Bus driver was driving erratically and almost ran several smaller cars off the freeway. I've never felt so unsafe in a charter bus.

(10/10!) John Joy was our driver and he was THE BEST! We went to Temecula for a birthday wine tasting and were so glad none of us had to drive. John handled our loud, crazy group like a pro--kept us on schedule, got us there and back safely, and even went above and beyond by grabbing straws when we forgot them. As someone who usually gets carsick just looking at a moving vehicle, I'm proud to say I didn't feel sick once! Plus, the bus had a bathroom (lifesaver), was super clean, and very comfortable. I'd 100% recommend this service to anyone who wants to enjoy a day out without the stress of driving. read more

I gave this company two stars because of the horrible I experience I had with the driver. I was part of a charter that used two of these buses to take us to an event located in the Palm Desert area. On the way there, it was fine. However, coming back, I noticed the driver was agitated and wasn't paying attention. I was sitting in the very front and was not doing anything else, so I was watching him. It was late at night, so I was getting nervous. Nothing really happened, but I still had a very uncomfortable ride. The bus itself was clean and newer, that's why I chose to give this two stars instead of one. read more

We rented a bus for my 40th and John Joy was our driver! The bus was clean, comfortable and it sat 21 people easily to and from Temecula. Our driver had ice and an ice chest ready to go! He was THE BEST DRIVER! He made my 40th. Had everyone laughing and kept us on schedule! He was so accommodating and friendly. He let us be crazy and loud and kept a happy face and made sure we didnt leave anyone (including any stragglers behind!) I could not have had a better experience with Gold Coast and MOSTLY our driver! Thank you John for making my 40th birthday so fun and memorable! :) For anyone having an event I highly recommend asking for John to be your driver! read more

I recently rode on a Gold Coast Tour bus. I was amazed with how clean the bus was and was especially impressed with the driver Mr. C Lee. He was professional and kind. He was also a very safe driver and informative about the sites we saw. I definitely will recommend this tour company. This company is professional with high standards and it shows. 5 star bus company! read more

Gold Coast is our go to company Bus drivers very friendly and very helpful with our senior citizen group Always on time Skilled drivers Beautiful buses Clean and comfortable Excellent customer service Great prices Highly recommend Give them a try. They will not disappoint Thanks for your services read more

Gold Coast Tours - Buses Near Me - Brea, California

Retirees group took trip to Palm Springs Tramway. Our driver, Timothy, was the greatest. He picked us up on time and was helpful with those retirees who needed help boarding and exiting the bus. He drove safely and got us to our destination on time and then back to our starting point. Will definitely ask for Timothy again for our next outing. Also thank you to the office staff that helped with our details for this trip. Everyone was always professional and courteous. read more

My review is for the 47 Passenger Bus, Bus Driver and Overall Experience Our department used Gold Coast Tours for our offsite in November 2013. Our administrative aid initiated the service and since she was no longer with the company, I had to pick up where she left off while we hired a new admin. Anyway, initial conversations with Isela H. were pretty straight forward. She gave me a copy of the invoice and I sent her our schedule. I found that she was slow to respond. I would ask her a few questions and wouldn't see a reply from her until the following week. Their rate was $1,825 for 2 days/1 night with 9% PUC Tax and Fuel Surchage. Total: $1,989.25 (Driver's Gratuity is not included and is optional). I kept asking her for our driver's information and contact number, but we didn't know who the driver was until the day before (late afternoon). She said he would get a copy of our itinerary. I provided a detailed spreadsheet and included times, locations, maps and directions. So there would be no confusion for the driver. We even printed copies out for that morning. We had 2 pick up spots that morning (Monrovia and Rancho Cucamonga) and we were going to be staying overnight in Palm Springs. So... what happens....? He leaves Monrovia and he was supposed to take the 210 freeway to Rancho Cucamonga to pick up 15 people (including myself) and he ends up taking the 57 to the 10 and by the time people realized where they were... the bus was already in Fontana! So everyone is telling him to turn around to head back to Rancho. Everyone thought he was taking the 10 to get off in Rancho instead. Geez, this is already throwing us off schedule. The bus itself is outdated. There's a DVD player in the bus and a restroom. However, there are NO CUP HOLDERS!! Only the front seats have cupholders. I ended up holding my drinks between my feet on the floor. The seats weren't the comfortable and it smelled like fumes inside. The bus driver also made some questionable moves. The one thing I did appreciate about the driver was that he filled up our coolers with ice the next morning. We used another bus company a few years back which I enjoyed a lot better. I would not recommend this place if we had to hire another bus in the future. 2/100 Reviews for 2014 read more

