My husband and I booked a couples massage here for our first massage experience, and it was…read morehonestly awful from start to finish. There was a major language barrier right away, which led to a lot of miscommunication. The staff barely spoke or understood English, and we were given no clear instructions. All they said was "get on the table" and then left the room. We weren't even sure if we were supposed to remove our underwear, and when we went to ask, one of the massage therapists walked in while my husband was fully naked -- even though we were clearly yelling "no, no, we're not ready!" It was extremely uncomfortable and unprofessional. We specifically requested light to medium pressure, but they ignored that completely. The pressure used was excessive -- at times it felt like my shoulder was going to pop out of place. I woke up the next morning covered in bruises on my back, and I am now in serious pain. I can barely move. My husband is also in pain and very sore -- this was not a "good sore," it was a damaging experience. Despite all of this, my husband still tipped generously. But the therapist had the audacity to say the tip was "too little" and asked us to add more. It came off as greedy and made an already bad experience even worse. In total, we ended up paying $330 for a two-hour reflexology massage -- including a $30 tip we were pressured to give. Not welcoming. Not professional. Not worth it. We will absolutely not be returning.

I was excited to try this place as it had high reviews. It was honestly one of the worst (if not…read morethe worst) massage I've ever received. I verbally said "ow" multiple times, and I asked for less pressure. She asked me if I wanted "medium" or "hard". At first, I said hard, thinking I'd like that. Within 1 minute I switched to medium, and she continued to push very hard. She kept asking if I was "okay" which is a sign it itself. Also- she was barely massaging me, so much of it was rubbing, burning hot stones. Also- when she put my hair up, she pulled so hard. Everything felt abrupt and like she was going through the motions as quickly as possible without a care that a human was beneath her. I guess I'm giving them 2 stars because I am not injured, although I was concerned I might be! *update* I am changing to 1 star, my neck is in so much pain 2 days later! I'm definitely not returning, and I am questioning if they are a front for something else as this woman was definitely not trained!

I read the reviews before coming but I noticed they were trying in their responses so I thought let…read moreme give them a shot. Absolutely never again. Let's be clear, tips are EARNED not just given because it's standard. My massage lady left the door open when she walked out for me to change, ok whatever, then the spots I circled on their form were hardly worked on, I also circled medium pressure, it was a glorified rub and I truly felt not much, she did put the hot stones on a towel and on my back but half of one was on my skin and left a red burn mark for the night, then she left the door open when she was done....mind you, I'm not clothed?? Come pay time. She asks me how much I want to tip and I said $12 (this was $1 less than 20% which I believe is still kind considering I wasn't pleased) and she says "$15 ok?" And I said "no, I said $12" and she grunts and says "oh my gosh." And storms off after giving me my card back. From beginning to end I wasn't pleased and then was hassled for a greater than 20% tip. Will certainly not be coming back.

Amazing massage. I will cum back soon. Clean and polite masseuse. Pricing was good and well worth…read morethe cost.

Carina did an amazing job. She is so Strong. Highly recommended! I had a deep tissue massage an she…read morehit every knot.

scam. she adked me to pay before it even started. then she massaged me places i asked her not to…read moredo. then she lied to me about the price. as well as telling me that a 60 minute massage is $20 tip. she demanded for it. then she charged an extra $2 on top of it without me to seeing or knowing. she was so rude when i called her out on it. i had to tell her many times during the massage where to massage. it was the worst massage i ever had. the place was hot. she had no clue what she was doing. do not go here!!!!!!!!!!!!!!!!!!

Nice little place. Always worried places like this are just looking to earn a tip but this one was…read morestraight. Masseuse did a good job and was very nice but didn't speak much English. We didn't even trade names. Price was very reasonable as well. I do have to take off a star because the room was very warm which I guess is better than the alternative. I will definitely consider returning.

Masseus seriously injured my wrist The massage was terrible and she also kept interrumpting it…read morewith calls. Massage was just way too stiff. Not relaxing. And she pressed my wrist way too hard. Im filing a spa complaint. It seems like she did it on purpose. She also pressed my fingers really hard. I tried talking about this with them anf they say they don't speak english. Very upsetting that my wrist is sore!

This place was my fourth option because downtown Denver is a wasteland for massage after 5pm, and…read moreevery place I called was closed or wouldn't answer the phone, but I'd had a long week and needed to de-stress with a massage. I was confused by the reviews being a mix of positive and negative, but figured I'd give it a try in the hopes that it was better than the recent reviews indicated. It was not, and you should not come here for a massage. It was terrible, and I'm glad I opted for only 60 minutes. Paying up front isn't that unusual, and I paid in cash. I was confused when she came in and gave me a squirt of sanitizer for my hands. Within the first few minutes I realized the "masseuse" knew basically nothing about massage. She'd offered "soft" or "medium" and I said medium but that I preferred deeper pressure. Despite repeated requests for more pressure, she couldn't or wouldn't do more than lightly rub oil on my back and legs. When I flipped over, she seemed to ask if I wanted extra services (it was confusing), which I declined. She then was massaging my legs through the sheet with zero pressure, which was even worse than with the oil. I asked if she was going to use oil on my front, and she seemed confused but applied some oil to my stomach and proceeded to lightly rub it around. She then leaned over and whispered something along the lines of "If you want to touch my body, you need to pay more". I declined again, and realized that's what the hand sanitizer was for. When the 60 minute joke-of-a-massage was blessedly over, I was halfway dressed when she came into the room and began cleaning up. As I was leaving she asked about a tip, and I said I only tipped for good massages and this was a very bad one. She told me to never come back, and I will gladly oblige. If you're looking for anything even resembling an actual massage, do not come here.

