Darryl is very fair and looks over your jewelry and gives you a fair price for re sell. Nice…read moredejection of jewelry to buy,

Owner was very easy to work with. I had him resize 3 rings for me and they came out perfect! And he…read morecleaned them as well. Super nice guy and very knowledgeable and professional. I will be going back to see him next week with a couple of broken bracelets I need repaired.

I honestly cannot say enough good things about Mark and Petersburg Jeweler. If I could give more…read morethan five stars, I absolutely would. My wife and I visited Petersburg Jeweler this past Saturday, and she brought several pieces of jewelry that Mark will be taking apart and completely redesigning into new pieces. After seeing what he can do and talking with him about his work, it quickly became apparent that this isn't simply a jewelry store -- Mark is an incredibly talented craftsman and designer who truly knows his trade. While we were there, Mark cleaned my wedding rings as well as another diamond ring for me while we waited. I have had jewelry professionally cleaned before, but nothing even comes close to the job Mark did. When he handed my rings back to me, I was genuinely blown away. They didn't just look clean -- they looked better than new. The diamonds absolutely sparkle, and even the metal itself looks incredible. I honestly had forgotten just how beautiful these rings could look. I also left him a Tiffany chain that my wife and I had originally given to my mother. It has tremendous sentimental value to me, and I wanted Mark to lengthen it so that I could wear it myself from time to time. I also left another chain with him to clean. Once again, the quality of his work was outstanding. What impressed us just as much as the craftsmanship was how Mark treated us. He took his time, answered our questions, explained things, and never once made us feel rushed. There was no pressure and no feeling that he was trying to hurry us along to get to the next customer. The entire experience was personal, professional, and first-class from beginning to end. Knowing that Mark has the background and experience of having worked as a lead jewelry designer before opening his own business makes perfect sense once you see his work. This is someone who clearly takes tremendous pride in his craft. There are plenty of places where you can buy jewelry. Petersburg Jeweler is where I would go when the jewelry actually matters. Whether it is a valuable piece, something sentimental, a repair, a redesign, or simply making a treasured piece look spectacular again, Mark has earned our trust. We walked in as first-time customers and walked out knowing we had found our jeweler. Absolutely exceptional experience. Five stars without hesitation. Highly, highly recommended.

Superior service and great prices at this boutique-style jeweler. Wonderful attention to detail…read more Mark completed my repairs to my total satisfaction. His appraisals were extremely helpful. I enthusiastically recommend Mark and Petersburg Jeweler.

The piercing itself was fine. What you'd expect from a kiosk place. The problem I had was with the…read moreupcharging. The website states free piercings with purchase of earrings. I chose a pair for $88. My bill was for $137. When I looked at my bill later, they charged $95 for the earrings, another charge for the protection plan, and another charge for cleaning solution. I did not at any time request the solution or a protection plan, nor was I asked if I wanted it. I would have said no to both. Be careful if you decide to go there.

Jewelers are kind and courteous. Also, good with kids. Overall, they provide exceptional guest…read moreservice. I would highly recommend this location over all other locations in the Richmond area. I live 45 minutes away, it's worth the trip. -- Loyalty -- If not from overseas, our family gets our jewelry from Pagoda (5+ years now). Only problem I've ever had with the Pagoda company is their change in earring back pieces. Seems the current ones are cheaper quality than that of which they had few years ago. Always get coverage it's reasonably priced and helps in case a manufacturing error occurs.

Had some sterling silver that I wanted to sell, and after reading the positive reviews, I came here…read moreand the experience did not disappoint. Was helped by Ed, who weighed and tested my items, then wrote me a check. It was a seamless experience and I will not hesitate to recommend this place.

Will strongly recommend this buyer to anyone. A completely first class experience. Knowledgeable…read moreand most importantly you get great payments. I was reluctant yet left feeling excellent. This is the place. Thank you!!