Gold Coast Tours - 47 passenger bus we used for our company offsite - Buses Near Me - Brea, California

Our bus tour group went to Laughlin for a one night stay and our bus driver, Mario, was amazing! Everything from receiving the quote, booking the bus and communication was excellent. Our bus was beautiful and clean. Thank you Gold Coast, this was my debut trip for "One Day Fun Day Tours" and we will be using your service again! --Rebecca G read more

I have used Gold Coast tours for several years and have known the family that owns it for even longer. They provide exceptional service and go above and beyond for their customers. My needs has consisted of both personal and corporate events. I would highly recommend them! read more

I have been a customer of Gold Coast for many different events over the years. For a large group or team, these busses are the best. There is plenty space below for everyone's luggage, TVs and restrooms for a comfortable, clean and safe trip. Most memorially, GCT was a great resource while I was a student athlete in college. After a tiring cross country flight from the East coast, Gold Coast Tours picked up our team/group of 30 people at the airport, helped load all of our luggage and shuttled us to and from our hotel, practices, games and dinners for Southern California NCAA softball tournaments. The drivers were professional and polite. Always on time and followed our coaches schedule to a T. The drivers would even come watch our games to cheers us on. Thank you Gold Coast Tours! read more

Just utilized Gold Coast Tours for a weekend AAU Basketball tournament in Oakland where we departed from Rancho Cucamonga. We had 6 teams and 4 sites we played at and while it felt like a logistical nightmare on our end organizing the movement of all the players the drivers and company took great care of us! We made it to every game on time and safely. The drivers were excellent, no issues and made us feel welcomed. Definitely recommend for any traveling needs you have for large groups! read more

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The only company I use for my transportation needs. They are always on time, accommodating, and get us to our destinations safely. Thank you Gold Coast Tours for going above and beyond! Thank you Shawn for always having great customer service. The only company I would refer to my friends and family. read more

You can't talk to someone who knows how to speak English and their phones kept ringing.

I am so thankful to this company, my daughters bus broke down on their way home from church camp, and the replacement bus was hours away, A Gold Coast tours bus happened to see them, pulled over and offered to take students home. They were able to get home safely and all the students were so thankful because they had been on the road for 8 hours already! I am so thankful to them! What an amazing person who went out of there way to help a group of kids they didn't know! read more

Gold Coast Tours did not disappoint! I am a teacher in Brea and I've also organized the East Coast trip for the eighth grade students for the last 12 years. I have always used Gold Coast for our transportation from the school to LAX and back. The luxury coaches are well-maintained and clean and the drivers are prompt, courteous, and skilled. Safety is their number one priority. Gold Coast Customer Service also earns five gold stars! If you're in need of transportation for any reason, you've got to try Gold Coast Tours. You'll be glad that you did! read more

We just took a Gold Coast Bus to Wyoming and back. Aside from a mechanical problem, which happens and which they worked very hard to overcome it was an outstanding experience. It seems to me that all of the one star reviews are from people who have never been on a Gold Coast bus and who most likely were holding up the flow of traffic in the car pool lane, probably in their holier than thou Prius's. read more