Massage was great very clean, professional the staff was very respectful and make you feel very…read morecomfortable.parking was great ,and left feeling much better back isn't stiff or my neck anymore,thank goodness for that.trulely these woman can do healing with there hands. Will definitely return .

I just went the other day and seen Nancy because I had her before. The first time its was really…read morehectic I keep getting emergency calls and she kept being interrupted as well with whatever was going on with them. So we both understood eachother and laughed it off. Im all for trying to make things right and not be to judgemental because just like the day I was having, she was too. Life happens! And to make it VERY clear I went that time for a 60 minute through a Groupon so it only cost me $67.50. She was very nice and gave a little extra time because again she got interrupted A LOT and had to keep stopping. I paid for my session and even tipped her $30 because again I understand life happens and we both had seen better days, so I thought. So i went again Now this time I went i paid FULL price plus a 3 dollar card fee for a 90 min session. $108 with the same lady. I wanted 3:30 they askAgain, she had to stop a few times for being interrupted, and again I didn't feel any way about it because maybe they are just busy and by the way this time i wasn't on my phone. The session ended. I was giving her a 20% tip and im not even obligated to do that. But then she looks at me and goes "oh you can tip more bigger, longer time more tip" I look at her for a second went in my wallet an i pulled out some more one dollars. I dont even remember how many because by this time i was already pissed! How do you tell someone what they can and cant "tip" its a tip! After I already paid FULL PRICE AND A FEE FOR THE SERVICE YOU PROVIDE. Im a person that likes quality over quantity. I like to stick and invest in one place and person once im settled. Im a very very loyal customer. And when I can i go above and beyond for that person because I genuinely respect what you do. Sometimes might be more then others but I always got you. I don't like to write reviews because im not that person. However this did not sit right with me at all. Im a mom, i work with the elderly on the daily in their homes and I take care of my siblings my days a long and i barely get me time. I dont want anyone else to feel like I did in that moment when your just trying to relax and escape reality for a little. And the sad part i should have went to the reviews in the beginning everyone is experiencing the same thing an all i see is them saying "im sorry we will look in to that and address it" but obviously still don't. So thats my own fault! Lesson learned the worst $130+ I spent in a very long time!!

Nancy was an exceptional masseuse. She started off with me lying on my back the next thing I know…read moremy feet were in a hot foot bath. She then massage my scalp face front of the body then back. This was a wonderful massage with excellent Disney instrumental show tunes ! I loved it!

I redeemed a Groupon deal at High Serenity Massage last month and had a good experience. As some…read morereviewers have mentioned, Keith is a skilled masseuse. I would recommend him to people looking for a good massage and will likely go back to him again. But I can see why other people are frustrated with his limited dates and hours. I recommend you reach out to Keith well in advance to schedule. I had trouble getting scheduled with him but he did return all of my calls and messages and tried to accommodate my requests. I thought he was courteous over the phone and in-person, even when I arrived late to my appointment because I got turned around in the office building. Despite being late, he still provided me with a full hour massage which was nice and unexpected. He would often check in about the pressure and educate me on the specific trigger points I had. I had a great experience overall and would encourage others to just plan ahead when scheduling an appointment (try to book like a month in advance if possible).

The masseuse was rude on the phone and very unprofessional. Every conversation trying to make an…read moreappointment seemed like a chore and his openings were very sparse. Once my wife made an appointment and booked the date in her calendar, she arrived on the said date and was told she was day late. She took the day off of work for the massage and then was told she booked the incorrect date. Keith basically ignored her request to get another appointment in sooner than later and was overall rude, unpleasant, and unprofessional. Instead of working with her and admitting his mistake, he blamed my wife and made her feel very small. In my opinion, why would you give your business and body to a creepy guy who seems pissed off all the time? There are many other massage therapy operations who are more than willing to fit your needs. Book any appointments with this company at your own risk or peril.

I got my first professional massage here the other day and it was great! I wasn't totally sure what…read moreto expect, but they walked me through everything beforehand and made sure I was comfortable throughout. The place was clean and calm and booking was simple. Would recommend to anyone who's been thinking about giving it a try.

Had a really great experience with Michelle. I got a deep tissue massage and she did a great job…read moreworking out a stubborn knot in my back. The environment was really nice and relaxing, which made the whole experience even better. I left feeling much better and more relaxed. I'll definitely be back!