely moist and tender. Nice crisp breading. You get your choice of dipping sauces including white gravy which I love! They do have a spicy dipping sauce but I have to give the upper hand to Cain's there - Cain's dipping sauce is the tops. Now, Golden Chick tenders with Cain's sauce? Heaven. read more

I visited here last night after working on empty last night for a fried drumstick and 4 rolls my food was nasty and cold as fuck I threw it out of the window and vomited it is the worst I have ever read more

Do not get the boneless thighs !! I was a fan of their tenders but every time I go they kept getting smaller and smaller , So I decided to get the boneless thighs as a good alternative I ordered the 3 peice and expected to get 3 nice juicy and tender thighs , I was wrong I asked for them to be fresh but they must have been re dropped or over cooked to long because they were dry and hard..the only up side is they offer free ice cream read more

Got the catfish advertised as 8.99. It was a whole lot of breading but had to hunt for any actual fish, and it was over $15.00. My husband ordered fish and shrimp and dirty rice. Got home and there was no rice and no shrimp. He had to take it back. It was over $16. Definitely won't bother to go back. read more

This was one of the very first Golden Chick's I've ever had and it's always good I can not speak for anyone else's experience they are always friendly and customer service ready my food has been delicious I have tried other Golden Chicks and their food is not as good as Carrier Pkwy so much so I would just rather pick up my food from Carrier Pkwy and drive the distance to my house which is about 20 minutes read more

I never write reviews and this place has me heated even though I kept control. I originally pulled up and browsed the menu and changed my mind told them I'm sorry but thank you as I drove off. I came back because I decided that I wanted fries and a Large sweet tea. As I recieve my food the fries are burned so I asked if they could remake them. I guessed this prompted an attitude because I received the same fries dropped in grease again. This time i pulled around and I asked if I could have a refund being very polite. The window person has changed. I asked if I could receive a refund for fries and I am now dealing with Breanna the girl who brought out the second burned fries. I eat golden chick all the time so I know what the food should look and taste like. I gave back the fries and the receipt. She asked for all my change I received back when originally paying for the order, I paid with a twenty and the orders was almost $7 so I got back $13 and some change. She asked for $13.20 back and I was a little confused and repeated the number to her but I assumed she wanted more ones and wanted to give me like a 5 instead. She then proceeded to give the refund to another lady the first original lady I was dealing with and that was $3.24. I stood there waiting on my other change they had both walked off. They come back like what now and the girl is hiding behind the window so I couldn't see her and I'm like she took back my original change. They are like no she gave it back I'm like no I wouldn't still be here. I don't understand why she asked for it back in the first place but I assume she is pocketing the money. The manager comes and says well I have to count the drawer I'm like okay. I am still being patient and they asked me to pull up again. This time I park and come inside. As I am waiting the workers are bothered staring one lady asked had I been helped but the others were making it seem like I am the problem. As the general manager counted the drawer the girl who took the money stood with him. He gives her the money and she goes to back and hands it off to someone else. The shift manager comes and says I guess he found the money as if I was lying but it was $10 and she took back $13.20. Again I assumed she wanted the ones back which is the reason I gave it in the first place. I kindly told him again it was $13.20 not $10 so he goes back and was like she said it's $13 so now the general manager has a attitude as they all do but I was being patient and not giving them a hard time. The general manager comes and bring back the extra $3.25 and hands the money as if he's not trying to touch my hand even by accident. Like more so of like a drop. He walked off. I did not recieve an apology for inconvenience everyone treated me as if I was the problem and I believe because I originally drove off and backed up which I apologized for through the speaker but I was indecisive. I saw the fries they were passing out to customers on the inside and they were fresh and not burned. I think from the very beginning I was targeted and I just never want to visit this store again. From the food to the workers there needs to be an evaluation of this store. read more

They didn't have wicked wings!! I had ordered them .. got to the window .. lady tells me sorry but we don't have wicked wings at the moment!! I got so upset so I had to order myself some tenders !! And gave it to a homeless person.. read more

Service was great! That's why I gave 2 stars. Food was sub par as the nuggets, I mean tenders were so tiny. Chicken Express is way better, even if I have to drive further to get it. read more

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This place is better than i expected. Ive always said that its the employees that makes or break you. The customer service here is the best ive ever seen at any other franchise Goldeb Chick. The food was fresh and very presentable. I ordered the 2 piece dark with mashed potatoes for under $4.32. Chicken nice and crispy and hot. Mashed potatoes nice and smooth. Not lumpy at all. Fountain drink is nice and cold. Thank you Mr. Noeanna. Thats the name on the receipt. read more

