STOP, AND READ FIRST!!!
Though this place is really clean and really nice it does not mean they have good service. Honestly I don't think anyone there has a cosmetology license, I did not see any licenses on the stations or a visible notice to the consumer posted as required by law. Anyway, I went in for a pedicure and gel manicure. They started off with a pedicure that was the worse I have ever had, if you called it a pedicure. The gal who was working on my pedicure had no clue as to what to do. For one, she couldn't even take the polish of my toe nails. I was just looking at her while she is trying to, not even putting any pressure between the cotton ball and the toes. I was thinking to myself, "lady you need to put more polish removal to that cotton ball and learn how to un-polish my nails." Second she didn't know how to cut toe nails at all. At any time did she ask me to dip my feet in the spa, the whole pedicure was a dry pedicure which it hurt. Mind you they did fill the spa with water and that blue powder. I didn't say anything because I was just waiting for her to see if she would tell me to dip my feet. When she was trying to cut my cuticle it was hurting, I kept telling her and she wouldn't listen. She didn't know to clean nails thoroughly, she didn't know how to scrub my feet, and overall she didn't know sh**. After that whole ordeal and a pretty much weak massage she told me that another gal was going to polish my nails. I found that to be odd, I am thinking "well why don't you just finish it off", but I was like oh well. By this time I had major anxiety, and what I thought would be a relaxing afternoon for me I ended up spending over two hours there for horrible service. After sitting and waiting about 20 minutes later the other gal comes over to polish my nails she then proceeded to put the paper towel between my toes, and then what I thought was odd, she put on my flip flops on my feet. She then began to polish my toes without her even touching or holding onto my feet. She couldn't apply polish on my toes properly and neatly mainly because she couldn't get a good grip on them, she was smearing more polish on my flip flops than anywhere else. After her spending at least 15 minutes polishing my nails I had to wait at least another 30 more minutes before someone else can begin working on my gel manicure. The gal who worked on my hands did a fantastic job, I did forget what her name was. But she seemed irritated with the management and the way I was treated by the two other woman who "worked" on my feet. Lastly when I walked back to the front desk the male manager who was working there at the time apologized about the pedicure and he whispered to me, "I am sorry about the way she did your pedicure, she is new and doesn't know anything, so I wont charge you for the polish and only for the pedicure and manicure". I was like WTF really, wow!! Why the hell would you hire someone who doesn't know who to properly do a pedicure? And what's this about them not charging me for the polish. OMG I was tripping. Their flyers read " YOU DESERVE AN EXPERTS HANDS". Well that's a total like, because one thing they aren't are experts. Like I said, I don't think they have a cosmetology license. I will be very surprised if this place remains open much longer. I give this place a big fat "0", no star. STAY AWAY. Stick with the Asians. read more