My friends and I recently chartered a limo bus to San Diego for a Dodgers v Padres contest down at Petco. Our driver was friendly and very flexible. Our group changed the whole schedule halfway into the trip and the driver was very accommodating once he was given authorization. The bus was newer, nice and very clean, interesting decor, but hey, isn't that every limo/bus? The driver was personable, professional and as I stated before very accommodating. I don't remember cracking any speed limits but then again, I had been drinking a little. Either way, I look forward to using Gold Coast again soon, it is almost football season! read more

I have been using Gold Coast Tours for all of my transportation needs for the past 6 years. Whether it's a bus for a work event or a limo bus for entertainment - these guys have it covered. The drivers are courteous and friendly and really make you feel like a valued customer/client. Extra star for Andrew - my favorite driver! read more

Gold Coast Tours - Buses Near Me - Brea, California

Was referred to these guys by a few friends who've raved about Gold Coast and their services. These guys are A+ professionals who go the extra mile to make sure you're attended to and taken care of. Can't really speak on past reviews with fast drivers as this wasn't the case with our driver, Andrew. Personable, hospitable, got us their on time- what more can you ask for? We'll be seeing you guys again. read more

Friends and I have used Gold Coast over the years and have always had a great experience. The drivers have been on time and professional. Friends of mine have used them for anything from sporting events to brewery and winery tours to wedding venue transport - you name it. I highly recommend them. read more

We have used Gold Coast for the past few years of travel with our middle school band and we have been very satisfied and impressed! Drivers are always friendly and helpful and the buses are clean and comfy. On our most recent trip, our driver, Raul, was amazing! He was so helpful, friendly, and easygoing and made our trip enjoyable and hassle-free. We will definitely be using Gold Coast again and we will be requesting Raul!! read more

On my way to Valley View Casino with Kenny our driver from Laguna Woods Village to Valley View. Been taking this bus with many drivers for years. Most are very friendly and professional . Over time I have continued to go with Kinney. He is very , efficient and always on time and nice to to talk to. . Sometimes I go on Charles bus and he can be entertaining but also get is there and home on time . Very pleasant experience on Gold Coast read more

Great company and owner and dear friend John Hartley. If I had a pro sports team or even a group of close friends, I would hire Gold Coast Tours to be my chosen transportation specialists. read more

I ordered a bus from them for almost $650. They were late for 30 minutes and the bus driver wouldn't pick up her phone at all. Their office kept telling me that the bus would arrive in any minute but that was completely untrue. After I canceled for 10 minutes, the bus driver (Yolanda Monge) called me and was STILL looking for the location. Gold Coast Tours is extremely unorganized and unprofessional, totally not worth the price. DO NOT recommend! read more

We having been using Gold Coast Tours for over 10 years for our Annual Golf Tournament in Vegas. GC always provides wonderful service and great bus drivers. This year Damon was our driver who is extremely safe and very knowledgeable in staying out of congested areas. It again was a great experience! Thank you Gold Coast! read more

Just got back from a 24 hour Vegas turn around. And could not have been happier with the experience. We had great up front communication with Isela, the driver, Gil, was on time (early) and extremely helpful. This was the second time using the company (we took did a multiple family ski trip to Mammoth last year) and both times, were great experiences. read more

I just returned from a group tour in Los Angeles and while I do not normally like bus tours, this is the best way to get around and see the sites of LA. This was billed as a Rose Bowl Parade tour and it included seeing the Floats being put together (with celebrity Ty Pennington included :-), Reagan Library, Universal Studios, Warrner Brothers Studio tour, PARADE of course and then another tour of the floats up close the day after the parade. Because it was over the New Year's eve celebration we had a great dinner/band and casino night to help ring in the new year too. read more

We used them last october was really impressed with the service and coach and driver we had 595 and Bob from Sunday to wensday for Utah