Golden Chick - 2 piece dark. Nice and crispy - Fast Food Near Me - Grand Prairie, Texas

Manager Lena provided an Awesome Customer Service experience. She stepped up, a was given my Mac n cheese and mash potatoes. I will continue to go back to Golden Chick. Thank you, thank you Lena. Appreciated read more

I love golden chick best chicken spot ever but every time I come to this one and I mean every time there's something missing from my order I always pay extra to add extra Chicken to my order and I drive to work and the extra pieces are never there the only time from all the times I been there where they have only given me my order right once because I order one chicken sandwich anyways people would say why don't u just get in the drive thru again or walk in like I can't I have to get my food and go or I will miss lunch read more

This is my first yelp review and by far the best costumer service I have ever gotten thank you Chris. For the excellent service and options and knowledgeable service you provided will be coming back soon! read more

Great customer service went to the drive-thru and the drive-thru attendant was excellent very professional and super knowledgeable about the menu. I will be back! read more

The people here are incredibly nice, that's most of the reason for the high rating. Every time I drive thru or walk in I'm greeted with someone treating me kindly, that's nice. The food is decent, it's not as flavorful as a lot of the other places around but almost every time I've eaten here it's been cooked all the way through, and that's nice. Its 3 star food (edible, decent) with 5 star service. If you're looking for a quick dinner/lunch and you live in the area, Golden Chick makes sense. read more

Drive thru is extremely slow. They always forget to put something that I ordered in my bag or give my order to someone else ahead of me but don't have a problem insuring I am charged for it. It's close to my job that's the only reason I bothered. The one by my house is so much better. It gives me hope that Golden Chick just has a bad representation here at this location. read more

I would like to "THANK" JoJo so much for being understanding about my situation that happened on a Sunday night on June 30th. I stopped by to buy a gallon of sweet tea as I always do as many times. Sometimes twice a week after work if I make it in times before they closes. This is the first time the tea had a not so good taste and it smelled funny. So once again "THANK YOU SO MUCH JOJO " !!!!!! THANKS too for being kind and eagerly happy to please me as your customer and I pray I spelled your name correctly and I didn't get a chance to get the other young lady's name who was at the window with you who was also just as kind and you both had such beautiful smiles. Plus like I stated to you both " I LOVE GOLDEN CHICK'S sweet tea. Your employer is blessed to have you two as employees for their business. KEEP UP THE GOOD WORK !! As always many blessings to thee. B.W. Grand Prairie Tx. read more

Excellent hot and ready service every time I come they never forget a thing about orders always just right

We've been coming here since it opened and have never had a bad experience! In fact, a few times we went through the drive thru a few mins before closing, and although they were all out of chicken breasts, drumsticks or a side item, they always threw in a half dozen extra rolls or an extra side item or a free drink for free! We've even received freebies for a long wait. Waiting a little while for fresh, made to order food isn't a valid complaint. If you want really fast food, there are many places to get food that's warmed under heat lamps. Geez people.... read more

If you don't mind sitting in the drive thru line for a extraordinarily long time then this is the place for you. It's absolutely ridiculous how long it takes to place your order and then how long it takes to actually get to the window and then another long wait before you actually get your food. Go to ANY OTHER golden chick! read more

I decided to try this place for the first time. I got spoiled coleslaw with my order. The chicken was not that good, mashed potatoes were classic instant potatoes flavor. The rolls were all crushed packaged with the chicken. I called to report it and was told to go back and a complimentary rolls and side. Probably not. read more

This place is so expensive i went thru after working 13 hours ordered 9 spicy tenders and a family mash potatoes which cost 4.50 and the chicken was cold not spicy the rolls were hard i got 2 gravys no potatoes and i asked for zinger packets and didnt get any for 17 dollars 4 9 tenders that were cold and hatd worst experience ever i always say check the bag before you leave and i never do after this worse place ever i wont ever do it again!!! read more

Still awful, slow, bad service, never give the correct items in the order, expensive, and they don't give you very good portions of anything. Not sure why I went back to try it again. read more

Stephanie was amazing. She took my order from the cell phone of a customer since there's was down. And upon arrival she was preparing my orders versus being confused and asking silly questions. Thank you Stephanie G. you made my day. read more

This location was great when they first opened. Since ownership changed the customer service is inexcusable! I'll be taking my business elsewhere. read more