Best little treasure I have found yet. You won't find a…read morebetter selection of different jewlery,handbags, tops etc and to top it all their selection of Alex and Ani is fantastic. I will be back....Thank You Ladies

I liked their selection of merchandise. I bought 3 Simply Southern tee shirts. My sister-in-law…read morepurchased something also. The unfriendly staff followed us around like hawks and acted snooty. We were tolerated, not welcomed and we were buying things.

She listens! Call Patty BEFORE you hit wit's end. Take it from me, AFTER spending a long, rainy…read morenasty Saturday in the car driving across 3 counties to find a well made wooden rocking horse for my grandson. First I tried Wallyworld, Market Bazaar, ReStore, and Target. I spotted one marked $60 with a missing handle. It was pink anyway, wouldn't work. Patty rang my phone as I stepped outside to leave. 30 minutes later, Patty's helping a gentleman and I'm placing a LLBean Red Ryder limited edition rocking horse in my truck. Patty's my 1st call when holiday and family gift shopping ideas run dry. Patty and her crew score a touchdown every time we call or stop by with a special item request. Support this local business because they deserve it.

Fantastic experience today! Great variety and great prices. The customer service was also…read moreoutstanding. Super nice people!

Josh and Logan the fantastic duo service technicians were prompt and courteous. Josh answered all…read moreof my questions. Josh came to perform a touch-up paint job on our refrigerator door. We are pleased with his work and the area he painted. It blended in well. Ashley and Billy from the Appliance Place in Colonial Heights, Virginia are dedicated to providing excellent customer service. Thank you so much for solving the problems we had. Blessings to you! Diane P.

I purchased a washer on 7-28-25 at the Colonial Heights store. I was told by the salesman that the…read morewasher could be delivered to my house the following Monday 8-4-25 for an additional $169.00 or I can be picked up on Friday 8-1-25 from the store. I chose to pick it up on the 1st because I needed a washer Immediately. The salesman said they would call me when it came in. Friday came and I never heard anything so I called the store at 2pm and spoke to the salesman again and he said the washer would not be here until Monday the 4th. I expressed my dissatisfaction with my service because I had scheduled help to get the washer into the house on Friday and I had no way of getting the washer in the house on Monday. Again, I was told I could pick the washer up on Friday. The salesman said there must be a misunderstanding. I asked to have a discount on the washer because of the inconvenience and the salesman said he gave me the sale price. The salesman then told me he could give me my money back as a resolution to the problem. I then asked to speak to a manager and the salesman said he would be here on Saturday. I called on Saturday and spoke with a manager and explained the situation again. I asked the manager if they could waive the delivery fee since I had no one to help get the washer in the house and he said he would do it for $129.00. I then said if you could bring the price down to $100.00 I would except that. The manager said he could not do that. I told the manager that I have bought appliances from them before and bought numerous appliance parts but obviously my words fell on deaf ears. I then told him to cancel the order and I would call him back on Monday to give him my credit card information to credit my account. I called on Monday and spoke with the salesman again and gave him my information to return my money. He said he would take care of it. I checked my bank account on Thursday and the money still had not been returned. I called the store again and the salesman said my account was credited on Monday and it may take 2 to 3 days for the money to clear. He said if you don't see the money in your account by Friday to give us a call. I finally got a receipt for the transaction on my phone Friday afternoon. I then called my bank to verify the transaction and they told me that the transaction was actually done on Friday and not on Monday like the salesman said. I know the customer is not always right every time but when you are told that your money has been returned and it hasn't, you can pick your washer up on Friday and you can't. Then you are told you must have misunderstood what was said. If they are willing to lie about when your money has been returned to your account would they also lie about when the washer was supposed to come in? Integrity is everything!!!! I have done business with The Appliance Place for years and I have bought a Refrigerator, Dishwasher and numerous appliance parts from them with no problems. My family has also done business with The Appliance Place before but after this experience neither my family or I will give The Appliance Place our business or recommendations any more.

This isn't really an antique shop, although they do have some antiques. They also have used…read moreclothing and accessories, jams, honey, fresh eggs, gifts and such. The two out-buildings are where most of the antiques are, but not a huge amount or variety. Nice staff. Cute shop. I walked away with peach jam and wildflower honey. Both delicious!