I used this service on my grad night for high school and a bus broke down near the town we left from. Instead of sending a new bus for them, they sent back all 10 of our buses to pick up the remaining passengers. But that's not even the most infuriating part. On our way back for the bus we blatantly saw a crash on the other side of the freeway that caused a massive traffic jam. Instead of changing our route to avoid the jam, we took the exact way where the crash was, which delayed us another hour or so. Overall a 2 hour trip took twice as long as it should have. Now, I understand that buses are a fickle piece of machinery, but with a routine checks and a pre-trip checks, I have never once had a bus completely break down on me. Often, bus drivers or a mechanic will be able to fix the problem on the side of the road and the passengers are on their merry way. But it seemed that this service almost instantly called for the other uses to come back and delayed the whole trip. read more

You suck! You sold me tickets for an event and you dont even have the tickets to sell. Nice work you do Rachel. NEVER EVER USE these people. read more

We booked our field trip with 56 Seater bus and a particular driver request in Oct. 2015 and we send the email for all the details. They promised they will do their best. They booked 56 Seater but our requested driver was nowhere to be found and they assigned him to a different tour just days before our trip. We paid the whole amount two months advance to avoid any hassle. To our surprise they did not even mentioned the driver's name until the day before departure. On the travel day the bus did not arrived on-time. The driver was late for 20 minutes and bus was from different company and the driver shows without prior approval and clearance which was really needed as he will deal with students and teachers as chaperones. This company out-sourced the order without informing us in advance. And the rest was history, and we had a very bad trip. We were really very upset and very dissatisfied. Upon our return we sent our complaint via email and our request was never answered. We called Ms. Stacey Wilkerson who seems to be the manager of the company and she never returned our call. They have a very bad communication and very unprofessional dispatcher Mr. Andrew. A requested professional apology could suffice the bad experience we had and other compensation will be enough but they just ignore and it was very clear THEY DON'T CARE! Customers please be aware of the unacceptable situation that we encountered and think twice, thrice prior to booking your future business/pleasure trips with Gold Coast Tours. read more

Gold Coast Tours is the champion of bus companies! I have experienced nothing but superior service and they are always quick to meet expectations. Gold Coast Tours has continuously gone above and beyond to make my experiences perfect. Recommend to everyone. read more

We used Gold Coast to provide transportation for our wedding -- a van during the day for family, and a limo bus for guests. The service was outstanding, and the driver's were so on-top of it -- it made the day more enjoyable for everyone. Thank you! read more

I been using Gold Coast tours for the last 2-3 years for about 90% of my company's bus movements. They are extremely flexible with last minute date and time changes. Carmina is so courtesy and helpful on getting anything I need for my movements. If it wasn't for Carmina being able to do the things she does to get what I need. I would be going with a different company for my movements. Gold Coast tours is my number one go to transportation company when dealing with a large group. I will continue to recommend Gold Coast to all my fellow works and other company's that need to use buses for any movement read more

Tim Morgan is amazing, he went out of his way to help us on a field trip. Thank you for all your help. We definitely will recommend this company to all our parents, staff and other schools. Thank you again from the bottom of our hearts. Now our students have a story to tell their friends about riding back to school in comfort instead of on a school bus. read more

We went on a musical tour with our Elementary school for 4 days, Paul was our driver he is the absolute BEST!!!

Thanks Gold Coast Tours! We left Mammoth Mountain last Sunday, in a huge storm and it was nice to know that Miles would be driving our bus out of there! Miles had the chains on early in the morning before the snow storm started and he continued to assess the changing conditions. It was brutal storm and Miles drove us home safe and sound. It's always good to know you have a professional at the wheel. read more

Have always used Gold Coast for quality seats for concert & sporting events. Service levels are great & they always deliver on their commitments! read more

Your tour bus driver is good for car race, but not for tourist's safe. 5-17-2013, bus no# CP81596 was flying on freeway 15 south bond, swimming around all lanes. Wow!!! read more